Captivate and LMS JavaScript Problem

Question

We use Captivate and a Plateau LMS. We had an issue with
bookmarking within our course. The first lesson worked just fine,
but later lessons were not bookmarking. We added javascript alerts
to the code to see when the Captivate content was setting LMS
variables.
We feared the issue was the bandwidth between the client and
the LMS was so limited that the script attempting to set the LMS
variables was failing, but this is not the case. The script appears
to not run at all sometimes at random intervals. When it does run
it is successful each time. The first lesson, which works reliably,
is much smaller than the other lessons, maybe the size of the SWF
factors into the ability for the script to run properly?
Has anyone else run across this issue? Does anyone have
advice in deeper troubleshooting an issue like this?
Any input is appreciated.
Thanks!
Chris

Answer 1

I think that CP3 sends back its data on a time basis, not a
slide
basis...like every 7 seconds or something?
We've had customers who are tracking interaction data in
their CP
quizzes which have like 40 questions. If they go through it
too quickly,
the timed 'save' to the LMS gets behind quickly...so by the
time the
user is done, only 2/3rds of the suspend data has been
saved...
And I imagine the bookmark could be left out entirely as
well.
So see if it's a timing thing? Go through slowly, see if
posting happens
on a timed basis...maybe that will help determine where the
issue is...
I do wonder how CP4 sends its data back...
Erik
chrishillman wrote:
> The script appears to not run at all sometimes at random
> intervals. When it does run it is successful each time.
The first lesson,
> which works reliably, is much smaller than the other
lessons, maybe the size of
> the SWF factors into the ability for the script to run
properly?
Erik Lord
http://www.capemedia.net
Adobe Community Expert - eLearning
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