Captivate Movies Imported into RoboHelp

I imported about 50 captivate flash movies into robohelp, and
I am Placing "show me" links in the help so people can watch. I am
now getting a reference memory error. Do I need to somehow zip this
to make these large files much smaller so i do not run accross this
problem? any suggestions on how I can add these 50 captivate flash
files into my RoboHelop project. TIA

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Isn't the problem here with importing rather than with the webhelp output? I wonder if this post would be better in the RoboHelp HTML forum.
Let me know if you would like it moved.
See www.grainge.org for RoboHelp and Authoring tips

Embedding Captivate movies (swfs) into Acrobat 8 3D

I embedded a swf movie (from Captivate 3) into Acrobat 8 3-D,
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slide of the movie. (I originally posted this on the Acrobat User
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I purchased the Adobe Technical Communications Suite, if that makes
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Thanks

Hi GinaL
You probably need to edit the settings of your Captivate.
Select a loading screen that indicates your user should click. You
can create your own. All you need is a bitmap image. Once you do
this and republish and reinsert, the loading screen should appear
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Has anyone had trouble compiling Robohelp 5 files imported into Robohelp 8?

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I have moved this post as you had put it in the wrong category, see Which Category... for an explanation.
I notice you "imported". Do you really mean that you created a RH8 project and then imported each topic or did you just open the project in RH8 to upgrade it?
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge

Adobe Technical Communications Suite - Importing Framemaker Files into Robohelp

We have just started using the Adobe Technical Communications
Suite to import our Framemaker files into Robohelp. (We have about
a year’s experience of taking Framemaker files into Web Works
Publisher, with good results so we were hoping for a similar
experience with Robohelp).
Please can you help us with the following two problems:
1. Importing FM files into Robohelp has posed some immediate
table formatting problems. We imported the FM files by reference
according to the instructions but cannot format the tables, ie.
Colors etc.
2. Can you also tell us if there is a way to set up our
graphics in Framemaker to import into Robohelp without first having
to run them through a batch file scenario to change the size for
online help. Also, can you explain why the imported graphics are
being put into separate folders in Robohelp – is there a
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We are a little frustrated because we are long-time users of
Robohelp and Framemaker and are finding some of the new features of
TCS are not as helpful as we first thought. I am sending these
questions after spending several hours going through the Robohelp
Help and the Adobe website and not finding the answers.
Thanks for your help,
Asra S.

I have purchased the Technical Communications Suite and am
working with it now. I am finding several short comings in the
product – 60% great product and 40% not so great. I have been
using FrameMaker and RoboHelp for about 11 years and also I am a
Webworks (ePublisher) user. I was expecting (at a minimum) to have
the same functionality as ePublisher in TCS - ePublisher works
seamlessly with FrameMaker. Quadralay worked with me the first
month to answer my questions to ensure I was pleased with the
product - and welcomed/appreciated my feedback. In some cases they
provided me with scripts to accommodate my needs. I am finding on
message boards and forums that a lot of users as very disappointed
with your product so far. Are there any plans on
improving/enhancing the product to accommodate our basic requests?
The standard answer we get concerning graphics and tables is
to use conditional text. This is not single-sourcing and is a
horrible recommended work-around – a hack if you will. We use
conditional text to handle differences in program functionality. I
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File process to simply generate my newly updated FM files to online
help. How efficient is that? VERY!
I have provided a list of the basic missing
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satisfy a lot of your current users. Some of these issues may be
user misunderstanding and in that case I seek guidance on what
I’m doing wrong. Take the other issues into consideration
because these are not just my issues, but a TON of your users.
Hopefully you are user focused and are as concerned as we are.
Please welcome this feedback as a way to improve the product.
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when importing by reference. It is when just doing a straight
import. This is used for standardizing my inserted tables with
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they don’t.
- Markers – we use markers for glossary terms and the
character tagging carries forward throughout the rest of the
sentence.
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major issues that are keeping me from moving forward with my
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and a hard place because now my department does not have the
software to do their job. Do I go to management and tell them that
I made the wrong decision in my tool selection? I choose your TCS
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their software that generates online help with just a click of a
button.
Thank you for taking the time to read this and for your help
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Problem importing images into RoboHelp 10 from FM 11

I am using Adobe TCS4, on Win XP SP3, to import or link structured FrameMaker 11 books and documents into RoboHelp 10. Our default graphics types are generally eps and tiff images, in anchored frames and imported by reference into FrameMaker, and FrameMaker equations. When I import a FM document into RoboHelp, things appear reasonably correct, equations are converted to jpegs, but the other images typically do not appear. Instead, blank images are created in the appropriate size, and named <docname>00001.jpg, etc, where <docname> is the original FrameMaker document name.
During import, the Images portion of the FrameMaker conversion settings list "Use Distiller to Generate Image". If this box is checked, RoboHelp nearly always crashes when there are non-equation images in the file. If that setting is unchecked, the import generally completes, but the images, except for equations, are not imported. Remarkably, occasionally one or a few of the correct images doappear in the RoboHelp html; in these cases, it is usually one or more tiff images that have somehow been successfully converted to jpeg; but the majority of images are not converted.
I have tried a few other things, without success. For example, I have replaced all the images in the Framemaker document with jpeg images, then imported into RoboHelp, but the results are the same, with empty renamed images created, and original images not imported. I have also tried reducing the image sizes in the Framemaker to the exact size size required in the output; in other words, so images appear at 100% size in Framemaker. This approach also has not been successful. I have also tried importing to another format in RoboHelp, such as png, with no success.
I have had some occasional success, for example rare occasions when one or two images appear in the RoboHelp html, and a single case in which nearly all of the graphics imported correctly. That FM document is somewhat different from the others because nearly all of the referenced images in FrameMaker were PDF. The successfully imported PDFs were imported into RH as jpegs of the same name. The only files that failed to import were a few eps files which were imported as blank images named aqccording to the <docname>0001.jpg scheme.
Aside from converting all of my images to PDF, and modifying documents accordingly, I have run out of things to try. So, I was hoping to get some advise:
1) Is there another approach I can try?
2) Should I uninstall and reinstall TCS4?
3) Is there an import log that could tell me the mapping of FrameMaker image name to RoboHelp image name, for example: fm0201.tif > <docname>00001.jpg? At least then I could use that list to manually import the appropriate jpgs into Robohelp.
4) Is anyone else experiencing this issue?
5) What is it with the constant crashes when "Use Distiller to Generate Image" is checked. In these cases, Distiller keeps chugging away, producing images, until RoboHelp crashes.
Thanks very much, I appreciate any suggestions.
Chris McCauley

I remember reading that document on images, parts 1 and 2, I think, but did not find any solution to this issue there. I have seen your posts on the path length, and have tried to reduce them as much as possible by moving files close to the root directory. I continue to have issues with cross-references, but I have not spent much time yet in fully diagnosing that problem. I'm experienced with Framemaker for many years, and I'm beginning to feell familiar with many parts of RoboHelp, so I thoiught I'd try to knock these issues one at a time, in either order, actually. thanks for your suggestion.

How to import a .docx file into Robohelp, with out loosing the embeded images?

OK , so i have a word document which i wanted to import into robohelp 8.02. but when I import it, all the text comes in ok, with formatting, but all the images are left out. the only images that are imported are the bullet points images that I used in word. Please help.

See Snippet 125 on my site.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Controlling Captivate movies from a parent Flash movie

Hello, i am in the works of onverting my old AS2 code, for controlling Captivate movies lodaded into a Flash container, over to AS3 becasue of the transition to Captivate 5. There were some weird issues in AS2 and Captivate 3 which i fortunately vere able to solve when i first made this container. Now i am getting weird and unpredictable results when trying to set the appropriate variables in the Captivate move. The main culprit is: rdcmndRewindAndStop, it does indeed rewind the movie, but... it starts playing again... Could anyone be so kind to give me the reason why or better even provide me with a solution to this unneeded change, its quite annoying, and no rdcmndPause does not help, not before rdcmndRewindAndStop or after, the movie is happily trottling along...
sincerely
Frustrated developer with a bloody short deadline

Hello and thanks for replying, yes it worked! But... we have to manually edit 40+ files to make this stupid thing to work... Do you know if there is any way i can put those scripts in a flash object, or better even modify the movie from the parent container? This is making our production process way longer than is affordable tbh, a single project consists usually of over 100 captivate movies, and we simply can't manually edit each and every one of them.
I wish i could get my hands on a Captivate developer ;p

Hyperlinking across Word documents into RoboHelp

I hope this is in the right forum ...
I author documentation in Microsoft Word and then import into RoboHelp HTML (v11 & generating in the Multiscreen HTML5 layout).
I have multiple word documents and a lot of hyperlink in those word documents.
Some documents have hyperlinks that reference locations in different documents.
At the moment, when I import Word documents, the hyperlinks that reference locations in a different document break (dont work) which causes a great deal of work for me to find and fix.
Is it possible to have a hyperlink in Document A link to a spot in Document B and have it stil work after the documents have been imported?

In short, no there isn't Kate. When a Word file is imported, the content is built into one or more .HTM files. The link in the word file at the point it is converted may not know what file name will be created, especially if the referenced section comes after the link.

Importing Captivate movies into FrameMaker and RoboHelp

Does anyone know where I would find step-by-step instructions
on how to integrate Captivate movies into FrameMaker and
RoboHelp?

Hi Jay
See if the links below help any.
Link
number one
Link
number two
Cheers... Rick

Trouble incorporating Captivate movies into RoboHelp HTML projects

This is for RH 7 HTML.
I have been trying for quite a while now to add some Captivate tutorial-type videos to my help projects. I have recently been able to do this, however, the video additons greatly increased the size of my help file (it went from probably 7 or 8 MB up to 29 MB).
Here's how I added the movies.
Created a new topic just for the multimedia movie
Inserted the video (which was saved as an .SWF - Flash - file, since this is what the help file instructs you to do) and added it to the new topic
Created a link to this new topic in the topic from which I wanted to launch the video and chose to have the video open in a new window
Saved everything and tested it out to make sure the video would run when called
The video runs OK, though it is a little on the large side and is still a bit blurry/fuzzy. I've also had to provide special instructions to any users who wish to view the videos (maximize the RH display window, make sure the resolution on the monitor is set to at least 1024 x 768, choose to allow blocked content if prompted, etc) So, the main questions I have are,
What's the best way to add these videos to a help file without having the file size go through the roof and so they'll still display properly (clear and legible)?
Is there a smaller, more compressed format that can be used that will still allow for a clear display?
Should I embed the videos in the actual help file or place them somewhere else and link to them externally?
I would greatly appreciate any insight, advice, and expertise in this area, since my manager is a huge proponent of having these videos incorporated into the help files.
Thanks very much in advance for any guidance you can provide.
Sincerely,
Dave

Hi Dave
Hopefully Willam won't mind my chiming in here.
When you publish a project from Captivate as SWF, you also have an option to allow Captivate to create an HTML page for you. In fact, the option is typically enabled by default and you have to specifically disable it. At that point Captivate warns you that the movie may not display correctly if you do this.
So if you want the HTML page all set up, you just leave that option selected in Captivate. Then in RoboHelp, you import both the Captivate created HTML page as well as any files such as SWF or FLV you need.
Hopefully this helps... Rick
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Importing Adobe Captivate into Robohelp 6

When I try to import Captivate files into RoboHelp it seems
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Any ideas?

Hey Colum,
Thanks for your help, but I still seem to be having
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I am using RoboHelp HTML 6 for my project.
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Created my Captivate file & saved it.
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When I double click on the file in Baggage it opens up
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Captivate Movies Imported into RoboHelp

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