"Capture 3D plug-in damaged" error upon start of Acrobat 9 Pro Extended - Possible Fix

Question

After installing Acrobat Pro Extended 9.0.332, I received a "capture 3d plug-in damaged" error every time the program started. Looking for remnants of SolidWorks in the registry found nothing.
Here's what fixed the problem for me:
I am running Kaspersky Internet Security 2009. The following two entries in the registry were incorrect, with the default correct values shown:
//===============
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="acaptuser32.dll"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls]
"C:\\WINDOWS\\system32\\acaptuser32.dll"=dword:00000002
//===============
In the case of the first registry key, Kaspersky had previously entered several DLL's, separated by commas. When the Acrobat installer modified this key, it did not put a comma in front of "acaptuser32.dll", in effect making this dll invisible to Acrobat.
In the case of the second registry key, dword was found "1", I changed to "2".
It turns out that no repair of Acrobat was necessary, after all; just knowing where to look in the registry. No more error message on startup and the Capture3D tool works OK.
I hope this helps others.

Answer 1

I have Windows 7.1 and Acrobat 9 Pro Extended  9.4.3. I started receiving the error message, but once I corrected the registry keys it started working. I had previously used the Acrobat 9 Pro Extended  repair option three times with no success.
The correct entry for me was:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"="acaptuser64.dll"
I did not need to modify the following as it was already there:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDl ls]
"C:\\WINDOWS\\system32\\acaptuser64.dll"="dword:00000001
thanks,
Roger