Catching NFC device arrival and departure events in service

We have been trying to capture NFC events of device arriving and departing, and also sending and receiving data. So far we have a desktop application that can do that successfully (traditional Windows Desktop app, not a metro app). What we are trying to
do is to capture those events and data using a service, but do not see any events or data when using a service.
We were under the impression that, because our system runs as NT AUTHORITY/SYSTEM, the NFC events are not getting sent to it. To change the context to local user, we  used something similar to
this to impersonate local user within the service, which does change the context to local user, but still does not catch any NFC events or data. (We verified that execution context changed by using WindowsIdentity.GetCurrent().Name). 
So our questions are:
How to detect NFC device in proximity, and receive data, using a service? And what is the reason it does not work currently? (Is it for security that the OS is not allowing it?)
Are there any restrictions as to who can listen to NFC events?
Can we, for the sake of debugging, see anywhere in Windows (e.g. Event logger) if there are any NFC events? (We can here the ping sound that comes when a device is detected close by)
Thanks a lot! Appreciate your help!

Technical issue is already verified by the service center and confirmed the phone is dead, issue is no DOA is provided even though the phone got dead in a day.
Refer to the Lenovo complaint id here
LenCare ID: C130827012
Link to job sheet
Link to product delivery:
I need this resolved ASAP
Moderator Note; links to documents containing s/n or private information edited for member's own protection

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