Catlog item price is not updated after pubishing catalog sucessfully

Hi,
Hi All,
Our user has updated catalog item price for sullplier and published successfully long ago, but when ever user creating Shopping cart fro that catalog then item price is still showing old price instead of new price.
Request you to any one advice me, how to solve this issue?
Many Tnaks,
Venkat

is the TREX running ??
In your SRM system go to transaction SM59 and under TCP/IP-Connections search for destination called
TREXDEFAULT_REG, double-click on it and click on connection test button (your destination might have a different name).
Please check following table entries.
/CCM/D_CTLG_REQ SE
/CCM/D_IDX_META inactive index
/CCM/D_IDX_CHAR any entries for inactive index ?
are u publshing the entire master catalog ?? or part of it ??
thanks
-Adrivit

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