CATS Approval in MSS - same error, other issue?

Question

We have upgraded our portal and HR environment to the latest sp and enhancement packs.
In the testing we get a blocking dump in the time approval in MSS.
error: Exception condition "NOT_FOUND" raised., error key: RFC_ERROR_SYSTEM_FAILURE
debug with st22 gives function module DDIF_NAMETAB_GET
Yes, a lot of topics are handling about this error:
CATS Approval in MSS
CATS Approval in MSS
CATS Approval in MSS
I've checked the table TPT_FIELD_SEL_C between development and our testing environment and they are the same.
The only special thing is that we don't use the standard SAP_LINE approval view (see IMG), but our own custom one. The SLIN is not configured ok, but our own "ZLIN" fields are configured ok (into table TPT_FIELD_SEL_C).
Has anybody an idea?
Debug info ST22
     DATA DFIES_wa TYPE DFIES.
     IF ALL_TYPES IS INITIAL AND lfieldname IS INITIAL.
        lfieldname = fieldname.
     ENDIF.
     CALL FUNCTION 'DDIF_NAMETAB_GET'
          EXPORTING
               TABNAME     = tabname
               ALL_TYPES   = all_types
               LFIELDNAME  = lfieldname
               GROUP_NAMES = group_names
               uclen       = uclen
          IMPORTING
               X030L_WA    = X030L_wa
               DTELINFO_WA = dtelinfo_wa
               TTYPINFO_WA = ttypinfo_wa
               DDOBJTYPE   = ddobjtype
               DFIES_WA    = DFIES_wa
          TABLES
               DFIES_TAB   = DFIES_tab
          EXCEPTIONS
               OTHERS      = 2.
     IF SY-SUBRC <> 0.
>        RAISE NOT_FOUND.
     ENDIF.
     IF NOT lfieldname IS INITIAL.
        APPEND DFIES_wa TO DFIES_tab.
     ENDIF.
ENDFORM.                    " Get_nametab_info

Answer 1

I think we have got similar issue and raised an OSS message and the reply we got
This happens due to the missing customisation in Mss.
ie Configuration for screen areas CTS and CTD is missing. View
V_PT_FIELD_SEL is meant to hold the relevant information.
Please have a look at the client 000 for the default customisation.
So, What you need to do is write table TPT_FIELD_SEL_C on a transport
and transport it to client . You will then have all the setting
you need for the application to work.
Also,
The solution is to write down all the
technical field-names from view groups CTS and CTD in table TPT_FIELD_S
EL_C, then use the config area to select the fields properly. This overwrites the TPT_FIELD_SEL_C table entries with ones that have the "tabname" populated! The application will now work as expected.
Please try producing a new transport of the entire table TPT_FIELD_SEL_Cas R3TR TABU with appropriate key and transport to yor system, you
should choose to overwrite the destination table. Please let us know
the result after.
Please check the customisation for MSS approval.
SAP_LINE: Model approval view for line managers. It groups recorded data according to the employees assigned to the line manager.
For example the above view has been defined? or you can adapt to your
needs.
Can you try to import the transport again but make sure that "overwrite
orginals" in the OPTIONS tab is selected?
Transactrion SE01
Select create a the workbench request.
then doble click into the request
and push the button Display/Change
Enter here the entry "R3TR TABU TPT_FIELD_SEL_C"
Push enter
Then one icon with a Key appear
Push the key and enter * for all the table entries or select the
each one that you need.
If the changes are correctly available then it will work correctly
Please ensure that the transport is done correctly
Thanks
Bala Duvvuri