HT1498 Have others had issues recently renting the avengers on apple tv through iTunes, where it says unable to download content, and won't allow it to play, even though already paid for it. Been over a week, and same error... very frustrating...
See above, can't get the avengers to work through apple tv, already paid for it last week, same error comes up stated above. anyone know how to fix this?
Same issue here, seems to be just The Avengers, everything else working fine but Avengers either won't start or won't restart after pausing.
Similar Messages
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I keep trying to update my ipod touch 4th gen, and on itunes it tells me i'm not connected to the internet, even though I am connected, what can I do?
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Next, try doing a manual install/update using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
I can't activate my programs even though I paid for a subscription. I did a chat with the help desk and they didn't solve my problem. I want to cancel my account. Please contact me since the chat is down
Activating after a Find My iPhone lock bricks the device if you don't know the password used by Find My iPhone.
Read through this article to find if your device has an activation lock.
http://www.macworld.com/article/2048739/get-to-know-ios-7-activation-lock.html
If this is what you have - the news is bad:
http://www.cultofmac.com/246755/why-ios-7s-activation-lock-is-a-disaster-waiting -to-happen/ -
i have purchased an album via itunes and there are 4 songs that have a cloud with an red arrow pointing down, when I click on it it says unable to download at this time. Why?
I'm not sure if they could tell you but you could try contacting Apple for assistance by going to https://expresslane.apple.com, then click iTunes>iTunes Store>Purchases, Billing & Redemption. You will need your serial number, which you can find in Settings>General>About.
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Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great, originally I manage to download to episodes but haven't been able to with the remaining
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Why does my iPhone 5 keep saying "cannot download" "There is not enough storage to download 'Facebook'. (Btw, I already have fb on my iphone 5, just trying to update it). You can manage your storage in Settings... Well, in settings, I have plenty of storage left that I bought... called iCloud! What's up with this piece of $500 junk I bought from apple, that it won't allow me to record memorable moments in my life!!! Should I go back to android, which lets me record hours of video/audio/pictures, without ever "CHARGING ME EXTRA", never even a dime!!! What a waste of time, energy, resources, etc. I miss Steve Jobs... He wouldn't have screwed his customers over like this!
Go to Settings>General>Usage and see how much available local storage you have available. You can also see what apps are taking up the most room.
You say that you paid for more iCloud storage. That's for back ups. You can't download apps to it or steam media from it. In order to take pictures you have to have space on the phone itself.
Best of luck. -
it has been over 20 hours now
Well, if you can't reset it, you can try hooking it up to the computer your sync with and try restoring it:
IOS RECOVERY MODE RESTORE
If the device is not recognized by iTunes, you will have to make a trip to the Apple Store.
Best of luck,
GB -
As I stated above, I purchased mmlp2 on iTunes but it didn't tell me that it was the censored version, I don't want this version and it's really annoying to listen to. Is there a way that I could exchange the clean version for the explicit one or even get my money back? Thanks
Explicit versions will have 'explicit' (or a red 'E') against them in the store, if it's not labelled then it will be clean.
Purchases are considered final but you can try 'report a problem' page to contact iTunes Support and see if they will credit or refund you so that you can buy the explicit version : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
TS1702 I was charged for an item I have already paid for multiple times... and did not receive it!!
i keep getting charged for an item on fairway Solitare... that I have not purchased... it just emptied my account... NOT happy!
You should never be charged twice for an application (or anything else) that is purchased under a single AppleID. You can download purchases to as many devices as you have signed on with that Apple ID. If you are getting charged twice, then you need to contact iTunes Support at the link I provided to Cheryl.
For example, I purchase Apps on my Mac for my iPhone/iPad. Both devices get the app - I am charged once for it. Or, I purchase music in iTunes on my Mac - I can download it to my iPad, iPhone, iPod Nano, etc. A purchase is owned by the AppleID it was purchased under. That AppleID can retrieve purchases that are compatible with any device that the AppleID is signed on to.
Post back with any questions!
Cheers,
GB -
Could someone please help me
All purchases through iTunes are locked to the Apple id used to purchase them ( the original owner )
No way of transferring to another id, ever -
I can only install trial PS even though I paid for the photographers package of cc
So I just had a HELL of a time installing cc that I paid for over a month ago. After I finally got CC working, I went to download PS it worked fine until I realized it was only the trial version. So I removed it. I noticed that the only option I have for PS is "try" not "install" am I missing something here? I saw a few others had this issue with no clear answer on how to resolve it, I have a mac
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
We have an ipod classic with wheel. It keeps saying low battery even though I have had it charging for ages. It also makes this clicking sound but refuses to do anything else. I can't get any screen to show except a sad face ipod and the "low battery" screen. I have tried to do the restart option but it makes no difference. Help!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective, within warranty and not abused Apple will exchange it at no cost
Apple Retail Store - Genius Bar -
Can I play the music on Apple TV through iTunes?
OK, this is not easy to explain, hope this makes sense:
My Apple TV is connected both to my TV and to my HiFi System. In order to listen to music, I always have to switch the TV on and navigate through the Apple TV Menu.
Would it be possible to select and play the music on my Apple TV directly through iTunes on my iMac which is synced to the Apple TV?
This way I wouldn't always have to turn the TV on and fiddle around with the tiny remote control, when I just want to listen to some music through my HiFi system.
Basically what I am looking for is to open iTunes on my Mac, click on Apple TV on the left under devices and just click on any title or playlist to play it over Apple TV.
Any ideas and help are greatly appreciated!
Sorry if I made it sound more complicated than it is, my english is not that fluent anymore...Chenks and OP; yes, I do this a lot without the TV on. I just use the ATV as an Airtunes client sending the sound from iTunes to it with the remote speaker choice at the bottom right. Just turn on the amp, leave the TV off and navigate on the computer. But, the OP says he wants to choose a playlist etc under the ATV icon, that won't work, he'll have to make his music selections in iTunes as though he is using the computer to listen.
Brian. -
Did I need another iphone or can I fix the problem myself?
Hello G iphone
No, you would not need to get another phone unless you want one. But the main thing that needs to be done is to sync the media back onto your iPhone. I have provided articles for troubleshooting the skipping, managing of the sync, and finally an article to download the purchases again through the iTunes app.
Troubleshooting songs that skip
http://support.apple.com/kb/ts3217
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Am trying to take an app thats on my ipad and put it on my macbook pro because I already paid for it
I am trying to get an app that I purchased on my ipad to transfer to my macbook pro
it transfers but I don't know where it goes
a couple good guys gave me two things to do and neither has worked
any more suggestions
HELP
or do I have to buy the app AGAIN from my macbook proiPad apps work on iPads only. Mac requires Mac applications. You don't purchase the app again. You purchase the Mac equivalent.
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