CC desktop app won't run.

I can't get the downloaded/installed CC application to run on a new mac book pro 10.10.3. I have signed in/out via the web multiple times. reinstalled multiple times, etc. but, it basically flashes the icon on the bar and goes away -- it never actually launches. (in other words, the actual help sheet "solving" this, doesn't). Any suggestions?

uninstall, clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 and reinstall, Download Adobe Creative Cloud apps | Free Adobe CC trial

Similar Messages

HP 7520 PhotoSmart Series desktop app won't run after reinstall

For some reason, my HP Scaning Utility stopped seeing my preinter, which is connected wirelessly. I verified correct IP address and could print to it, but not scan. I unstalled the software and reinstalled it but now the desktop app wont run at all - though it owrks fine as a printer.
When I run the app, I get a script error error about an undefined or null reference for UDCString_UDC Name and when i say to halt the script the HP Printer Assistant app is up with no icons for Scan, printer setup etc. and a couple of sttatements like "dynamic content goes here."
There is a dialog box that's there that just has there file names:
C:\Program Files\HP\HP PhotoSmart 7520 series\Bin\UDC_files/UDC_main.json
C:\Program Files\HP\HP PhotoSmart 7520 series\Bin\UDC_files/tasks.json
C:\Program Files\HP\HP PhotoSmart 7520 series\Bin\UDC_files/url.json
C:\Program Files\HP\HP PhotoSmart 7520 series\Bin\UDC_files/localize_1033.json
The only thing in that directory is a subdirectory named img and that has one file in it - an icon file named hplogo
I've tried removing reinstalling 3 times, manually downloading software or using recommened assitant or wizard.
What should I do next?

Hey @cpolizzi !
Thanks for posting in the HP Support Forum.
I understand you're encountering a script error when trying to load the Printer Assistant for your Photosmart 7520 e-All-in-One Printer.
I have some troubleshooting steps that may resolve this particular issue. Click on the following article link and work through the steps in 'Solution One.':
HP Printer Assistant Opens with a Script Error or in Notepad
Should the error persist, you can complete what is effectively the same fix using the more hands-on manual approach in 'Solution Two.' You'll find all the applicable steps within the same article from HP.
Let me know how this works out for you.
Have a great day!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Creative Cloud Desktop app won't install error 207; Adobe server?

Is there a problem with some of Adobe.com servers? My employer just purchased a CC subscription for my work Mac, and the CC Desktop App won't install. I've restarted my Mac, quit all Adobe products, redownloaded the DMG file (creativecloudinstaller.dmg), and checked to make sure my firewall is off. But I still get an error message #207. My DNS servers are set to the same ones that other Macs in my group are set to, and they have CC on their Macs.
I don't know if it's related, but I can't load "adobe.com" in my browser, either. All other webpages are fine, including (obviously) this forum.
I am using OS 10.8.5, connected via Ethernet, and my browser is Chrome.

Thank you for your help, Ned. I also called Adobe help via phone, and he confirmed that my company's server needed to whitelist several Adobe sites. The company had revised their servers not long ago, and evidently did not transfer their old whitelists (which is why my coworkers had previously been able to access Creative Cloud). The phone support person emailed me a helpful list that I could forward to our company's tech support center—but the link you supplied in your response was also perfectly relevant.

Creative Cloud desktop app won't login

Creative Cloud desktop app won't login any more keeps saying
"Unknown Server Error - Sign in is currently unavailable. We are unable to access your account
Please try again later.."
it's been like this for a week.. alll the other apps are signed in OK...
I've reinstalled Creative Cloud app but still not working...
imac - intel i7
OSX 10.7.5

Hi,
Please try http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Thanks
Kapil

HT201210 Can the OS for an iPod Touch be updated beyond 3.1.3? iTunes tells me that this is the latest software but many apps won't run on this older os.

Can the OS for an iPod Touch be updated beyond 3.1.3? iTunes tells me that this is the latest software but many apps won't run on this older os.

If you have a 1G (first generation) iPod touch then it can only go to iOS 3.1.3. To identify yours:
Identifying iPod models
If you need a higher iOS, you will have to get a newer model iPod.

My Silverlight app won't run in debug on 3.6.6 or 4 beta. I managed to find 3.5 and my app works. No clue why.

My Silverlight 4 app won't run in debug on 3.6.6 or 4 beta. I managed to find 3.5 and my app works. No clue why. Sorry, my app is not on the web. I could zip up the whole project and send it to you if you're interested. It doesn't do much so far. Just started.
== URL of affected sites ==
http://

Hi Tobbi,
SL version 4. Reinstalled many times. Running Windows 7.
Not sure exactly what version I was running prior to 3.6.6.
Tried version 4 beta - didn't work. Found 3.5 and it works.
When I run, I get the white screen with the dots going around in a circle forever (Silverlight loading thing). I could send you a screen shot, but I really don't want to go back to 3.6.6.
I set a break point at the earliest possible place in my code and it never gets there.
Thanks

Many apps won't run any longer on yosemite

All of a sudden on my iMac with Yosemite, many apps won't run, Word, PhotoShop Elements, TrueCrypt .... most are not
64 bit, but what happened with update it the last week that would cause this

If you have a 1G (first generation) iPod touch then it can only go to iOS 3.1.3. To identify yours:
Identifying iPod models
If you need a higher iOS, you will have to get a newer model iPod.

HT4314 how do I turn off a game after playing so the app won't run down my battery?

How do I turn off a game after playing it so the app won't run down the battery. This has happened 2x and I have had to reset my phone.

To completely close an app (though a lot of apps don't remain active when you switch into a different app or go to the homescreen) : from the home screen (i.e. not with the app that you want to close 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

Automator app won't run from double-click

automator app won't run from double-click in finder or from alert from ical. Will only run if I open in automator editor.
I found a solution on my own. I opened activity monitor and all the automator apps that I run daily were hanging up and the auromator launch was hanging up. I force quit them from the activity monitor. Now it works again.

I might have gotten there eventually on my own, but I suspect finding your post saved me a lot of work. Thanks for posting your solution.

Switch to fullscreen in a desktop app which is running windowed

I have a desktop application that runs with a transparent masked border, so since it's not a fullscreen application i have <fullScreen>false</fullScreen> in the app descriptor. BUT I'd like to be able to switch to fullscreen mode in some instances. I try to do so with:
stage.displayState = StageDisplayState.FULL_SCREEN_INTERACTIVE;
But this doesn't seem to work. The app is still not fullscreen after issuing that line. I suppose it's because of the descriptor, but if I set <fullScreen>true</fullScreen> the app will start fullscreen, which I don't necessarily want (usually it's a windowed application with transparent chrome).
So is this possible?
Thanks!

I have a desktop app using <fullScreen>false</fullScreen> in the app descriptor and have no problems switching between fullscreen mode or windowed mode just by setting stage.displayState = StageDisplayState.FULL_SCREEN_INTERACTIVE; or stage.displayState = StageDisplayState.NORMAL;
There may be something else at play causing the fullscreen mode to fail.

CC desktop app won't let me sign in

Problem started today on my PC: Get a "You've been signed out" message when I open the desktop app. I try to sign in but it won't let me. I've tried deleting the opm.db file and re-installing the app. No luck.

Hi Terry,
In addition to Jo's suggestion, you may also try the steps as mentioned the help document:
You are no longer signed into your Creative Cloud applications
Regards,
Sheena

Creative Cloud desktop app won't sync or recognise apps

While running OSX 10.6.8 I installed CC apps. But CC desktop app needed newer OS. So I upgraded to 10.8.4 and installed CC desktop app. It prompts me to update my CS6 software (and I can't make these prompts go away) and tells me I have no apps installed. Also, file sync is non-existant and I have no "Creative Cloud Files" folder. I need to be able to sync because I have another Mac at home that I do work on. What to do?

HI Steve633
Do you happen to have the older Adobe Application Manager still installed? If so, then i would suggest that you uninstall the Adobe Application manager.
I would suggest to perform the steps in Solution 1 & 2 of this help doc.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Then if you have not updated to the new Creative Cloud Application manager version Version 1.1.2.232 released on 9/4/2013 Then you can uninstall the older version from your system and click here to download the udpated software. https://creative.adobe.com/products/creative-cloud
Then you should have the option for the Typekit font syncing. You can sign up for the early access to the Typkit fonts here if you have not done this already. http://blogs.adobe.com/creativecloud/file-and-typekit-font-sync-rolling-out/
Let me know if this works for you
Thanks
Scott V

Creative Cloud desktop app won't sync with CS6 applications

I am running a Windows 7 64bit machine. I had been running CS6 and CC, but had developed a wide range of problems. With the assistance of Adobe technical support I removed all Adobe software from my pc.
My plan was to do a clean install of CS6, apply all of the updates, and then decide if I wanted to continue with the full CC subscription before installing any CC software. The initial install went fine, as did a whole bunch of upgrades. Along the way Adobe upgraded the Adobe Application Manager to the desktop Creative Cloud app.
Within Creative Cloud it showed an update to Photoshop CS6 (something to do with a Creative Cloud version 13.1.2). So I clicked on update and got an error message and the advice to uninstall and reinstall Photoshop CS6. I followed the advice. I then started Photoshop CS6 and selected the Help -> Updates option. It launched the Adobe Application Manager and I was able to install the update. So now I think everything is good with CS6 installed and up to date, and no CC software has been installed aside from the desktop app.
BUT when I run the Creative Cloud desktop app it still show that there is an update for Photoshop CS6! Clicking on the update button generates a message that the update failed due to a download error.
So my problem is how do I get the CC app in sync with my actual CS6 applications?
My second question is do I need to uninstall AAM to preclude this happening in the future (and if so, how)?

Then it would appear the updates have been applied successfully. You may want to try implementing solution 2 of CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

I have a 4g touch. I updated ibook in itunes and now, every time I sync, I get the message that the app won't run in os6. Is there any way I can revert the app in itunes so I have the latest version that will work with OS6?

I recently updated ibook in my Itunes. Now, every time I sync, I get the message that it won't update the ipod as ibook won't run in OS6. Is there any way I can revert the ibook app in itunes so it quits trying to install the current ibook app. I am trying to stop getting the warning message. I am also concerned if I ever have to reinstall the app.

Delete the app from the iTunes library on your computer and then transfer the version from iPod to computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer

HP Desk 2540 - app won't run on Microsoft Surface

Dowloaded 70MB worth of set up wizard for the HP Deskjet 2540 all in one and got message that my" pc cannot run this app and for other apps that can run on this pc please visit HP.COm app store". However, there are no other apps for this printer....
Does this mean that I will not be able to use the printer that I bought especially for my Surface Pro?
Looking forward to hearing from you.
Jane

Hello @JaneyP1,
Welcome to the HP forums.
I understand that you are having an issue configuring your Deskjet 2540 with your Surface pro.
I would like to help.
If you have the Surface Pro, I recommend installing the full feature software.
This will be exactly like installing a printer onto a regular windows 8.1 desktop.
HP Deskjet 2540 All-in-One Printer - Software & Drivers
You can also use the basic driver if you are concerned about space.
It will only install the print and scan software.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

CC desktop app won't run.

Similar Messages

Maybe you are looking for