CC desktop client doesn't display available updates

After a rocky start I was finally able to download the desktop client. It was fine at first and allowed me to install CC trials, update trials, sync settings, etc.
I'm still able to sync settings and use my software, but CC doesn't display all the new updates that came out recently. It's been like this for a couple days that I know of, and I was able to download all of those updates on Monday from my work machine which is also running trials off the same account.
Mac OS X 10.8.4
Creative Cloud 1.0.0.183

Wow, Adobe customer support is the worst I've ever used. Not these boards, these have helped me a lot in the past, but everything else.
Support has done nothing but vehemently try to convince me that I don't have a problem. "If CC desktop says 'up-to-date' then it's up-to-date." This has been their mantra. I plead with them, "No, my version of Premiere Pro is at 7.0.0 and the current release is 7.0.1." Then they just read the same line from their script, "If it says 'up-to-date' …"
One support guy even said to me, after I explained and re-explained my issue many times, "I don't understand, so why is your other computer getting updates and this one is not?" Gee, I don't know, THAT'S WHY I'M CALLING YOU!
I'm told to try the same basic things I've tried time and time again. I keep getting passed off to other people who quickly give up and tell me there's nothing they can do except pass me off to someone else.
It's been over a month that I've had this problem, ever since I installed Creative Cloud. I have encountered lots of bugs in the software, there are certain things I cannot do in my apps and I really need to get this resolved.
Sorry to rant and rave on a forum meant for utility, but this is the worst customer support experience I've ever endured, and I guess i'm trying to illustrate that THIS FORUM IS MY ONLY HOPE.
Please, any tips, advice, suggestions, any help from you knowledgable forum members is really appreciated. I really like the CC suite in theory, but I can't continue to be a creative cloud member if I am resigned to only using buggy release software for the foreseeable future on my primary computer.
I am not going to pay $50 a month for something so broken that I am not getting any support on.
Thanks,
Evan

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Wow, Adobe customer support is the worst I've ever used. Not these boards, these have helped me a lot in the past, but everything else.
Support has done nothing but vehemently try to convince me that I don't have a problem. "If CC desktop says 'up-to-date' then it's up-to-date." This has been their mantra. I plead with them, "No, my version of Premiere Pro is at 7.0.0 and the current release is 7.0.1." Then they just read the same line from their script, "If it says 'up-to-date' …"
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