Ccm4 - cdr analysis and reporting setup plugin install probs

cdr analysis and reporting plug-in installation error message 'could not connect to ccm database'
Any ideas

You may want to search for a document "Cisco CallManager Serviceability Administration Guide" depending on your version for reference.
As for your problem:
you can try to login in the CDR "https://xxx.xxx.xxx.xxx/art/Logon.jsp" using,
username:admin
password:cisco
and assign the CDR administrator rights, afterwhich this initial default account will be disabled.
Hope this will solve your problem.
Note:CDR may be enable by default. You may need to change CDR parameters in order to get your 1st reports.
Gd luck
Cash

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