Cell service outages

Hi! New in the "neighborhood". Experienced no phone service available early this morning; had similar outage early Thursday as well. Stopped in today to my local dealer and the rep there had no idea as to why but I apparantly was not the only one he had encountered with this problem. Decided to "eat crow" and put a back-up line with the local phone company for emergency purposes. Anyone else in the Quad City (Illinois) region experience this?

I am in Wisconsin, near the boarder with MN at Stillwater. I am having the same problem, it appears I got a call from someone at 3am this morning (phone did not ring). They left a message but when I called the voicemail number all I am getting is "service unavailable". I tried several times, finally tried just calling back on the caller ID number but same problem, the connection strength bars keep cycling from 3 bars to 0.

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How/where to report service outage?

I have searched this site and can not find a place to report service outage. My service has been out for over a day, where can i report it?

I appreciate your response. To address your points about ways to report outages, we are in Reston and had no cell phone or FiOS phone service that day, and I don't know where any other phones are near us that I could use. I don't know how to use twitter or Facebook to report problems, but now that you mention those as possibilities I could figure that out.
My main point wasn't really that specific incident, however. That incident showed me that Verizon could provide a better system for handling general outages. What people want in cases like this is information; most of us understand that sometimes there will be large outages. It helps us to know that you know about the outage, and it also would help to have an idea what is being done about it.
Having that information online, with each subscriber able to add their outage information, would go a long way towards addressing this. You would then have a logical place to report on your efforts to repair outages. All of this could require less time for your support staff since this reporting system could be mostly automated. It would also help, then, when one person has a problem to see if others also have a problem (OK, just add my ino to the website and wait) or if they're the only one (OK, contact support.)

Is there a service outage currently in Silver City, NM 88061?

I realize this is a very temporary question here, but is there a support person who can tell me if that's the case? I'm having a frustrating time finding an easy way of getting that information, going on a couple hours now. (There should be a real-time service/outage map that customers can click on and immediately see the problem areas -- just a suggestion. "Troubleshooting" section of the site doesn't help at all.) I just need to know if this is my phone or a general service issue.

dustinr8158 wrote:
... (There should be a real-time service/outage map that customers can click on and immediately see the problem areas -- just a suggestion. "Troubleshooting" section of the site doesn't help at all.) ...
While I cannot answer your question, I can say that we ALL would like to see some kind of real-time service map, pinpointing outages. The suggestion has been made, but it hasn't happened for whatever reason or reasons. I know if my power goes out, I can call to report it, and be told if it's "just me" or how widespread it is, and when service is expected to be restored.
It would be nice to have the same thing for cell service.

How do i report a service outage

I need to report a service outage any suggestions

Contact Customer Service:
Customer Service
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm
- at the phone tree, press 4 for Other and then say Agent

My phone was stolen and I discontinued cell service to the phone through my provider. Before discontinuing service, I locked my phone from the icloud. Now that it is no longer being serviced by the service provider, will it remain locked?

My phone was stolen and I discontinued cell service to the phone through my provider. However, before discontinuing service, I locked my phone from the icloud. Now that it is no longer being serviced by the service provider, will the phone remain locked?

Thanks, James. Sadly, I had not upgraded to iOS 7 as I only had an iphone 4 and those I knew with the 4 who upgraded had major issues with battery life, so I decided not to upgrade. However, I know the phone was locked because the new "owner" called and hung up on me while calling the number I listed in the "This phone is stolen message" set by the cloud. Are you saying that my phone will remain locked if they don't know how to break into it? Or are you saying that it will no longer stay locked once I turned off service to the phone?

I no longer have cell service on my iPhone 4

1 day after the upgrade to 4.3.3 my cell service no longer works. It doesn't work in my home (wifi does) where service is normally excellent, and it no longer works anywhere. I have tried restarting and resetting it, switching airport mode on and off...which yesterday worked temporarily but not after I lost service again soon after. I contacted my service provider to see it there was a problem with the service....nothing seems to help. My phone seemed to work fine for 1 day after the upgrade but not the next day. I didn't do anything unusual that I normally wouldn't do. Any ideas while I await the tech people of my service provider to contact me?

Thank you wjosten, I have cell service back now! I backed everything up and went thru the restore process. I got cell service back so thought I would try loading my stuff back to see if it would work. So far, it seems to work tho the 2 texts I received after I restored and before I reloaded my data have disappeared but at least I have service back. I will continue to monitor for abnormalities and consider having it serviced. Thank you so much!!

I have a 6 week old 4s running 5.1.1 Just started recieving "failed sim" message the other day. This leaves me with no cell service . Service comes back after shutting down and restarting. at least until message reaapears. Has happened three times in two

I have a 6 week old 4s running 5.1.1. Started recieving "failed sim" message yesterday. this leaves me with no cell service. Shutting down and turning back own seems to alleviate problem temporarily. It has happened three times now. Help.

Sounds like you have a battry issue but don't want to believe it.
If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
BUT WAIT!! It just might have been! The gas could have been of higher octane and put more more strain on the valves; you know, like going from 87 octane (OS6) to 93 octane (OS7) and showing you the engine was on the edge of compromise.
Sometimes you have to go with common sense. If everything else is ruled out, it must be the battery. And if it runs fine one moment in OS6 but immediately ***** in OS7, I'd believe my battery was suspect-- though comfy-- in OS6 but the OS7 showed its true power.
Moreover, if you had the answer-- or didn't want to believe someone's more competent advice-- why did you even call? You've already shown that you don't know much when you asked if you could go backwards after setting up the new OS as a new phone.
Additonally, if you're such the know-it-all, but yourself the $29 battery and put it in yourself. It's a piece of cake.
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Customer Service Outage on 4/16/2012

On 4/16/2012 Adobe experienced a customer service outage in one of our data centers. This CSO occured at around 10:30 PM Pacific time and was the result of a hardware failure in a switch. This outage impacted many aspects of DPS from publishing, notification and delivery of content to customer devices. The faulty hardware was bypassed and operation were resumed approximately 90 minutes later. Over the course of this morning we've experienced some lengthy times for queued operations like publishing and notifications. Monitors show the systems are mostly back to normal now but we are monitoring queues in case of backups.
Please respond to this post if you are currently experiencing issues with any part of the DPS workflow. Particularly areas that you work with regularly, if they now appear to be non performant or fail.

I still cannot download updates (or anything) on any of our iPads using the Adobe Content viewer.
When it finally started to download an update it took a half hour to download 1.9MB then hung-up then said "cannot connect to server"
I've been trying all morning with similar results.
On the most recent attempt, it took about 15 minutes to download 2.9MB then failed.
Sometimes it says cannot connect to server.
Last time it totally crashed the Content Viewer.
When will this be fixed?
Dave

Bought blackberry z10 last wed. for trip to ecuador i now have no cell service in amazon even though their are networks to connect too please advise

how do i get cell service in amazon i have a global phone and there are networks to connect to.

http://www.verizonwireless.com/wcms/global.html?intcmp=INT-VZW-VNT-GLOBAL And http://www.verizonwireless.com/wcms/global/support.html Good Luck

Cell service working on open box Verizon iPad without setting it up

Bought an open box Verizon iPad 3. Went through set up but not enter an Id or credit card for cell service. But cell service is working, and I can't log into the account with any of my ids. Any thoughts on what's going on?

Hello,
I should be more specific. The iPad does register Cellular Service with multiple dots on the upper left of my main screen. However, there seems to be an internal "disconnect" because apps like Maps and Safari don't recognize or know there is an active cellular connection.
When I go to Settings > Cellular Data and slide the "switch" to "ON" the Enable LTE "switch" becomes available and it "switch" it to "ON" also the Data Roaming "switch" becomes available and I slide it to "ON". Lower on the Cellular Data page are 6 apps in "Use Cellular Data For:" All but FaceTime are "switched" "ON".
Under Safari in the "Use Cellular ...:" is "System Services. Pressing System Services brings up 15 "Services" beginning with "iTunes Accounts" and ending with "Software Updates". All 15 have some amount of usage shown.
Back on the Cellular Data page there is a listing for "SIM PIN". When I touch the right pointing carat two lines appear. The lower one labeled "Change PIN" is greyed out. The upper one labeled SIM PIN has a slide "switch". When I slide the SIM PIN "switch" to the right to turn it "on" a numeric keypad momentarily appears then, a moment later, the screen changes to the main page. Double clicking the Home button reveals Settings remains open.
I have removed the SIM Card several times and cleaned the contacts with a "Q Tip" and Isopropyl alcohol, rubbed the contacts with a Pentel Hi-Polymer eraser and again with Q Tip and Isopropyl alcohol. I have also inserted and ejected the SIM CARD drawer several times attempting to remove any corrosion from the internal contacts. Again, some portion of the iPad knows there is an active Cellular signal but apps fail to register the connection.
Any further thoughts?
Thanks

Service outages and slow speeds

Why have I been having service outages and slow speeds for the last several weeks. I am in south central PA. (Somerset County)
Why do I have to pay Verizon for service that I do not get?

#1 Visit http://www.giganews.com/line_info.html and post up the Traceroute the page shows, if you wish. Be aware that the final hop (bottom-most line of the trace) might contain a hop with your IP address in it. Remove that line. What I'm looking for is a line that mentions "ERX" in it's name towards the end. If for some reason the trace does not complete (two lines full of Stars), keep the trace route intact.
#2 Can you provide the Transceiver Statistics from your modem?
If you don't know how to get that info:
a) What is the brand and model of your modem?
b) If you have a RJ-45 WAN port router connected to the modem: What is the brand and model of that RJ-45 WAN port router?
#3 Even If you know how to get the Transceiver Statistics from your modem and you have a RJ-45 WAN port router connected to the modem: What is the brand and model of that RJ-45 WAN port router?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

I am getting redirects on iPad air and iPad 2 whether using wifi or Cell services.

iPad Air
running 8.2
Model mfoo3ll/a
I did a search today for a local doctors website and phone number using google.
When I clicked on the site I was first directed to a "app" to buy ****.
I closed the window and opened a new window and typed in the URL directly and then got redirected to to other **** sites.
When I tried on the desktop computer, everything was fine and got to the website normally.
I then cleared all history, cookies and web data. Still the same redirect result going to the same website.
I did the above and shut down and restarted. Still the same thing.
I read about possible infected wireless routers where one of the tips was going to a different wireless network and see if it cleared up the issue. So I turned off the wifi and turned one the ATT cell service. Still same result.
I am looking for suggestion on what to do next.
Respectfully
AD

stedman1
I did see that article.
Did you see where I said I used the Cell Service not wifi? totally bypassed my wife router and its still doing weird sh_t
I am on ATT cell service and when I open Safari, instead of a blank window, it defaults to the BING website. This is totally bypassing the router and using cell service.
I did a reset as per jazcan, installed 8.3 and still No Joy.

Bought a mini IPad, how do i activate the Att cell service i paid for?

bought a mini IPad, how do i activate the Att cell service i paid for?

http://support.apple.com/kb/HT4157
Regards.

HT4515 I want to buy an unlocked 4s from apple and use it permanently on a foreign CDMA cell service (IUSA Cell in Mexico). I am getting conflicting information. Thoughts?

I want to buy an unlocked 4s from apple and use it permanently on a foreign CDMA cell service (IUSA Cell in Mexico). I am getting conflicting information on whether this is possible. Apple website says the phones are unlocked for GSM use only.
I called apple when i bought an Ipad to help decide on a GSM vs CDMA version and was told that if I went to Mexico with a CDMA version of the Ipad (2) that i would call the carrier give them some numbers and they would activate it. When i returned I was to call Verizon and reactivate it in the US. I ultimately got the GSM version so i never tested the theory.
I am now thinking of getting the 4S to use in Mexico permanently but want to use it on a CDMA carrier because it is half the cost per month. But will this work? Thoughts?

There is no such thing as an unlocked CDMA iPhone. All CDMA iPhones are carrier locked and the carriers do not allow unlocking. All legitimatly unlocked iPhones are GSM only The CDMA side is completely disabled in them.
You can only use a CDMA iPhone if the carrier you want to use offers one.

Resetting iPhone 3GS no wifi or cell service

I can't seem to reset my iPhone because it won't connect to wifi and I don't have cell service please help
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i already try to restore as new device,but the trouble still come.
if i change or fix nor flash it will be change my phone from FU to SU? its that correct?

Cell service outages

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