Cf8 crashing

we've got a new cf8 server and it is behaving very
irratically at the moment.
Currently I'm getting:-
"Server Error
Either the Macromedia application server(s) are unreachable
or none of them has a mapping to process this request."
Any idea whats happening here?

for what ever reason deleting the jrun connection and
reestablishing it fixed the problem. I found the relevant info at:
http://livedocs.adobe.com/coldfusion/7/htmldocs/wwhelp/wwhimpl/common/html/wwhelp.htm?cont ext=ColdFusion_Documentation&file=00001754.htm
I used the command line interface in windows to find the tool
and run it.
I think what it did was add this application extension
mapping:
C:\ColdFusion8\runtime\lib\wsconfig\2\jrun_iis6_wildcard.dll
to the application configuration (IIS manager, websites,
[right click on desired website in right window panel] properties,
home directory, configuration, wildcard application maps
I don't understand it, but it seems to work.

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    Skeptical me: "What should I do if I don't get a call?"
    Silence, no response.
    Me again: "What should I do if I don't get a call?"
    HP tech: "That's an impossibility."
    Guess what? The impossibility became reality (I bet you guessed) .
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    Please if anyone out there knows the secrete to getting a senior case manager, or an HP tech support number here in the U.S. so I can get this thing fixed I'd love to know it.
    Fast becoming HP never again.      

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