Cfloop within select causes Dreamweaver to crash
Placing a cfloop tag within a select (or cfselect) tag causes
Dreamweaver to crash when the mouse is clicked anywhere within the
code window. Code as below:
(Code attached)
The cfloop was going to be used to produce additional option
elements. The option element values were to be taken from the list.
Dreamweaver won't even let you edit the statement out or
comment it because it crashes as soon as you click to place the
curser within the code window.
WaltBulawa wrote:
> As it turns out, when I replaced the <Form> with
<cfForm> and the <select> with <cfselect> the
problem was resolved.
You haven't really resolved the problem, but delayed it for
another day.
To avoid the risk of future crashes, I recommend that you
delete
WinFileCache-********.dat after closing Dreamweaver down for
the day. A
clean version of the file will be generated automatically
when you next
use DW.
David Powers, Adobe Community Expert
Author, "The Essential Guide to Dreamweaver CS3" (friends of
ED)
Author, "PHP Solutions" (friends of ED)
http://foundationphp.com/
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Accessing help causes Dreamweaver to crash
I'm quite frustrated due to the crash of all help functions
that are not on the web for my new install of Dreamweaver. I'm
running on an HP laptop and when I go to the help menu or click on
a help button I get the "send / don't send" crash dialogue for
Dreamweaver.
If I go to the help files directly, outside of Dreamweaver, I
can open them correctly.
Any idea what might be tangled up in the install?See if this TechNote helps:
Dreamweaver crashes when accessing help system when Internet
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http://www.adobe.com/go/6d7a2c59
David Alcala
Adobe Product Support -
PHP causes dreamweaver to crash
When I open a php page it will open fine but if I click any
of the php code dreamweaver just freezes. I have turned off
validation in preferences but still no help.See if this TechNote helps:
Dreamweaver crashes when accessing help system when Internet
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http://www.adobe.com/go/6d7a2c59
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Permissions Issue causes Dreamweaver CS6 Menus to Crash the Application. Please Help!
I recently upgraded Adobe Web Premium CS5 to CS6. All of the include applications seem to run as expected, except for Dreamweaver which crashes when many of the pallet menu options are clicked.
The application when tested on a new user account will operate without crashing, and after contacting Adobe support, they referred me to the Apple/Mac Community for help, since they want to identify the issue as a permissions problem associated with my user account on my MacBook Pro.
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This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. You can demote it back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:20 ~ $_ ; chmod -R -N ~ $_ 2> /dev/null
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’renot going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
File Causing Dreamweaver Crash
I have a file that is causing Dreamweaver CS3 Windows to
crash when in design view. I've tried it on a friend's machine
(also has CS3), and same result. File works fine on the web, and I
can edit it in code view with no problem. I am assuming something
is the CSS code isn't right, but I can't imagine what would cause
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TWO of the items contained within <div
class="auction"></div>, that fixes it. But if I add
another <div>, boom! I can't figure it out and it's making me
nuts. Here is the style sheet:
body, ul, li, a, img, h1 {
margin: 0;
body {
background: #E6E2CE;
text-align: center;
color: #403F39;
padding: 0;
font-family: "Trebuchet MS", Arial, Helvetica, Verdana,
sans-serif;
font-weight: normal;
h1 {
font-family: Georgia, "Times New Roman", Times, serif;
font-size: medium;
color: #807E73;
padding-bottom: 15px;
h2 {
font-family: Georgia, "Times New Roman", Times, serif;
font-size: small;
color: #403F39;
.indent {
padding: 20px 0 0 60px;
.highlight {
font-weight: bold;
.highlight-color {
font-weight: bold;
color: #981B1E;
.caption {
font-size: x-small;
a:link {
color: #403F39;
a:visited {
color: #981B1E;
a:hover {
color: #807E73;
a:active {
color: #403F39;
.tagline {
font-size: medium;
font-family: "Trebuchet MS", Arial, Helvetica, Verdana,
sans-serif;
font-weight: bold;
color: white;
.tagline-sub {
color: white;
font-size: x-small;
font-weight: bold;
.main-copy {
padding: 0 60px 0 60px;
font-family: Georgia, "Times New Roman", Times, serif;
font-size: medium;
line-height: 150%;
img.toplogo {
border-style: none;
width: 231px;
height: 65px;
img.thumb {
float: left;
margin: 0 15px 10px 0;
border: 1px solid #807E73;
width: 125px;
height: 80px;
img.poster {
margin: 0;
padding: 0;
border: 1px solid #807E73;
height: 233px;
width: 180px;
img.brofull {
width= 475px;
height= 615px;
border: 1px solid #807E73;
img.brofullh {
width= 475px;
height= 367px;
border: 1px solid #807E73;
img.brothumb {
width= 100px;
height= 129px;
border: 1px solid #807E73;
img.brothumbhz {
height= 100px;
width= 129px;
border: 1px solid #807E73;
img.brochure {
height: 259px;
width: 200px;
border: 1px solid #807E73;
img.brochure a:link {
text-decoration: none;
border: none;
img.proppic {
border: 1px solid #807E73;
width: 500px;
height: 369px;
img.proppicvert {
border: 1px solid #807E73;
width: 369px;
height: 500px;
img.moreInfo {
float: right;
margin: 0 15px 10px 0;
border: 1px solid #807E73;
width: 80px;
height: 12px;
/** TOP BANNER **/
#top-container {
margin: 0;
padding: 0;
background: black url(images/top-wrapper_bg.gif) repeat-x;
height: 68px;
#top {
width: 780px;
margin: 0 auto;
#top-left {
float: left;
text-align: left;
#top-right {
float: left;
padding: 0 0 0 100px;
margin: 0;
text-align: center;
/** END OF TOP BANNER **/
/** TOP NAVIGATION **/
#navcontainer ul {
text-align: center;
padding: 5px 0 5px 0;
margin-top: 0;
/* cancels gap caused by top padding in Opera 7.54 */
margin-left: 0;
background: #807E73 url(images/nav_bg1.gif) repeat-x;
font-size: small;
width: 100%;
font-family: Georgia, "Times New Roman", Times, serif;
line-height: 18px;
/* fixes Firefox 0.9.3 */
border-bottom: 1px solid orange;
#navcontainer ul li {
display: inline;
padding: 5px 0 5px 0;
/* matches link padding except for left and right */
#navcontainer ul li a {
padding: 0.5em 0.6em 0.5em 0.6em;
color: white;
text-decoration: none;
border-right: 1px solid #807E73;
#navcontainer ul li a:hover {
color: #403F39;
text-decoration: underline;
#navcontainer #current {
color: #403F39;
padding: 0.5em 0.6em 0.5em 0.6em;
text-decoration: none;
border-right: 1px solid #807E73;
.left {
border-left: 1px solid #807E73;
#breadcrumbs {
width: 100%;
font-size: x-small;
padding: 2px 0 2px 0;
border-bottom: 1px dotted #bfbcac;
#breadcrumbs-no-line {
width: 100%;
font-size: x-small;
padding: 2px 0 2px 0;
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#content-container {
width: 780px;
margin: 0 auto;
padding: 0;
font-size: small;
text-align: left;
#content-left {
float: left;
width: 220px;
margin: 0;
padding: 0 5px 0 15px;
#content-right {
float: left;
width: 520px;
margin: 0;
padding: 0 0 0 15px;
background: #FFFBE5;
#content-right-1 {
float: left;
width: 170px;
margin-right: 5px;
#content-right-2 {
float: left;
width: 300px;
margin: 0;
padding: 0 5px 0 10px;
border-left: 1px dotted #bfbcac;
.container {
min-height: 600px;
height: auto;
/* for Internet Explorer*/
* html .container {
height: 600px;
.content-box {
float: left;
padding: 20px 0 0px 0;
.content-box-2 {
float: left;
padding: 5px 0 0px 0;
#mailbox {
font-size: small;
padding-right: 10px;
margin: 0;
border-bottom: 1px dotted #bfbcac;
.auction {
border-bottom: 1px dotted #bfbcac;
float: left;
padding: 5px;
margin: 5px 5px 5px 0;
width: 95%;
.container-headline {
text-align: center;
padding: 10px 0 5px 0;
margin: 0;
border-bottom: 1px solid #bfbcac;
/**.container-headline {
text-align: center;
padding: 10px 0 5px 0;
margin: 0;
border-bottom: 1px solid #bfbcac;
border-top: 1px solid #bfbcac;
background-color: #bfbcac;
#content-photo {
float: right;
margin: 10px 30px 10px 10px;
#content-left ul {
font-family: Georgia, "Times New Roman", Times, serif;
font-size: small;
list-style-type: none;
#content-left li {
line-height: 120%;
ul.items {
padding: 0 0 0 10px;
margin: 0;
list-style-image: none;
list-style-type: disc;
ul.summary {
padding: 0 0 0 25px;
margin: 0;
list-style-image: url(images/redBullet.jpg);
list-style-position: outside;
#content-right-1 li {
padding-bottom: 10px;
/** END OF MAIN CONTENT **/
/** PHOTO GALLERY **/
#gallery {
float: left;
margin: 0;
padding: 15px;
width: 70%;
.classicthumbv {
float: left;
padding: 10px 20px 10px 0;
width: 140px;
height: 200px;
.classicthumbh {
float: left;
padding: 10px 20px 10px 0;
width: 140px;
height: 200px;
/** END OF PHOTO GALLERY **/
/** FOOTER **/
#footer-container {
clear: both;
width: 100%;
margin: 0;
font-size: x-small;
padding: 25px 0 5px 0;
text-align: center;
border-top: 1px dotted #bfbcac;
#footer-container a {
#footer-container a:hover {
#footernav li {
display: inline;
list-style-type: none;
padding-right: 20px;
/** END OF FOOTER **/
.highlight-blue {
font-weight: bold;
color: #0066CC;
.highlight-green {
font-weight: bold;
color: #009900;
font-style: italic;
font-size: medium;
.col2head {
font-size:11pt;
font-weight:bold;
.col2subhead {
font-size:11pt;
color:#981B1E;
font-weight:bold;
.highlight-caption {
color: #981B1E;
font-size: x-small;
td.postponed {
color: #FF0000;
font-size:15px;
font-family:Verdana, Arial, Helvetica, sans-serif;
font-weight:bold;
text-align:center;
border-left:thick;
border-right:thick;
border-top:thick;
border-left-color:#FF0000;
border-right-color:#FF0000;
border-top-color:#FF0000;
border-left-style:solid;
border-right-style:solid;
border-top-style:solid;
padding-top:8px;
padding-bottom:2px;
background-color:#FFFFCC;
td.postponedText {
border-left:thick;
border-right:thick;
border-bottom:thick;
border-left-color:#FF0000;
border-right-color:#FF0000;
border-bottom-color:#FF0000;
border-left-style:solid;
border-right-style:solid;
border-bottom-style:solid;
padding-left:12px;
padding-right:12px;
padding-bottom:8px;
text-align:center;
background-color:#FFFFCC;
.highlight-red {
font-weight: bold;
color: #FF0000;
font-size:18px;
td.on {
color: #006633;
font-size:15px;
font-family:Verdana, Arial, Helvetica, sans-serif;
font-weight:bold;
text-align:center;
border-left:thick;
border-right:thick;
border-top:thick;
border-left-color:#006633;
border-right-color:#006633;
border-top-color:#006633;
border-left-style:solid;
border-right-style:solid;
border-top-style:solid;
padding-top:8px;
padding-bottom:2px;
background-color:#FFFFCC;
td.onText {
border-left:thick;
border-right:thick;
border-bottom:thick;
border-left-color:#006633;
border-right-color:#006633;
border-bottom-color:#006633;
border-left-style:solid;
border-right-style:solid;
border-bottom-style:solid;
padding-left:12px;
padding-right:12px;
padding-bottom:8px;
text-align:center;
background-color:#FFFFCC;
.headings {
font-size:16pt;
color:#006600;
font-weight:bold;the are crashing in dreamweaver, but work fine in a
browser. -
Dreamweaver CS5 crashes when selecting a DIV
Hello,
I have had Dreamweaver CS5 for quite a while now and recently it has been crashing everytime i select a DIV in html.
I can work fine when coding in CSS or PHP but as soon as i select a DIV it crashes and closes.
Anyone had the same issue or can suggest a possible fix?
Many thanks,
Pete.Is your XP fully patched (SP3) and up-to-date?
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Search within Calendar app causes app to crash
When trying to do a search from within the calendar app, it crashes and the app closes. I am using enterprise accounts with calendars set up. This wasn't a problem before I installed iOS 5. Any help?
i have the same problem with calendar search. App crashes as soon as I type anything in thensearch block. Nwere you able to fix yours?
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Lightroom 4 importing causing program to crash.
Lightroom 4 will not import files. Windows 7 pop-up states; "there is a problem with this program that is preventing it from running correctly will check for solution". "Windows failed to find a solution must shut down program now".
This prevents the import page from loading or working and no images can be imported using usb or SATA connections. Was able to use computer's built-in card-reader to read from Sd and compact cards, those were able to run in the import window only because of preference setting. "when a Memory card is installed import files" (preference-setting). Any other means of importing files, the out-come is the program crashing and being shut down. All other functions outside the import menu seem to be working. Deleting all catalogs and then using the default catalog setting, failed to clear issue.
System info: Windows 7 64-bit, Intel i7 cpu, 16 gigs of ram, 4 one terabyte hard-drives.
Solutions tried. Removing Lightroom 4, all catalogs, then running defrag, registry cleaner, before attempting to re-installing lightroom 4. Removing lightroom 4 and installing lightroom 3.6 fails to fix issue. Removing all Lightroom products from hardrive,Including the windows program folder, windows programs data folder. Then rebooting re-running defrag, registry cleaner and re-installing lightroom 4 fails to fix importing issue. No way to contact support and links to user group fail to take me to correct user group. Question with the lead as lightroom 4 importing causes program to crash. Takes me to everything but lightroom solutions! Now this takes me to photoshop user group which has nothing to do with lightroom. With lightroom 4 in the question itself, I get everything but lightroom solutions!Camera raw is built into Lightroom. It is the engine that makes the corrections within an image. You might not see as a seperate program, like earlier versions of Lightroom. Or having to launch it in a new window to work in camera raw. In version 4 of Lightroom it was made seamless and built into Lightroom.
Lightroom 4 was installed in the admin log-in window. I have all useage rights to any file lightroom creates or adjusts. I am thinking that the Photoshop CS6 beta created some working problem within Lightroom 4. Now that the beta-test program is over, I think the problem is a result of removing Photoshop's last build, before the public beta was released. I do hope, Adobe is working on a solution for people experiencing importing problems with Lightroom 4. I am just grabbing at straws here, trying to find something that will work. I think the problem will go away once computer has the new camera raw build 7.0 that ships in Photoshop CS6. With so many versions of camera raw installed on the computer, I think Lightroom is having issues as a result. Let's hope a patch is in the works, Lightroom 4 is useless if importing files doesn't work correctly.
B&H photo is taking pre-orders for the creative suites, right now. The only way to get support is by purchasing a subscription. Otherwise it is a $35.00 per issue fee. So, I am not sure of what upgrade path I will take. Not loving the cloud at all, with this year of Hackers, I seriously doubt that any cloud will prove to be safe to use. Why would, I want to post my hard work to a cloud where anyone can steal it? But that is a different topic.
For right now the only way to import is by creating an empty folder on the same hard-drive that Lightroom resides on. Setting up auto-import in Lightroom Pref. file to check that empty folder. Folder has to be empty to set up. Then dragging image files into that empty folder. I discovered that Lightroom 4 will not open or look in sub-folders for images. Which means you lose keeping a day's worth of shooting seperate from other folders. Where Lightroom version 3.6 you could.There was a second auto-import that worked, with my built-in memory-card reader. Where in the Lightroom pref.file you can tell Lightroom to auto-import, when a memory-card is detected. ( this is the least viable option, because more memory card become damaged removing and reinstalling them). These were the only two methods, I could get images into Lightroom 4 and prevent Lightroom from crashing. Might have to go back to using Nikon NX to import my images and using Bridge to catalog them. -
Powerpoint 2013 causes IExplore to crash when previewing an embedded youtube video
Powerpoint 2013 causes IExplore to crash when previewing an embedded youtube video
As a user with "local administrator" or "Power User"privileges the video previews the video plays, but as a normal user the following error occurs.
Internet Explorer has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Debug or Close Program
Event Viewer details are as follows:
Log Name: Application
Source: Application Error
Date: 28/01/2015 11:22:32
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
Faulting module name: iertutil.dll, version: 11.0.9600.17496, time stamp: 0x546fee66
Exception code: 0xc0000005
Fault offset: 0x000e53a8
Faulting process id: 0x15ec
Faulting application start time: 0x01d03aecb5356af2
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\syswow64\iertutil.dll
Report Id: f311913d-a6df-11e4-bf49-8019346e8858
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-28T11:22:32.000000000Z" />
<EventRecordID>30194</EventRecordID>
<Channel>Application</Channel>
<Computer>ALMETMP566-W7.midkent.ac.uk</Computer>
<Security />
</System>
<EventData>
<Data>IEXPLORE.EXE</Data>
<Data>11.0.9600.17496</Data>
<Data>546fddcc</Data>
<Data>iertutil.dll</Data>
<Data>11.0.9600.17496</Data>
<Data>546fee66</Data>
<Data>c0000005</Data>
<Data>000e53a8</Data>
<Data>15ec</Data>
<Data>01d03aecb5356af2</Data>
<Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
<Data>C:\Windows\syswow64\iertutil.dll</Data>
<Data>f311913d-a6df-11e4-bf49-8019346e8858</Data>
</EventData>
< /Event>
Process for creating a test file is as follows
Via youtube and your preferred browser, search for any video file (eg rubik's cube), select a video and start to watch it. Choose Share, Embed and copy the link information (eg <iframe width="560" height="315" src="//www.youtube.com/embed/MaltgJGz-dU"
frameborder="0" allowfullscreen></iframe>)
Close browser and create a new powerpoint 2013 presentation.
Insert, Video, Online Video
In the "From a Video Embed Code" box, paste the link information then click the arrow to apply
Save the file and then Right Click on the file and Preview.
In advance of the creation/running, I've applied the following KBs to the machine(s)
kb2817636 & kb2837627
As i said at the start, members of the Power Uses or Administrators group don't have this issue - but as 99% of our users are "users" and not really an option to make them all members of PU group.
Same also happens if the computer is removed from the domain. Admin & power users work, standard users crash IE.
Uninstall and reinstall of Office 2013 and IE11 has no apparent difference.
Assistance in this is appreciated.
Thanks
Jonhi Jon, do you have all available updates installed for your PowerPoint? Install the two KB in the links below, then test again:
http://blogs.technet.com/b/bgp/archive/2014/04/09/support-for-youtube-videos-in-powerpoint-returns.aspx
Flynn -
Clicking Burn button always causes itunes to crash
Trying to burn a cd and following Help's instructions, when I click on "Burn" this always causes itunes to crash. Why and what's the fix? I did try downloading newest itunes software, which I actually already had, in hopes this would "overlay" and fix problem but no luck.
Thanks ...I have the same problem on os x 10.6.3. I am unable to drag and drop (e.g. manually manage) book content. When I try, the file begins to transfer over and then iTunes crashes.
There aren't any problems with the ePub documents (which I got from Project Gutenberg). Under the "Books" tab on the iPad device, if I select "Sync Books", iTunes is able to sync up all of my books (just like other users have reported in this thread). However, iTunes deletes all of my other content and disables the "Manually manage music and videos" under the summary tab.
This should not be an "all or nothing" situation where books, movies and music are all interconnected. Photos and podcasts may be synchronized independently of other media types. In addition, "books" are not mentioned in the "manually manage" option under summary. Apple, please fix this bug and update the interface in itunes so that books are explicitly mentioned in the "manually manage" option under summary or so that books are removed from the movies/music sync system. -
Dreamweaver CS3 Crashes At Startup
I installed the CS3 web premium suite and all the programs
worked great, including Dreamweaver. After rebooting the PC the
next morning, Dreamweaver CS3 would not launch anymore. I
reinstalled DW but still the same problem. Startup gets as far as
reading the site cache and then totally disappears. I've tried
renaming/deleting the Configuration and the registry key
(HKEY_CURRENT_USER\Software\Adobe\Dreamweaver 9), and the DW8 site
caches. The other CS3 programs work fine.
What now?I can open Dreamweaver now but I don't think the problem is
solved. Here's what happened:
I took the steps in the article you referenced and some
others, re-started the pc repeatedly with all start-up programs
disabled, and waited in vain for the promised return phone call
from a seemingly diligent guy in Tech Support. When I called Tech
Support the next day, they said that the case number and customer
ID had no reference to this problem so someone would call back. OK,
fine. I'll wait.
I did a "clean update" of ZoneAlarm, remembering that this
had solved some other problems in the past. Later yesterday, I was
cleaning up some experimental website file directories and renamed
a few of them to make more sense of what they were.
When I tried to re-open Dreamweaver later, it paused to tell
me that it could not find the directory for the site referenced in
the site definition and I should go to Manage Sites to fix it.
Since Dreamweaver had crashed repeatedly before reaching this
stage, this was a major victory. The site it was trying to open was
one that I had set up to experiment with some of the new features
in DW CS3 after the initial installation. Fortunately, it was one
that I had renamed earlier yesterday.
The offending directory contained a page with some of the new
Spry widgets (Tabbed Panel and Accordian) and a short slideshow
that I think I made using Bridge.
So, I was able to open the Manage Sites panel and point
Dreamweaver to another site definition. It opened fine and everyone
lived happily ever after.
Unfortunately, the problem is not solved -- just worked
around by coincidence.
Here is some info from the Windows Control Panel's Event
Viewer about the last time that DW crashed: Faulting application
dreamweaver.exe, version 9.0.0.3481, faulting module msvcr80.dll,
version 8.0.50727.163, fault address 0x000142f1.
Hope ths helps Adobe figure out what is causing this crash.
Now that I can open Dreamweaver CS3 and use it, I'm really
impressed with the upgrade.
Harry -
Digital booklet from iTunes causing Preview to crash
I was conflicted about whether to put this question in the iTunes for Mac or the Mountain Lion community, but, as you can see, I've settled on Mountain Lion because I believe iTunes is not causing the problem.
I downloaded "Electric Ladyland" from iTunes the other day and received a digital booklet with the album. When I double-clicked the booklet in iTunes, Preview would open up (as it does with any of the other digital booklets I have stored in iTunes) and display the first or the second page of the PDF. After swiping either left or right to view the previous or the next page, though, Preview would completely shut down, necesitating a force quit every time.
Most concerning to me is the fact that every time I tried opening this PDF in Preview my whole Mac would slow down significantly and, according to iStat Menus and the Activity Monitor, my memory and CPU usage would spike. Prior to clicking the booklet, my Mac would normally be using less than 2 of its 4 GB of memory and the CPU would be almost completely idle, with no individual program using up more than 30% of its processing power at any point in time. While this particular PDF was open in Preview my memory usage would jump to the full 4 GB and Activity Monitor was reporting that Preview was using almost "200%" of my CPU.
Interestingly enough, I can open this PDF with Adobe Reader and am able to view every page just fine. None of my other digital booklets or other PDFs outside of iTunes cause Preview to crash like this, so I think it must be an issue between this specific file and Preview.
I tried deleting and re-downloading the file (I had to contact iTunes support so they could re-upload the booklet to my account) and that did nothing; the booklet still caused the same problems. The support staff member I was emailing back and forth with had no suggestions for me. She forwarded me to an AppleCare advisor who also had no idea what the problem might be. (He actually forwarded me back to iTunes support!)
Anyone else experienced this?Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Copy the PDF you're having problems with to the Public folder in your home folder.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. You'll need to navigate in the Finder to the Users folder, then to the home folder of your regular login account, and then to the Public folder, where you'll find the file you copied. Try to open it in Preview. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it. You can also delete the copy of the PDF.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
It all works fine on my own MacBook Pro, but my friend's identical (except he still has the original HDD) Mac tries to divide some (but not all) PDFs by zero, causing Safari to crash. The same PDFs open OK in Chrome, but neither browser is able to download the PDF plugin from get.adobe.com, the spinner just spins until I get bored. There is no option for 10.6.8. This is one that crashes: http://www.abcol.ac.uk/documents/publications/Parttime/PTGuide1112.pdf
Crash report:
Process: Safari [196]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75332101~6
Code Type: X86-64 (Native)
Parent Process: launchd [100]
Date/Time: 2011-07-16 13:50:33.709 +0100
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreGraphics 0x00007fff82d56140 cmyk32_image_mark + 29776
1 com.apple.CoreGraphics 0x00007fff82d5d34b cmyk32_image + 379
2 libRIP.A.dylib 0x00007fff85aeb6dc ripl_Mark + 23
3 libRIP.A.dylib 0x00007fff85aeb640 ripl_BltImage + 1389
4 libRIP.A.dylib 0x00007fff85aeae61 ripc_RenderImage + 323
5 libRIP.A.dylib 0x00007fff85af751e ripc_EndLayer + 992
6 com.apple.CoreGraphics 0x00007fff82a7d28d CGContextEndTransparencyLayer + 96
7 com.apple.CoreGraphics 0x00007fff82bf9bd5 CGPDFDrawingContextDrawGroupStream + 351
8 com.apple.CoreGraphics 0x00007fff82bff807 CGPDFDrawingContextDrawGroup + 464
9 com.apple.CoreGraphics 0x00007fff82bfa897 op_Do + 143
10 com.apple.CoreGraphics 0x00007fff82ac13da pdf_scanner_handle_xname + 105
11 com.apple.CoreGraphics 0x00007fff82ac079b CGPDFScannerScan + 472
12 com.apple.CoreGraphics 0x00007fff82bf9bc5 CGPDFDrawingContextDrawGroupStream + 335
13 com.apple.CoreGraphics 0x00007fff82bff807 CGPDFDrawingContextDrawGroup + 464
14 com.apple.CoreGraphics 0x00007fff82bfa897 op_Do + 143
15 com.apple.CoreGraphics 0x00007fff82ac13da pdf_scanner_handle_xname + 105
16 com.apple.CoreGraphics 0x00007fff82ac079b CGPDFScannerScan + 472
17 com.apple.CoreGraphics 0x00007fff82abe734 CGPDFDrawingContextDrawPage + 503
18 com.apple.CoreGraphics 0x00007fff82abe4ee CGContextDrawPDFPageWithProgressCallback + 100
19 com.apple.PDFKit 0x00007fff8296c15f -[PDFPage(PDFPagePrivate) drawWithBox:inContext:] + 629
20 com.apple.PDFKit 0x00007fff82969db5 -[PDFPage(PDFPagePrivate) thumbnailOfSize:forBox:] + 673
21 com.apple.PDFKit 0x00007fff829a665e -[PDFThumbnailView(PDFThumbnailViewInternal) generateThumbnail:] + 157
22 com.apple.PDFKit 0x00007fff829a2e88 -[PDFThumbnailView(PDFThumbnailViewInternal) thumbnailRefreshTimer:] + 269
23 com.apple.Foundation 0x00007fff858c0cb5 __NSFireTimer + 114
24 com.apple.CoreFoundation 0x00007fff8358bbe8 __CFRunLoopRun + 6488
25 com.apple.CoreFoundation 0x00007fff83589dbf CFRunLoopRunSpecific + 575
26 com.apple.HIToolbox 0x00007fff853357ee RunCurrentEventLoopInMode + 333
27 com.apple.HIToolbox 0x00007fff853355f3 ReceiveNextEventCommon + 310
28 com.apple.HIToolbox 0x00007fff853354ac BlockUntilNextEventMatchingListInMode + 59
29 com.apple.AppKit 0x00007fff80331eb2 _DPSNextEvent + 708
30 com.apple.AppKit 0x00007fff80331801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
31 com.apple.Safari 0x0000000100015ffa 0x100000000 + 90106
32 com.apple.AppKit 0x00007fff802f768f -[NSApplication run] + 395
33 com.apple.AppKit 0x00007fff802f03b0 NSApplicationMain + 364
34 com.apple.Safari 0x0000000100009f1c 0x100000000 + 40732
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8791ac0a kevent + 10
1 libSystem.B.dylib 0x00007fff8791cadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff8791c7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8791c2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff8791bc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff8791baa5 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff8793ca6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff87940881 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff88bfc199 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff88bf829c WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff8793afd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8793ae89 thread_start + 13
Thread 3: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff87901d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff879023ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8358a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83589dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002f5c9 0x100000000 + 193993
5 com.apple.Safari 0x000000010002f559 0x100000000 + 193881
6 libSystem.B.dylib 0x00007fff8793afd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8793ae89 thread_start + 13
Thread 4: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff87945932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff835ac498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff8793afd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff8793ae89 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff8791ba2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8791be3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8791baa5 start_wqthread + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff87901d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff879023ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8358a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83589dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff858ea23f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff8586b204 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff8793afd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8793ae89 thread_start + 13
Thread 7: Safari: SnapshotStore
0 libPng.dylib 0x00007fff86b38676 png_write_find_filter + 2379
1 libPng.dylib 0x00007fff86b37b7e _cg_png_write_row + 551
2 com.apple.ImageIO.framework 0x00007fff87491693 writeOnePng + 1650
3 com.apple.ImageIO.framework 0x00007fff87490fef _CGImagePluginWritePNG + 106
4 com.apple.ImageIO.framework 0x00007fff874884b3 CGImageDestinationFinalize + 131
5 com.apple.Safari 0x0000000100048c9b 0x100000000 + 298139
6 com.apple.Safari 0x00000001000477ff 0x100000000 + 292863
7 com.apple.Safari 0x0000000100046f29 0x100000000 + 290601
8 libSystem.B.dylib 0x00007fff8793afd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff8793ae89 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff8791ba2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8791be3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8791baa5 start_wqthread + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff8793ca6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8793c8f9 nanosleep + 148
2 com.apple.Foundation 0x00007fff858efcd0 +[NSThread sleepForTimeInterval:] + 101
3 com.apple.PDFKit 0x00007fff829481a5 -[PDFDisplayView periodicFlushRoutine:] + 113
4 com.apple.Foundation 0x00007fff8586b204 __NSThread__main__ + 1429
5 libSystem.B.dylib 0x00007fff8793afd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8793ae89 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff8791ba2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8791be3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8791baa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000ffff0000 rbx: 0x00000000000000cd rcx: 0x00000000000000d7 rdx: 0x00000000ffffffff
rdi: 0x0000000000000009 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfd040 rsp: 0x00007fff5fbfc520
r8: 0x00000000000000d6 r9: 0x00000000000000d7 r10: 0x00000000000000d6 r11: 0x00000000000000d6
r12: 0x00000000000000d7 r13: 0x00000000000000d6 r14: 0x00007fff5fbfc568 r15: 0x00000000000000d6
rip: 0x00007fff82d56140 rfl: 0x0000000000010287 cr2: 0x000000011a8b7018
Binary Images:
0x100000000 - 0x1006afff7 com.apple.Safari 5.0.5 (6533.21.1) <09261F3D-C3EC-A309-83F4-DC49CC549176> /Applications/Safari.app/Contents/MacOS/Safari
0x100d56000 - 0x100d56fff com.apple.JavaPluginCocoa 13.5.0 (13.5.0) <2147F637-E291-A79E-770B-E122F4A1FA47> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x115b8b000 - 0x115b8fff7 libFontRegistryUI.dylib ??? (???) <763B8E8F-8602-2096-7CC8-CEE1F4248028> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x115b95000 - 0x115b96fff ATSHI.dylib ??? (???) <F6C4F446-7AC4-7A17-9302-C38A016322B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x1162c9000 - 0x1162ceff7 JavaLaunching ??? (???) <9E94B3DF-E0FB-BE09-1F88-E6334CA87466> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
0x11bd64000 - 0x11bf19fff libCMaps.A.dylib 545.0.0 (compatibility 64.0.0) <E022A364-3963-F0DB-7E36-1B746DE8419F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCMaps.A.dylib
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff800c4fef com.apple.ColorSync 4.6.6 (4.6.6) <BB2C5813-C61D-3CBA-A8F7-0E59E46EBEE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff800db000 - 0x7fff800deff7 com.apple.securityhi 4.0 (36638) <38935851-09E4-DDAB-DB1D-30ADC39F7ED0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff800df000 - 0x7fff800e5ff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff800e6000 - 0x7fff80139ff7 com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8013a000 - 0x7fff80151fff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff80159000 - 0x7fff801a0ff7 com.apple.coreui 2 (114) <31118426-355F-206A-65AB-CCA2D2D3EBD7> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff801a1000 - 0x7fff801c2fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
0x7fff801c3000 - 0x7fff801d2fff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff801f4000 - 0x7fff80237fef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x7fff80238000 - 0x7fff802edfe7 com.apple.ink.framework 1.3.3 (107) <A68339AA-909D-E46C-35C0-72808EE3D043> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff802ee000 - 0x7fff80ce8ff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff80ce9000 - 0x7fff80d5aff7 com.apple.AppleVAFramework 4.10.26 (4.10.26) <28C1B366-DF2B-111B-1863-0713B105D930> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff80d5b000 - 0x7fff80dd7ff7 com.apple.ISSupport 1.9.7 (55) <BAE839AB-9DBD-FB23-F1F1-39445F04D8DA> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff80e6e000 - 0x7fff80e6eff7 com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff80e6f000 - 0x7fff80eb0fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff80eb1000 - 0x7fff80fd9ff7 com.apple.MediaToolbox 0.484.52 (484.52) <F03DAC32-79DB-EA5A-9B8D-CB288AF91A56> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x7fff80fda000 - 0x7fff81022ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff810db000 - 0x7fff81522fef com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff81523000 - 0x7fff8153eff7 com.apple.openscripting 1.3.1 (???) <DC329CD4-1159-A40A-A769-70CAA70F601A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8155b000 - 0x7fff81661fe7 com.apple.PubSub 1.0.5 (65.21) <1F9B7C84-375D-036F-790A-02BBE7BCE445> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff81662000 - 0x7fff816abfef libGLU.dylib ??? (???) <1C050088-4AB2-2BC2-62E6-C969F925A945> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff816ac000 - 0x7fff8172efff com.apple.QuickLookUIFramework 2.3 (327.6) <9093682A-0E2D-7D27-5F22-C96FD00AE970> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff81855000 - 0x7fff81d5bff7 com.apple.VideoToolbox 0.484.52 (484.52) <FA1B8197-8F5F-73CB-A9A1-49E0FB49CF51> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff81d5c000 - 0x7fff820f9fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff820fa000 - 0x7fff82904fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <2F26CDC7-DAE9-9ABE-6806-93BBBDA20DA0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff82905000 - 0x7fff82905ff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff82906000 - 0x7fff82941fff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff82942000 - 0x7fff82946ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff82947000 - 0x7fff829d6fff com.apple.PDFKit 2.5.1 (2.5.1) <C0E3AE4B-E71A-16D8-0D51-FB7D3E3AD793> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff829d7000 - 0x7fff82a18fef com.apple.CoreMedia 0.484.52 (484.52) <3F868AF8-1089-10C3-DCEB-565690FD9742> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff82a19000 - 0x7fff82a1fff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
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0x7fff87901000 - 0x7fff87ac2fef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff87b61000 - 0x7fff87bcdfe7 com.apple.CorePDF 1.4 (1.4) <06AE6D85-64C7-F9CC-D001-BD8BAE31B6D2> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff87bce000 - 0x7fff87bd3fff libGIF.dylib ??? (???) <95443F88-7D4C-1DEE-A323-A70F7A1B4B0F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff87bd4000 - 0x7fff87bffff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <8AB4CA9E-435A-33DA-7041-904BA7FA11D5> /usr/lib/libxslt.1.dylib
0x7fff87c00000 - 0x7fff87d7eff7 com.apple.WebKit 6533.21 (6533.21.1) <C89E93DE-3BFD-2E7A-2A49-356885FA1CDE> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff87d7f000 - 0x7fff87db9fff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <7982734A-B66B-44AA-DEEC-364D2C10009B> /usr/lib/libcups.2.dylib
0x7fff87dba000 - 0x7fff87dbaff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff87dbd000 - 0x7fff87dc3ff7 com.apple.DiskArbitration 2.3 (2.3) <AAB5CC56-334A-3C60-3C27-54E8F34D754E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff87dc4000 - 0x7fff87f34fff com.apple.QTKit 7.7 (1783) <DE8DB97C-C058-B40C-492B-D652A30CF571> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff87f35000 - 0x7fff87f36fff liblangid.dylib ??? (???) <D0666597-B331-C43C-67BB-F2E754079A7A> /usr/lib/liblangid.dylib
0x7fff87f37000 - 0x7fff87f6aff7 libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff87f6b000 - 0x7fff881d4fff com.apple.QuartzComposer 4.2 ({156.30}) <C05B97F7-F543-C329-873D-097177226D79> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff881d5000 - 0x7fff8820bff7 com.apple.framework.Apple80211 6.2.5 (625.6) <B67C7A65-E4FB-4419-3F31-4482E17EF203> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
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0x7fff8833f000 - 0x7fff88350fff SyndicationUI ??? (???) <62A4BC15-72EA-0CC1-046A-52E576E8D751> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff88351000 - 0x7fff883f1fff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff883f2000 - 0x7fff884fcff7 com.apple.MeshKitIO 1.1 (49.2) <D7227401-9DC9-C2CB-C83B-C2B10C61D4E4> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x7fff884fd000 - 0x7fff8873ffe7 com.apple.AddressBook.framework 5.0.4 (883) <3C634319-4B5B-592B-2D3A-A16336F93AA0> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff88740000 - 0x7fff887dafe7 com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8880b000 - 0x7fff8880bff7 com.apple.ApplicationServices 38 (38) <0E2FC75E-2BE2-D04D-CA78-76E38A89DD30> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8880c000 - 0x7fff8880dff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8880e000 - 0x7fff88819fff com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff88828000 - 0x7fff8887dff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8887e000 - 0x7fff88b07ff7 com.apple.security 6.1.2 (55002) <4419AFFC-DAE7-873E-6A7D-5C9A5A4497A6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff88b78000 - 0x7fff88bf5fef com.apple.backup.framework 1.2.2 (1.2.2) <BB72F0C7-20E2-76DC-6764-5B93A7AC0EB5> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff88bf6000 - 0x7fff89871fef com.apple.WebCore 6533.21 (6533.21.1) <15CE3700-C6DC-7F94-5394-4CF78040A40D> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylibIf you haven't tried using Safari in another user account, give that a shot because if it crashes there, then that's an indication that the startup disk may need repairing even if Chrome works.
If you don't have an account setup to test with > Mac OS X 10.6 Help: Creating a new user
Only takes a minute.
If it crashes there, then log back into your admin account, launch Disk Utility.
Select MacintoshHD in the panel on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions).
If the startup disk needs repairing, follow the instructions for Using Disk Utility to verify or repair disks. -
[CS4/5][JS] Script causes InDesign to crash
Hello,
I'm having a bit of an issue with some InDesign scripting i'm working on, and wonder if anyone else has had the same issue.
I have a script that uses app.dialog to prompt for user information. It then takes the result of that dialog, and uses it in the script. Pretty standard so far, and if i run this from the scripts panel, or from ESTK, it works fine. If I set it up as a Script Menu Action, when I run the script via the menu, it executes, then crashes InDesign.
I have tried this with multiple dialog's, and each time a dialog is called from a SMA, InDesign crashes. The following code is fairly pointless, but will cause InDesign to crash when the SMA is run.
//failTest.jsx
//Test script will cause InDesign to crash when the SMA is invoked
//Daniel Cole
//Wed Jun 09 2010 13:26:47 GMT-0400
#targetengine "session"
//set up the SMA and eventListener
var saTest = app.scriptMenuActions.add("Test SMA");
var elTest = saTest.eventListeners.add("onInvoke", function()
alert(testFunc());
//Check for the menu, and create it if it doesn't exist
try{
var menuTest = app.menus.item("$ID/Main").submenus.item("Test");
menuTest.title;
catch (e){
var menuTest = app.menus.item("$ID/Main").submenus.add("Test");
menuTest.menuItems.add(saTest)
//test function
//creates a dialog box with a text edit box
//returns the content of the text edit box
function testFunc(){
testDialog = app.dialogs.add({name:"Enter Text:", canCancel:true});
with(testDialog){
with(dialogColumns.add()){
var getTextField = textEditboxes.add({editContents: "Test Text", minWidth:250});
testResult = testDialog.show()
if(testResult == true){
var testText = getTextField.editContents;
testDialog.destroy();
return testText;
else{
return "No Text Entered";
myFileDialog.destroy();
I've tried this on CS4 and CS5, on multiple installs, and it crashes every time. Can anyone else replicate this? Is this a known issue? Is there any way to work around it?
thanks,
Daniel Cole
Electronic Prepress and Automation Specialist
Disc MakersI don't know exactly why your code crashes ID in some versions, but there are potential issues in using:
- unneeded global variables in a function scope,
- the with statement,
- the "var menuTest" redeclaration in the try...catch,
- a generic #targetengine "session" directive,
- menu and menuAction creation procedure without preventing object duplication (beware of application/session persistence),
- the myFileDialog.destroy() instruction when myFileDialog is unknown (in your original code).
In order to isolate the "destroy" bug, I suggest you separate the process from the menu installer (see http://bit.ly/cIsZuG for more detail about menu management).
Here is a possible structure:
#targetengine "DanielColeTest"
// YOUR PROCESS
// Use clean local vars within the func
var testFunc = function()
var dlg = app.dialogs.add({
name:"Enter Text:",
canCancel:true
var textField = dlg.dialogColumns.add().textEditboxes.add({
editContents: "Test Text",
minWidth:250
var r = (dlg.show())?
textField.editContents:
"No Text Entered - Marc";
dlg.destroy();
return r;
var testInvokeHandler = function(/*onInvoke*/)
alert( testFunc() );
// YOUR MENU INSTALLER
// Encapsulate the routine to avoid duplication issues
// - a SMA is session-persistent
// - a menu is application-persistent
var testInstaller = testInstaller||(function()
var smaTitle = "Test SMA",
mnuTitle = "Test",
subs = app.menus.item("$ID/Main").submenus,
sma, mnu;
// 1. Create the script menu action
sma = app.scriptMenuActions.add(smaTitle);
// 2. Attach the onInvoke event handler
sma.eventListeners.add("onInvoke",testInvokeHandler);
// 3. Create and/or target the menu
mnu = subs.item(mnuTitle);
if( !mnu.isValid ) mnu = subs.add(mnuTitle);
// 4. Create the menu item
mnu.menuItems.add(sma);
return true;
Hope it could help.
Regards,
Marc -
Slideshow project shared from iPhoto causes iDVD to crash
I've searched the forum and found a few threads that sounded like they pertained to this issue, but I didn't see much discussion beyond the question or any answers that had confirmations that they solved the problem.
I've created a slideshow project in iPhoto '08 (version 7.1.5), and I used the "Send to iDVD" option from the "Share" menu to send it to iDVD '08 (version 7.0.4). The export appears to work, a menu button appears in iDVD, and I'm able to work in iDVD to make changes to the theme, menu text, etc. However, if I try to actually view the slideshow movie in iDVD (either by double clicking on the menu button in the iDVD interface, or by using the "Preview DVD playback" button and then choosing the movie from the DVD menu), iDVD crashes. This is happening consistently. I've gone to my Movies folder and found the exported movie file that iPhoto created. This plays back in QuickTime Player just fine. If I add the movie to my iDVD project manually (as opposed to using the "Send to iDVD" option in iPhoto), it still causes iDVD to crash if I try to preview it.
Out of curiosity I brought a non-iPhoto generated QuickTime movie into iDVD, and it played back with no problem. I checked the compression format. The movie that worked was an Apple Motion JPG A movie file. I tried another non-iPhoto generated QuickTime movie file. This time iDVD crashed again. I noticed that this second non-iPhoto generated movie file said it was using the "Apple MPEG4 Decompressor" which is the same format as the movie file that iPhoto did create. I then tried an Uncompressed 8-bit 4:2:2 QuickTime movie file and that worked just fine. Is that the problem? Apple MPEG-4 Decompressor movie files cause iDVD to crash? Could that really be possible when this is the format that iPhoto uses when exporting? Is there a solution? I don't see a way to select a different compression format when exporting/sharing a slideshow from iPhoto.
I discovered this problem while teaching a class to 12 students who don't know much about doing creative projects on a Mac. There are going to be 12 folks who don't think very much of Apple's computers and/or its software if I don't get this problem solved quickly (last day of class is tomorrow). Everything has been going along swimmingly up until this final step of getting the slideshow into iDVD and then burning it to take home. I'm stunned that this isn't working since I've never run into this problem before, but it's happening consistently with every workstation I've tried here in this lab. All computers are running iLife '08. We're all trying to do the same thing. Slideshow project created in iPhoto, trying to send it to iDVD for burning. I been doing stuff with iPhoto and iDVD for years without problems, so I didn't think I needed to run through an entire process here in this lab before teaching the class. I just expected everything to work like it always does. D'oh!
Help!UPDATE:
In case you're interested.... Just because iDVD crashes when I try to preview my slideshow movie from iPhoto doesn't mean I can't successfully burn my DVD project to disc. I was skeptical, but it works. The burn process went off without a hitch, and the DVD plays back using Mac OS X's built-in DVD Player.
Another workaround is to use the "OneStep DVD from Movie..." option in the iDVD file menu and avoid working inside of iDVD.
Someone suggested that perhaps my trouble was connected to using a legacy theme as opposed to one of the newest 7.0 themes. Any truth to that?
Just because I can burn a DVD successfully doesn't mean I wouldn't still like to fix the crash problem if possible. I'm grateful that I now know that I can work around the crashing problem, but I do think it's something that should be fixed and not just avoided.
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