Chain Of Command

I need to create a chain of command chart with pictures and classifications. How can I do this with iwork '08?

Unless you have a really good reason to go to all that effort, you are probably going to add more overhead that it is worth. It will depend on the application. Usually it is just easier to have a user action (Action subclass) go directly to a command that is run on a separate thread, no need usually to have all the request handlers. That is really what the listeners are anyway. All the in between activity really wouldn't make sense for a "Print" request by the user for example. You would just create a print Action, use that action to create various buttons, menu items, etc. Your action class would then contain all the necessary logic to perform the action, do something via swing worker, etc.
In general, don't over architect your application. Keep it simple unless there is a really compelling user requirement to do otherwise.
I hate getting into someone's code and find it burdened with all sorts of unneeded abstraction / modularity. Take the patterns to heart, but only use the bits that make the most sense for your problem.

Similar Messages

  • Process chain 'OS COMMAND'

    Hi
    I would like to use the OS_COMMAND in process chain to rename file to another filename after data loaded from file into the targeted cube. Eg: I would like to delete brand.txt from folder named /interface/.
    I would like to create the command name via tcode SM49. However, I did not know the command to enter in fields 'Operating system command' and 'Parameters for operating system command'. Can anyone please guide me?
    Thanks and regards
    Kang Ring

    Hi,
    You can find System OS command process type in Other Processes section of RSPC.here you can add the same in your process chains and fulfill your requirement.
    hope this is clear for you.
    Regards
    Ramsunder

  • Info Spoke - Process Chain - OS Command usage help

    I am new to BW. My requirement is to extract the master data off of BW data targets on a weekly basis and ftp the files onto a different server.
    To meet this requirement, I am planning to create InfoSpoke(s), put it in a Process chain and using the OS Command ftp the files to different server.
    Is this the right way to do it or are there any better ways? If it is, I need help on where to give the target server name, user_id and PSW in the OS Command variant of Process Chain.
    Also, is it possible to schedule a Infospoke directly from the scheduler (Auotsys...) and still execute weekly/monthly?
    Thanks for your help in advance
    RK

    That's correct.  You'll define the command under the general services tab in the process chain transaction (It's labeled OS Command and is a silver circle thing with a blue dot in it).
    When you drag it into the process chain it will ask for a varient.  In the System Command field for this varient is where you'll define the actual command. (little pencil button next to it).  At this point you can call a script that does the copy or call an actual command that does the copy. 
    Might be easier to control with a script that does the work but if you want to call rcp/scp, the os command will be rcp and parameters will be the filename, etc.  If it's a script then you'll just enter the name of the script in the os command field.
    Hope this helps.
    -bill

  • Process Chain/OS command issue

    Hello,
    I am trying to execute a command similar to the following in an OS command in a process chain:
    cp /path/filename*.txt /path/filenamexxx.txt
    I know it's not a permissions problem.
    This is the error message from the Process Chain Maintenance Log View:
    cp: cannot access /path/filename*.txt: No such file or directory
    External program terminated with exit code 1
    I'm thinking it is a problem with the *(wildcard). If I take out the *(wildcard) it works flawlessly. It seems like SAP is not correctly interpreting the * character.
    The purpose of my doing this is to remove the date text from the end of the file and store it in a different directory without the date text. e.g.
    filename08032006.txt copy to different directory as filename.txt
    Any help will be greatly appreciated.
    Thanks,
    Gary Martins

    hi,
    i do not know what process cain maintenace view is but I wonder how this command should work on the commandline correctly:
    say you have
    filename_1.txt
    filename_2.txt
    and copy them according to your example to
    filename_x.txt
    This would be n files copied to one destination file. At best you had the destination overwritten n times and be left with the last source file in the destination file.
    Would that make sense? Probably therefore this construct is not supported.
    just my 2 cents,
    anton

  • Process Chain/OS Command cp problem

    Hello,
    I am trying to execute a command similar to the following in an OS command in a process chain:
    cp /path/filename*.txt /path/filenamexxx.txt
    I know it's not a permissions problem.
    This is the error message from the Process Chain Maintenance Log View:
    cp: cannot access /path/filename*.txt: No such file or directory
    External program terminated with exit code 1
    Any help will be greatly appreciated.
    Thanks,
    Gary Martins

    Hi Gary,
       Is this file(cp /path/filename*.txt /path/filenamexxx.txt) avaialble at perticular path...??
       File is in application server or workstation(PC). If file is available in one application server and your Pchain running againest another application server, you may get this error. Plz check.
    Hope it Helps
    Srini

  • Dynamic OS Command file path

    In the OS Command process type of a process chain, is there a way to change the file path depending on the system? In Prod the path should be different from the path in Dev. Right now, I have to manually edit it in each system. Can this be automated? Thanks.

    Uday,
    The paths depend on the file systems mounted.
    the filesystems mounted will be on a single logical partition / tablespace in most cases and should not chang on system refresh.
    A system refresh would be from PRD to DEV which would mean that the chains in DEV would have to be changed.
    This will have to happen if you are using SM69/Process chain OS command.
    You could however try something like this :
    Option 1  :
    Have both the paths in your script / batch file. then try reading the file .. whichever is readable wuld mean that the file is avail;able and can be loaded and then use the one for which the file exists.
    Option 2:
    Detect the system using a program in SE38 and then execute the script internally in the program using the SXPG_COMMAND_EXECUTE...
    Arun

  • How to Clear Fields of a Screen, included in Chain..EndChain

    Dear All,
    I have developed a screen program with a few text fields. I have also used Chain..EndChain on these. I am unable to clear the fields included in this Chain..EndChain on the screen, while others are getting cleared.
    Please suggest a solution.
    Regards,
    Alok.

    Hullo,
    you probably have the module with clear statement before the CHAIN - ENDCHAIN command.
    The problem is that the FIELD command which you are probably using within the chain is waiting with the data transport of those fields until the FIELD statement has been processed.
    An example (with a Screen using KNA1 fields).
    PROCESS AFTER INPUT.
    * Directly after the PAI has been triggered all data from the screen elements
    * will be transported to the KNA1 variable in your program.
    * Except for those sceen element that are part of a FIELD statement.
    MODULE clear_kna1.
    * This module will clear the kna1 variable in your program.
    CHAIN.
      FIELD kna1-kunnr.
    * At this field statement the contents of the screen element kna1-kunnr
    * will now be transported to the kna1 variable ni your program.
      Module xxx.
    ENDCHAIN.
    In this example the kna1 variable will be cleared by the 'clear_kna1' module. However, since the FIELD statement is processed after this module, the kunnr field will be transported into the (now empty) kna1 variable.
    The solution to this is to put the ' clear_kna1' module after the FIELD statement (most likely after the chain). That way all the fields of the kna1 variable will be cleared.
    Hope this helps.

  • Chain of Responsibility Design Pattern

    Is there any java api which helps in implementing Chain of Responsibility Design pattern by parsing a XML file?. Can I use XML file to do this in Apache Commons Chain API?

    A quick look at the javadocs for that project suggest that, yes, indeed they do provide a way to specify a chain of command using XML.
    In fact I'm kind of confused why you even asked this question, since you already seem to know the answer.
    I've never heard of such a thing in the standard API, if that's what you're asking, probably because it's a simple pattern to implement, and most of the pain of any implementation is likely to be due to details specific to the problem domain, not the pattern.
    If you're really eager to use XML, you might want to check out Spring. You could configure a bunch of beans in a chain, if you like.

  • Transient Sybase SET CHAINED Tx exception.

    Hi,
    I've been experiencing a bit of strange behavior with WebLogic 6.1 SP3
    and Sybase 11.9.2.4. We are using the Sybase driver that comes with WL
    6.1. We are seeing occasional SQLExceptions concerning transactional
    modes for stored procedures running in our non-Tx datasource and regular
    SQL run in our Tx-datasource. I got the following for the stored
    procedure call:
    =========================
    com.sybase.jdbc.SybSQLException: Stored procedure 'weeklyflow..getWeeklyComplexContacts' may be run only in unchained transaction mode. The 'SET CHAINED OFF' command will cause the current session to use unchained transaction mode.
    at com.sybase.tds.Tds.processEed(Tds.java)
    at com.sybase.tds.Tds.nextResult(Tds.java)
    at com.sybase.jdbc.ResultGetter.nextResult(ResultGetter.java)
    at com.sybase.jdbc.SybStatement.nextResult(SybStatement.java)
    at com.sybase.jdbc.SybStatement.queryLoop(SybStatement.java)
    at com.sybase.jdbc.SybCallableStatement.executeQuery(SybCallableStatement.java)
    at weblogic.jdbc.pool.PreparedStatement.executeQuery(PreparedStatement.java:51)
    at weblogic.jdbc.rmi.internal.PreparedStatementImpl.executeQuery(PreparedStatementImpl.java:56)
    at weblogic.jdbc.rmi.SerialPreparedStatement.executeQuery(SerialPreparedStatement.java:42)
    at org.ici.weeklyflow.dao.SyBaseWeeklyDataDAOImpl.getWeeklyComplexContacts(SyBaseWeeklyDataDAOImpl.java:3233)
    at org.ici.weeklyflow.ejb.WeeklyFlowSBean.getComplexContacts(WeeklyFlowSBean.java:137)
    at org.ici.weeklyflow.ejb.WeeklyFlowSBean_1tv6ke_EOImpl.getComplexContacts(WeeklyFlowSBean_1tv6ke_EOImpl.java:785)
    at org.ici.weeklyflow.ejb.WeeklyFlowSBean_1tv6ke_EOImpl_WLSkel.invoke(Unknown Source)
    at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:305)
    at weblogic.rmi.cluster.ReplicaAwareServerRef.invoke(ReplicaAwareServerRef.java:93)
    at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:274)
    at weblogic.rmi.internal.BasicExecuteRequest.execute(BasicExecuteRequest.java:22)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:139)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:120)
    =======================
    All of our stored procedures used for retrieving data have been created
    with the 'anymode' transaction mode. They will run correctly for a while
    and then occasionally the error will occur.
    The regular SQL in the Tx-datasource resulted in the following:
    =======================
    com.sybase.jdbc.SybSQLException: SET CHAINED command not allowed within multi-statement transaction.
    at com.sybase.tds.Tds.processEed(Tds.java)
    at com.sybase.tds.Tds.nextResult(Tds.java)
    at com.sybase.jdbc.ResultGetter.nextResult(ResultGetter.java)
    at com.sybase.jdbc.SybStatement.nextResult(SybStatement.java)
    at com.sybase.jdbc.SybStatement.updateLoop(SybStatement.java)
    at com.sybase.jdbc.SybStatement.executeUpdate(SybStatement.java)
    at com.sybase.jdbc.SybPreparedStatement.executeUpdate(SybPreparedStatement.java)
    at com.sybase.tds.Tds.setOption(Tds.java)
    at com.sybase.jdbc.SybConnection.setAutoCommit(SybConnection.java)
    at weblogic.jdbc.jts.Connection.getOrCreateConnection(Connection.java:594)
    at weblogic.jdbc.jts.Connection.prepareStatement(Connection.java:115)
    at weblogic.jdbc.rmi.internal.ConnectionImpl.prepareStatement(ConnectionImpl.java:135)
    at weblogic.jdbc.rmi.SerialConnection.prepareStatement(SerialConnection.java:78)
    at org.ici.weeklyflow.dao.SyBaseWeeklyApplicationDAOImpl.removePrivilegedUser(SyBaseWeeklyApplicationDAOImpl.java:312)
    at org.ici.weeklyflow.ejb.WeeklyFlowSBean.removePrivilegedUser(WeeklyFlowSBean.java:322)
    at org.ici.weeklyflow.ejb.WeeklyFlowSBean_1tv6ke_EOImpl.removePrivilegedUser(WeeklyFlowSBean_1tv6ke_EOImpl.java:1049)
    at org.ici.weeklyflow.ejb.WeeklyFlowSBean_1tv6ke_EOImpl_WLSkel.invoke(Unknown Source)
    at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:305)
    at weblogic.rmi.cluster.ReplicaAwareServerRef.invoke(ReplicaAwareServerRef.java:93)
    at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:274)
    at weblogic.rmi.internal.BasicExecuteRequest.execute(BasicExecuteRequest.java:22)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:139)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:120)
    =====================================
    I saw other postings concerning this message but those seemed to be in
    regards to errors that occurred all the time, does anyone have any ideas?
    Thanks,
    -Ben DeVore
    Tallan, Inc.

    You need a patch for SP3. Send an email to Joe Weinstein.
    Benjamin DeVore <[email protected]> wrote in message
    news:[email protected]...
    Hi,
    I've been experiencing a bit of strange behavior with WebLogic 6.1 SP3
    and Sybase 11.9.2.4. We are using the Sybase driver that comes with WL
    6.1. We are seeing occasional SQLExceptions concerning transactional
    modes for stored procedures running in our non-Tx datasource and regular
    SQL run in our Tx-datasource. I got the following for the stored
    procedure call:
    =========================
    com.sybase.jdbc.SybSQLException: Stored procedure'weeklyflow..getWeeklyComplexContacts' may be run only in unchained
    transaction mode. The 'SET CHAINED OFF' command will cause the current
    session to use unchained transaction mode.
    at com.sybase.tds.Tds.processEed(Tds.java)
    at com.sybase.tds.Tds.nextResult(Tds.java)
    at com.sybase.jdbc.ResultGetter.nextResult(ResultGetter.java)
    at com.sybase.jdbc.SybStatement.nextResult(SybStatement.java)
    at com.sybase.jdbc.SybStatement.queryLoop(SybStatement.java)
    atcom.sybase.jdbc.SybCallableStatement.executeQuery(SybCallableStatement.java)
    atweblogic.jdbc.pool.PreparedStatement.executeQuery(PreparedStatement.java:51)
    atweblogic.jdbc.rmi.internal.PreparedStatementImpl.executeQuery(PreparedStatem
    entImpl.java:56)
    atweblogic.jdbc.rmi.SerialPreparedStatement.executeQuery(SerialPreparedStateme
    nt.java:42)
    atorg.ici.weeklyflow.dao.SyBaseWeeklyDataDAOImpl.getWeeklyComplexContacts(SyBa
    seWeeklyDataDAOImpl.java:3233)
    atorg.ici.weeklyflow.ejb.WeeklyFlowSBean.getComplexContacts(WeeklyFlowSBean.ja
    va:137)
    atorg.ici.weeklyflow.ejb.WeeklyFlowSBean_1tv6ke_EOImpl.getComplexContacts(Week
    lyFlowSBean_1tv6ke_EOImpl.java:785)
    atorg.ici.weeklyflow.ejb.WeeklyFlowSBean_1tv6ke_EOImpl_WLSkel.invoke(Unknown
    Source)
    at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:305)
    atweblogic.rmi.cluster.ReplicaAwareServerRef.invoke(ReplicaAwareServerRef.java
    :93)
    atweblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:274)
    atweblogic.rmi.internal.BasicExecuteRequest.execute(BasicExecuteRequest.java:2
    2)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:139)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:120)
    =======================
    All of our stored procedures used for retrieving data have been created
    with the 'anymode' transaction mode. They will run correctly for a while
    and then occasionally the error will occur.
    The regular SQL in the Tx-datasource resulted in the following:
    =======================
    com.sybase.jdbc.SybSQLException: SET CHAINED command not allowed withinmulti-statement transaction.
    at com.sybase.tds.Tds.processEed(Tds.java)
    at com.sybase.tds.Tds.nextResult(Tds.java)
    at com.sybase.jdbc.ResultGetter.nextResult(ResultGetter.java)
    at com.sybase.jdbc.SybStatement.nextResult(SybStatement.java)
    at com.sybase.jdbc.SybStatement.updateLoop(SybStatement.java)
    at com.sybase.jdbc.SybStatement.executeUpdate(SybStatement.java)
    atcom.sybase.jdbc.SybPreparedStatement.executeUpdate(SybPreparedStatement.java
    at com.sybase.tds.Tds.setOption(Tds.java)
    at com.sybase.jdbc.SybConnection.setAutoCommit(SybConnection.java)
    at weblogic.jdbc.jts.Connection.getOrCreateConnection(Connection.java:594)
    at weblogic.jdbc.jts.Connection.prepareStatement(Connection.java:115)
    atweblogic.jdbc.rmi.internal.ConnectionImpl.prepareStatement(ConnectionImpl.ja
    va:135)
    atweblogic.jdbc.rmi.SerialConnection.prepareStatement(SerialConnection.java:78
    atorg.ici.weeklyflow.dao.SyBaseWeeklyApplicationDAOImpl.removePrivilegedUser(S
    yBaseWeeklyApplicationDAOImpl.java:312)
    atorg.ici.weeklyflow.ejb.WeeklyFlowSBean.removePrivilegedUser(WeeklyFlowSBean.
    java:322)
    atorg.ici.weeklyflow.ejb.WeeklyFlowSBean_1tv6ke_EOImpl.removePrivilegedUser(We
    eklyFlowSBean_1tv6ke_EOImpl.java:1049)
    atorg.ici.weeklyflow.ejb.WeeklyFlowSBean_1tv6ke_EOImpl_WLSkel.invoke(Unknown
    Source)
    at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:305)
    atweblogic.rmi.cluster.ReplicaAwareServerRef.invoke(ReplicaAwareServerRef.java
    :93)
    atweblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:274)
    atweblogic.rmi.internal.BasicExecuteRequest.execute(BasicExecuteRequest.java:2
    2)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:139)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:120)
    =====================================
    I saw other postings concerning this message but those seemed to be in
    regards to errors that occurred all the time, does anyone have any ideas?
    Thanks,
    -Ben DeVore
    Tallan, Inc.

  • E72 - Honeymoon to Divorce.

    Like many of you here, I've had quite a few mobile phones through the years and it's always a source of great excitement when a brand new phone lands on your desk. The new OS to explore, the Apps, the form factor. The downside of playing around with so many phones through the years is that there is no perfect device, no form factor that's perfect in every situation and no OS that can retain your interest beyond a few months before it's time to convince yourself that you need to try a new 'thing' which will solve everything for you (and make you more productive).
     As long as you know this up front and understand your interest is going to stray, you can get a fairly balanced view of what makes a great, as opposed to a good phone. Here are my thoughts on the E72.
    As a background to my adventure, I recently had an iPhone and although it's far from perfect I was fed up with the lack of a physical keyboard. It's not that I failed to bang an email out but I found it tedious when I made a typo and then had to spend 10 seconds trying to edit the message by tap'n'hold to move cursor, delete (x10), tap'n'hold to continue typing etc. It just got 'old' so I started to look for a device with a keyboard - remembering with fondness the keyboard on the old E61,  Treo680 and even the Blackberry 8700 (love those clicky keys!).
    Last October I bought an E63 because it was 'cheap' and to see if I could get back into using S60 + keyboard after such a long period in iPhone land.  To my surprise, the E63 whilst creaky and a little too 'red' for me, was good, it, I even took it to Hong Kong on a trip and left the laptop behind as an experiment (it worked.. but only just) although it obviously had some shortcomings. Toy like Email client, browser standards, ram, camera etc.overall it was a positive experience that made me want to explore further.
    I had bought a Nexus One in January the day it was released and although it's a super phone, it still had no keyboard and the Droid keyboard is awful so having had a half decent experience of the E63, I decided the E72 was the next best thing and decided to snap one up.
    The Honeymoon / First impressions.
    First impressions of the E72 is that it's a 'handsome' phone - not a good looking phone or a kiddy toy but a good, solid, classy looking phone for business. The keyboard was as good as the E63, the form factor was obviously near identical other than the materials being of higher grade and obviously it's slimmer and easier in the pocket.  First impressions were very good.
    The screen was a step back from most new phones, especially the Nexus One's gorgeous High-res effort but it's certainly clear and as it needs to be judged as a utility, not a spec-sheet competition so it fitted the job of a phone with a keyboard.  The screen was clear and bright and easy to use.
    Software seemed to be not much of a step up from the E63, I was expecting a higher grade of Application to be included and to my surprise (not disappointment) there was little on the surface to distinguish the E72 from the E63. I disliked the new transition effects as they felt like Nokia had iPhone envy rather than functional enhancements.
    Camera quality was very good for a phone although I don't like the viewer application with its spinning wheel of pictures - iPhone envy again? what's wrong with a 5x5 thumb view that would work well with the D-Pad? Once again, it works but it's not designed to optimise the experience of the form-factor.
    The touch-pad, I quite liked it, although I rely on the D-Pad more as it's just too small a surface to be useful.
    The Email client. At first it felt like a step back from the E63, the E72 client seemed 'bare' for some reason and I also wanted to make the font smaller so I could see more email headers on the screen at once (cant do it), I put all of this down to the email client being prosumer rather than consumer
    Overall, first impressions were good with the caveat of some changes to what I was used to, no bad thing.
    Married life / day to day:
    Day to day, as a Phone, the E72 is fantastic. Calling people by typing their name is so much easier than 'flicking' through lists, call quality is absolutely top notch, signal strength and 3G connectivity is years ahead of my old iPhone/Nexus/Blackberry/Treo and really shows that Nokia know how to make connectivity work from a technical perspective, something that almost every other company from HTC to Apple trail considerably behind on.
    Short-cuts to communication 'tasks' are as good as it gets. Series60 is a superb, intuitive and  well polished hierarchy of menus to get your calls and messages answered, read and replied to in record time. I can't praise the work that's been done over the years any higher.
    Setting up email was easy enough as standard manual entries although after a week or so I decided to setup mail through OviMail - this was painful.
    I'm pretty experienced in these things and technically very able (I'm into heavy  tech for a few decades) but this was a challenge for me. Passwords, logins, usernames etc.. it all becomes one mixed up frustrating jumble that I think would  have any mere mortal turned off or turn to their I.T. department in haste. It took me a couple of days to get it set up properly and even then it felt like it was hanging by its fingernails. Blackberry by contrast feels military strength compared to OviMail and BB's are far from a walk in the park when it comes to ease of setup.  Once I did get OviMail setup, it did work but I always had the feeling that it might break at any minute if I touched the wrong option. To its credit, it never actually did break, but it just left a bad taste that I never quite got rid of.
    Nokia are obviously moving heavily into services such as cloud infrastructure with Ovi services, Music etc. This push into services is being implemented the same way as Microsoft did a while back where none of the teams talk to one another other, it's all through a technical specification sheet. The E72 software works as silo-applications with each requiring the same login information being entered independently rather than simply log into Ovi services once, per device, and everything else flows. This constant entering of information per application is what makes S60 feel dated, it's unforgivable for a product manager of an integrated device like the E72 to let this pass. It either shows weak leadership within the product team or it shows a lack of cohesion between the teams within Nokia - again, a failure in leadership although higher up the chain of command. Yes, it's a big company but to let this happen shows the company has too many toothpaste managers and not enough tech savy people that love their work.
    A second level of confusion is the PC software that's bundled and are encouraged to install. Nokia's PC suite is solid, but why am I encouraged to install Ovi software and map loaders which seem to replicate the same job? It's not a problem with the device itself, but it significantly dilutes the user experience to bemused confusion. Obviously this is not the E72 but companies can no longer separate user-experience from device experience, especially when they're intertwined to the degree that they are these days.
    Setting up through a Mac was a lot simpler as you dont get all the Nokia apps, you just use iSync after manually searching for a plugin online. You loose some features but you do that with Macs anyway (yes.. I use one every day so stay away mac fanboys).
    The Calendar and contacts apps are adequate but feel dated and slow and could do with some new views and features.
    No Internet Radio feature as was in the E63.. I needed to scour the web to add this manually for some odd reason.
    OviStore is an average implementation with some average applications. As the E72 is a prosumer phone, not having games and apps, whilst good to pass time on a 747 are far from needed and using the stock built in applications was fair enough.
    Music player is 'functional' and did its duty without a hitch.
    One thing that worked particularly well was Skype. I do a lot of international calls and I think the Nokia implementation is the best around, hopefully they can make more of this feature as times goes by.
    Ovi/Nokia Maps. Where do I start with this? It's absolutely wonderful. I went a few trips to California, installed the map data on the device for California and Nevada and it worked perfectly. I bought a little car stand for $10 in Fry's electronics which worked for the trip and this just blew me away. Even with it's small screen, this has made me give away my Tom-Tom which I took with me on trips and never turned on once. Full marks.
    Battery life is incredible, for a device in this day and age to last 4 days on a single charge is simply stunning. I'll put up with the lack of a decent movie player any day if it means I get 4 days out of a single charge. Once again, Nokia should shout about how awesome this is to anyone that will listen. iPhone users get trained into worrying about battery life and turning things off where possible, not having to worry about battery life is an absolute blessing. Well done Nokia.
    To give an example, I drove from San Francisco to San Diego which takes 9 hours. I had the GPS running giving me directions, I had the Phone wired into AUX in the Car playing some Audio books for the entire duration and the battery life still had a good 2 days before needing a charge. The E72 battery life will forever go down in Legend as an 'I remember when' story.
    Not that this piece is about comparisons with other Phones, but coming from the UK it means heavy roaming charges if I use data. I took a similar business trip with a Nexus One and it was pretty much useless as their GPS mapping software is US only in features and, it can't work with offline maps and would have cost me a pretty penny to use on a roaming contract with all the Data it would download. The Nexus one is arrogantly setup to be of use to US consumers, overseas users get a half-glass feature set (no turn by turn / street-view etc..).
    The Divorce:
    There is a time in the daily life of using a Phone where the 'unique characteristics' of the Phone start to become tedious. This happens with all phones and gadgets, if it didn't we'd all still be using Videostar VHS recorders (does that give my age away?).
    After travelling up and down California, replying to a hundred or so emails over the course of a week, I noticed that I had just sent a handful of emails without being connected to Wifi. After examining a little further I worked out to my horror that the email client does not connect over Wifi - ever. It fails to work with Profiles, connection orders or anything remotely standard on almost any other Nokia/other device. Profiles for the uneducated should remain an unknown, it's a black art from a previous era that has no place in a modern day smartphone. Devices should simply connect over Wifi if connected, otherwise prompt the user if it's roaming - simple as that, no 'profile' needed. This is how all smartphones work, even the senile Blackberry OS does this out the box.
    I foolishly presumed that as the old mule E63 has worked over Wifi, the E72 being an 'evolved' device would also have this feature as standard. Nokia took it out.. what the $£%$£?
    I can only imagine at this point in time, Nokia deliberately engineered this deficiency to keep carriers happy. The E63 being 'consumer' can be used over wifi with a standard phone tariff, the E72 being a 'prosumer' device needs the user to buy a more expensive Smartphone tariff. I can't for the life of me work out why Nokia would remove a standard feature that was in all of their older phones.
    This little oversight of the Email client not connecting or alerting me that it was using a non-wifi connection actually cost me over 100 euros in data charges. This is simply not acceptable, no excuses, no patch-it at some point please. It's simply stupid. Yes, I've used Profimail etc.. but should I need to on a messaging device? I bought the phone for this feature, paying to replace it is simply counter-intuitive when so many other options exist without wrestling with work-arounds.
    Other than creating a hole in my wallet, I also through sheer paranoia removed all my Email accounts from Ovi and set them up as 'pull' accounts where I manually check my email. I need to do this simply as I travel so much and the roaming feature sometimes works - it's back to the holding on by your fingernails thing with this device, it should work but you're not quite sure.
    Running the much loved Maps application brings up a notice asking to connect to download data - even after saying NO, I still fail to have faith in the profiles working which removes the confidence you have in the device, It removed the feeling that you're in control and that really gets to you after a while. If Email has been engineered to ignore profiles, what else if going on under the surface, I should not have to read forums to gain confidence and if I was a typical consumer I wouldn't know where to start to find this out.
    Other problems starting to appear are that the E72 is starting to crash a few times every week, the dreaded space-bar problem has appeared, I can't upgrade the firmware for some reason even though I'm a few revisions behind (I bought it unlocked from Nokia), the back cover feels like it's starting to work loose and has fallen off a few times and the transition effects needed to be turned off (only half of them disappear). All of these things are in the forums here to some degree. Sometimes they annoy, sometimes not, but overall when you're having a tough day they all get to you.
    Summary:
    There's a scene in the Film "Flash Gordon" where a poor chap puts his hand in a tree trunk as a drunken game to see if the creature that lurks will bite him, he puts his hand in, smiles then slowly starts to pull his hand out before getting bitten just before he pulls his hand to safety - for some odd reason the E72 reminds me of that this. You approach with trepidation, become comfortable with the device then you get bitten just when you think all is well and you're about to make off with the cash.
    The E72 is the end of an era. You can tell by Nokia's responses to the problems on the E72 that their corporate focus is no longer on developing S60 but maintaining it with minimal effort.
    Their focus is now on Maemo and 300 other pressing priorities, their software engineers are stretched way too thin working on OviCloud services, Maemo and a multitude of new devices and holes/low quality are starting to become standard. This is starting to reflect on devices like the E72 which should be a flagship device but instead is not much more evolved than an 'old' E63 at half the price - which incidentally has an email client from the same codebase that can download over wifi. In many ways, plastic aside, I thought the E63 was better, more stable (for me) especially for the price.
    Nokia will obviously keep churning out yearly revisions to the S60 line (C6, E5 etc). But you know for a fact that they're pretty much the same devices with a cavalier attitude to improvements and the least engineering time to fix bugs/features as they can get away with. Arrogant yes, damage to the Nokia Brand by doing this? Absolutely. It will take me 5 years before I return to a new Nokia device after seeing the speed of progress and responses despite some great promise. Look how quickly Google turned around a Nexus One update with multi-touch after an outcry - it can be counted in days after launch, not 'devices' as seems to be the case here.
    The E72 device feels great, I love the form factor, the Keyboard is not the absolute best as that remains with Blackberry but it's certainly one of the very best. The phone functions are second to none.
    Ovi-Maps is just brilliant and the Battery life is as covered above is the stuff of legend.
    In many ways the E72 is the device I'm least able to move on from as there is so much to like and so much potential, but the amateur email implementation and creeping software problems makes this device seriously handicapped for anyone that travels or cares about the significant roaming fees that this device is designed to incur which is a genuine shame.
    Hopefully these things will get fixed in firmware upgrades, I'm sure some of them will but why should I wait? this is not the 1990's - this is mature technology and a (very) mature Operating system which should be solid as a rock.
    I like many on this forum would like to see Nokia do well but they've simply not stepped upto the plate by fixing basic feature holes nor have they communicated to the community that they're listening and will fix any of the problems. Instead they've announced new devices to replace the handsets that still have serious flaws. This is not the actions of a company that listens but a company that simply churns like a machine on a pre-set course with nobody at the wheel.
    Despite much to like about the E72, I for the single reason that Nokia seem to have no ears to hear and no fingers to type, am out until further notice.

    Gentlemen,
    Thank you for your kind words and replies to my experiences with the E72. Since writing the original post my Firmware has been updated not once, but twice no less.
    As I bought the device 'vanilla' style from Nokia online, I have no idea why I was unable to use PCSuite to upgrade my firmware despite my E72 being clearly a few revisions behind, I also tried upgrading from the device itself and it gave me a firm but fair 'No'; one day after hammering the server for a few minutes with constant requests, Nokia's servers finally rolled over and let me download an upgraded firmware directly onto the device. I can only presume it was a load-balance issue with their servers although open to being educated otherwise, I have no idea why PCsuite/Ovi Suite failed to upgrade the E72 despite downloading the new firmware every time I checked for an upgrade. Not to worry, these things happen.
    The new firmware (031.023) has some new features with a few new icons added and many bugs fixed. If I were to relate it to my original 'Honeymoon to Divorce' post, it's a bit like the Wife has put on some heels and lipstick and has lost a bit of weight in an attempt to win my affections (sorry female readers, I know it's unforgivably sexist).
    In that spirit, and considering the Nexus One that I moved back to using is a poor quality phone (remember that function?) I thought I'd give the E72 another spin to see if it fixed my original problems. I reset the device, cleared the SD card and set the device up from what should be a clean and sparkly install.
    You'll all be glad to hear I wont go into another vast post as most of my thoughts still stand, however:
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    A new bug has appeared that seems to lock into a constantly 'downloading' logo loop - where it never completes the email download. I need to click 'cancel' manually then the email appears as if by magic. There are other niggles that have seemingly crept in such as when using the E72 without a SIM card, the email client will work for a few hours then simply stop connecting manually or automatically, needing a reset to come to life again. **Geek alert on** As an old games programmer, this looks to me like a memory leak problem that could be easily found (or a thread that's gone haywire) - especially considering good debug tools have been around since it's Psion Series 5 roots. **Geek alert off**.
    I'm sure your mileage - or bugs - will be different from my own depending on your own unique circumstances but it's another of those two steps forward, one step back things which Nokia seem to do with the E-series.
    What's frustrating is the phone part of the E72 is world-class which when coupled with a bottom of class email client it defeats the reason to have a QWERTY in the first place. I'd trade the Phone stability for a best of breed email client on this device in a heartbeat. I've not tested the Gmail client as RistotheGreat did (above) so this may solve the email conundrum for some.
    Memory:
    As Beowulfpt above originally questioned, Ram is becoming as scarce as the Yeti. Before the firmware update I had plenty of spare RAM, after the firmware update I get low-RAM notifications every few days and I'm running the exact same email accounts without running ANY 3rd party software whatsoever.
    Stability:
    Overall crashes of the device are now far and few. It seems to be a step forward. Well done Nokia.
    Other:
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    Internet Radio has now been added back to the Radio client - no need to go hunting for external versions of this anymore. This, as before, works pretty well.
    To close, it's interesting to read others frustrations (above) with this device, there are many good things about E72 and I can live with compromises in a device if it does other things well. In the case of the E72 it's a great phone but it's an incredibly poorly implemented email client, too poor if you ask me. If Nokia added a half stable email client with HTML (as they had many years back in other similar devices) then I'd put up with the tedious old-school 'profiles' and an old-school approach to connectivity and other such compromises. As it stands I can't in all honesty make this my main device when it's fails to offer a usable email client that I can use without frustration on a daily basis despite the new lipstick.
    As Nokia are so close to making this device 'ok', should I go back to the Nexus and put up with the lack of a keyboard and poor phone functionality, but excellent mail client - waiting for one more Firmware revision from Nokia? How long did you good E71 owners need to wait until Nokia fixed the problems for you? I really want to like this device despite my sheer frustration at it's implementation.
    Note: Despite the E72 still sitting on my desk and not on Ebay, my original post conclusions about Nokia's tardiness in selling half-finished devices still stands. I'd find it incredibly difficult to justify buying a new Nokia device for a number of years. This is a real shame when they have so many voiceless employees within their organisation that if given half a management-vote could turn this cheap strategy around.

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    (receipts attached for your reference)
    >>Attachments removed as they contained personal information<<
    Message was edited by: Verizon Moderator

        Thanks for reaching out to us via the community forum, zeroimpedance. We did have to remove the receipts that you attached since they contained your personal information.
    I will reach out to you via Direct Message in order to get more details from you.
    I'm pretty sure the 1st bill had the charges that include this month as well as a month in advance as well as the activation fee.
    I would recommend going back to the store in order to ensure the service is canceled if that is what you desire. I also recommend you getting a receipt that indicates the service was canceled. Of course, we don't want you to leave so I would prefer to help with the understanding of the bill.
    TamaraH_VZW
    Follow us on Twitter @VZWSupport

  • I want to run down how dissatisfied I currently am with Verizon Wireless

    I want to run down how dissatisfied I currently am with Verizon Wireless; this stated with the pre-order of the iPhones on Friday I like many other customers received the "ecdp" error on the web site and it took 45 minutes to actually be able to place the order.  I got the order in and had a 09/19/2014 ship date; spoke with a few Customer Service Reps in various areas such as 611, on many of the 800 numbers available, Internet Orders (including a Supervisor) and even a Social Media Service Rep all who have confirmed this ship date to be accurate. 
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    I did call back and speak with a Representative on 611 who tried to assist but was not able to do much, this rep took my information and is having their supervisor call me to try addressing the way Howard handled the call however this has not occurred at the time of this writing.  I did tell this rep that I was honestly considering going to another carrier, (I have been with Verizon 7-8 years and currently have 10 lines of service on my account) I know I will not get the iPhone 6+ on launch day with another carrier which was not the driving factor but rather the way Howard dealt with the situation and the lack of respect that as a customer of Verizon I have always got from other representatives, as you know it takes one person to sour someone on a whole company, Howard even stated that if I want to go to another carrier that was fine with him.  However, the Customer Service Rep I spoke with after Howard (I wish I could remember his name) calmed me down not to leave Verizon but did agree that a complaint needed to be filed, personally I would like to file it directly with an Associate Vice President or higher but do understand that there is a “Chain of Command” that needs to be filed
    Let this be a warning to anyone who call internet sale and gets Howard, operator #2431235, I would suggest you immediately request a different supervisor that will treat you with respect.  As stated above Howard will tell you that the iPhone 6+ was not and has never been available to ship on launch day due to Apple purposely not providing enough units to meet the demand and that Verizon knew this while taking our pre-orders. 

    I feel your pain Robert. I do believe VZW and Apple knew all along the I6 Plus would not be available on 19 Sep and that it was a way to bolster new contracts, renewed contracts and apple sales stats. It's unfortunate the company wasn't more clairvoyant, most of us would have still pre-ordered but been a little less frustrated.

  • Really let down by the customer service today.....

    Hey Best Buy,
    I called the 1888 number but I'm not sure if it will get to corporate or not.  And like others on this board I've read that a lot of corporate members patrol around these boards so I wanted to let everyone know my story here.  Me and the fiance recently moved to Carbondale, IL for her first year of medical school.  While moving we have been planning about big purchases to make to "spruce up" the new living space.  When we moved we had gotten a 10 percent off coupon from best buy and thought "wow that would be perfect to buy a new tv with in the future".  Long story short while moving I was dumb and left my Tivo remote back at the old place, So i coulddn't control my tivo box at all. We had gone to Best Buy to browse Tivo Remotes only to find out they didn't carry them any longer but had Universal Remotes that would work.  We found the Harmony 650 that was priced at 79.99, as we went to the counter my fiance stated we could price match amazon for 59.99.  So we decided to do that and then use our 10 percent off coupon to help offset the cost since the tv down the road. 
    Well we got home and the remote didn't work with the tivo box as well as we wanted, so we ended up purchasing a new remote from tivo online.  The problem came on our way back to best buy.  After looking over the reciept we noticed it had said "12.00 off price match and 8.00 off coupon".  So basically we didn't need to use the 10 percent off coupon because it used that coupon within the price match.  I pointed this out while we were returning it and stated, I really wish I woulda been informed of this when we were ringing out, because we used the coupon for nothing and I woulda used it for a tv down the road (reason we are not buying one now is becasue we are waiting for vizios version of the 4k tv)  So after the nice lady who did our return stated she wasn't sure what to do and she understood what we were saying, she got her team leader "Brandon"  and Brandon pretty much told us "Well yeah we dont get those very often so we didn't know"  and im thinking "you dont get coupons often.  Long story short he was extremely rude to us, giving off a manner of "I really don't care about your problems"  I can't believe best buy has someone in a leader position who has an attitude like that.  My fiance just looked at me after he went to get  his GM like "wow does he really work for best buy".  The GM Paul stated that he couldn't reissue us another 10 percent off coupon because its marketing that does it and not the stores.  But said the coupon is only valid for small appliances (which i later found out is not true)  I called the 1888 number and voiced my problems from a nice lady who said she would let the complaint go through the chain of command and offer me a 10 dollar gift card.   Which I appreciate and is nice.  But it doesn't help the fact that I'm out a 10 percent off coupon that I could of saved almost 100 dollars off a tv.  That a team leader was extremely rude, the GM told me the wrong information about the coupon, or the fact that the cashier never warned me about not being able to use both at the sametime therefore I was basically throwing my coupon away at the time. 
    Sorry for the long drawn out message.... I moved from Edwardsville, IL and the Best Buy up there always gave me good service and never misled me like the one down here in Carbondale, IL.  I'm disappointed in Best Buy, as a rewards member and someone who holds a credit card with them.  I'm having doubts about making future purchases there.  Maybe its time to stick with Amazon... I dunno.... :/

    Hello bluesfan1700,
    Congratulations on your new home, and welcome to the forum!
    As exciting as moving into a new place is, it can be stressful when you’re trying coordinate everything just right. Having just moved myself, I know that you can’t always plan for the unexpected and sometimes you find yourself wanting an item that you never even realized you needed until you’ve settled in, so it’s nice to hear that you had a 10% mover’s coupon in case that happened.  It’s disappointing though that something went wrong during your purchase causing it to not add properly, and I’m sorry for the frustration you’ve endured while trying to work this out.
    As I’m sure you know now, our Low Price Guarantee does have some exclusions and this includes all coupon offers. This means that as you chose to price match your new universal remote with one of our online competitors, this would disqualify your purchase from your mover’s coupon. It sounds like something went wrong though if our associate applied both, so I looked through your account using the email address located on the forum. I see that you have an open case with Jessica from our customer service team and she’s actively acting working with local management to see what options we may have available from here.
    Please know that I’ve contacted Jessica and let her know that you are looking for an update. She should be in touch with you soon, but if you don’t hear from her, please don’t hesitate to let me know and I’ll be glad to help.
    Best wishes,
    Alex|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Screen problem making iPad unusable

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