Change Management Process

Is it possible within the Change Management process to get the status field to pick up Approved?
At the moment it seems to realise when its been completed or declined/failed but other then that always seems to sit as In Progress.
I have added the approved to the list but it doesnt seem to have married the two up?

Not near a console right now so this may not be entirely accurate.
You must add a custom status (ex. Approved) - read first part of
this - and create a workflow that triggers on a review activity being completed. That workflow must then update the status of the CR. Workflows out-of-the-box can only apply changes to properties within itself, ie. on the review activity. I think the easiest
is to use orchestrator and create a runbook (disregarding best practice) with a monitor object activity -> get related object (CR) -> update object (CR).
Another approach is to create a view based on a type projection that shows the status of the review activity. You will have to do some custom xml editation to achive this. You can either try yourself (i wrote something
here), or use a tool for it:
advanced view editor.
http://codebeaver.blogspot.dk/

Similar Messages

BPM and Change Management Process

Hi,
We have a requirement to automate the change management process. Typical functionality needed is - input the change required, assign priority, organise risk assessment, change approvals, change implementation, send automatic emails to managers etc.
Is BPM a best fit to this kind of Change Management Process?
Thanks
Srikanth

Hi Srikanth,
It's a good question and I hope this helps.
My short answer is that "it depends...".
Yes, an Oracle BPM process will let your users enter the change required, assign priority, define the change approvals, and send automatically send emails to managers.
Not saying that this is the case here, but sometimes people confuse an application with what BPM does with a process. Ask yourself if your candidate process for BPM has one or more of these characteristics:
Workflow - are there multiple people involved in the editing and approvals over some period of time?
Documentation - as work flows through the process, will you need to gather requirements / documents and associate these with the instance?
Seamless integration - are there systems and or databases involved that you need to integrate into the process?
Efficiency - do you want to ensure that your process continues to flow and escalates when a work item sits too long in someone's queue?
Governance - do you need to have an audit trail of the various people who were involved as a work item instance (a change approval in your case) flowed through the process?
Compliance - do you need to have the change management instances go through a process in a consistent and well documented manner?
Visibility - do you need to gather key performance indicators as instances flow through the process and do managers need to track these in business activity monitoring reports?
Hope this helps,
Dan

Change Management process for Report Painter tool...

Hi everyone,
I am curious to see what process is used out in the industry to allow report painter reports to be defined and executed in production. Do users define their reports in DEV and use the STMS or the export/import feature or do they create them directly in the PROD environment? I personnally think it should be created in DEV and promoted to the remaining servers within the landscape for proper change and release management.
Do any of your technical resource monitor and look at reports before they are moved to another environment or do you allow your systems analyst or even end users to create their own report without any monitoring by technical resources? How stable is report painter and is there any major performance issue while defining any type of reports?
Any comments are welcomed and appreciated.
Thanks in advance,
Luc

Hi Luc,
In vast majority of project I have been participated, the report painter was in responsibility of the consultants and not the users. Usually, these reports were created in test system and then exported, via standard export/import functionalities, to production.
Of course, one can create those reports directly in production (though, without creating a transaction code for them - this will involve CR), but I'd recommend to stick to 'first TEST, then PROD' model. This would put some order in the reports directories, as the creation of a new report will be controlled.
Since, these reports based on totals tables, no performance problems are anticipated.
Regards,
Eli

Change Management Process for SAP Queries

Our company has recently implemented SAP. We are having some struggles with agreeing on a process for developing queries in SQ01. Our functional specialists currently have to create a query in DEV200 then download to DEV100 to create a transport.
Is this the general practice? It seems very strange and way too cumbersome considering SAP Query was designed for quick access to data. As for security the tables are already protected by the roles assigned to the users and the queries are assigned to User Groups within the query.
It also seems that HR uses the queries for all kinds of data searching so access to SQ01 to create a quick query in PRD seems appropriate.

Hi Karen,
I have seen some companies severly restrict query writing and usage because queries, if not written well, can seriously degrade system performance.
A potential rationale for your company's approach could be to test the query's efficacy and resulting system performance when a query is run. However, this kind of test won't be very accurate unless you do frequent refreshes of your production system.
I have been with some companies who do write queries in PRD, but the ability to write queries is limited to a very few number of people and they wind up becoming strictly query writers which somewhat defeats the purpose.
A lot of the answer to how your company should approach query writing is going to depend on your landscape, who has access to write queries, and if that access is to information that crosses all functions or is limited to a smaller set of data.
If your company has always had information dissemination controlled by IT, i.e. users have historically had to go to a central group to get a report, then there will be cultural changes needed as well as training if the user population should write queries directly in PRD.
Regards,
Julie

Change Management & Change Transport Process in GRC AC RAR

With RAR not being able to leverage the SAP ABAP Change Management Process (CTS) what is the best practise for controlling the changes for RAR rule set ?
How do we acheive job segregation from
1. Making Changes to Rules in Dev RAR
2. Transporting (Importing) them to RAR Prod
How do we make sure the 'Import Rules' functionality is restricted. ? (Can we remove Action 'ImportRules' from all the roles and restrict that to one role & restrict the administrator from making role assignments directly in RAR (Only from CUP) )
Thanks

Hi Prashanth,
You can restrict the access by removing the action ImportRules from the customized role that you can create in UME for RAR.
Thanks,
Darshan

Tracking Change Management in P6

caveat: We don't use Contract Manager / Expedition<br
/>
We do use Timesheets for time entry and
status of activities
Ok, in P6 we
are trying to track change management. Maybe not the full
workflow that passes from individual to individual. We are
looking at two ways to track that the Project Manager is
doing his job.
First, we may use
steps. The project control specialist would get
communication from the PM and the PCS would then enter a
step with info provided by the PM. At completion the PM
would acknowledge that the change management process has
been completed via timesheets (check it complete)<br
/>
Or we may use Issues. Same idea as above
but I believe with issues we could take advantage of the
"discuss" button in the client and track history. Pitfall
- MyPrimavera does not show the history. <br
/>
Anyone else trying to track a
Plan-Do-Check-Act type of event?
<br
/>Thanks,
Patrick

Hi Cherry,
what about your TMS configuration. Did you switched to extended transport control and modified your transport landscape to transport groups?
Please check your project with: /n/tmwflow/charmchk. The result could be helpful for error analysis concerning wrong tms configuration.
kind regards
Rayko

Change Management without Oracle Change Management Pack

Hello,
is there a possibility to define a change management process without having access to the enterprise manager?
The administration of the databases in our company is done by an outsourcing partner. So the developers can't access the enterprise manager.
siret

You are going to have to provide a lot more information for anyone to help you from the basic ... like in what version ... to the specific ... what functionality do you want?
In general none of the "packs" run any code not in the database in the form of built-in packages. For example much of the functionality of OEM Grid is implenented in DBMS_ADVISOR, DBMS_MONITOR, DBMS_SERVER_ALERT, etc.
But without specific questions no specific answer is possible.
You can find demos of the above referenced packages here:
http://www.morganslibrary.org/library.html

What is change management?

Hi,
What is change management?
Regards
Raje

Hi,
Change management is a structured and strategic approach to initiate and manage the change process in the organization structure and culture as well as the individuals/teams behaviour and atitude towards the change transition in the field of the business processes, technology implementation or any other policies of an enterprise.
The change management process involves the task of managing change using a ethical and professional approach with an appropriate knowledge and common sense with a control mechanism and layout of a well planned organizational communication system. On the Management part , It is imperative to estimate what impact a change will likely have on the employee behaviour patterns/motivation, work processes, technological requirements and finances. Management strategizes the change process by assessing the reactions of the human resource to seek their co-operation and accesses the financial as well as technology resources so as to make appropriate arrangements such that the change process is implemented as per the vision of the enterprise and can be appropriately monitored for effectiveness and adjusted, if and where necessary.
There are several change management models that the enterprises follow while undertaking the Change Management process depending upon the ground realities and the organizational culture of the enterprise seeking the change process. One of such models popularly known as ADKAR Model describes five factors for the change to be realized successfully on an individual level that are as follows :
Creating Awareness why the change is needed
Inculcating Desire to co-operate and participate in the change process
Providing and collating Knowledge to guide the change process
Developing Ability and appropriate skills to drive the change process
Formulating Reinforcement strategy and plans to sustain the change process
The ADKAR model for the Individual Change management was developed by ProSci with the co-operation from many world wide organizations.
Change Management refers to the process of continuous improvement,where Organizational Development is totally based on Individual development. Being aware of the present situations and continuosly reviewing them for the betterment of people(which includes Employees, employers, clients, customer and also their families)
However to start this process and to make it a part of our lives is the challenge. This is what takes most time, since people involved in this have busy schedules - be it home or office and to take time off for 'CHANGING" is not considered worthwhile.
Some people would like to believe that they are already in that state and hence would want to review it at all. For them to understand that "Always reviewing the present and analysing its effects on the future" is what continuous improvement is all about.
To initiate the process of CHANGE , one needs to be structured and patient. Expecting miracles overnite is a myth. Its a gradual process. The point most important is that "Business Goals" and "individual Goals" need to kept in focus all the time. No way can performance be discounted.
[SAP Change Management|http://www.sap.com/services/education/consultingservices/changemanagement.epx]

Competence Management process

Dear Experts,
I am very new to this and have a requirement for comptency management
Can someone please giveme the process flow that I need to develop?
A prompt and detailed response will be highly appreciated.
oyinks

Hi
Change management:-
It is the phase where compnay going from on software to other. e.g. Legacy system to SAP system.
In this phase we have to explain what are the resons behind to choose new system.
White-papers on Change Management ->
http://sap.ittoolbox.com/topics/t.asp?t=455&p=455&h1=455
'Change Management' may be a project specific term.
It need not be a daily job. Some times even the Basis team also plays a role. As per my knowledge if you are in a change management team, you will be dealing with the transports.
Certain transports need pre-manual and post-manual actions which need to be taken care of. If you can explain the context where you have come accross this term it would be better.
What are the Pros and cons of the new system ?
Again who it benificial for organisation as compare to previous system.
Please go through the pointers below ->
Business Process Modeling and Organizational Change Management
Change Management Process for SAP Queries
Hope this information help you.
Regards
- Atul

Business Process Modeling and Organizational Change Management

Many Change Management interventions are based on the business understanding the TO BE processes, how the process will change end-to-end, including not only the processes within SAP but also how they will interface with the entire application landscape. Id like to hear experiences and best practices. Who, how and when should those business process models be completed? What would be the role of Change Management in this piece?

Hi Claudia
Very interesting question!. This is the most challenging task an org unit is facing today. Before implementation you must be able to foresee what impact a new end to end business process would have on the present organizational set up. To visualize you need to have people who has knowledge in their respective business. It is no easy task. That is why you need to break & analyse each process in minute detail and compare to be process with the present process. To have an effective process in place you have to examine who is the Business process owner, if the owner does not follow or comply with the new process what is the risk involved, & what makes it mandatory that the process owner follows it and so is all down the line managers. What I mean to say is that by analyzing each and every new process you should be able to derive some KPI from this. This is how control can be built. This is all simple management technique but I have seen many new processes in ERP failing or not being used because of lack of Management control. I have answered who & how part. Now coming back to when part. The change management initiative has to start long before the actual ERP implementation. One has to prepare the organisation for taking a massive leap from a mere paper based organisation to accepting a system that can touch almost any business application. An organisation which has not prepared itself to accept the changes and hurriedly implements a system for the sake of project completion can see that the benefits projected in the business case may never be realized.
Reward points if found useful
Regards
Alok Sengupta

Versioning of BPMN Process Models and Change Management

Hi all,
Can any of you please provide insight on how can we do the following change management activities?
1. Version Control of BPMN Models synchronized with the change management activities
2. In the Help documentation, two roles called Improvement Manager and Modeler were mentioned. How do we define their roles in the Administration? In User Management I see only one function privilege "Change Management" and both Improvement Manager and Modeller will have this privilege. Than how they are distinguished in their roles?
3. Does it also support a work flow and notification mechanism?
Thanks in anticipation.
Best regards,
Raja Mohan

Hi,
I'd just like to add some quick points that you need to consider:
Implicit version control is not supported in the current release (10.1.3.4) but it will be supported in Release 11 (upcoming release). There are some workarounds/alternatives like attributes (Status, Since/on, Released on, Released by, Release) and external version control system combined with the XML import/export functionality (Re: Control Version
The Change Management can be used to describe upcoming modeling tasks within the Business Process Architect. This implicates changes from IT, adding new objects, adjustments of models or control flow, etc... Especially it is suitable to document suggestions for future model improvements.
"Does it also support a work flow and notification mechanism?"I think this might be a governance topic that has to be created on your own.
Hope it helps,
Danilo

Error while Transporting changes in Process chain

Hi All,
I have added a Hierarchy InfoPackage in Process chain and added this InfoObject in Save hierarchy and Attribute change Run Process types.
My transport Request is showing only three entries each for
save hierarchy , attribute change run and one for Process Chain.
Now when I transport this changes to Process chain to Acceptance its showing Error message in Acceptance as
Results of check for process LOADING ZPAK_4AY55YMC1H454OQWJUBNJCYE9 in chain ZMDH_HTS:
Process variant LOADING ZPAK_4AY55YMC1H454OQWJUBNJCYE9 does not exist in version A
Results of check for process LOADING ZPAK_4AY55YMC1H454OQWJUBNJCYE9 in chain ZMDH_HTS:
InfoPackage   no longer exists in object version A in table RSLDPIO
Results of check for process LOADING ZPAK_4AY55YMC1H454OQWJUBNJCYE9 in chain ZMDH_HTS:
Variant 'ZPAK_4AY55YMC1H454OQWJUBNJCYE9' of process type 'LOADING' not found in A version
Errors occurred during post-handling RS_AFTER_IMPORT for RSPC L
The errors affect the following components:
   BW-WHM (Warehouse Management)
My question is , Why the Transport request is not transporting the InfoPackage.
Is there any solution for this?????
Thanks in Advance
Best Regards
Pratap Sone

Hi Pratap,
       The infopackage has not yet been assigned to a package in all probabilty. Change the package and then transport the IP and then transpost the process chain request.
Regards.
Edited by: Ansel D'Souza on Sep 8, 2008 7:31 AM

Change Management Package rolout to the Production

Hi Gurus
We have a Test Land scape for Change management in Development solution manager system. We wanted to transport and configure the same in Production so that our project team can work with.
Can any body please tell me the proceadure othere that transports.
What we did is we had transported Change management Custom package and Project and the roles. When i run the process of creating the change and executing the change i am not getting any actions
Please give any advice
Point will be given for helpful answer
Thanks
Bhaskar

Hi Gurus
We have a Test Land scape for Change management in Development solution manager system. We wanted to transport and configure the same in Production so that our project team can work with.
Can any body please tell me the proceadure othere that transports.
What we did is we had transported Change management Custom package and Project and the roles. When i run the process of creating the change and executing the change i am not getting any actions
Please give any advice
Point will be given for helpful answer
Thanks
Bhaskar

Credit Management Process based on Terms of Payment.

Hi All,
My Client wants to use SAP Credit Managment Process. The SAP is currently being used but without Credit Management. As per my initial discussion I have enclosed the requirments below. Your Kind Help will be highly appreciated.
1.     The Process has to be implemented in a 2 Step Process.
2.     The Initial Requirement is based on Terms of Payment. If the Number of Days is Overdue for the Invoice for a particular Customer, the system should issue a warning message (in the Form of Mail or any other way) which can be shown as evidence to the Customer for collection of Payment so that further Sales Transactions can take place.
(Is there the standard Process in Credit Management based on Terms of Payment)
3.     In the next step Value Base Credit Check has to be implemented. The Value will be set for a particular Customer in Credit Master. When the Sales Order is raised and if the Credit Limit is exceeded the System should issue the warning message. Based on the Warning Message Issued an email should triggered to the particular person in Finance that the Credit Limit for a particular person has been exceeded and Credit Limit needs to be increased.
Thanks & Regards,
Sam.

Dear Mr F Farooq,
1. The Process has to be implemented in a 2 Step Process.
Do the following configurations for credit management :
Refer the following link.
http://wiki.sdn.sap.com/wiki/display/ERPLO/CreditManagementConfigaration
2. The Initial Requirement is based on Terms of Payment. If the Number of Days is Overdue for the Invoice for a particular Customer, the system should issue a warning message (in the Form of Mail or any other way) which can be shown as evidence to the Customer for collection of Payment so that further Sales Transactions can take place.
(Is there the standard Process in Credit Management based on Terms of Payment)
Now for this requirement, since different billing documents for the same customer can have different payment terms (whcih means different billing will be due on different date) , please make the following changes in OVA8
Check for 'oldest open item'
Now follow my reply in the below thread.
Sales order to be blocked based on customer payment terms and credit limit
You can use WORKFLOW to trigger mail when such a message is triggered in the sales order , due to credit check.
Ask your ABAP-er for details on workflow.
3. In the next step Value Base Credit Check has to be implemented. The Value will be set for a particular Customer in Credit Master. When the Sales Order is raised and if the Credit Limit is exceeded the System should issue the warning message. Based on the Warning Message Issued an email should triggered to the particular person in Finance that the Credit Limit for a particular person has been exceeded and Credit Limit needs to be increased.
Just configure according to the thread given for 1st POINT.
CHECK FOR DYNAMIC and set reaction as 'C' and check STATUS /BLOCK.
Maintain the credit limit in the FD32.
Now when the sales order value exceeds the credit limit , a message will be triggered.
Use the concept of WORKFLOW to create mail based on this message .
When the user gets mail, he can maintain the new credit limit in FD32 and release the document for delivery/billing in VKM3.
Revert back if there is any issues.
Thanks & Regards,
Hegal K Charles
Edited by: Hegal . K . Charles on Aug 7, 2011 1:19 AM

How to track changes for Process Order

Dear All,
how can i have change documents for a process order like , which user have done Batch determination, order release, operation confirmation and GI and GR.
if i can understand there is an option in process order GOTO->LOGS->....... to view some of these information but that is not working on my side saying "There are no entries in the release log ". how to activate these logs...
thanks to all
Zeeshan

Dear,
You can find Changes Details in Order Status tab(Blue Ikon)
GO to that Ikon ---> Extras --> Change Documents --> All ---> Then Press All Changes
Please refer SAP note 390635 .
But if you want change document in details or restrict changes then you have to use OCM :-Order Change management.
Regards,
R.Brahmankar

Change Management Process

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