Change Management Topics

Hi,
Has anyone come accross any change management topics during implemetation?
Can you tell what it was?
Thank you.

HI
Refer below
http://change management
SAP CHANGE MGMT
Purpose
Once you have installed and configured your software landscape, you must adjust it to continuously changing requirements. For example, you may need to react to changes in the organization of your enterprise, provide new functions, or implement any improvements to the quality of SAP components shipped by SAP at regular intervals.
The functions included in Software Change Management standardize and automate the distribution and maintenance of software in complex landscapes.
Software Change Management provides you with tools that enable you to react flexibly to changing requirements consistently and across different solutions.
Features
· Change and Transport System
Enables you to distribute software changes from the development environment, through a quality assurance system, and into the production environment.
· Software Maintenance
A standardized maintenance procedure involving the import of Support Packages and Add-Ons and the implementation of corrections from SAP Notes

Similar Messages

Best Practices for Organizational Change Management

Hooray! Finally an opportunity to take this forum back to its proper direction of Organizational Change Management topics as we begin to engage with some subject matter experts in OCM.
Those interested in having OCM conversations here are also welcome to begin interaction with this <a href="https://https://www.benchmarking.sap.com/cgi-bin/qwebcorporate.dll?idx=945JDN&SHSP1Q2A=asugEMAIL061907">OCM best practices survey</a>. It would give community a chance to engage with ASUGers around the topic of organizational change and give ASUGers a chance to broaden the Americas centric perspective. So welcome all.
Looks like
<a href="/people/kerry.brown/blog/2007/07/10/organizational-change-management-best-practices-survey Brown</a> will be helping put this topic back on course. Looking at her blog profile, I, for one, am most eager for her engagement with us here.

Hai,
Organizational Structure
Use
In order for the workflow system to establish the relationship between the requester and their superior, you must create an organizational plan in the system.
For this tutorial, of course, this organizational plan does not have to be complete and valid across the enterprise. To keep the test as simple as possible initially, define an organizational plan that only contains one administrator and one head of department.
Assign both items to yourself. As a result, all work items will appear in your own Business Workplace. Later you will modify the organizational plan such that you will have to work through the scenario with two users.
Procedure
The organizational plan required for this tutorial consists, when complete, of one organizational unit (= "department"), which contains two positions: a head of department and an administrator.
Each position is described by one job and each position is assigned one user as holder. The head of department position is also designated as chief position of the organizational unit.
Of course, a "real" organizational plan is created by arranging several organizational units with their positions in a hierarchy. Usually several positions are described by one job.
For further information, refer to the documentation Organizational Plan.
The procedure in this unit is divided into four parts:
1. You create an organizational unit.
2. Enter necessary jobs as required.
3. You create a position for the head of department in the new organizational unit.
You define a position in three steps:
i. You create a position that is assigned your organizational unit.
ii. You assign a holder to the position.
iii. You assign a job to the position.
3. You create a position for the administrator in the organizational unit.
Creating an organizational unit
1. Choose Tools  SAP Business Workflow  Development Definition tools  Organizational Management  Organizational plan  Create.
2. Confirm the validity period proposed in the dialog box Creating a Root Organizational Unit.
This takes you to the Create Organization and Staffing (Workflow) screen. This user interface is divided into four screen areas:
3. On the Basic Data tab in the details area, enter an abbreviation and a name in the Organizational unit input fields.
Abbreviation: <ini_sales>
Name: <OrgUnit: Sales (ini)>
4. Choose .
You can now create the position for a head of department and one administrator.
Create jobs
When enhancing an organizational unit, the necessary jobs are usually already available. For this tutorial however, you create the necessary jobs for head of department and administrator yourself.
1. Choose Edit  Create jobs.
You go to the dialog box Create jobs. The lower area contains a list of existing jobs and the upper area contains an input table in which you can create new jobs by entering abbreviations and names.
2. In the input table, enter an abbreviation and a name for each of the new jobs.
Job - head of department:
Object abbreviation: < ini_dhead_C >
Name: < job: head of department (ini) >
Job administrator:
Object abbreviation: < ini_admi_C >
Name: < job: administrator (ini) >
3. Choose .
Creating Position for Head of Department
1. Change to the overview area in the staff assignments of the organizational unit, in order to assign positions, jobs and holders. Choose the arrow on the right next to the and then the staff assignments (list).
2. Choose .
A new position is then created in the staff assignments and is displayed in a new line in the table. The position is vacant and no job is assigned to it.
3. Open the details view for the new position in the details area by double-clicking on the entry in the table.
4. On the Basic Data tab, enter a code and a description in the Position input fields. Overwrite the previous contents.
Abbreviation: < ini_dhead_S >
Description: < position: head of department ( ini ) >
Assigning a holder to the position
You now assign R/3 users to the positions. The staff assignments for your organizational unit are displayed and you see the vacant position in the table.
5. Select User in the search area and enter the search criteria in order to find your user names.
All of the user names that match your search criterion are listed in the selection screen.
6. Select your user name in the selection area and drag it to the Person/User column of the position in the overview area.
Confirm the message that the relationship period of the validity has been changed.
7. Set the Head of own organizational unit indicator in the details area.
Assigning a job to the position
Assign the job of the head of department you created earlier to the position.
8. Select Job in the search area and enter the search criteria in order to find the job of the head of department.
All jobs that match your search criterion are listed in the selection screen.
9. Select job: head of department ( ini) in the selection area and drag it to the Job column of the position in the overview area.
10. Choose .
The job is assigned the position. Check this by switching to the staff assignments of the organizational unit. Select the organizational unit in the overview area, choose the arrow on the right next to the and then the staff assignments (list). The newly created job is displayed in the job column.
Create position for administrator and assign holder and job
You are now in the staff assignments of the organizational unit.
1. Choose .
A new position is then created in the staff assignments and is displayed in a new line in the table. The position is vacant and no job is assigned to it.
2. On the Basic Data tab in the details area, enter an abbreviation and a name in the Position input fields. Overwrite the previous contents.
ID: <ini admiS >
Description: < position: administrator ( ini ) >
3. Choose .
4. Select User in the search area and enter the search criteria in order to find your user names.
5. Select your user name in the selection area and drag it to the Person/User column of the position in the overview area.
Confirm the message that the relationship period of the validity has been changed.
6. Select Job in the search area and enter the search criteria in order to find the job of the administrator.
7. Select job: administrator ( ini) in the selection area and drag it to the Job column of the position in the overview area.
8. Choose .
Result
Display your entire staffing schedule again and make sure that all the information listed is correct.
You can display a detailed view of jobs, users, and positions. Choose the relevant cell in the table by double-clicking it.
In the details view of a position or job, all of the assigned tasks are displayed on the Tasks tab.
You have now completed the first unit (defining the organizational plan). You can now start on the next unit. To exit processing of the organizational structure, choose Back.

New EWA Report Topic - Software Change Management

Dear Experts,
EWA reports has a new topic named Software Change Management , in this topic there is a subject name "Transport Requests with a short Transition Time" with following explanation;
Explanation : Transport requests with short transition time,The duration between the export from the development system and the import into the production system was shorter than one day.
Total number of transport requests 74 Total number of transport requests in production.
Recommendation: Transport requests with a short transition time of less than one day have occurred in the last week. These transports may not have been tested sufficiently.
All transport requests must be tested carefully before they are imported to the production system. The requests must not be developed and tested by the same person.
Transport requests must be bundled and imported to the production system together for maintenance cycles or releases. Daily imports are only permitted in emergency situations.
How can we check which requests Export from DEV date and Import in PRD are same ?
Best Regards

sap support send the how to document ;
1- Call transaction SDCCN in system SID and search for the corresponding EWA session in tab 'Done'. Click the "lorry" icon
2-Press the glasses icon at DATA_PER_R3SYSTEM
3-Press the glasses icon at CMO_EWA_TRANSPORT_MGMT
4- Press the glasses icon at ET_TRANSP_W_SHORT_TRANS_TIME
5- Now, you have the complete list of transports with a short transition time:

Webinar: Change Management and Transport in the Enterprise Portal

SAP NetWeaver Know-How Network Webinar:
Change Management and Transport in the Enterprise Portal
Wednesday 21 July 2004
11 a.m. EDT
On Wednesday 21 July, Scott Jones hosts the webinar titled Change Management and Transport in the Enterprise Portal as part of the ongoing SAP NetWeaver Know-How Network Webinar Series.
Heres how Scott describes his webinar presentation:
Change Management offers special challenges to administrators working in Enterprise Portal 6.0 SP2 environments. This talk provides recommendations and tools, and defines best practices and methods for the effective transport of Enterprise Portal content, with special attention to content dependencies, tracking, and troubleshooting. We'll also look forward to Change Management enhancements coming with Netweaver 04.
SDN invites you to post your questions to the presenter prior to the webinar and continue the online discussion afterward.
How to Participate
(Please go to the SDN Events page to see the article and download the PDF presentation)
Dial-in Information:
Date: Wednesday 21 July 2004
Time: 11 a.m. EDT
Within the U.S., call: +1.888.428.4473
Outside the U.S., call: +1.651.291.0618
Password: NetWeaver04
WebEx Information:
Topic: SAP NetWeaver Know-How Network
Date: Wednesday 21 July 2004
Time: 11 a.m. EDT
Meeting Number: 742391500
Meeting Password: netweaver04 (lowercase)
WebEx Link: sap.webex.com
Replay Information:
A recorded replay of this call will be available for approximately three months after the webinar. Access this recording by dialing the appropriate number and using the replay access code TBD.
Toll-free: +1.800.475.6701
International: +1.320.365.3844
About the SAP NetWeaver Know-How Webinar Series
The SAP NetWeaver Know-How Webinar Series is driven by the SAP NetWeaver Regional Implementation Group (RIG), part of the SAP Development organization. The mission of the SAP NetWeaver RIG is to enable customers, employees, and partners to successfully implement the SAP NetWeaver solution. This SAP RIG has expertise in BI, EP, XI, and WebAS. They contribute their implementation expertise to the SDN implementation forums as well as to the SAP NetWeaver Know-How Webinar Series.
Disclaimer
SDN is not responsible for any changes to the webinar schedule. The webinar schedule may be changed or cancelled without prior notice.

Hello,
In the intresting document I read that for the deployement the version number mentionned in the MANIFEST.MF is very important in a clustered evironment.
SAPnote 727180 - Version of PAR File in Manifest File
denies this.
Can you clear this out?
Kind Regards
Koen Van Loocke

Change Management configuration

Hi Guys,
We have solution manager 7.0 with latest support pack stack. We have a requirement of configuring service desk with change management. I have configured service desk and it is working.
I am not bale to understand how to configure Change management and how will it works. Can you guys send me the link for configuring change management and how we will test it.
Is service desk configuration is required for change management??
Thanks in advance.
Thanks,
Bhanu Pratap Singh

Hi,
ChaRM is basically based on Service Desk. But if you do not want to there is no need to use Service Desk features.
You may create Change Requests and Change Documents without Service Desk.
Usually you get an incident via Support Message. This Support Message contains all the required information. If the problem cannot be fixed without a change in the SAP system, then you will create a Change Request from Support Message. The request will also contain most of the information from support message. The Change Manager then approves or denies the Change Request. If he approves it then a Change Document (normal correction in most cases) will be created. This normal correction is tied to a project in solution manager which contains your system landscape and (basically) controls what will happen with the transports assigned to each normal correction.
It is possible to customize (approval) workflows by your needs.
ChaRM configuration can be done by following the IMG path for Change Management.
There are also some (more or less up-to-date) Web Blogs in this forum about that topic.
Hope this helps.

Versioning of BPMN Process Models and Change Management

Hi all,
Can any of you please provide insight on how can we do the following change management activities?
1. Version Control of BPMN Models synchronized with the change management activities
2. In the Help documentation, two roles called Improvement Manager and Modeler were mentioned. How do we define their roles in the Administration? In User Management I see only one function privilege "Change Management" and both Improvement Manager and Modeller will have this privilege. Than how they are distinguished in their roles?
3. Does it also support a work flow and notification mechanism?
Thanks in anticipation.
Best regards,
Raja Mohan

Hi,
I'd just like to add some quick points that you need to consider:
Implicit version control is not supported in the current release (10.1.3.4) but it will be supported in Release 11 (upcoming release). There are some workarounds/alternatives like attributes (Status, Since/on, Released on, Released by, Release) and external version control system combined with the XML import/export functionality (Re: Control Version
The Change Management can be used to describe upcoming modeling tasks within the Business Process Architect. This implicates changes from IT, adding new objects, adjustments of models or control flow, etc... Especially it is suitable to document suggestions for future model improvements.
"Does it also support a work flow and notification mechanism?"I think this might be a governance topic that has to be created on your own.
Hope it helps,
Danilo

SAP - Organisational Change Management History

Having been involved in many SAP Projects as a change management specialist, I have often wondered how either the consulting house I am contracting to, or the client get their ideas about change management in SAP projects.
Some believe it lies in the domain of industrial psychologists who want to help people 'embrace change'. Others believe that it is mainly about communications.
I would love to hear different viewpoints about how SAP Change Management developed over the years and why people have gotten so confused about the role change management plays in SAP projects.
For me SAP ASAP details the Change Management deliverables, however very few people actually know how to execute these plans or what they are supposed to achieve.
I think the problem with how people view change management, is that it is a soft subject and is therefore highly flexible and can be done by anyone.
I listed the Change Management deliverables in my blog /people/swen.conrad/blog/2006/06/01/business-analyst-133-aris-for-netweaver-133-business-process-expert-133 .
Why is it that people do not adhere or use these deliverables?
With Kindest Regards
Paul Wilson

Hi Paul
Brilliant topic and one that in my experience is still not understood completely by clients and SI companies alike. My fundamental belief is that until an ERP implementation is viewed as a business transformation initiative, then change management is always going to be a 'nice to have' work-stream heavily focused on project communication and training. This is only the 'tip of the iceberg' in change terms and often projects start stalling or experiencing difficulties across the stakeholder landscape as other key areas of change management have been completely neglected. My experience in developing and executing the CM work-stream for an ERP project is outlined below:
1. Defining the scope of the ERP change programme and clearly articulating why the ERP implementation is taking place.
2. Starting Business Engagement and Business Readiness activities at the beginning of the ERP implementation is a key success factor. In many instances I have seen this activity either done poorly or not done at all until later on the project, creating a completely dis-engaged Key User community.
3. Developing a detailed definition of the changes that the new ERP system will introduce into the organisation and conducting a high level Change Impact Analysis to determine the degree of change coming in respect to people, processes, technology and infrastructure.
4. Designing and building the ERP solution so that it can deliver the strategic goals of the organisation. At this stage it is vital to involve the business in designing a 'fit for purpose' ERP solution.
5. Vitally important is getting the business to work with the ERP core project team to prepare adequately for go live. Making sure that all activities for cutover are completed in a timely manner, the business is engaged and the end users are aware of post go live support arrangements is a key role of the change management function.
6. CM is then fully involved in supporting post go live activities. Working closely with the business to identify business as usual owners is an important activity for the CM team. Measuring the system performance and ensuring business benefits are being realised is an ongoing task of the CM function until handover to the BAU teams.
7. Documenting the lessons learnt and manage the transition from the Programme to business as usual is the concluding stage for CM activities.
These CM themes are fundamental in making the ERP change programme a true success but can only happen if there is total commitment from top leadership to run the initiative as a proper business transformation effort..

Change Management System configuration

Dear Experts.
I have some problem with Change Management System configuration, probably it hasn't installed properly,
but I cannot tell certain description of the problem to the BASIS administrator.
The problem is the following:
At first, then I logon into CMS by the first time, in the tab Domain Data obligatory input fields CMS User and CMS Password are the empty. Whitch username anew password values I should input in those input fields?
The other problem is then I'm trying to create the new Track: in the tab Track Data input Id and Name of the Track,
and pushing the Save Button, in the left table it doesn't appear. And then I trying to add Software Components to the Track, pushing the button Add SC, but the component list is empty.
Edited by: Sergey Tuzov on Apr 25, 2008 11:28 AM

We has found the problem issue by our self.
The user account for CMS has no role with permission to SLD component access.
Therefore, there was no access to SLD resources: software component and others.
Thanks' for you attention to my topic.

Public Change Management indicator and mid-year reassignment in new GL

Dear experts,
I have two questions on documentation at help.sap.com
here http://help.sap.com/saphelp_erp60_sp/helpdata/en/b3/fa3a95ecd9465c82957992e30e1ff2/frameset.htm
it is said that:
1. "You can use the SAP document change interface to reassign original documents by setting the Public Change Management indicator when converting the worklist."
I run FMCT transaction and can not find this "Public Change Management" indicator. Where should I look for it?
2. "When you update in new General Ledger Accounting an FM account assignment that is to be reassigned, a mid-year reassignment is not possible"
Does this mean that I can not do a mid-year reassignment, if I use the new General Ledger Accounting?
Thank you in advance!
Irina

Hi Irina, as I know this applies if the FM account assignment element is an split charateristic in the New GL, for example the Fund, if the fund accounting scenario is active.
best regards
César

A note on Setup Manager - Application Change Management Pack

Hi All,
This is Mugunthan, Development manager for iSetup and Setup Manager. I am happy to begin my note with the launch of Application Change Management Pack 3.1. For those who are not aware of Application Change Management Pack, it is a new product built on top of Oracle Enterprise Manager and comprises of three major modules namely Setup Manager, Customization Manager and Patch Manager. You can find more information about this pack here (LCM: Oracle Application Change Management Pack Setup Manager is enhanced and advanced version of iSetup on Oracle Enterprise Manager. There were good amount of reasons to re-architect iSetup on Oracle Enterprise Manager as Setup Manager.
Why Setup Manager?
Ability to migrate to data over point releases of EBS – EBS comes up with rollup patches on top of major releases periodically. It means that you have to certify the patch before it get deployed on to production which means that setup data are to be certified again. iSetup cannot connect between 12.0.4 to 12.0.6 or 12.0.6 to 12.1.1. We have achieved the data migration for above scenarios in Setup Manager (11i to R12 is not supported in Setup Manager)
Projects – Setup Manager supports grouping of Extracts, Transforms, Loads and Reports as a single entity and can be deployed multiple times to multiple targets. The project consists of one or more tasks (of type Extract/Load/Transform/Report) and can be orchestrated according to your ends. Project execution supports scheduling which means that you can use this feature to sync up setup data between two instances at periodic internal. Projects can be shared with other users which is remarkable difference between iSetup and Setup Manager. You can share your projects with others in a combined development environment. The functional configuration data (Extracts) are stored in Oracle Enterprise Manager. This means that you can refresh EBS without losing Extracts.
Integration with Change Approval mechanism – Execution of projects is integrated with change approval mechanism which means that you can control who executes what. Also, you have fine grain access control where you can control EBS targets assigned to a user.
Offline Transformation – I would say this is the most unique feature of Setup Manager and as an implementer you would welcome this feature very much. iSetup has got very limited capability on Transformation. Here we have gone way ahead and support Transformation on almost all Setup Objects. We present you the extracted data in excel sheets. You can download the excel template and work offline. All the attribute value fields in the excel sheet are editable which means that you supply your own value. For example, you can download Operating Unit data in xls file and change operating unit “OU100” to “OU200” and upload it back to system and load to target instance. Please note that any attribute of Operating Unit setup data can be edited. Also, system has got intelligence and once you upload the excel sheet, it automatically changes all the inventory organization which belongs to “OU100” to “OU200”. This behavior can be controlled using attribute mapping which you can create in Setup Manager. Hold on, this is not the end, also you can add more operating unit in excel, say OU300 and OU400 and load it to target instance. You can delete few Operating Units from extracted data in excel sheet and load the remaining to target instance. This gives you complete flexibility to manage (add/edit/delete) functional configuration data offline. This is fantastic feature and please have a look at how it works.
Advanced Filtering – Filter support in iSetup is not flexible where you cannot use comma separated values and complex sql join conditions. Also you do not know what query is executed behind the scenes to the data. All this problems are addressed in Setup Manager 3.1. We show you the “select clause” (SQL) associated with interface and provide you a text field where you can refer the select clause and provide your own custom where criteria (SQL). This means that filter support is unlimited and you can set filter any database columns. For example, you can extract “Responsibilities/Menu” which are active or created as on yesterday. You can extract all Operating Units excluding “OU100 and OU200”. We support all filter criteria that are supported by SQL.

Hi,
your note very interesting. Is there any other way to extract the configuration using SQL? not using Enterprise Manager? hope this will be fastest way then using GUI base.
Thanks,
Fahmi Fahlevi

Minimum steps required for Change Management and Incident management

Hello experts,
Does anyone have a check list of the absolute minimum steps required for getting Change Management and Incident management functioning in Solution Manager.
I just need it to function with creating changes and incidents and be able to assign them, change their status and close them.
The purpose is to get an idea if this is something for us to use. If we then find it useable, then we will go for a full scale implementation using official guides, education etc.
I just need an absolute minimum guide for demonstrating the functions, and if you guys have any recommendations, things we should pay special attention to or other experiences feel free to tell me.
Thanks in advance.
Regards,
Kenneth

Hi,
There are a number of Blogs in the SDN about Charm and ServiceDesk, explaining first steps and more.
Check these to start:
http://wiki.sdn.sap.com/wiki/display/SM/ChangeRequestManagement
The Complete ChaRM Solution
Change Request Management scenario: Usual questions and known errors
First steps to work with Change Request Management scenario in SAP Solution Manager 7.0
Regards,
Jan

What is the relationship between Change management and Issue tracking?

What is in general change management and what is issue tracking in a SAP point of view?

Hi
See this thread
Re: SAP APO
Additional inputs :
APO refers Advanced planned and optimizer
APO is similar to BW in the sense it is also a OLAP processor intended for reporting needs
Supply chain management
http://help.sap.com/saphelp_nw2004s/helpdata/en/25/79eb3cad744026e10000000a11405a/frameset.htm

Is there a relation between the Engineering Change Management and MM

Hi SAP MM Gurus,
Is there a relation between Engineering Change Management and Materials Management? I know we get the versions changes updated in Material Master. But do not know where is the origin for ECM. Step by step configuration is appreciable.
Thanking in Advance.
with regards
Ravi Babu

Hi ,
I have created an application and have created end users also who will be using this application. For each of these users i have to give access to application in such a way that they will be able to see only their area a work. So how do i do this ..this needs to done based on the login user_name..my question now is how or from where will i get the current session details like user_name, current session id ,current session date and time?
Thanks in advance,
Bhargavi

Change Management Package rolout to the Production

Hi Gurus
We have a Test Land scape for Change management in Development solution manager system. We wanted to transport and configure the same in Production so that our project team can work with.
Can any body please tell me the proceadure othere that transports.
What we did is we had transported Change management Custom package and Project and the roles. When i run the process of creating the change and executing the change i am not getting any actions
Please give any advice
Point will be given for helpful answer
Thanks
Bhaskar

Hi Gurus
We have a Test Land scape for Change management in Development solution manager system. We wanted to transport and configure the same in Production so that our project team can work with.
Can any body please tell me the proceadure othere that transports.
What we did is we had transported Change management Custom package and Project and the roles. When i run the process of creating the change and executing the change i am not getting any actions
Please give any advice
Point will be given for helpful answer
Thanks
Bhaskar

Change Management. Cannot go to the next phase ... And common questions.

Hi dear colleagues!
Here there are some unpleasant problems which has arisen during Change Management functions realization...
1. After approving of Urgent Correction by so-called "Change Manager", "developer" couldn't set it status "in development" -> and begin corrections in DEV system. It outputs in status bar: "NO ACTIONS IN THE WORK LIST".
2. How should i link some urgent correction (or simply Service Message) to a specific Maintenance Cycle?
The same problem I cannot go to the next phase, system outputs that "No Maintenance Cycle is open for the current system".
3. And please can u explain in a simple words: Should i always make a maintenance project for using "Change Management" functions?
4. Can we use "Change Management" for 4.0C (vers. of satellite) systems?
Any help and tips would really appreciate.
Best regards,
Vladimir

Hi,
For configuring change management, you will have to follow the SPRO guidelines for setting up transport routes between satellite systems.
Well i list down the activities that you need to do. Details you can find in SPRO -- > SAP Solution Manager --> Scenario Specific Settings --> Change Request Management --> Standard Configuration --> transport management System
1) Activate Extended transport control by setting System Parameter CTC=1 in STMS --> Systems
2)Create Client specific transport route between satellite systems
3) Ensure that all the systems in the domain have the same transport group.
4)Configure or activate Single transport Strategy in STMS --> Overview --> transport routes.
5)Activate TMS Trusted services in STMS --> Overview --> Systems --> Goto --> transport Domain --> Management Tab page --> Security option group box.
Besides these activities, you will have to execute the SPRO IMG Activity
SAP Solution Manager --> Basic Settings --> SAP Solution Manager System --> Activate Integration with Change Request Management
For activity Intigration Solution Manager make the following entry
APPL: Change Request Management
RFC Destination : NONE
For activity Integration Change Request Management
make the entries in table BCOS_CUST as g
iven in the IMG instruction.
Now in SOLAR_PROJECT_ADMIN you can activate a maintenance project for change management by going to System Landscape --> Project Cycle
Click the check box Activate Change request Management.
(NOTE: The above option comes only in Solution Manager 4.0, for SOLMAN 3.2 you can directly create maintenance cycle in /n/tmwflow/cmsconf --> Distribution Routes --> Project Landscape group box .)
Now you can create a maintenance cycle by clickin on the button Create Task List in project cycle tab page.
Navigate to task list and activate the tasklist (Maintenance Cycle) by clicking on the status button.
Now while creating change request ensure that you are assigning the correct ibase /component of the production system in the satellite system landscape. You have to enter the ibase component of the client of the production system to whcih the client specific transport route has been made. You can find this number in transaction IB52
Hope now u can move on with CHARM.

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