Change Subscription Plan

I bought a plan last year when I went to Brazil to call family friends in United Kingdom. I am currently back in the UK and want to phone friends in Brazil instead. However I never realised that I the plan would automatically renew. The plan renewed on the 9th of September. I havent used the plan and would like some information on how I can get a refund and then re purchase a subscription for calling Brazil.

nilza_crocker1 wrote:
I havent used the plan and would like some information on how I can get a refund
Hello and welcome to the Skype Community!
https://support.skype.com/en/faq/FA12147/when-can-i-get-a-refund

Similar Messages

Want to change subscription plan from unlimited wo...

I recently subscribe for unlimited world plan which is very good but it did not include china. I would like to upgrade to the ¥1800 unlimited world china plan. Does it mean I will be charged at extra ¥700 this month from the original ¥1100 world plan or it would be ¥1100+¥1800? Thx for ur help

Hi Beansy21,
Please refer to the link below to contact the customer support:
http://helpx.adobe.com/contact.html
Regards,
Sheena

How do I change my plan to the student/teacher plan when I have the individual plan

how do I change my plan to the student/teacher plan when I have the individual plan?

To change your subscription you FIRST need to contact Adobe support to be sure you will not have to pay a termination fee - Adobe contact information - http://helpx.adobe.com/contact.html
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
When you buy an Education subscription, the terms you "click to agree" should be clear about the first/later years
-One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
Redemption Code https://creative.adobe.com/educard
ID Proof http://www.adobe.com/store/au_edu/academic_id.html

Can I change membership plans

I am a student and interested in the full Adobe CC while school is in (another month or so).
While school is out I only have need for Photoshop & Lightroom but when the new semester hits would need the full cloud again.
Can I sign up for the full CC now for a month, then roll back to PS&LR during non school months (Jun - Aug), then back the the full CC again in the fall (Sept - May)?
Thanks!

Hi dkg62 ,
Welcome to Adobe Forums .
You can change the plan from full Creative Cloud Membership to Photoshop Photography Plan.
You can follow the link mentioned below-
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
Let us know if that helps !
Thanks
Garima

I have 2 Adobe CC subscription plan under same adobe ID, but i only can manage to used on two computers. How can I activate another the second plan.

I have 2 Adobe CC subscription plan under same adobe ID, but i only can manage to used on two computers. How can I activate another the second plan.

Hi AndrewHISC
We would need to cancel one of the subscriptions and then you could sign up again using another ID.
Let me know if you wish to proceed with this.
Kind regards
Bev

I do not want to change my plan, but want to upgrade my device is that possible anymore?

I want to upgrade my families phones but i do not want to change my plans one bit, will the big bad cell phone company let me do that or are they going to be horrible and make me change and yes I will only have a smart phone.

I just went through the same thing. Unfortunately, I was not aware that the plans had changed and went in for my 2 year upgrade under the impression that my plan would stay the same, as it has for the last several years. I was told that they were no longer grandfathering customers into the unlimited data plan any longer UNLESS I was to pay FULL RETAIL price of the phone I was upgrading to, even though I was eligible for the discounted upgrade. I was very annoyed to say the least. If you upgrade and do not want to pay full retail price for your new phones you will be forced to change your plan. They back you into a corner and you have to choose one or the other. Personally, I think it's a load of garbage. I've been a Verizon customer for over 12 years and do not feel like a valued customer at all. I was perfectly happy with the plan I had because I had the ability to choose what was right for me. Sadly, Verizon no longer offers any variety in their plan structures to suit everyone's needs nor do they allow the ability to customize your plan according to your usage. Now you have a choice of share everything with 2gb or 4gb of data, or pay as you go plans where you'll get charged for every minute, every text and every mb of data used. I'm very disappointed.

The dealer changed our plan without letting us know about disadvantage.

An authorized dealer changed our plan without letting us know what is going to be changed, and we didn't even know they are changing our plan on new contract, we just found out, they do not want to answer. I want to know if we can get back our old plan, as the contract was signed under false information.
This is the story happened today:
My mom, is the master holder of our VZW account, we've been using verizon for years and years, and we first got our smartphone when Verizon just started selling iphone 4, we ordered it online when it was just released.
The plan we had was family plan with unlimited data.
We did not used data that much for the most of the time, but we did used it a lot for some month - thanks to unlimited plan.
We were trying to keep our unlimited data plan, even when my mom lost her iphone 4, she didn't connect with her old phone (not the smart one) so that our unlimited data plan would not be changed.
The dealer we made contract for iphone 4 has moved, or disappeared, i don't know, so my mom had to find another verizon dealer who speaks Korean,
because she doesn't speak English at all - but she's the one who take care of the bills and this kind of stuffs as she has more available time than me.
I wanted iphone 5 when it was released, but wasn't really sure about paying for it to get upgraded because iphone 4 was doing pretty well enough for me.
Then she found this dealer in Korea Town ( Ultimate Wireless - at 6th), and she told me that they could get us the newest smartphone only for $75 -
iphone 5 for me, and Samsung note 3 for her.
I was like - 'Samsung maybe offer some sort of special rate, but I'm pretty sure Apple wouldn't sell their just-newly-released-phone for much low price than 2yr contract price.'
and my mom was like ' i don't know but they said they can do it for sure' - so i was like Ok, why not .
I guess that's about an year and half ago.
Now iphone 6 is here, and i looked up on my verizon account and Sadly, my contract ends next May or something.
So I told my mom about Verizon's iphone trade-in offer and I feel sad about that I am not eligible for it right now.
My mom happened to visit this dealer again to add a new line in our plan, and she asked about that trade-in offer and mention that her daughter (me)
is sad that she is not eligible.
And that evening, my mom told me that they said they can do this trade-in thing for me.
and i was like what? how?
and she was like 'how do i know? they said they can do it so just told me to bring the old phone'
Well my mom, is 54 years old Korean born woman, who doesn't know about technology, English, or any complicated stuffs.
She doesn't even know what the term 'trade-in' means, so that I even had to explain her like it's an offer from verizon you give them old iphone 4 or above, and they give you $200 certificate. But only for new 2yr contracts.
She was like 'well, she said she ordered it already so just go pick it up'
She normally picks up the phone for me (since she's always around K-town, but im not) but today, I happened to have free time on afternoon, and she had some appointment so I had to go visit the dealer to pick up the phone.
So I went in, they were nice and kind, recognized my mom by mentioning her name.
She, the dealer, was a bit busy helping out other customer so I had to wait for a while -
While i was waiting for her, I just looked around inside of the store - like TV screens promoting new phones, and new plans and stuffs.
Finally she got back to me and brought out the iphone 6 from back -
and she was like
'Not sure if you know, but your contract has not been end - so it's going to be like returning and getting back with the EDGE' (speaking Korean)
If i didn't see the 'EDGE' plan stuffs from the TV screen, i probably would just go ok- ok- ok- thanks.
But when she just mentioned 'EDGE', i felt something is not right.
so I asked her, what exactly the 'EDGE' is, and what is being changed.
she hesitated a bit -and said
'Um... so you now have 6 GB data.. and ..'
i was like what? no no. we have unlimited data plan since our very first smartphone - and we never changed plan and tried keep the plan when even we lost one of our phone.
then she was like
"um...but..it seems like it changed.."
SO i asked When did it changed.
and she was like "i don't know. But you guys use only 3GB anyway"
I was like ' well, that's not important how much we actually use our data. the thing is we never changed our plan to keep the unlimited data plan'
and she just ignored it and move to next issue - setting up the new iphone 6 for my number.
she was like 'You don't need to give us the old phone. the payments will be billed to your statement and it's going to be.."
She was saying everything quickly and just briefly in Korean. She sounds like YOU DON'T HAVE TO PAY ANYTHING FOR THE PHONE.
I didn't even know there is such thing like payment plan for buying a phone BEFORE I saw it on TV SCREEN while i was waiting.
And those promoting screens was made in English, while most of their customers are Korean who doesn't know English much.
and i was like "what? what payment? Are you saying I don't have to pay for the phone OR are you saying I'm paying for the phone every month?"
She was like " uh... I mean.. there's certain payment amount you are paying for iphone 5 currently, and this plan, there will be about $10 difference for the phone payment...and.."
I'm a person who raised in Korean till highschool I speak Much better Korean than English, but I was hard to understand what she was exactly saying
because she was saying everything so complicated.
So I tried to clarify: "Ok. so this phone - I am not getting it for free. Right?"
then she was like 'uh...yes - it's now free but you don't have to pay anything right now'
So I clarified again " so that means, I'm buying the phone. not free. right?"
and she was like "uh..but it's not that you buy this right now. It's about $30... so.."
She then was saying this very unclearly so that she sounded like the phone only costs $30.
"then why did you tell my mom that you can to trade-in deal for me?" I asked.
then she was like "I didn't tell her I can do trade-in. It's not trade-in"
So I told her" OK, as you know, she doesn't know about anything about this kind of stuffs. she doesn't even know the word 'trade-in' in English. She said she asked you about we bringing you the old phone and you get us $200 gift card so we would use that card to buy iphone 6 and she told me that you said YES YOU CAN DO IT, SO BRING THE IPHONE 4"
She paused for a while, and I asked her again "and what's up with the change of plan? Our plan was unlimited data. Did you tell my mom about changing the plan? If she knew plan's being changed, she would not do this with you, or she always asks me before signing a contract if there's any change. All i remember is you are getting us decent phones only for $75. How can you explain about this?"
I was amazed after hearing her answer
"I don't know"
and her kind attitude was gone, she was like 'i don't have nothing to do or say'
I was so mad, told her to cancel the iphone 6, and I just left the store.
I'm not a person related to the law, but I've met some lawyer few times with my friends, and I remember hearing this story about fraud -
although the customer signed the contract on a stack of paper with small letters saying all about the terms and condition -
if the customer was been told differently than the actual contract info by seller,and the seller took advantage from it, then that could be counted as fraud.
I felt so conned and so sorry for my mom. I told her the story and she's mad, too.
My mom and I will look up the old statement and check records to see if we were paying for our phone during current contract and visit the dealer again if we find something odd.
But as from the story above, the dealer goes like she doesn't know anything about plan changes (even it was something she did) - so I don't really wanna talk about it with her.
So I was wondering if anyone knows if it is possible to go back to our old plan in the case when the plan was changed without user's acknowledgement.
Sorry to let you read this long story, sorry about temper.. but does anybody have idea on this sort of cases?

yes I knew it was too good to be true, so i was worried but their answer was don't worry it can be done, we are the authorized dealer.
If they fully told us about it, I wouldn't even upgrade my phone and just kept it up with my iphone 4 which I think is still working good for me.
ahh... I just feel so bad
I mean i might be ok with 6gb as we actually don't use that much for the most of the time, but still. This is wrong.
And they tried to do exactly same thing again. and just ignored the issue when I brought it up.
The reason I'm mad and want to get back my old plan is mainly because I feel we've been conned and lost something that we would not have lost without knowing it - and they knew about it all but hid it.
I don't know.. not just about losing the plan... but I think this is so wrong.

Change of planning plant in the production Order

Dear Sapians
Please suggest me how we can change the planning plant in the production order once it is saved and confirmed before taking goods receipt.
Thanks
GVRR

Hi Prasanna,
1. Order is with material
2. This order is created independently
3. yes there are dependent requirements
Scenario is we have created Production orders with X plant. Later after confirmation and before GRN planning plant is changed as per the business decission. Now client wants to receive the goods in new planning plant.
I want to know, How can business area and functional area help us to receive the goods in changed planning plant scenario. can we maintain the plant values in this fields.
Regards
GVRR

Your iPad is already active on a subscription plan that cannot be managed on this device

Help?
I got the new Verizon Ipad a few weeks ago and just now attempted to activate the 4g service. The first few attempts resulted in an error message related to my SIM card (something to the effect that it had already been in use or something). After calling Verizon and taking the card out, running through a script, and putting it back in, we eventually got it to the point where we could connect to the 4G service and that specific SIM card error message went away. However, now I am getting this error: "Your iPad is already active on a subscription plan that cannot be managed on this device". I called and talked to another rep who said they are experiencing this issue with a number of Ipads and she was submitting a ticket for me to get the error "cleared out". She said it could take a week?
When I go in and click "View Account" I either get this error message above or I get a brand new registration window to start all over again. Then immediately the "LTE" goes away in the upper left, it starts searching again, eventually finds the signal, and I get a popup saying "cellular data plan has been activated" or something to that effect. Then I am good to go.
Anyone dealing with this and have it cleared up? They are acting like its something in their system that will just go away on its on but I don't buy it. I am getting the service so I am just trying to get the "view account" functionality to work. Thanks all.

I had the same problem activating. I had gotten one error message when trying to activate. I didn't write the phone number down. I tried "View Account" again and then it started giving the error about the SIM card already being set up on an account. When I called that Verizon number the guy said I would need to go to a VZW store and get a new SIM card, but he did see the account in their system.
A while later I decided to just restart the iPad and I started getting the original message that just said it couldn't activate right now and to try again later. It provided a different phone number, which is the Verizon mobile broadband support number. When I called it the lady knew exactly what to do. She said the payment to the credit card hadn't gone through and she would have to push it through manually (this sometimes happens with certain credit cards when they see new online cellular service). She had me go to settings / reset / and to reprovision the account and reboot while she did some things on her side. When it came back up it was able to activate and the LTE even showed up. I also checked my credit card online and it only showed the $20 charge (for 1 GB Plan).
However, as you stated, when I go to "View Account" it says that the iPad is already active on a subscription that cannot be managed on this device and gives the mobile broadband support number. I will wait a few days and see if it clears up on its own, but at least the data is working.

How can you change your line access selection? I have found where you can change your plan selection, but can you change the line access fee or is that a set amount?

How can you change your line access selection? I have found where you can change your plan selection, but can you change the line access fee or is that a set amount?

DIVAB71,
Great question. The line access fees for the account are a set amount and can not be changed unless you are going from a basic to a smartphone or vice versa. If you are wondering about adding the month to month discount if you are out of contract Ann154 has provided great information on how to access and add the feature.
LindseyT_VZW
Follow us on Twitter @VZWSupport

Does Adobe Bridge CC require a Creative Cloud Subscription Plan?

Hi. We have a few users at our workplace that only require the use of Adobe Bridge CC and not any of the other Adobe CC apps. Can one simply make an Adobe ID, use it solely to download and install Bridge CC and be able to use Bridge CC (and only Bridge CC) past the typical 30-day trial period WITHOUT signing up for a Creative Cloud subscription plan? Or does one need to have either an active trial or an active subscription to be able to do this?
I was under the impression that Adobe Bridge CC was installed and managed separately from the rest of the Adobe CC apps and would be offered standalone for free. If someone knows these details, I'd love to know too. Thanks.

Bridge is nothing more than what used to be Photoshop's File Browser.
It is not offered for free, and it cannot even be installed or bought by itself.
You have to buy a single application that comes with it, such as Photoshop CS6, or subscribe to it, or subscribe to a single one of the CC applications, or suites.
Your impression was wrong.

Why is that when I changed my plan to a family plan, it pushed my device upgrade back another full year?

In November of last year, I added my mother to my plan and it changed us to a family plan. Judging by from when I bought my device, I should have an upgrade this March, but since we changed the plan, my device upgrade was pushed back until March 2015? Why is this?

I'm not sure when Verizon discontinued early upgrades at 20 months, but I believe that it may have been in April of 2013. Regardless, if you upgraded at a discount in March of 2013, the EARLIEST your upgrade eligibility date could have been would be November of 2014, NOT early to mid 2014. I can't see ANY way that you would possibly have had an upgrade eligibility date of early to mid 2014. Additionally, when Verizon discontinued early upgrades, it happened all at once so any contracts signed on or after January 1, 2012 were automatically switched to the end of the 2yr contract which was signed. As I said before, this switch was made in April 2013, I believe, so your eligibility date would have been changed at that time, not when you added a new line.
Is it possible that you had mistaken early to mid 2014 when it was originally November of 2014 for your original upgrade date and that was switched to March of 2015 when early upgrades were discontinued in April of 2014? That seems to be a more likely scenario.

I recently changed my plan to the photoshop plan which includes photoshop and Lightroom but LR won't let me go into the Develop Module or the other Modules because it says Develop Module is disabled. Please renew your membership to reactivate. I'm still a

I recently changed my plan to the photoshop plan which includes photoshop and Lightroom but LR won't let me go into the Develop Module or the other Modules because it says Develop Module is disabled. Please renew your membership to reactivate. I'm still a member so why won't it let me go into Develop Module? or any of the other modules?

The Photoshop LR CC is active but you have not yet activated it. The activation server shows it. Please log out & log back in of the CC desktop CC.
The Complete CC purchased last year is active till 11th of July. In case after logging out & logging back in does not resolve the issue, please contact Customer support Contact Customer Care
Regards
Rajshree

Change in plan

I am a new Verizon customer as of 3/18. I started with the single talk plan for 450 minutes. If I upgrade to the family plan now, will I lose the minutes that I have left?

Change your plan and ask for the change to be backdated. It will be like you never had the 450 minute plan but the family plan all along.
Otherwise you may end up with overages due to proration of the two plans.

Change of Plan fee

a couple months ago my husband dropped his phone and we upgraded to the iphone5. With that came the new shared plans that we did not want to deal with but had no choice so ok...we have one. Our bill was suppose to decrease but in fact it increased. So he called and was told that there was a change of plan fee of $30. Now I'm confused. We didn't ask to change our plan, we were told we had no choice because our unlimited plan no longer existed. My question is, when did this charge come about and why wasn't it discussed at the time and why are we being charged the fee because verizon no longer offers our original plan? This doesn't seem fair to be penalized for things we have no control over.

Where did you upgrade your husband's line? It sounds like it was a third party retailer since they don't have access to keep existing customers on the Nationwide plan. Also the upgrade fee ($30) was applied towards your bill instead of paying it at the purchase point as what is done at corporate stores or online at www.verizonwireless.com website.

Change Subscription Plan

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