Changing email over to a new user

i was recently given a blackberry curve by a friend. the device is still reciving the emails from his account even though the phone number has been changed and the phone reset. i have gone through the email set up and attempted to log in, but the password he provided me with does not work, and when i attempt to send the password to the phone, it never recives the email. 
any help in fixing this problem would be wonderful! 

A password request from the BIS account will be sent to the phone number attached... so your friend who might still have that phone number should be getting those text messages.
You need to:
1) Options > Advanced > Service Books. 
Delete all those with an apparent email address in them, or you can delete just delete them all.
2) Call your carrier (or have your friend do so) and request politely that they remove the PIN from his BIS account. Explain you purchased the device used. They don't have to do this for you, so ask nicely. They should do it for the owner of the PIN, easily. Remember, as far as the carrier is concerned, your friend still "owns" the PIN.
3) Setup your own BIS account (a BlackBerry Data Plan) on your carrier and register the device PIN/IMEI on your account.
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