Characters and the HP Touchsmart

I am helping a friend with an HP touchsmart and she is trying to use Spanish characters in Windows.  Usually one would hold down the Alt key and type a numberic code to get a character (for ex. Alt 164 gets a ñ), but it's not working for her.  Either the screen scrolls or some other odd behavior happens.  Any idea why or how to resolve the issue?
Thank you for the advice!
Travis

I think you are using US standard keyboard setting. You need to go into Keyboard language settings...
Click Start, Control Panel.
Click Clock, Language, Region, Change Keyboards or other input methods.
Click Change Keyboards.
Click Add and select United States-International keyboard
Click OK
From drop down menu (Default Input Language) select United States International
Click OK.
You should get a little keyboard guy on your taskbar - right-click it and select International keyboard.
Open Notepad and press SHIFT, Tilde (~), and then N (or you can keep doing the ALT thing).
Enjoy.
¡ = hold ALT  + !
¡ = ALT + 0161
¿ = Hold ALT + ?
¿ ALT + 0191
á = ' + a
á = ALT + 0225
é = ' + e
é = ALT + 0233
í = ' + i
í = ALT + 0237
ñ = ~ + n
ñ = ALT + 0241
ó = ' + o
ó = ALT + 0243
ú = ' + u
ü = " + u
ú = ALT + 0250
ü = ALT + 0252
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

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    Thread 2:
    0   libsystem_kernel.dylib         0x00007fff8ddf7a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff8ddf6d18 mach_msg + 64
    2   com.apple.CoreFoundation       0x00007fff8f19cf15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation       0x00007fff8f19c539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation       0x00007fff8f19be75 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit               0x00007fff87b4f05e _NSEventThread + 144
    6   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    7   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    8   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 3:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib         0x00007fff8ddf7a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff8ddf6d18 mach_msg + 64
    2   com.apple.QuartzCore           0x00007fff87399377 CA::Render::Server::server_thread(void*) + 195
    3   com.apple.QuartzCore           0x00007fff873992ad thread_fun + 25
    4   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    6   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 4:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib         0x00007fff8ddf7a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff8ddf6d18 mach_msg + 64
    2   com.apple.CoreFoundation       0x00007fff8f19cf15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation       0x00007fff8f19c539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation       0x00007fff8f19be75 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation           0x00007fff8bade967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation           0x00007fff8bade76b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    8   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    9   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 5:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib         0x00007fff8ddfb9aa __select + 10
    1   com.apple.CoreFoundation       0x00007fff8f1e8a03 __CFSocketManager + 867
    2   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    3   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    4   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 6:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib         0x00007fff8ddfb716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff859a5c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x00007fff8f325cc5 JSC::BlockAllocator::blockFreeingThreadMain() + 261
    3   com.apple.JavaScriptCore       0x00007fff8f31af5f ***::wtfThreadEntryPoint(void*) + 15
    4   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    6   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 7:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff8ddfb716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff859a5c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x00007fff8f326737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore       0x00007fff8f3265c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x00007fff8f31af5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 8:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff8ddfb716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff859a5c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x00007fff8f326737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore       0x00007fff8f3265c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x00007fff8f31af5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 9:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff8ddfb716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff859a5c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x00007fff8f326737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore       0x00007fff8f3265c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x00007fff8f31af5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 10:: JavaScriptCore::BlockFree
    0   libsystem_kernel.dylib         0x00007fff8ddfb716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff859a5c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x00007fff8f325cc5 JSC::BlockAllocator::blockFreeingThreadMain() + 261
    3   com.apple.JavaScriptCore       0x00007fff8f31af5f ***::wtfThreadEntryPoint(void*) + 15
    4   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    5   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    6   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 11:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff8ddfb716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff859a5c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x00007fff8f326737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore       0x00007fff8f3265c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x00007fff8f31af5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 12:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff8ddfb716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff859a5c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x00007fff8f326737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore       0x00007fff8f3265c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x00007fff8f31af5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 13:: JavaScriptCore::Marking
    0   libsystem_kernel.dylib         0x00007fff8ddfb716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x00007fff859a5c3b _pthread_cond_wait + 727
    2   com.apple.JavaScriptCore       0x00007fff8f326737 JSC::GCThread::waitForNextPhase() + 119
    3   com.apple.JavaScriptCore       0x00007fff8f3265c8 JSC::GCThread::gcThreadMain() + 88
    4   com.apple.JavaScriptCore       0x00007fff8f31af5f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib       0x00007fff859a3899 _pthread_body + 138
    6   libsystem_pthread.dylib       0x00007fff859a372a _pthread_start + 137
    7   libsystem_pthread.dylib       0x00007fff859a7fc9 thread_start + 13
    Thread 14 Crashed:: Dispatch queue: NSOperationQueue 0x608000c2b540
    0   libsystem_kernel.dylib         0x00007fff8ddfb866 __pthread_kill + 10
    1   libsystem_pthread.dylib       0x00007fff859a435c pthread_kill + 92
    2   libsystem_c.dylib             0x00007fff8d705b1a abort + 125
    3   libc++abi.dylib               0x00007fff8ed8ff31 abort_message + 257
    4   libc++abi.dylib               0x00007fff8edb5952 default_terminate_handler() + 264
    5   libobjc.A.dylib               0x00007fff866e130d _objc_terminate() + 103
    6   libc++abi.dylib               0x00007fff8edb31d1 std::__terminate(void (*)()) + 8
    7   libc++abi.dylib               0x00007fff8edb3246 std::terminate() + 54
    8   libobjc.A.dylib               0x00007fff866e10b0 objc_terminate + 9
    9   libdispatch.dylib             0x00007fff8ef7d2a1 _dispatch_client_callout + 28
    10  libdispatch.dylib             0x00007fff8ef817e3 _dispatch_async_redirect_invoke + 154
    11  libdispatch.dylib             0x00007fff8ef7d28d _dispatch_client_callout + 8
    12  libdispatch.dylib             0x00007fff8ef7f082 _dispatch_root_queue_drain + 326
    13  libdispatch.dylib             0x00007fff8ef80177 _dispatch_worker_thread2 + 40
    14  libsystem_pthread.dylib       0x00007fff859a4ef8 _pthread_wqthread + 314
    15  libsystem_pthread.dylib       0x00007fff859a7fb9 start_wqthread + 13
    Thread 15:
    0   libsystem_kernel.dylib         0x00007fff8ddfbe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff859a4f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff859a7fb9 start_wqthread + 13
    Thread 16:
    0   libsystem_kernel.dylib         0x00007fff8ddfbe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff859a4f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff859a7fb9 start_wqthread + 13
    Thread 17:
    0   libsystem_kernel.dylib         0x00007fff8ddfbe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff859a4f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff859a7fb9 start_wqthread + 13
    Thread 18:
    0   libsystem_kernel.dylib         0x00007fff8ddfbe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff859a4f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib       0x00007fff859a7fb9 start_wqthread + 13
    Thread 14 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x000000010d653000  rcx: 0x000000010d652828  rdx: 0x0000000000000000
      rdi: 0x0000000000011e8b  rsi: 0x0000000000000006  rbp: 0x000000010d652850  rsp: 0x000000010d652828
       r8: 0x7468677561636e75   r9: 0x00007fff8d72d8d0  r10: 0x000000000c000000  r11: 0x0000000000000206
      r12: 0x000000010d6529b0  r13: 0x00007fff76e66640  r14: 0x0000000000000006  r15: 0x000000010d652890
      rip: 0x00007fff8ddfb866  rfl: 0x0000000000000206  cr2: 0x0000000109539000
    Logical CPU:     0
    Error Code:      0x02000148
    Trap Number:     133
    Binary Images:
           0x109014000 -        0x109306fff  com.apple.mail (7.3 - 1878.6) <84C51E40-00C5-3710-8A99-04A0F6D078F5> /Applications/Mail.app/Contents/MacOS/Mail
           0x1095d8000 -        0x1095dafff  apop.so (170.1) <97DD24EE-D5F4-34EB-B521-D7BA883D2606> /usr/lib/sasl2/apop.so
           0x109662000 -        0x109672ff7  dhx.so (170.1) <E4299F4A-F42C-397A-A306-58161EFD7686> /usr/lib/sasl2/dhx.so
           0x10967f000 -        0x109687fff  digestmd5WebDAV.so (170.1) <B11199EC-EF62-3592-AE51-38EBD1B6282F> /usr/lib/sasl2/digestmd5WebDAV.so
           0x109690000 -        0x109692fff  libanonymous.2.so (170) <D1297C21-A57B-311E-9006-C3FB8689849A> /usr/lib/sasl2/libanonymous.2.so
           0x109696000 -        0x109698fff  libcrammd5.2.so (170) <940A42FC-C634-354E-AD74-691CD90A1427> /usr/lib/sasl2/libcrammd5.2.so
           0x10969d000 -        0x1096a5ff7  libdigestmd5.2.so (170) <122C0383-F9B2-34D1-89AF-D317BC4D5164> /usr/lib/sasl2/libdigestmd5.2.so
           0x1096aa000 -        0x1096aefff  libgssapiv2.2.so (170) <AA58D85E-916C-3B0B-959A-DCC58497D0F2> /usr/lib/sasl2/libgssapiv2.2.so
           0x1096b3000 -        0x1096b5fff  login.so (170) <7D801D4E-A1A4-32FC-BF2E-9F25DB902523> /usr/lib/sasl2/login.so
           0x1096b9000 -        0x1096befff  libntlm.so (170) <18693B29-154F-339C-A329-4C42A43F6428> /usr/lib/sasl2/libntlm.so
           0x1096c3000 -        0x1096cafff  libotp.2.so (170) <D1C70F92-1C75-340B-AD53-0C2CD79144FF> /usr/lib/sasl2/libotp.2.so
           0x1096d3000 -        0x1096d5fff  libplain.2.so (170) <E9C3B22A-5958-3869-B778-55948D1EC2B7> /usr/lib/sasl2/libplain.2.so
           0x10ad4c000 -        0x10ad50ffd  libpps.so (170.1) <C7604F07-E966-33F7-8727-93F000CBA92F> /usr/lib/sasl2/libpps.so
           0x10ad55000 -        0x10ad58fff  mschapv2.so (170.1) <C79F63BB-E66D-3552-9C4C-2D3EB14CEE01> /usr/lib/sasl2/mschapv2.so
           0x10ad5d000 -        0x10ad85ff6  com.apple.DirectoryService.PasswordServerFramework (10.9 - 36) <C36B818F-C1FE-3F3F-A01C-F4613F570D4D> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
           0x10ad9b000 -        0x10ad9dfff  pwauxprop.so (400.1) <B95FA3F5-0EE9-335E-BBC7-FDEDEB7F18F0> /usr/lib/sasl2/pwauxprop.so
           0x10ada2000 -        0x10ada4fff  shadow_auxprop.so (170.1) <E02127CB-F9C0-3E3B-ABBB-473EC0CB6DE7> /usr/lib/sasl2/shadow_auxprop.so
           0x10ada9000 -        0x10adabfff  smb_nt.so (170.1) <B508FD03-CE31-3B93-91D7-440BEDAD9581> /usr/lib/sasl2/smb_nt.so
           0x10adb0000 -        0x10adb2fff  smb_ntlmv2.so (170.1) <938D40AF-BEB3-3F55-B409-C84E3C2886FD> /usr/lib/sasl2/smb_ntlmv2.so
           0x10ae87000 -        0x10ae8affa  libCGXType.A.dylib (599.25.10.1) <9E609F91-BD17-3C51-A877-C80E7183A867> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
           0x10ae95000 -        0x10ae9dff3  libCGCMS.A.dylib (599.25.10.1) <9A4FAAD7-1C16-33F8-A615-1DCAB0546E31> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
           0x10aea6000 -        0x10aeceffb  libRIP.A.dylib (599.25.10.1) <623091DF-5769-3326-90EB-44EFC8087660> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
           0x10afbe000 -        0x10afc5fff  com.apple.SyncedDefaults (1.3 - 91.30.1) <26F0AD10-86CC-31A4-899C-097269680E05> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
           0x10b009000 -        0x10b00cfff  libspindump.dylib (161.2) <E16E9BFB-8F34-366F-BE10-48993F5843BC> /usr/lib/libspindump.dylib
           0x10b019000 -        0x10b01afff  com.apple.AddressBook.LocalSourceBundle (8.0 - 1371) <B3C35936-EE5F-3C40-95FF-2AE6C5D35638> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
           0x10d477000 -        0x10d47bffd  com.apple.audio.AppleHDAHALPlugIn (2.6.3 - 2.6.3f4) <2EB88B27-FA19-3C0C-AA06-7FB8BC56694E> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
           0x10d771000 -        0x10d772fef +cl_kernels (???) <894D0725-320E-443F-A2A5-AE4D7EEDF3CF> cl_kernels
           0x10dc03000 -        0x10dc07ff7  com.apple.DirectoryServicesSource (8.0 - 1371) <AF6429A6-608F-36B2-BC58-51A0C2B17C31> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
           0x10ef47000 -        0x10ef4dff7  libCGXCoreImage.A.dylib (599.25.10.1) <1AB1B2B2-55A9-3780-BCB9-1B3CE375D739> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
           0x10ef5a000 -        0x10ef5bff9 +cl_kernels (???) <A6CF5018-DF00-4B14-BDD9-44726BC21EF5> cl_kernels
           0x10ef60000 -        0x10ef61ffa +cl_kernels (???) <9911C085-9E11-4817-93FF-F42BC388AE8A> cl_kernels
           0x10ef65000 -        0x10ef65ffd +cl_kernels (???) <AB5BF522-773A-4F1A-A2A8-0643F3955480> cl_kernels
           0x10ef8b000 -        0x10f071fef  unorm8_bgra.dylib (2.3.58) <280D6FDD-8CA5-36EC-9EA1-D7DC09598E20> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
           0x10f0c3000 -        0x10f1a3ff7  unorm8_rgba.dylib (2.3.58) <8252DC3E-7434-34C6-B4B9-CFD59B923D12> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_rgba.dylib
           0x10f1f5000 -        0x10f1f5fff +cl_kernels (???) <6FB6F40E-5BFB-49C9-B9BC-1E3F8892810F> cl_kernels
           0x10f2b2000 -        0x10f2b3fe6 +cl_kernels (???) <4ACC164F-663C-4FB4-8DF9-1AFFE2F7204D> cl_kernels
           0x10f52a000 -        0x10f52bfe2 +cl_kernels (???) <8A66459C-0D0E-4615-A782-F9C3693E1BB3> cl_kernels
           0x10f535000 -        0x10f536fee +cl_kernels (???) <8C348740-E1A2-4989-AC48-2D5FF7B466EA> cl_kernels
           0x10f53f000 -        0x10f53ffe7 +cl_kernels (???) <F4DC3318-88F4-4F86-BF14-F7DEF7AF60E8> cl_kernels
           0x10f54a000 -        0x10f54afe7 +cl_kernels (???) <3DAE6673-F38E-4561-82E2-29CE06F2B102> cl_kernels
           0x10f742000 -        0x10f742feb +cl_kernels (???) <314670AD-8CA6-44F8-A32B-C2638DD8C666> cl_kernels
           0x10f7be000 -        0x10f7bffe4 +cl_kernels (???) <9B2B2FDF-A9BA-44C5-A5C4-95D1FBD61FB1> cl_kernels
           0x111ba3000 -        0x111c88fe7  unorm8_argb.dylib (2.3.58) <7B4A2580-C169-3ABC-8F62-B766914C59DD> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_argb.dylib
           0x114ba7000 -        0x114d78fff  com.apple.audio.units.Components (1.10 - 1.10) <F74A9407-DDB5-3C4F-A051-47643871ED93> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
        0x7fff652da000 -     0x7fff6530d817  dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
        0x7fff8579d000 -     0x7fff857e6fff  com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
        0x7fff857e7000 -     0x7fff857f5fff  com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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  • Correct display of characters in the Browser - Pls Help - Urgent

    Hi,
    We have a java application running on solaris 8 connected to oracle 8.1.6 database. The database characterset has been changed to WE8ISO8859P15 to support Western European Characters and the Euro symbol.
    The problem we are facing is, when the euro symbol (Alt + 0128) is entered thru the HTML form and then retrieved from the database and again displayed on the HTML form, it shows as inverted question mark or some other character.
    If any one can tell us exactly the steps to follow overcome this problem, it would be of great help. What settings have to be changed in the webserver, database and the client side so that there is proper data conversion.
    Immediate response is apprecited.
    Thanks

    Couple of samples to try:
    1)
    <%@ page contentType="text/html;charset=ISO-8859-15" %>
    <HTML>
    <HEAD>
    <TITLE>Hello</TITLE></HEAD>
    <BODY>
    <%
    String charset = response.getCharacterEncoding();
    %>
    <BR> encoding = <%= charset %> <BR>
    <%
    String nameValue = request.getParameter("euro");
    String euroVal = "\u20ac";
    if (nameValue == null || nameValue.length() == 0) { %>
    <FORM METHOD="GET">
    Please input your name: <INPUT TYPE="TEXT" NAME="euro" value="<%=euroVal%>" size=20> <BR>
    <INPUT TYPE="SUBMIT">
    </FORM>
    <% }
    else
    nameValue= new String(nameValue.getBytes("ISO8859_1"), charset); %>
    <H1> Hello, <%= nameValue %> </H1>
    <%
    //insert nameValue into database
    %>
    </BODY>
    </HTML>
    2)
    <%@ page contentType="text/html;charset=ISO-8859-15" %>
    <HTML>
    <HEAD>
    <TITLE>Hello</TITLE></HEAD>
    <BODY>
    <%
    String charset = response.getCharacterEncoding();
    request.setCharacterEncoding(charset);
    %>
    <BR> encoding = <%= charset %> <BR>
    <%
    String nameValue = request.getParameter("euro");
    String euroVal = "\u20ac";
    if (nameValue == null || nameValue.length() == 0) { %>
    <FORM METHOD="GET">
    Please input your name: <INPUT TYPE="TEXT" NAME="euro" value="<%=euroVal%>" size=20> <BR>
    <INPUT TYPE="SUBMIT">
    </FORM>
    <% }
    else
    %>
    <H1> Hello, <%= nameValue %> </H1>
    <%
    //insert nameValue into database
    %>
    </BODY>
    </HTML>We have tired your code and here are the answers to your questions:
    1. Does the euro example work in your environment?No it is not working.we could not run the second example because'
    we don't have a "request.setCharacterEncoding(charset)" method.
    we are using servlet 2.2 api
    2. Is the HTML form a JSP/Servlet or a HTML calling CGI?we are having HTML/JSP form calling a servlet.
    the results and forms are always JSP.
    3. Try using a HTTP GET in the form and observe the URL on
    the browser. Does it show the parameter as:
    http://host:port/euro01.jsp?euro=%A4
    Euro symbol's code point is A4 in ISO-8859-15. We'd like to make
    sure it is not corrupted when it is sent to the server.your previous example shows it as %A4 but it is not inserting correctly
    in the database.The ascii value of the inserted value is 191 but we guess the correct
    ascii value is 164.
    4. After insertion, check the value on the database server.
    Assume you insert the data in the following table:
    create table tab01 (col01 varchar2(100));
    You can query the euro code point:
    select dump(col01, 16) from tab01;
    Check to see if the value shows A4.the result we have is Typ=1 Len=1: bf
    5. Please be aware that the example above is for varchar/char
    column. You mentioned uploading blob content into database. Is
    it a separate issue? Or do you just request a blob example?Actually blobs are not a problem. What we actually meant is that we are uploading some blob content into the database for which we have to use com.oreilly.servlet.MultipartRequest. But inserting euro symbol becomes a problem when we use this. If we use without multipart request we are able to insert euro but will not be able to upload blob. Blob content is not related to euro.
    6. If problem still persists, I suggest that you send us a simple
    program of yours that include the HTML/JSP and your schema
    (SQL). Here is the program we are using to test.
    <html>
    <HEAD>
    <title>Charset Test</title>
    <meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-15">
    </head>
    <body>
    <form name='f' action="CharsetTestJSP.jsp" method=post enctype="multipart/form-data">
    <input type=text name="TestValueMpr">
    <input type=submit value="Submit for MultipartRequest">
    </form>
    <form name='forn' action="CharsetTestReqJSP.jsp" method=post >
    <input type=text name="TestValueReq">
    <input type=submit value="Submit for OrdinaryRequest">
    </form>
    </body>
    </html>
    this is the html file with two forms , one with multipart request and the other without it. When used the form without multipart request, inserting euro into the db, stores it correctly and displays it correctly when retrieved. The html form calls 2 jsp files which are as follows:
    CharsetTestReqJSP.jsp
    <%@ page contentType="text/html; charset=ISO-8859-15" %>
    <%@ page import="com.interactive1.kf.Config,java.sql.*"%>
    <%
              //response.setContentType("text/html");
    //response.setHeader("Content-Type", "text/html; charset=ISO-8859-15");
    //java.io.PrintWriter out = response.getWriter();
    String test = "test";
    String testFromForm = request.getParameter("TestValueReq");
    * Here instaed of the test value we are
    * inserting what is coming from the form
    Connection con = null;
    try {
    con = Config.getInstance().getConnection();
    StringBuffer sql = new StringBuffer("INSERT INTO x_temp VALUES (?)");
    PreparedStatement pstmt = con.prepareStatement(sql.toString());
    pstmt.setString(1,testFromForm);
    pstmt.executeUpdate();
    pstmt.close();
    pstmt = con.prepareStatement("SELECT * FROM x_temp");
    ResultSet rst = pstmt.executeQuery();
    while(rst.next()) {
    out.println(rst.getString("text"));
    rst.close();
    pstmt.close();
    } catch (SQLException se) {
    out.println("problem sql exception : " + se.getMessage());
    } finally {
    if (con!=null) {
    try {
    con.close();
    } catch (SQLException se) {
    se.printStackTrace();
    out.println(response.getCharacterEncoding());
    out.println("");
    System.out.println("");
    %>
    CharsetTestJSP.jsp
    <%@ page contentType="text/html; charset=ISO-8859-15" %>
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