Charged for the service I do not want

I have skype service for unlimited US and Canada, recently I have found that they have charged my credit card for premium service which is $9.99, when I called they told me that I have to subscribe to $39.99 to get that resolved. I am not sure how 2 mistake can correct something?
They even told me to go to bank and dispute the charge if I want.
Does anyone has customer care number where I can get solution? How I can get this resolve?

Hi,
I checked your account and found that the $9.99 charge has already been refunded. You also have your preferred subscription active on your account.
For future reference, you can find out how to contact Customer Service via chat or email through this link: https://support.skype.com/en/faq/FA1170/
Rod
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