Prepare a binder for the service requests is not working
Hi all I did migration from stellet 7.5 tp oracle cs 10gr3 but my component is not working well the problem is in getEnvironment I think can any body help
thanks
here is the code how can i fix it
// prepare a binder for the service requests
DataBinder serviceBinder = new DataBinder();
serviceBinder.setEnvironment(SharedObjects.getEnvironment());
What is Oracle CS 10gR3? Is this an E-business component? In that case this is not the appropriate forum...
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Problem in updating the notes for the service request
Hi All,
I am passing the following parameters to update the notes to the service request but not successful.
Can anyone let me know the workable solution.
set text
ls_text-ref_handle = 1.
ls_text-ref_kind = 'A'.
ls_text-tdid = 'S001'.
ls_text-text_object = 'CRM_ORDERH'.
ls_text-tdstyle = 'SYSTEM'.
ls_text-tdform = 'SYSTEM'.
ls_text-tdspras = 'E'.
ls_text-mode = 'I'.
lv_txt = 'Centre Update request for:'.
ls_lines-tdformat = '*'.
ls_lines-tdline = lv_txt.
append ls_lines to lt_lines.
ls_text-lines = lt_lines.
append ls_text to lt_text.
clear ls_input_field.
ls_input_field-ref_handle = 1.
ls_input_field-ref_kind = 'A'.
ls_input_field-objectname = 'TEXTS'.
CLEAR ls_fieldname.
ls_fieldname-fieldname = 'LINES'.
CLEAR ls_fieldname-changeable.
lv_logical_key = '1'.
concatenate 'CRM_ORDERH' lv_logical_key into lv_logical_key.
ls_input_field-logical_key = lv_logical_key.
INSERT ls_fieldname INTO TABLE ls_input_field-field_names.
INSERT ls_input_field INTO TABLE lt_input_field.Hi Surya
Please, use this FM:
DATA: lv_textobject TYPE thead.
lv_textobject-tdid = <TEXT ID>.
lv_textobject-tdname = <GUID OF SERVICE REQUEST>.
lv_textobject-tdobject = 'CRM_ORDERH'.
lv_textobject-tdspras = sy-langu.
CALL FUNCTION 'SAVE_TEXT'
EXPORTING
header = lv_textobject
savemode_direct = 'X'
" insert = 'X'
TABLES
lines = lt_text.
Hope this helpful! -
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Alert to IC Agent when the status for the service request is changed
HI,
When a Service request status is changed to completed immediately the ic Agent should receive an Alert so that he can call the customer for survey. If he has not taken any action then the alert should be available in his inbox and an Alert should be sent to his manager that the Ic Agent has not done the survey.
With Regards,
Selvam THi,
You may try in the service request action profile, when the status is set 'completed' then trigger the alert.
For this you have to first configure the alert.
Thanks,
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SOAPElement in web service request does not work
I have following code call web service:
ServiceFactory sf = ServiceFactory.newInstance();
Service service = sf.createService(new QName("http://echo.demo.oracle/", "tns"));
String endpoint="http://localhost:8888/test/echo";
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((XMLElement) m1).print(System.out);
call.invoke( new Object[]{m1} );I got the SOAP request like:
<?xml version="1.0" encoding="UTF-8"?>
<env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<env:Body>
<tns:echoStringElement xmlns:tns="http://echo.demo.oracle/"/>
</env:Body>
</env:Envelope>
Why the element m2 "sss" missing from request?
from ((XMLElement) m1).print(System.out);
I can see both m1 and m2 and XML looks fine.
Also, I noticed actually the SOAP request is not affect by the SOAPElement I created since even I modified some string in this line, I still get the same request.
SOAPElement m1 = soapfactory.createElement("echoStringElement", "tns", "http://echo.demo.oracle/");Hello Ivan,
I think you better submit a support ticket to investigate the issue.
Regards,
Konstantin -
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I checked your account and found that the $9.99 charge has already been refunded. You also have your preferred subscription active on your account.
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If you found this answer helpful, please give Kudos. If it resolved your issue, mark it as a solution to help others. Thanks! -
I recently upgraded our Test machine from 12.1.1 to 12.1.3 (RHEL 4.8). After performing the install and applying appropriate patches and most recent CPU when I attempt to 'Find Service Request' I can search by number, choose the correct SR I want in the form and click open. However when the SR form opens it just defaults to a new SR instead of the one returned in the search results. I have generated all form files again and that did not change anything. I have searched and not come across anything that appears to be applicable. Anyone have any ideas?
ThanksI am logged in as myself and using the 'Service' responsibility.
Service -> Service Requests -> Find Service Requests
versions:
CSXSRISR 120.208.12010000.84
I do the search and I find it, however when it goes to open the result the sr form is as it is new.
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Hi,
I am having a link between oracle server and Microsoft sql server let' say 'SQLWEB' this link is perfectly working fine when I query table having few hundred thousand records but It’s not working for one of the table which is having a more then 3 million record at sql server. any one of you is having any Idea why this peculiar behavior is there any limitations for this heterogeneous link is there any workaround for the same. Below you can see the first query returns the count from table but second query is getting disconnected as that’s a very huge table having millions of record.
shams at oracleserver> select count(*) from investors@sqlweb ;
COUNT(*)
15096
shams at oracleserver> select count(*) from transactions@sqlweb;
select count(*) from transactions@sqlweb
ERROR at line 1:
ORA-02068: following severe error from SQLWEB
ORA-28511: lost RPC connection to heterogeneous remote agent using SID=%s
ORA-28509: unable to establish a connection to non-Oracle system
Regards
Shamsheer
Message was edited by:
ShamsheerIn general you want to minimize the traffic going over the dblink. This is best handled with view on the sql server try. You might try creating a view on sql server like:
create view all_investors as
select * from investors
Then from sql plus:
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If you are referring to the speaker at the bottom, there is only one, the other is a microphone. Otherwise, have you attempted a reset?
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Alright.
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Choose one:
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Hi ford1003,
Create PDF cannot be installed as it is a SAAS. However, when i looked in to your account, i see only export PDF.
It can be used to export PDF to WORD, Excel,PPT.
Hope it helps.
THanks,
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