I tried to purchase an album, it said wrong zip code so i fixed that. was charged for the album but it did not download. any help?

I hadnt updated my bank info when i moved. I finally got aroud to it and also on my itunes. I was charged for the album that did not download. Help please.

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

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HT203167 I am trying to download songs onto my PC it gets to about 85% download then my computer crashes. When I look in my account I have been charged for the items but it has not downloaded and there are no available downloads??

I am trying to download songs onto my PC it gets to about 85% downloaded and then freezes I have to turn off and restart but then I have been charged for the item but it is not available in my downloads can anyone help?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

Why my account was charge for USD 1 which i do not have any purchase of this amount

My bank was charge me the following amount of USD 1. But i do not have any purchase of USD1. Please check and refund.
24-Apr-2012
PREAUTH SALE APPLE ITUNES STORE USD\\L DATED 24/04/12
US$1.00

These are user-to-user forums.
If you have just set up an iTunes account and/or changed your credit card details on it then you will probably have been 'charged' a 'holding charge' which should disappear off your account within a few days - there is more info here : http://support.apple.com/kb/HT3702

I was in the middle of downloading an album and it stopped after third song. I was charged for the album already.

I was in the middle of downloading an album and it stopped aftrer the third song.The song list still appears on my screen. I was also charged for it.

ITUNES SUPPORT BILLINGS etc
http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

I purchased coins for slotomania game app but it did not download it

I purchased coins for slotomania game but it did not download it and my credit card is charged?

If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I lost my password and i could get into my phone, i tried but it said connect to itune. i did, but i did not get any result. please give me some advises how do i get my password back or reset with a new one?

Ipjone6, silver, 64GB
I lost my password and i could get into my phone, i tried but it said connect to itune. i did, but i did not get any result. please give me some advises how do i get my password back or reset with a new one?

how to reset password:
https://iforgot.apple.com/password/verify/appleid

My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing called apple they did not know any help out there TX

My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing i did not install any software before this happend i called apple they did not know, any help out there TX

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

HT4009 I already bought the in app purchase for the game Monster Warlord by Gamevil and i did not receive any of the jewel until now.. i already send a report to the developer but they did not reply for my case.. what should i do?

As the topic above. My accout already deducted $49.99 for the purchase but I did not get any of the jewel.. Please help me..

Contact iTunes support, they will fix things:
http://www.apple.com/support/itunes/

The app anime box will not save any pics to my photo library i tryed reinstalling the app but it did not work

the app anime box will not save any pics to my photo library i tryed reinstalling the app but it did not work

there are many apps out for ios so asking for spc app issues here is like asking if anybody know a guy called mike
asking at the developer of the apps would be much adviced
http://bisimplex.com/

Downloaded ios6 to my ipod touch and lost all color when i select an artist or song how can i get to be blue again tried resetting did not work any help would be apprciated?

just downloaded ios6 on my ipod touch and lost all color when I select an artist or song how can I get it to be blue again tried resetting did not work any help offered would be liked

You need to restore.
Everything should be on your computer, so you can just sync it back.
iPod touch User Guide (For iOS 4.3 Software)

Hi! I'd like to purchase PS and LR, when I processing the payment, I find that my Adobe ID registered under US, However, I living in HK, how to change? can't process the payment being I did not have any ZIP code

Hi! I'd like to purchase PS and LR, when I processing the payment, I find that my Adobe ID registered under US, However, I living in HK, how to change? can't process the payment being I did not have any ZIP code

Hi Ivanlaiwh,
I have been doing the modification regarding your account.
You should now be able to proceed to a new purchase.
Thanks.
Arnaud.

I have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days

i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!!!

what shall i do now?

I bought and was charged for some music. It is not in check for available downloads or my purchased file. However it shows up in recent purchases. I just recovered from a problem and had to uninstall and reinstall. Where could this purchase be?

I bought and was charged for some music. It is not in check for available downloads or the purchased file. It does show up on my view my account recent purchases. Where could this music be? I recently recovered from an iTunes problem and had to uninstall and reinstall and finally manged to get everything back to work. Except for this most recent purchase which just happens to be my son's band so I would really like to have it.

Start with this article.
http://support.apple.com/kb/TS1408
If you live in the US, you can always redownload the music at no cost. See this article for information.
http://support.apple.com/kb/ht2519
And if nothing else, try contacting iTunes support and explaining the situation to them.
http://www.apple.com/support/itunes/contact.html
B-rock

HT4059 I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't

I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

Store > Check for available downloads
Or report a problem...
tt2

I tried to purchase an album, it said wrong zip code so i fixed that. was charged for the album but it did not download. any help?

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