Checked flag, user says they did not receive

I am getting a successful response in XI for a message I sent to the vendor via the HTTP adapter. Yet the vendor says they never received it. Is this possible? If so, what could be wrong? I have not had this problem with other vendors. I also sent them the XML document that was mapped out and it posted in their system using their test tool.
Regards,
Chris

Hi Chris,
Do you want to check if the suppliers have given you the correct URL that their inbox is set to or check if you are using any proxy ports? or do you want to check the charset of the supplier is the same as what you are sending..i.e both of you are in UTF-8?
These reasons could be distinct but its odd to get a checkered flag and still not POST the message..
Hope I am of some help..
-Teresa

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Checked flag, user says they did not receive

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