Cisco 3750G all links reset
I have a Cisco 3750G with routing enabled. Sometimes, I experience a situation: some clients computers are disconnected from the switch and then reconnected immediately. The whole things happened and ended within 5s. But it often happened, >5 times a day.
The log in switch shows:
Switch#sh logSyslog logging: enabled (0 messages dropped, 0 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)No Active Message Discriminator.No Inactive Message Discriminator. Console logging: level debugging, 373 messages logged, xml disabled, filtering disabled Monitor logging: level debugging, 0 messages logged, xml disabled, filtering disabled Buffer logging: level debugging, 373 messages logged, xml disabled, filtering disabled Exception Logging: size (4096 bytes) Count and timestamp logging messages: disabled File logging: disabled Persistent logging: disabledNo active filter modules. Trap logging: level informational, 377 message lines loggedLog Buffer (4096 bytes):rface GigabitEthernet1/0/13, changed state to down1d21h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up1d21h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to down2d02h: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/13, changed state to up2d02h: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/0/13, changed state to upSwitch#
I didn't see any problems here, just some interfaces are down and then become up again. This happened not only on this single computer, but on some other devices including a Apple Airport Exterem.
Anyone has any idea about this?
Thanks in advanced.
UPDATE @ Feb 14 20:05 NST:
Configuration on that port is listed below:
Switch#sh run int gi1/0/13Building configuration...Current configuration : 66 bytes!interface GigabitEthernet1/0/13 switchport access vlan 30endSwitch#sh int gi1/0/13GigabitEthernet1/0/13 is up, line protocol is up (connected) Hardware is Gigabit Ethernet, address is 0014.a93b.830d (bia 0014.a93b.830d) MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec, reliability 255/255, txload 1/255, rxload 1/255 Encapsulation ARPA, loopback not set Keepalive set (10 sec) Full-duplex, 1000Mb/s, media type is 10/100/1000BaseTX input flow-control is off, output flow-control is unsupported ARP type: ARPA, ARP Timeout 04:00:00 Last input 00:13:27, output 00:00:01, output hang never Last clearing of "show interface" counters never Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0 Queueing strategy: fifo Output queue: 0/40 (size/max) 5 minute input rate 14000 bits/sec, 7 packets/sec 5 minute output rate 175000 bits/sec, 8 packets/sec 802083047 packets input, 1214885172159 bytes, 0 no buffer Received 34405 broadcasts (16832 multicasts) 0 runts, 0 giants, 0 throttles 0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored 0 watchdog, 16832 multicast, 0 pause input 0 input packets with dribble condition detected 810796080 packets output, 62243896017 bytes, 0 underruns 0 output errors, 0 collisions, 2 interface resets 0 babbles, 0 late collision, 0 deferred 0 lost carrier, 0 no carrier, 0 PAUSE output 0 output buffer failures, 0 output buffers swapped outSwitch#sh hardCisco IOS Software, C3750 Software (C3750-IPSERVICESK9-M), Version 12.2(55)SE8, RELEASE SOFTWARE (fc2)Technical Support: http://www.cisco.com/techsupportCopyright (c) 1986-2013 by Cisco Systems, Inc.Compiled Wed 26-Jun-13 11:25 by prod_rel_teamImage text-base: 0x01000000, data-base: 0x02F00000ROM: Bootstrap program is C3750 boot loaderBOOTLDR: C3750 Boot Loader (C3750-HBOOT-M) Version 12.2(44)SE5, RELEASE SOFTWARE (fc1)Switch uptime is 4 days, 1 hour, 52 minutesSystem returned to ROM by power-onSystem image file is "flash:c3750-ipservicesk9-mz.122-55.SE8/c3750-ipservicesk9-mz.122-55.SE8.bin"This product contains cryptographic features and is subject to UnitedStates and local country laws governing import, export, transfer anduse. Delivery of Cisco cryptographic products does not implythird-party authority to import, export, distribute or use encryption.Importers, exporters, distributors and users are responsible forcompliance with U.S. and local country laws. By using this product youSwitch#sh verCisco IOS Software, C3750 Software (C3750-IPSERVICESK9-M), Version 12.2(55)SE8, RELEASE SOFTWARE (fc2)Technical Support: http://www.cisco.com/techsupportCopyright (c) 1986-2013 by Cisco Systems, Inc.Compiled Wed 26-Jun-13 11:25 by prod_rel_teamImage text-base: 0x01000000, data-base: 0x02F00000ROM: Bootstrap program is C3750 boot loaderBOOTLDR: C3750 Boot Loader (C3750-HBOOT-M) Version 12.2(44)SE5, RELEASE SOFTWARE (fc1)Switch uptime is 4 days, 1 hour, 52 minutesSystem returned to ROM by power-onSystem image file is "flash:c3750-ipservicesk9-mz.122-55.SE8/c3750-ipservicesk9-mz.122-55.SE8.bin"This product contains cryptographic features and is subject to UnitedStates and local country laws governing import, export, transfer anduse. Delivery of Cisco cryptographic products does not implythird-party authority to import, export, distribute or use encryption.Importers, exporters, distributors and users are responsible forcompliance with U.S. and local country laws. By using this product youagree to comply with applicable laws and regulations. If you are unableto comply with U.S. and local laws, return this product immediately.A summary of U.S. laws governing Cisco cryptographic products may be found at:http://www.cisco.com/wwl/export/crypto/tool/stqrg.htmlIf you require further assistance please contact us by sending email [email protected] WS-C3750G-24T (PowerPC405) processor (revision J0) with 131072K bytes of memory.Processor board ID CAT0929Z31BLast reset from power-on5 Virtual Ethernet interfaces24 Gigabit Ethernet interfacesThe password-recovery mechanism is enabled.512K bytes of flash-simulated non-volatile configuration memory.Base ethernet MAC Address : 00:14:A9:3B:83:00Motherboard assembly number : 73-8046-08Power supply part number : 341-0048-03Motherboard serial number : CAT09300BFAPower supply serial number : DTH09262K40Model revision number : J0Motherboard revision number : B0Model number : WS-C3750G-24T-SSystem serial number : CAT0929Z31BHardware Board Revision Number : 0x05Switch Ports Model SW Version SW Image------ ----- ----- ---------- ----------* 1 24 WS-C3750G-24T 12.2(55)SE8 C3750-IPSERVICESK9-MConfiguration register is 0xFSwitch#
UPDATE @ Feb 14 20:45 NST
Switch#sh controller e GigabitEthernet1/0/13 Transmit GigabitEthernet1/0/13 Receive 2153682004 Bytes 3714795707 Bytes 810677366 Unicast frames 802082816 Unicast frames 149673 Multicast frames 17023 Multicast frames 18389 Broadcast frames 17786 Broadcast frames 0 Too old frames 3709393103 Unicast bytes 0 Deferred frames 2881529 Multicast bytes 0 MTU exceeded frames 2521075 Broadcast bytes 0 1 collision frames 0 Alignment errors 0 2 collision frames 0 FCS errors 0 3 collision frames 0 Oversize frames 0 4 collision frames 0 Undersize frames 0 5 collision frames 0 Collision fragments 0 6 collision frames 0 7 collision frames 1320039 Minimum size frames 0 8 collision frames 250602 65 to 127 byte frames 0 9 collision frames 165765 128 to 255 byte frames 0 10 collision frames 77695 256 to 511 byte frames 0 11 collision frames 124005 512 to 1023 byte frames 0 12 collision frames 800179519 1024 to 1518 byte frames 0 13 collision frames 0 Overrun frames 0 14 collision frames 0 Pause frames 0 15 collision frames 0 Excessive collisions 0 Symbol error frames 0 Late collisions 0 Invalid frames, too large 0 VLAN discard frames 0 Valid frames, too large 0 Excess defer frames 0 Invalid frames, too small 802135613 64 byte frames 0 Valid frames, too small 243436 127 byte frames 1271533 255 byte frames 0 Too old frames 100832 511 byte frames 0 Valid oversize frames 64915 1023 byte frames 0 System FCS error frames 7029099 1518 byte frames 0 RxPortFifoFull drop frame 0 Too large frames 0 Good (1 coll) frames 0 Good (>1 coll) framesSwitch#
UPDATE @ Feb 14 21:25 NST
Switch#test cable tdr interface G 1/0/13TDR test started on interface Gi1/0/13A TDR test can take a few seconds to run on an interfaceUse 'show cable-diagnostics tdr' to read the TDR results.Switch#sh cable tdr interface G 1/0/13TDR test last run on: March 05 03:07:45Interface Speed Local pair Pair length Remote pair Pair status--------- ----- ---------- ------------------ ----------- --------------------Gi1/0/13 1000M Pair A 2 +/- 10 meters Pair B Normal Pair B 0 +/- 10 meters Pair A Normal Pair C 0 +/- 10 meters Pair D Normal Pair D 0 +/- 10 meters Pair C NormalSwitch#
UPDATE @ 14:30 Feb 17 NST
Switch#test cable-diagnostics tdr interface G 1/0/15TDR test started on interface Gi1/0/15A TDR test can take a few seconds to run on an interfaceUse 'show cable-diagnostics tdr' to read the TDR results.Switch#show cable-diagnostics tdr int G 1/0/13TDR test last run on: March 05 03:07:45Interface Speed Local pair Pair length Remote pair Pair status--------- ----- ---------- ------------------ ----------- --------------------Gi1/0/13 1000M Pair A 2 +/- 10 meters Pair B Normal Pair B 0 +/- 10 meters Pair A Normal Pair C 0 +/- 10 meters Pair D Normal Pair D 0 +/- 10 meters Pair C NormalSwitch#
I'm pretty sure that the NIC and driver is not the problem.
Back in 2008, I had witnessed first-hand on how a brand new Intel GigabitEthernet NIC card reacts to legacy 3500XL switches. No matter what IOS you've loaded on the switch the links will go down/up between 25 to 45 times per minute. This will cause users very, very slow response. The easiest way to fix this issue is to force the NIC card to negotiate to 100/Full.
I am not saying to you have Intel NIC card but so far all suspects are on the table. Your wired NIC card has not been ruled out.
another Apple Airport Extreme which connected to this switch also experiencing this problem.
Hmmmm ... I'm reviewing the TDR result. What kind of cable is this? Is this a 1 metre cable? Can you please change this?
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Hey Halefarm, What happens if you connect directly with the charging source with your cable, no docking station? Since resetting did not help, try connecting directly with the cable to your power source and your iPod. Next try a different cable, there could be a short in the one you are currently using. If still will not charge correctly, I'm leaning in the direction of a failing battery. Set up an appointment to have your iPod evaluated by Apple. Have your iPod evaluated for possible battery issues. Take the cable and dock and have them tested as well. If it is a failing battery, you choices are; replace the battery, either through Apple or third party shop. Replace it yourself, if you can. Or, you look into getting a new iPod. I don't have the cost of a new battery for an iPod 3, but I'm sure it's under $100. Check with Apple for exact pricing. Good luck, Cheers.
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