Cisco Smartnet for WS-C3750X-48P-S switch.

Hello,
One of my collegues states that:
"With the new 3750X and 3560X Switches you do not have to purchase SmartNET as they are covered by 24X7 hardware replacement for the live of the switch."
I do have 2x 3750X stacked, so I'd like to make sure if this is true? If so how does it work?
Thank you,
forman 

forman
This is a very interesting question that may have several subtle issues in the answer. I am giving a URL to a Cisco document that discusses the limited lifetime warranty for the 3750X switches.
http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps10745/product_bulletin_c25-607000.html
What I get from reading this includes these points:
- this applies to switches running the base feature sets. If you need some feature available only in IP Services image then you need SMARTnet.
- you have coverage for hardware problems for the lifetime of the switch.
- the hardware coverage provides next business day replacement. Some networks need replacements more quickly that this. What are the requirements for replacement time for your network?
- the warranty provides updates to software, maintenance releases and  bug fixes, but upgrades require a maintenance contract.
- the limited warranty gives you only 90 days of TAC support.. You will get bug fixes as they are released, but what do you do if you have the limited warranty and believe that you are running into a new bug?
Some networks will look at the situation and will be happy with just the limited warranty while other networks will consider the restrictions and uncertainty and decide that SMARTnet is worth it. Where does your network fall in this consideration?
HTH
Rick

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    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/11
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/12
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/13
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/14
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/15
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/16
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/17
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/18
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/19
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/20
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/21
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/22
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/23
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/24
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/25
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/26
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/27
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/28
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/29
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/30
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/31
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/32
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/33
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/34
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/35
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/36
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/37
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/38
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/39
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/40
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/41
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/42
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/43
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/44
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/45
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/46
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/47
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface FastEthernet0/48
    description *** Curric4 VLAN Port ***
    switchport access vlan 6
    spanning-tree portfast
    interface GigabitEthernet0/1
    description *** Connected to wc3_switch_1 ***
    switchport trunk encapsulation dot1q
    switchport mode trunk
    spanning-tree portfast
    interface GigabitEthernet0/2
    description *** Connected to wc3_switch_3 ***
    switchport trunk encapsulation dot1q
    switchport mode trunk
    spanning-tree portfast
    interface GigabitEthernet0/3
    shutdown
    interface GigabitEthernet0/4
    shutdown
    interface Vlan1
    ip address 10.0.0.32 255.255.255.0
    ip default-gateway 10.0.0.254
    ip classless
    ip http server
    control-plane
    line con 0
    password 7 135514015A0F
    logging synchronous
    login local
    line vty 0 4
    password 7 135514015A0F
    logging synchronous
    login local
    line vty 5 15
    no login
    end

    The switch configurations look pretty straightforward and mostly correct.
    I notice that the problem switch has "ip routing" global command. Why is that necessary? You are only using it as a L2 switch, yes?  If you use "ip routing" and have no routing process (ospf, eigrp, etc.) running you would need to add a static default route (ip route 0.0.0.0 etc.) and not use the "ip default-gateway" command. Otherwise the switch itself (the SVI) does not know how to leave the management VLAN routing-wise since it is the only L3 interface defined.
    (I might also add "ip http authentication local" on each and I'd definitely disable telnet in favor of ssh)

  • Ask the Expert: Cisco Nexus 2000, 5000, and 6000 Series Switches

    with Cisco Expert Vinayak Sudame
    Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions how to configure and troubleshoot the Cisco Nexus 2000, 5000 and 6000 Series Switches with Cisco subject matter expert Vinayak Sudame. You can ask any question on configuration, troubleshooting, features, design and Fiber Channel over Ethernet (FCoE).
    Vinayak Sudame is a Technical Lead in Data Center Switching Support Team within Cisco's Technical Services in RTP, North Carolina. His current responsibilities include but are not limited to Troubleshooting Technical support problems and Escalations in the areas of Nexus 5000, Nexus 2000, FCoE. Vinayak is also involved in developing technical content for Cisco Internal as well as external. eg, Nexus 5000 Troubleshooting Guide (CCO), Nexus 5000 portal (partners), etc. This involves cross team collaboration and working with multiple different teams within Cisco. Vinayak has also contributed to training account teams and partners in CAE (Customer Assurance Engineering) bootcamp dealing with Nexus 5000 technologies. In the past, Vinayak's responsibilities included supporting MDS platform (Fiber Channel Technologies) and work with EMC support on Escalated MDS cases. Vinayak was the Subject Matter Expert for Santap Technologies before moving to Nexus 5000 support. Vinayak holds a Masters in Electrical Engineering with Specialization in Networking from Wichita State University, Kansas. He also holds Cisco Certification CCIE (#20672) in Routing and Switching.
    Remember to use the rating system to let Vinayak know if you have received an adequate response.
    Vinayak might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the  Data Center sub-community, Other Data Center Topics discussion forum shortly after the event.
    This event last through Friday July 12, 2013. Visit the community often to view responses to youe questions of other community members.

    Hi Vinayak,
    Output of "show cfs internal ethernet-peer database"
    Switch 1
    ETH Fabric
    Switch WWN              logical-if_index
    20:00:54:7f:ee:b7:c2:80 [Local]
    20:00:54:7f:ee:b6:3f:80 16000005
    Total number of entries = 2
    Switch 2
    ETH Fabric
    Switch WWN              logical-if_index
    20:00:54:7f:ee:b6:3f:80 [Local]
    20:00:54:7f:ee:b7:c2:80 16000005
    Total number of entries = 2
    Output of "show system internal csm info trace"
    Switch 1 in which "show cfs peers" show proper output
    Mon Jul  1 05:46:19.145339  (CSM_T) csm_sp_buf_cmd_tbl_expand_range(8604): No range command in buf_cmd_tbl.
    Mon Jul  1 05:46:19.145280  (CSM_T) csm_set_sync_status(6257): Peer RT status PSSed
    Mon Jul  1 05:46:19.145188  (CSM_T) csm_sp_handle_local_verify_commit(4291):
    Mon Jul  1 05:46:19.145131  csm_continue_verify_ac[597]: peer is not reachable over CFS so continuing with local verify/commit
    Mon Jul  1 05:46:19.145071  csm_tl_lock(766): Peer information not found for IP address: '172.16.1.54'
    Mon Jul  1 05:46:19.145011  csm_tl_lock(737):
    Mon Jul  1 05:46:19.144955  (CSM_EV) csm_sp_build_tl_lock_req_n_send(941): sending lock-request for CONF_SYNC_TL_SESSION_TYPE_VERIFY subtype 0 to Peer ip = (172.16.1.54)
    Mon Jul  1 05:46:19.143819  (CSM_T) csm_copy_image_and_internal_versions(788): sw_img_ver: 5.2(1)N1(2a), int_rev: 1
    Mon Jul  1 05:46:19.143761  (CSM_T) csm_sp_get_peer_sync_rev(329): found the peer with address=172.16.1.54 and sync_rev=78
    Mon Jul  1 05:46:19.143699  (CSM_T) csm_sp_get_peer_sync_rev(315):
    Mon Jul  1 05:46:19.143641  (CSM_EV) csm_sp_build_tl_lock_req_n_send(838): Entered fn
    Mon Jul  1 05:46:19.143582  (CSM_T) csm_set_sync_status(6257): Peer RT status PSSed
    Switch 2 in which "show cfs peers" does not show proper output
    Mon Jul  1 06:13:11.885354  (CSM_ERR) csm_pss_cmd_tree_walk_cb(2057): Parent command not found for cmd switchport mode trunk, cmd pseq 77 seq 482
    Mon Jul  1 06:13:11.884992  (CSM_ERR) csm_pss_cmd_tree_walk_cb(2057): Parent command not found for cmd channel-group 51 mode active, cmd pseq 357 seq 369
    Mon Jul  1 06:13:11.884932  (CSM_ERR) csm_pss_cmd_tree_walk_cb(2057): Parent command not found for cmd switchport trunk allowed vlan 2, 11, cmd pseq 357 seq 368
    Mon Jul  1 06:13:11.884872  (CSM_ERR) csm_pss_cmd_tree_walk_cb(2057): Parent command not found for cmd switchport mode trunk, cmd pseq 357 seq 367
    Mon Jul  1 06:13:11.884811  (CSM_ERR) csm_pss_cmd_tree_walk_cb(2057): Parent command not found for cmd description process_vpc, cmd pseq 357 seq 366
    Mon Jul  1 06:13:11.884750  (CSM_ERR) csm_pss_cmd_tree_walk_cb(2057): Parent command not found for cmd channel-group 51 mode active, cmd pseq 352 seq 365
    Mon Jul  1 06:13:11.884690  (CSM_ERR) csm_pss_cmd_tree_walk_cb(2057): Parent command not found for cmd switchport trunk allowed vlan 2, 11, cmd pseq 352 seq 364
    Mon Jul  1 06:13:11.884630  (CSM_ERR) csm_pss_cmd_tree_walk_cb(2057): Parent command not found for cmd switchport mode trunk, cmd pseq 352 seq 363
    Mon Jul  1 06:13:11.884568  (CSM_ERR) csm_pss_cmd_tree_walk_cb(2057): Parent command not found for cmd description process_vpc, cmd pseq 352 seq 362
    Mon Jul  1 06:13:11.884207  (CSM_EV) csm_sp_acfg_gen_handler(3011):  Preparing config into /tmp/csm_sp_acfg_1733916569.txt
    Mon Jul  1 06:13:11.878695  csm_get_locked_ssn_ctxt[539]: Lock not yet taken.
    Mon Jul  1 06:13:11.878638  (CSM_EV) csm_sp_acfg_gen_handler(2937): Recieved sp acfg merge request for type: running cfg
    Mon Jul  1 06:12:29.527840  (CSM_T) csm_pss_del_seq_tbl(1989): Freeing seq tbl data
    Mon Jul  1 06:12:29.513255  (CSM_T) csm_sp_acfg_gen_handler(3106): Done acfg file write
    Mon Jul  1 06:12:29.513179  (CSM_EV) csm_sp_acfg_gen_handler(3011):  Preparing config into /tmp/csm_sp_acfg_1733911262.txt
    Mon Jul  1 06:12:29.508859  csm_get_locked_ssn_ctxt[539]: Lock not yet taken.
    Mon Jul  1 06:12:29.508803  (CSM_EV) csm_sp_acfg_gen_handler(2937): Recieved sp acfg merge request for type: running cfg
    Mon Jul  1 05:53:17.651236  Collecting peer info
    Mon Jul  1 05:53:17.651181  Failed to get the argumentvalue for 'ip-address'
    Mon Jul  1 05:40:59.262736  DB Unlocked Successfully
    Mon Jul  1 05:40:59.262654  Unlocking DB, Lock Owner Details:Client:1 ID:1
    Mon Jul  1 05:40:59.262570  (CSM_T) csm_sp_del_buf_cmd(1713): Deleting comand with Id = 1
    Mon Jul  1 05:40:59.262513  DB Lock Successful by Client:1 ID:1
    Mon Jul  1 05:40:59.262435  Recieved lock request by Client:1 ID:1
    Mon Jul  1 05:40:41.741224  ssnmgr_ssn_handle_create_get: Session FSM already present, ID:1
    Mon Jul  1 05:40:41.741167  ssnmgr_handle_mgmt_request: Create/Get request received for session[process_n5kprof]
    show cfs lock gives no output.
    Just to further clarify, we have 4 5548UP switches in the same management vlan. 2 switches are in one location lets say location A and they are CFS peers and are working fine.
    These two switches which are having problem are in location B. All the switches are in the same vlan. Essentially the all CFS multicast messages will be seen by all 5548 switches as they are in the same vlan. I am assuming that this might not create any problems as we specify the peers in the respective configurations. Or do we have to change the CFSoIPv4 multicast addresses in location B or may be configure a different region.
    Regards.

  • How-to use Cisco DCNM for SAN to manage storage fabric

    I recently purchased DCNM for SAN (and LAN), have installed and licensed it. The software is up and running, and I have installed the necessary features & licenses to each of my Nexus 5596UP devices. Unfortunately, I'm not able to make any changes to the fabric from the DCNM SAN client. Am I missing some steps here? Do I need to have fiber connections in place from end points, and the SAN, in order to see/manage the fabric?
    Thanks in advance!

    Did you do a fabric discovery ? have you setup proper accounts on the N5k ?
    see
    http://www.cisco.com/c/en/us/td/docs/switches/datacenter/mds9000/sw/5_2/configuration/guides/fund/DCNM-SAN-LAN_5_2/DCNM_Fundamentals/fmaaa.html

  • Can I buy Smartnet for WS-SUP720-3B

    Hi,
    Can I buy SmartNet for a WS-SUP720-3B (Catalyst 6500/Cisco 7600 Supervisor 720 Fabric MSFC3 PFC3B)?
    In the DCT it doesn't show up!
    Thanks in advance.

    You buy Smartnet on the chassis and all the components in the chassis are covered, including the Supervisor.
    Hope it helps.

  • Smartnet for asa5505

    I recently bought a ASA5505 unlimited user for home use and will it come with the latest firmware/software?  (i bought it froma amazon).
    Also i'm looking for buying smartnet for this device, i need support as well device replacement (response time doesnt matter), what is the best option i need to buy (i saw i can buy smartnet in CDW)
    Thanks for any help.

    Thanks for the reply. I talked to cisco and they confirmed that i need purchase smartnet as well for my device
      I will purchase that smartnet service, will that be covered for lifetime or 1 year?
    http://www.cdw.com/shop/products/Cisco-SMARTnet-extended-service-agreement/1078996.aspx

  • Power Spec For the WS-C6509-E Switch

    I just need to know where to look for the power requirements for the WS-C6509-E Switch.

    Hi,
    Here you go:
    http://www.cisco.com/en/US/products/hw/switches/ps708/prod_bulletin0900aecd8017a5e7.html
    "• The 6- and 9-slot chassis are designed to scale beyond 4000W power supply configurations. In the future they will support 6000W power supplies.
    • The minimum power supply required is 2500W or higher (AC or DC) for the 6- and 9-slot chassis."
    HTH,
    Bobby
    *Please rate helpful posts

  • Hi Team, I wuold like to know if you have any app to make Firefox OS working with cisco Call Manager 10.5. Something like Cisco Jabber for Android or iOS.

    I'm interesting on buying a Firefox Smart Phone, but
    I would like to know if are any app to install on Firefox OS smart phone in order to work with cisco call manager 10.5.
    Something like Cisco Jabber for Android o iOS.
    Thanks,

    Hi Itech,
    If Cisco Jabber has a webapp, or mobile version of their website available, you should technically be able to access it through Firefox OS.
    You may also search Firefox Marketplace for an alternative solution:
    * [https://marketplace.firefox.com/]
    - Ralph

  • Cisco Jabber for Mac - Directory Lookup and Contact Fields

    Hello,
    After having issues myself with Cisco Jabber for Mac 9.2 specifically with Active Directory lookups not working, or contact information not populating (and therefore not being able to call users from the contact list as no telephone information exists) I am including a sample jabber-config.xml file that works for me.
    Please note: there are many different ways to configure this. What I will be showing is the method that works for me and my deployment, which is pretty standard.
    As always and as a disclaimer, once again, this is what has worked for my deployment scenario. Always keep backups of your configuration files, and always be mindful of anything you have configured already, especially in the jabber-config.xml file.
    Background
    My deployment is based on CUCM 9, with 1 publisher and 2 subscribers. I also have a CUCM IM & Presence 9.0 server. This assumes that you have already configured your deployment and Jabber is functioning already, albeit with the aforementioned issues.
    As for Active Directory, my deployment will be based on Windows 2008 R2 Domain Controllers running in native 2008 mode. For this example, we will be searching directly against one of the DCs with a Global Catalogue role. Please be aware that in large deployments you will have to plan accordingly with regards to lookup traffic from Jabber clients to the DCs.
    Also, as of Cisco Jabber for Mac 9, the client no longer can search via the CUCM internal directory (which may be made of local end users, Active Directory synced users, or a mix of both) and this must be done via a LDAP mechanism.
    Scenario
    In this deployment scenario, Cisco Jabber for Windows is working properly - you can search and add people from Active Directory, and contacts in your contact list have all the appropriate fields populated from Active Directory. However, when trying the same with Jabber for Mac, Jabber for iPhone or Jabber for iPad you notice that you cannot perform a directory lookup, and if you add people directly (for example, [email protected]) the user only has the IM field populated. No telephone, email or additional information is displayed.
    Solution
    Whereas Cisco Jabber for Windows uses the EDI mechanism (native Windows), whereby when running from a computer that is on the domain (or in the event that you are search for contacts in another Active Directory domain where a domain trust exists) , Jabber for Mac / iPhone / iPad uses the BDI mechanism.
    In this case, you will need to provision a jabber-config.xml file that you will upload to your TFTP server (or Publisher) that will be "downloaded" by your Jabber for Mac client and also used by the iPhone and iPad client. You can configure many options in the jabber-config.xml file, but for this example we will place just the information that we need to order for these clients to request and display Active Directory information.
    Please note that the configuration may vary depending on your deployment, but at the very least we will be:
    - Configuring a DC where we will perform the lookup.
    - Configure credentials that will be used to perform the lookup. This will be an Active Directory account that has read rights on the Active Directory domain. Please note that these credentials are saved in plain text in the file, so ensure that the account that you will be using is not privileged.
    - Configure the server port that we will be using to perform the lookup.
    - Configure the Search Base. This is basically where we want the directory lookup to happen. You can either choose for this lookup to start at the "base" of the domain (and therefore the search will iterate through all the user accounts and and OUs below the root base) or define a specific OU where you want to search.
    Caution!
    - There is a current limitation with Cisco Jabber for Mac whereby you can only have 1 search base configured. Please keep this in mind if, like me, you have multiple OUs (like an OU for each company in your organization) and under these OUs you have sub OUs as a user account container.
    - If using the top level search base, unless you specify a filter, you will potentially be able to search for all user accounts in the domain. You will need to configure the <BDIBaseFilter> parameter if you want to fine tune your search ability.
    Steps
    These are the steps I have followed. Other steps or considerations may vary.
    - Log in to your TFTP server and download the jabber-config.xml file and keep it as a backup. If you are already using the jabber-config.xml file for other purposes, do not worry - you can add your BDI information parameters inside.
    - Remove the jabber-config.xml file
    - Edit the jabber-config.xml file and configure thus:
    <?xml version="1.0" encoding="UTF-8"?>
    <config version="1.0">
        <Directory>
            <DirectoryServerType>BDI</DirectoryServerType>
            <BDILDAPServerType>AD</BDILDAPServerType>
            <BDIPrimaryServerName>DOMAIN CONTROLLER IP ADDRESS</BDIPrimaryServerName>
            <BDIPresenceDomain>YOUR PRESENCE DOMAIN</BDIPresenceDomain>
            <BDIServerPort1>3268</BDIServerPort1>
            <BDISearchBase1>YOUR SEARCH BASE</BDISearchBase1>
            <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
            <BDIConnectionPassword>PASSWORD</BDIConnectionPassword>
            <BDIEnableTLS>0</BDIEnableTLS>
        </Directory>
    </config>
    For example, let´s assume the following:
    - Domain controller IP address is 10.1.1.2 .
    - Your presence domain is test.local .
    - Your search base will be test.local using the top level of the domain.
    - Your username with which you will be doing your searches is called walt . Usually you can either identify walt as test.local\walt or [email protected] . It is always best, in these sort of scenarios, to use the UPN convention so we will be configuring a [email protected] .
    - The password is the Active Directory password for the account walt .
    - I have disabled TLS in my case. There are issues with the Jabber for Mac client when using other security methods.
    <?xml version="1.0" encoding="UTF-8"?>
    <config version="1.0">
        <Directory>
            <DirectoryServerType>BDI</DirectoryServerType>
            <BDILDAPServerType>AD</BDILDAPServerType>
            <BDIPrimaryServerName>10.1.1.2</BDIPrimaryServerName>
            <BDIPresenceDomain>test.local</BDIPresenceDomain>
            <BDIServerPort1>3268</BDIServerPort1>
            <BDISearchBase1>DC=test,DC=local</BDISearchBase1>
            <BDIConnectionUsername>[email protected]</BDIConnectionUsername>
            <BDIConnectionPassword>walt01!</BDIConnectionPassword>
            <BDIEnableTLS>0</BDIEnableTLS>
        </Directory>
    </config>
    One you have configured the jabber-config.xml file, you will now need to upload it to you TFTP server. Once uploaded, you will need to restart the Cisco TFTP service. Again, my TFTP server is on my CUCM publisher, so:
    - I go to Cisco Unified OS Administration on my Publisher server, TFTP File Management and I upload jabber-config.xml to / directory
    - I then go to Cisco Unified Serviceability on my Publisher server, I locate the Cisco TFTP service and I restart the service
    Once this is done, you can figure up your Jabber for Mac client. As a test, on your Mac (using Terminal) go to:
    /Users/username/Library/Application Support/Cisco/Unified Communications/Jabber/Config
    In here you will see several files, but what we want to see is jabber-config.xml . As soon as you start the Jabber for Mac client and log in, the jabber-config.xml file will download from your TFTP server and get saved here. When you see it appear, just type in your terminal window more jabber-config.xml and make sure that the output is the same as the xml file you created.
    From there, try doing directory search. If you have previously added contacts and they still lack attribute information, you will need to remove them (sometimes it will not refresh properly) and add them again from the directory.
    I will be updating this guide and ammending anything that is incorrect, but this is meant to be a quick checklist and steps to get this, at least in the most very basic version, up and running for Jabber for Mac.

    Hello, 
    Thanks for this post! It works, I can do lookup and also I can add found contact to contact list and get information about contact from LDAP.
    One more question: - I can't get all information about contact. I don't get e.c mobile phone number and more others attributes. I have tried to expand your file as follows:
    <?xml version="1.0" encoding="UTF-8"?>
    <config version="1.0">
        <Directory>
            <DirectoryServerType>BDI</DirectoryServerType>
            <BDILDAPServerType>AD</BDILDAPServerType>
            <BDIPrimaryServerName>IP of AD</BDIPrimaryServerName>
            <BDIPresenceDomain>Presence Domain</BDIPresenceDomain>
            <BDIServerPort1>3268</BDIServerPort1>
            <BDISearchBase1> Search Base</BDISearchBase1>
            <BDIConnectionUsername>User</BDIConnectionUsername>
            <BDIConnectionPassword>Password</BDIConnectionPassword>
            <BDIEnableTLS>0</BDIEnableTLS>
            <BDISipUri>msRTCSIP-PrimaryUserAddress</BDISipUri>
            <BDIPhotoSource>thumbnailPhoto</BDIPhotoSource>
            <BDIBusinessPhone>telephoneNumber</BDIBusinessPhone>
            <BDIMobilePhone>mobile</BDIMobilePhone>
            <BDIHomePhone>homePhone</BDIHomePhone>
            <BDIOtherPhone>otherTelephone</BDIOtherPhone>
            <BDITitle>title</BDITitle>
            <BDICompanyName>company</BDICompanyName>
            <BDILocation>co</BDILocation>
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