Cisco spa502 logout and login

Dear all,
how can i logout and login  form cisco ip phone spa502g and spa525g through phone. i didn't saw any logout option. please help urgently

I have no SPA502G here, but the SPA504G. Is it the same as far as I know.
It use native HTTP authorization. The login dialog is embedded within browser. You need to use browser's logout function to terminate the session. Or close the browser at all - it will flush all those sessions.
There is no WWW login form, thus there's no WWW logout form as well inside of device's UI.

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    antenna gain 0
    station-role root
    bridge-group 1
    bridge-group 1 subscriber-loop-control
    bridge-group 1 block-unknown-source
    no bridge-group 1 source-learning
    no bridge-group 1 unicast-flooding
    bridge-group 1 spanning-disabled
    interface GigabitEthernet0
    description the embedded AP GigabitEthernet 0 is an internal interface connecti
    ng AP with the host router
    no ip address
    no ip route-cache
    bridge-group 1
    no bridge-group 1 source-learning
    bridge-group 1 spanning-disabled
    interface BVI1
    ip address 192.168.0.2 255.255.255.0
    no ip route-cache
    ip http server
    no ip http secure-server
    ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
    bridge 1 route ip
    banner login ^CC
    % Password change notice.
    Default username/password setup on AP is cisco/cisco with priv¾ilege level 15.
    It is strongly suggested that you create a new username with privilege level
    15 using the following command for console security.
    username <myuser> privilege 15 secret 0 <mypassword>
    no username cisco
    Replace <myuser> and <mypassword> with the username and password you want to
    use. After you change your username/password you can turn off this message
    by configuring  "no banner login" and "no banner exec" in privileged mode.
    ^C
    line con 0
    privilege level 15
    login local
    no activation-character
    line vty 0 4
    login local
    cns dhcp
    end
    obap#
    Here is the Router's Configuration:
    Current configuration : 5908 bytes
    ! No configuration change since last restart
    version 15.0
    no service pad
    service tcp-keepalives-in
    service tcp-keepalives-out
    service timestamps debug datetime msec localtime show-timezone
    service timestamps log datetime msec localtime show-timezone
    service password-encryption
    service sequence-numbers
    hostname obrouter
    boot-start-marker
    boot-end-marker
    logging buffered 51200
    logging console critical
    enable secret 5 $1$i9XE$DjxFVAEC9nC4/r6EQKCd6/
    no aaa new-model
    memory-size iomem 10
    clock timezone PCTime -5
    clock summer-time PCTime date Apr 6 2003 2:00 Oct 26 2003 2:00
    crypto pki trustpoint TP-self-signed-1856757619
    enrollment selfsigned
    subject-name cn=IOS-Self-Signed-Certificate-1856757619
    revocation-check none
    rsakeypair TP-self-signed-1856757619
    crypto pki certificate chain TP-self-signed-1856757619
    certificate self-signed 01
      3082024D 308201B6 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
      31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
      69666963 6174652D 31383536 37353736 3139301E 170D3036 30313032 31323030
      34345A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
      4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 38353637
      35373631 3930819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
      8100B1A4 FB786547 3D582260 03DB768D 116BDE9A 309FBA04 B53F77B0 BFE32344
      7C3439B3 97192B36 760A9411 1D5C7549 8D86F532 ABA44F53 0D08B7F4 A9A747D5
      071330C3 65BF25A8 927F3596 29BB5A80 90C8D169 22268476 3B8DDE1E FDB7170D
      B4820D03 5580A849 A92C7E76 9AC10867 505A2FEE 64360741 7F9DBDBF 3D79982C
      F81D0203 010001A3 75307330 0F060355 1D130101 FF040530 030101FF 30200603
      551D1104 19301782 156F6272 6F757465 722E6272 75736868 6F672E63 6F6D301F
      0603551D 23041830 168014D8 5BC2FFB2 967A4C7B 11B44122 5C8D31F7 749B9230
      1D060355 1D0E0416 0414D85B C2FFB296 7A4C7B11 B441225C 8D31F774 9B92300D
      06092A86 4886F70D 01010405 00038181 005901F1 C239074B B8213567 CF7B65BF
      DAFE4557 69B2A3B1 5F2593C7 A54B9598 23FD5E7A 563AA6E0 AFB25801 FA0061E8
      F9545372 DB600B3A BE68AE65 1EDA593E 6A0C96B8 5A4136AF 393F9AAC 651E1C36
      B8B7C6C0 47936C24 D2ECE9A5 9446EE32 FC7461FA AD8CF1CE A7FBF341 07E9C3C6
      505AB88D 0E7FCAFC 5792298A E5E4D1FE CC
            quit
    no ip source-route
    ip dhcp excluded-address 192.168.0.1 192.168.0.99
    ip dhcp pool ccp-pool1
       import all
       network 192.168.0.0 255.255.255.0
       dns-server 216.49.160.10 216.49.160.66
       default-router 192.168.0.1
    ip cef
    no ip bootp server
    ip domain name brushhog.com
    ip name-server 216.49.160.10
    ip name-server 216.49.160.66
    license udi pid CISCO861W-GN-A-K9 sn FTX155281FY
    username tech38 privilege 15 secret 5 $1$d/4Z$n/23EsXbzfHF5XfJ8Nv.y0
    ip tcp synwait-time 10
    ip ssh time-out 60
    ip ssh authentication-retries 2
    interface FastEthernet0
    interface FastEthernet1
    interface FastEthernet2
    interface FastEthernet3
    interface FastEthernet4
    description $ES_WAN$$FW_OUTSIDE$
    no ip address
    no ip redirects
    no ip unreachables
    no ip proxy-arp
    ip flow ingress
    duplex auto
    speed auto
    pppoe-client dial-pool-number 1
    interface wlan-ap0
    description Service module interface to manage the embedded AP
    ip unnumbered Vlan1
    no ip redirects
    no ip unreachables
    no ip proxy-arp
    ip flow ingress
    arp timeout 0
    interface Wlan-GigabitEthernet0
    description Internal switch interface connecting to the embedded AP
    interface Vlan1
    description $ETH-SW-LAUNCH$$INTF-INFO-HWIC 4ESW$$ES_LAN$$FW_INSIDE$
    ip address 192.168.0.1 255.255.255.0
    no ip redirects
    no ip unreachables
    no ip proxy-arp
    ip flow ingress
    ip nat inside
    ip virtual-reassembly
    ip tcp adjust-mss 1412
    interface Dialer0
    ip address negotiated
    no ip redirects
    no ip unreachables
    no ip proxy-arp
    ip mtu 1452
    ip flow ingress
    ip nat outside
    ip virtual-reassembly
    encapsulation ppp
    dialer pool 1
    dialer-group 1
    ppp authentication chap pap callin
    ppp chap hostname XXXXXXXXXXXXX
    ppp chap password 7 XXXXXXXXXXXXXXXX
    ppp pap sent-username XXXXXXXXXXXXXX password 7 XXXXXXXXXXX
    no cdp enable
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 60 life 86400 requests 10000
    ip nat inside source static tcp 192.168.0.25 80 interface Dialer0 80
    ip nat inside source list 1 interface Dialer0 overload
    ip route 0.0.0.0 0.0.0.0 Dialer0
    logging trap debugging
    access-list 1 remark INSIDE_IF=Vlan1
    access-list 1 remark CCP_ACL Category=2
    access-list 1 permit 192.168.0.0 0.0.0.255
    dialer-list 1 protocol ip permit
    no cdp run
    control-plane
    banner exec ^C
    % Password expiration warning.
    Cisco Configuration Professional (Cisco CP) is installed on this device
    and it provides the default username "cisco" for  one-time use. If you have
    already used the username "cisco" to login to the router and your IOS image
    supports the "one-time" user option, then this username has already expired.
    You will not be able to login to the router with this username after you exit
    this session.
    It is strongly suggested that you create a new username with a privilege level
    of 15 using the following command.
    username <myuser> privilege 15 secret 0 <mypassword>
    Replace <myuser> and <mypassword> with the username and password you
    want to use.
    ^C
    banner login ^CAuthorized access only!
    Disconnect IMMEDIATELY if you are not an authorized user!^C
    line con 0
    login local
    no modem enable
    transport output telnet
    line aux 0
    login local
    transport output telnet
    line 2
    no activation-character
    no exec
    transport preferred none
    transport input all
    line vty 0 4
    privilege level 15
    login local
    transport input telnet ssh
    scheduler max-task-time 5000
    scheduler allocate 4000 1000
    scheduler interval 500
    end
    Any help would be appreciated

    Hello,
    i have the same problem with router CISCO861W-GN-E-K9. Version 12.4(22r)YB5, RELEASE SOFTWARE (fc1)
    Can someone help?
    Thank you.
    Here is my config for internal AP and router.

  • Cisco 877W router and external ADSL modem

    Cisco 877W router and external ADSL modem
    In order to support ADSL2+ on a pre ADSL2+ router and in preparation for a later migration to BT infinity I am trying to configure the Router using an external adsl2+ modem appropriately.
    The original configuration had 3 ports configured as one (internal lan) vlan and bridge group together with one wireless sub-interface, the remaining port configured a second vlan and bridge group with a second wireless sub- interface. The Dialer was a member of the second bridge group. This way the second wireless interface and associated bridge group provided a kind of DMZ for outbound access.
    The configuration I am attempting is similar the lan ports remain the same, but port 0 as a member of the vlan and bridge group (now a pppoe client) associated with one of the wireless sub interfaces as per above. The ATM interface is downed. This nearly works except that if the wireless subinterface on this bridge group is configured the dialer no longer dials giving a 'no dialer string' error. If I do not configure that wireless sub interface all works well.
    If anyone is interested to look I would appreciate any comments. I enclose a sanitised config in which you will note the 'commented out' wireless subnet interface (in red).
    version 12.4
    no service pad
    service tcp-keepalives-in
    service tcp-keepalives-out
    service timestamps debug datetime msec localtime show-timezone
    service timestamps log datetime msec localtime show-timezone
    service password-encryption
    service sequence-numbers
    hostname xxxxxxxxxxxxxxxxxxxxx
    boot-start-marker
    boot-end-marker
    logging buffered 4096 warnings
    enable secret 5 xxxxxxxxxxxxxxxxxxxxxxxxxxxx
    aaa new-model
    aaa group server radius sdm-vpn-server-group-2
    aaa group server radius rad_eap
     server 192.168.253.1 auth-port 1812 acct-port 1813
     server 192.168.253.1 auth-port 1645 acct-port 1646
    aaa group server radius rad_mac
    aaa group server radius rad_acct
    aaa group server radius rad_admin
    aaa group server tacacs+ tac_admin
    aaa group server radius rad_pmip
    aaa group server radius dummy
    aaa authentication login default local
    aaa authentication login sdm_vpn_xauth_ml_2 group sdm-vpn-server-group-2
    aaa authentication login eap_methods group rad_eap
    aaa authentication login mac_methods local
    aaa authorization exec default local
    aaa authorization ipmobile default group rad_pmip
    aaa authorization network sdm_vpn_group_ml_2 local
    aaa accounting network acct_methods start-stop group rad_acct
    aaa session-id common
    clock timezone PCTime 0
    clock summer-time PCTime date Mar 30 2003 1:00 Oct 26 2003 2:00
    crypto pki trustpoint TP-self-signed-2834265337
     enrollment selfsigned
     subject-name cn=IOS-Self-Signed-Certificate-2834265337
     revocation-check none
     rsakeypair TP-self-signed-2834265337
    crypto pki certificate chain TP-self-signed-2834265337
     certificate self-signed 01 nvram:IOS-Self-Sig#2F.cer
    dot11 syslog
    dot11 ssid GuestAP
       vlan 101
       authentication open
       authentication key-management wpa
       mbssid guest-mode
       wpa-psk ascii 7 113B162712001F4A2D2B25
    dot11 ssid LanAP
       vlan 100
       authentication open eap eap_methods
       authentication network-eap eap_methods
       authentication key-management wpa
       mbssid guest-mode
    no ip source-route
    ip cef
    no ip dhcp use vrf connected
    ip dhcp excluded-address 10.10.10.1
    ip dhcp excluded-address 192.168.252.1 192.168.252.8
    ip dhcp excluded-address 192.168.252.15 192.168.252.254
    ip dhcp pool sdm-pool1
       import all
       network 192.168.252.0 255.255.255.0
       domain-name XXX.Local
       dns-server xxx.xxx.xxx.xxx
       default-router 192.168.252.254
    ip auth-proxy max-nodata-conns 3
    ip admission max-nodata-conns 3
    no ip bootp server
    no ip domain lookup
    ip domain name XXX.Local
    ip name-server xxx.xxx.xxx.xxx
    ip name-server xxx.xxx.xxx.xxx
    ip reflexive-list timeout 120
    vpdn enable
    vpdn-group 1
     request-dialin
      protocol pppoe
    username administrator privilege 15 secret 5 £££££££££££££££££££££
    class-map type inspect match-any IN_to_OUT_CLASS
     match protocol tcp
     match protocol udp
     match protocol icmp
    class-map type inspect match-any OUT_to_IN_CLASS
     match protocol https
     match protocol smtp extended
    class-map type inspect match-any DMZ_to_IN_CLASS
     match protocol http
     match protocol https
     match protocol smtp extended
    policy-map type inspect DMZ_to_IN_POL
     class type inspect DMZ_to_IN_CLASS
      inspect
     class class-default
      drop log
    policy-map type inspect IN_to_OUT_POL
     class type inspect IN_to_OUT_CLASS
      inspect
     class class-default
      drop log
    policy-map type inspect OUT_to_IN_POL
     class type inspect OUT_to_IN_CLASS
      inspect
     class class-default
      drop log
    zone security INSIDE
    zone security OUTSIDE
    zone security DMZ
    zone-pair security OUT_TO_IN source OUTSIDE destination INSIDE
     service-policy type inspect OUT_to_IN_POL
    zone-pair security IN_TO_OUT source INSIDE destination OUTSIDE
     service-policy type inspect IN_to_OUT_POL
    zone-pair security DMZ_TO_OUT source DMZ destination OUTSIDE
     service-policy type inspect IN_to_OUT_POL
    zone-pair security DMZ_TO_IN source DMZ destination INSIDE
     service-policy type inspect DMZ_to_IN_POL
    bridge irb
    interface Loopback0
     no ip address
    interface Null0
     no ip unreachables
    interface ATM0
     no ip address
     shutdown
     no atm ilmi-keepalive
     dsl operating-mode auto
    interface FastEthernet0
     description Outside Interface (PPPoE)
    interface FastEthernet1
     description Inside Interface
     switchport access vlan 10
    interface FastEthernet2
     description Inside Interface
     switchport access vlan 10
     spanning-tree portfast
    interface FastEthernet3
     description Inside Interface
     switchport access vlan 10
     spanning-tree portfast
    interface Dot11Radio0
     no ip address
     no ip route-cache cef
     no ip route-cache
     encryption vlan 100 mode ciphers aes-ccm tkip
     encryption vlan 101 mode ciphers aes-ccm tkip
     ssid GuestAP
     ssid LanAP
     mbssid
     speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0
     channel 2437
     station-role root
    interface Dot11Radio0.100
     description LanAP
     encapsulation dot1Q 100
     no ip route-cache
     no cdp enable
     bridge-group 10
     bridge-group 10 subscriber-loop-control
     bridge-group 10 spanning-disabled
     bridge-group 10 block-unknown-source
     no bridge-group 10 source-learning
     no bridge-group 10 unicast-flooding
    !interface Dot11Radio0.101
    ! description GuestAP
    ! encapsulation dot1Q 101
    ! no ip route-cache
    ! no cdp enable
    ! bridge-group 1
    ! bridge-group 1 subscriber-loop-control
    ! bridge-group 1 spanning-disabled
    ! bridge-group 1 block-unknown-source
    ! no bridge-group 1 source-learning
    ! no bridge-group 1 unicast-flooding
    interface Vlan1
     description $ES_LAN$
     no ip address
     ip virtual-reassembly
     pppoe enable group global
     pppoe-client dial-pool-number 1
     bridge-group 1
    interface Vlan10
     no ip address
     ip virtual-reassembly
     bridge-group 10
    interface Dialer1
     description $FW_OUTSIDE$
     ip address negotiated
     no ip redirects
     no ip unreachables
     no ip proxy-arp
     ip mtu 1452
     ip nat outside
     ip virtual-reassembly
     zone-member security OUTSIDE
     encapsulation ppp
     ip route-cache flow
     dialer pool 1
     dialer-group 1
     ppp authentication chap pap callin
     ppp chap hostname XXXXXXX
     ppp chap password 7 xxxxxxxxxxxxxxxxxxx
     ppp pap sent-username xxxxxxxxxxxxxxxxxx password 7 xxxxxxxxxxxxxxxxxxxxx
     ppp ipcp dns request
     ppp ipcp wins request
     hold-queue 224 in
    interface Dialer0
     no ip address
    interface BVI10
     description Inside Interface
     ip address 192.168.253.254 255.255.255.0
     ip access-group 101 in
     ip helper-address 192.168.253.1
     ip nat inside
     ip virtual-reassembly
     zone-member security INSIDE
    interface BVI1
     description DMZ Interface
     ip address 192.168.252.254 255.255.255.0
     ip nat inside
     ip virtual-reassembly
     zone-member security DMZ
    ip local pool SDM_POOL_1 192.168.20.9 192.168.20.14
    ip forward-protocol nd
    ip route 0.0.0.0 0.0.0.0 Dialer1
    ip http server
    ip http access-class 1
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 600 life 86400 requests 10000
    ip nat inside source list Inside_Clients_NAT interface Dialer1 overload
    ip nat inside source static 192.168.253.10 xxx.xxx.xxx.xxx
    ip access-list extended DMZ_to_IN_POL
     remark SDM_ACL Category=128
     permit ip any any
    ip access-list extended Inside_Clients_NAT
     remark SDM_ACL Category=2
     permit ip 192.168.253.0 0.0.0.255 any
    logging 192.168.253.10
    access-list 1 remark Auto generated by SDM Management Access feature
    access-list 1 remark SDM_ACL Category=1
    access-list 1 permit 192.168.253.0 0.0.0.255
    access-list 100 remark VTY Access-class list
    access-list 100 remark SDM_ACL Category=1
    access-list 100 permit ip 192.168.253.0 0.0.0.255 any
    access-list 100 deny   ip any any
    access-list 101 remark Auto generated by SDM Management Access feature
    access-list 101 remark SDM_ACL Category=1
    access-list 101 remark Auto generated by SDM for NTP (123) xxx.xxx.xxx.xxx
    access-list 101 permit udp host xxx.xxx.xxx.xxx eq ntp host 192.168.253.254 eq ntp
    access-list 101 permit tcp 192.168.253.0 0.0.0.255 host 192.168.253.254 eq telnet
    access-list 101 permit tcp 192.168.253.0 0.0.0.255 host 192.168.253.254 eq 22
    access-list 101 permit tcp 192.168.253.0 0.0.0.255 host 192.168.253.254 eq www
    access-list 101 permit tcp 192.168.253.0 0.0.0.255 host 192.168.253.254 eq 443
    access-list 101 permit tcp 192.168.253.0 0.0.0.255 host 192.168.253.254 eq cmd
    access-list 101 deny   tcp any host 192.168.253.254 eq telnet
    access-list 101 deny   tcp any host 192.168.253.254 eq 22
    access-list 101 deny   tcp any host 192.168.253.254 eq www
    access-list 101 deny   tcp any host 192.168.253.254 eq 443
    access-list 101 deny   tcp any host 192.168.253.254 eq cmd
    access-list 101 deny   udp any host 192.168.253.254 eq snmp
    access-list 101 permit ip any any
    access-list 199 permit ip any host 10.1.1.1
    dialer-list 1 protocol ip permit
    no cdp run
    radius-server attribute 32 include-in-access-req format %h
    radius-server host 192.168.253.1 auth-port 1812 acct-port 1813 key 7 XXXXXXXXXXXXXXXXXX
    radius-server host 192.168.253.1 auth-port 1645 acct-port 1646 key 7 XXXXXXXXXXXXXXXXXX
    radius-server vsa send accounting
    control-plane
    bridge 1 protocol ieee
    bridge 1 route ip
    bridge 10 protocol ieee
    bridge 10 route ip
    banner login C Border Router
    line con 0
     no modem enable
     transport output telnet
    line aux 0
     transport output telnet
    line vty 0 4
     access-class 100 in
     privilege level 15
     length 0
     transport input telnet ssh
    scheduler max-task-time 5000
    scheduler interval 500
    ntp server xxx.xxx.xxx.xxx source Dialer0 prefer
    ntp server xxx.xxx.xxx.xxx source Dialer0 prefer
    sntp server xxx.xxx.xxx.xxx
    end

    Hi Jody,
    Apologies delay in replying. I have done the following:
    Made two of the FE ports vlan1,BVI1 (for LAN traffic)
    Left one port as VLAN10 as the pppoe client conected to the externalmodem
    Made the last port VLAN10 as well and gave it an IP addess as for a DMZ client.
    I have DHCP configured to serve the DMZ  addresses.
    This all works for LAN clients and also works for a client attachedto that physical DMZ port.
    When I added a dot11radio sub interface into VLAN 10 the wireless client did not get an IP lease. Everything else continued to work.
    I had never thought about this before, but if a dot11radio interface is on the same vlan (but not being part ofa bridge group) why are DHCP broadcasts not propogating to all the vlan members as I would have expected. I recognise that this isa limit in my understanding.
    If I then made VLAN10 a member of a new Bridge Group, I lost WAN connectivity as per original posting.
    I cannot add another VLAN due to the 2 vlan limit in this image.
    Finally regarding your comment about giving it what it wants, what exactly did you have in mind. The dialer already has a dial string parameters configured.
    Think I am about to give upon this.
    Regards,

  • Can I logoff from my iTunes and login using my family share id, download the apps that I want that waves to apps previously purchased before I linked family sharing

    Can I logoff from my iTunes and login using my family share id, download the apps that I want that were previously purchased before I linked family sharing with my unique Apple id, logout, and log back in with my Apple ID to have access to the apps?

    If you transfer any iTunes content to the iPhone from an iTunes library on another computer, all iTunes content on the iPhone will be erased first with a warning message provided indicating this beforehand.
    Authorize the different computer with your Apple ID with iTunes. With your iPhone connected and without syncing, right click on the iPhone under Devices in the iTunes source list and at the menu window that appears, select Transfer Purchases. This will transfer all apps on your iPhone to the iTunes library.

  • What's causing these power-up and login problems?

    I recently switched from Tiger to Leopard (installed by the repairers) and have encountered some power-up and login problems. Basically, my set up is that the computer automatically logs into a non-admin account, launches a Safari page, and then that's it - after checking the webpage, I logout of that account, into my main account, and work from there.
    In Tiger :
    A few times quite recently the computer would freeze, either while Safari was launching / opening the webpage, or when I tried to logout. Force Quit didn't work (total freeze) so I would force power-off and switch on again, and things would be fine.
    In Leopard, one of the following has begun to happen, about two weeks after I began using it:
    • The computer reaches the grey screen with an endlessly rotating gear wheel. (Power off / on again)
    • The computer logs in to the account; after selecting 'Log out...' I log out, but instead of giving me the login screen, it logs straight back into that account, and this happens every time I try 'Log out...'. (Use Fast User Switching instead to reach main account, where one or two software glitches prompt a Restart) This has happened twice.
    • This morning, the computer reached the blue screen where the pointer appeared - faded - appeared - faded etc endlessly (Power off / on again).
    Clearly it is not the System - experiencing problems in both Tiger and Leopard proves that. Nor is it my HD - I've had a new one installed. It must therefore be a setting in my login account, though it's hard to see what : I only use that account for login, and a single launch of Safari, and it's been ok for years.
    Should i create another login account and see if that solves the problem? By the way, the repairers did not give me any Leopard install disks, so please don't suggest that method of diagnosis. I only have the original Tiger disks.

    christopher rigby1 wrote:
    2. I don't know what Apple app(s) you refer to? As I said I've upgraded all the free ones, and iLife '06 is working (and I have the disks).
    Look in your Applications folder: Any Apple app there, except for the ones you've mentioned. And all the built-in parts of OSX.
    3. They told me that I CAN do a full restore from a Time Machine backup (via Disk Utility apparently).
    That should tell you something about the quality of their advice.
    See: [Mac OS X 10.6 Help Recovering your entire system|http://docs.info.apple.com/article.html?path=Mac/10.6/en/15638.html].
    Or the *Restoring your entire system from a backup* section, towards the bottom of [Mac 101: Time Machine|http://support.apple.com/kb/HT1427].
    Or look up +*Time Machine+* in Mac Help.
    Or #14 in [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of this forum).
    And if there's a problem with your installation of OSX (which seems likely), or the Apple apps, you can't reinstall them, either.
    4. Having spent hours and hours getting the machine to work properly (upgrading Mail and sorting out Mail problems, upgrading Safari, re-upgrading iTunes and sorting out problems), I'm not prepared to spend hours and hours doing the whole thing in reverse to restore Tiger, including learning HOW to do that.
    Correct; unless you have backups of the Tiger system, that's impractical at best.
    So unless anyone has a reasonably simple, straightforward answer as to what this problem might be, it looks like I must live with it.
    You have some sort of problem with your Mac and it's not going to get better on it's own. Most likely, it will get worse.
    If you haven't, try the things recommended by Dale.
    Also try running the +Apple Hardware Test.+ It's on one of the disc(s) that came with your Mac, and is tailored to it's particular hardware. The disk should have +Apple Hardware Test+ and instructions for running it printed in very tiny type.
    I sympathize with your situation, but the repair shop violated the Apple license, and put you in an untenable situation. If they won't correct it by supplying the Leopard disc, you really should report them to Apple.
    You need to purchase a retail copy of Leopard (not the gray discs that came with another Mac; they won't boot yours). They're not shown on the Apple Store website anymore, and eBay and other sellers get a premium for them, but AppleCare should have them for the original $129.

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