Cisco Technical Support v3.7 - New Features

Accurately Update Installed Location. The Cisco Tech Support mobile application—available for Apple or Android—provides smartphone and tablet access to critical Technical Services support such as support documentation, service request creation and update, serial number scan and lookup, and contract entitlement.
Now we have enhanced this robust application with new features for Cisco Support Contract holders. It’s easier than ever to search for support cases, including by RMA number. Push notifications let your customers know when a TAC engineer is assigned to a case opened in the mobile app. Tap on the notification, and we'll launch the app and take you straight to your support case. And, you can easily and accurately update device Installed base information with a click. Simply scan the Cisco product bar code using a mobile device’s camera and, at the prompt, use the GPS function of the mobile device to pinpoint the installed location of that device. Or, if preferred, input the address manually. As soon as the location information is verified and associated with your customer’s service contract, they’ll be sure to receive faster, more accurate service. And you and Cisco will have more complete and accurate customer information for service and renewals.
Have you not tried the app before? The app is broken into two types of content - Entitled and Non-Entitled. If a user has an active support contract they can:
View, Update (add notes and attach photos) and Create Cisco Support Cases. If you open a case through the app, we'll send you a push notification when a TAC Engineer has been assigned. Tap on the push notification, and we'll launch the app, and bring you straight to the case in question.
View RMA Details tied to a support case
Contact your assigned TAC Engineer, Field Engineer and On-Site Contact (later two for RMAs) directly by phone or email
Look up entitlement info by serial number. A bar code scanner is provided to make it easier to capture the info
View list of contracts you are associated with. Tap on the "calendar icon" to add a reminder in your calendar 90 & 60 days prior to the contract expiring (some partners have indicated this is a nice sales reminder)
Access to a mobile version of Bug Search Tool
Non Entitled users can:
View Externalized TAC Authored Content (TAC Support Docs)
Have access to aggregated support information (config guides, data sheets, installation instructions, etc), software downloads and community content specific to a model via "Product Information" then "Select a Product"
Access to support related videos, podcasts (includes TAC Security Podcast) and RSS Feeds (includes several several nice security related feeds).
Related Links:
iOS Download Link: Cisco Technical Support on the App Store on iTunes
Android Download Link: Cisco Technical Support - Android Apps on Google Play
User Guide: http://www.cisco.com/web/fw/tools/tsmap/UserGuide_iPhone.pdf
More than happy to answer any questions you may have.
Regards,
Dave Dubé
Product Manager
Cisco Services

thanks for bringing the Cisco support app.
it works good and easy to use. thanks you Cisco and Team.
Potha

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Cisco Technical Support v3.9 - New Features / Enhancements

Often times, the most appreciated enhancements are often subtle, going unnoticed, but naturally slipping into users workflows. Throughout the past year, we performed several rounds of usability studies, bringing customers and partners in house, giving them an actual device to interact with, asking them to perform general tasks, and then video taping their progress as they try to complete the task.
These sessions are quite humbling - ripping apart our assumptions, and beliefs about how users would leverage the Cisco Technical Support mobile app. Over the past couple of releases, we've tried to address a few of these usability issues in order to improve the overall experience.
Product Specific-Support
Under "Product Information", "Product Specific-Support" provides a filtering mechanism to help assist users locate mobile ready support pages, aggregating all the documentation, software downloads and community content for a specific model (Example: Catalyst 6513-E Switch).
When watching users try to locate a specific model, we realized the filter mechanism was "broken". Before, the app would try to do an explicit string match across the entire term. While one user could locate the "Catalyst 6513-E", another user filtering on "6513-E Catalyst" could not. With this latest release, the filtering mechanism separates each term independently, "AND'ing" them as appropriate to refine the list of possible matches.
Support Cases
Another area where users often had difficulty was around looking up co-worker's support cases. As a team, we naturally thought users would leverage the support case search functionality to locate cases by their co-worker's CCOID. We quickly realized not only do people not have their co-workers CCOID memorized, users expected to see all open cases associated with their company under "My Open Cases".
One of the first things we added to the app was "My Open Cases" to allow a fast track path to all open cases created by the logged in user. While watching the usability studies, we quickly realized we needed something similar for all open cases associated with an end-customer's company. In a recent release, we added a menu option for "All Open Cases" to provide a quick path to all your company's open support cases.
Other Enhancements
Tools to help our internal teams more efficiently manage their High Touch and Focused Technical Service customers
Added support for iOS8 and iPhone 6 and iPhone 6+
Added support for Android 5.0 (Lollipop)
Backend systems work to lay the foundation for future push notifications (more info to be provided in the new year)
Want to Help?
Many of the enhancements will undoubtedly go "un-noticed". In the short time that the've become available, we already see increased usage in these areas, providing us some positive confirmation that we are headed in the right direction.
If you happen to be in the San Jose, CA area, and you would like to be an integral part of helping improve the Cisco Technical Support mobile app by participating in a usability study, either send me a PM or start a discussion thread and we'll add you to our pool of end user testers.
Regards,
Dave Dubé
Product Manager, Cisco Services

thanks for bringing the Cisco support app.
it works good and easy to use. thanks you Cisco and Team.
Potha

New Features: Cisco Technical Support Mobile App v3.6

Cisco Technical Support Mobile App v3.6 - New Features:
On Monday, May 12th, a new version of the Cisco Technical Support mobile application was released with the following new features:
Aggregated Content For More Than Six Thousand Products
Select from one of more than six thousand models to access aggregated support documentation, software downloads, and Cisco Support Community content within "Product Information". It is like having your own personal library in the palm of your hand.
Pocket Integration
Send In-App content to your Pocket (Read-It-Later) account for easy, synchronized access across all your devices. As Darren Murph describes on BGR.com, you can further enhance your experience with IFTTT to automate content archival from your Pocket account to several other channels including Evernote, Instapaper, Dropbox, and Box.net.
For more Information
Pocket: http://www.getpocket.com
IFTTT: http://www.ifttt.com
IFTTT Pocket Recipes: https://ifttt.com/recipes?channel=pocket#popular
Support Contract Expiration Reminders
With your permission, event reminders can be added to your calendar 90 and 60 days prior to your support contracts expiring. Keeping your contracts up to date ensures non interrupted access to Cisco TAC.
And there's more…
Users with active support contracts can view, update and create support cases, track and initiate RMA Returns, and research software bug information. Stay up to date with the latest offerings from Cisco through several Video, Podcasts and RSS Feeds.
How to Download the App
The app can be found by searching for "Cisco Technical Support"in either the iTunes or Google Play App Stores. Direct links to the app are provided below:
iOS: https://itunes.apple.com/us/app/cisco-technical-support/id398104252?mt=8
Android: https://play.google.com/store/apps/details?id=com.cisco.swtg_android&hl=en

Hi Jessica,
On the iOS mobile app, communities with sub-communities are identified by a blue arrow next to the community. If you tap on the community name you will be taken to the community, if you tap on the blue arrow you will be taken to the sub-communities within that parent community. For Android tapping on the arrow next to the community name will expand that community to show any sub-communities underneath it. I hope this helps.
Thanks,
Kent

Cisco Technical Support Mobile App v3.10.1 - New Features

We are pleased to announce the latest release of the Cisco Technical Support mobile app.
What's New in Version 3.10.1:
• Mobile Push Notifications for Support Cases and generic PSIRT announcements
• Opt-In to receive Support Case update notifications
• Expanded "My Shortcuts" section includes bookmarked Bugs and Video Channels
• Expanded access to Product Lookup - no longer blocked whether the device is not under contract or user lacks entitlement
• Significant performance improvements loading case notes. Horizontal swiping support to move directly from one note to the next
Note: Tapping on a notification will launch the app, and take you to the content in question.
(View Updated User Guide)
Complete Feature List:
Available Features for All Users:
• Research Cisco products and services through mobile optimized content, videos and podcasts.
• Complete access to all our installation and configuration guides, data sheets, command reference guides and more for over 7,000 Cisco products.
• Access to over 1,700 troubleshooting guides covering 26 domains; written by TAC, for TAC, and freely available to all our customers.
• PSIRT Mobile Push Notifications - Tap on the notification to launch the app and view details about the PSIRT
• Control what notifications you receive from within "Settings"
• Add bookmarks to your favorite Podcasts, RSS Feeds, and Video Channels for easy access from "My Shortcuts"
• Integration with Pocket (Read-It-Later) service. Save content to your Pocket account for offline consumption across all of your enabled devices. Go to http://www.getpocket.com/ to learn more about setting up a Pocket account.
Available Features for Cisco Support Contract Owners:
Cisco Support Cases & RMAs:
• View, Edit and Create Support Cases
• Access to all case notes, attachments (txt, pdf, xls, ppt, doc, and image file types), and related bugs
• Receive mobile push notifications when a TAC Engineer has been assigned to your case and when your case transitions to a Customer Pending state
• Opt-In to receive mobile push notifications for any support case you are entitled to access
• Direct contact (phone & email) with your assigned TAC Engineer, On-Site Contact, and Field Engineer
• Add bookmarks to Support Cases for easy access from "My Shortcuts"
• Single tap to request case updates, case closure, and reopen cases
Cisco Support Contracts & Product Coverage Information:
• View basic contract information and set-expiration reminders prior to their expiration
• Lookup product coverage details by serial number - An embedded bar code is available to make the process easier
• Ability to validate and update the current installation using your current location
Bug Search Tool:
• Research Cisco software bugs by product, iOS version, or any other keyword using a simplified search utility
• Bookmark software bugs for easy access from "My Shortcuts"
Have questions or want to provide feedback? Send us an email at: [email protected]

thanks for bringing the Cisco support app.
it works good and easy to use. thanks you Cisco and Team.
Potha

Cisco 3945 vs 3945E from VPN feature perspective

Hello everybody,
I have an issue understanding the difference between 3945 and 3945E from VPN support perspective.
If you check this link here:
http://www.cisco.com/en/US/products/ps10536/prod_series_comparison.html
You will see that the 3945E doesn't even have an ISM slot for a VPN ISM module and of course I could not find any ISM module for 3945E (I think this is obvious).
Nevertheless, the above mentioned page and
http://www.cisco.com/en/US/products/ps10749/index.html
say "Embedded hardware-accelerated VPN encryption for secure connectivity" for 3945E
What I should understand from here?
That the Cisco 3945E supports the same VPN features (including packet encryption / decryption in hardware) like a Cisco 3945 with VPN ISM card?
Any help will be appreciated (voted) !
Thank you!
Calin

Both versions are mentioned in the ISR G2 Performance Overview. Perhaps that helps:
https://supportforums.cisco.com/servlet/JiveServlet/download/3786419-138672/ISR_G2_Perfomance.pdf
Don't stop after you've improved your network! Improve the world by lending money to the working poor:
http://www.kiva.org/invitedby/karsteni

Ask the Expert: Cisco Unified Contact Center Express (UCCX) Version 10.0 - Upgrade, Migration, and New Features Overview

With Abhiram Kramadhati
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the upgrade, migration methods, and new features of the latest released Version 10.0 of Cisco Unified Contact Center Express (UCCX) with Cisco expert Abhiram Kramadhati.
Abhiram will address the following on the latest release of Cisco UCCX Version 10.0:
Installation
Upgrade from previous versions - both Linux and Windows
Migration from MCS to Cisco UCS environment - Different methods and best practices
New features - Overview and limitations
This discussion will center on install and upgrade best practices, changes in hardware support, and migration methods from MCS to Cisco UCS. He can also briefly discuss the new features introduced in 10.0. The discussion focuses the latest versions, but queries about general Cisco UCCX topics can be addressed too if time allows.
Abhiram Kramadhati is an engineer with the Contact Center Backbone group. He has been working with Cisco UCCX since he joined Cisco. During two years at Cisco, he has built his expertise around Cisco UCCX telephony applications, Java Telephony API (JTAPI) integration, Cisco UCCX system behavior, LDAP components, and Cisco UCCX as IP interactive voice response in Unified Contact Center Enterprise (UCCE) environments. He also works on other technologies, including Unified Communications Manager and UCCE. He has been involved in many technical escalations in the Asia Pacific region. Abhiram also holds a CCIE in voice (40065).
For more details about this topic, refer to the recently published Tech-Talk Video and Blog.
Remember to use the rating system to let Abhiram know if you have received an adequate response.
Abhiram might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation in the Voice, Video, and Collaboration community, sub-community, Contact Center discussion forum shortly after the event. This event lasts through January 31, 2014. Visit this forum often to view responses to your questions and the questions of other community members.

Hi Anurag,
Thanks for your questions.
1:Is there change in DB architecture as CUIC is the only option as compared to previous linux version UCCX ?
I assume this is from the tables regarding historical data. The database schema essentially remains the same since UCCX 9.0 had CUIC too and we had a seperate DB Space for CUIC and we still continue with that. The traditional historical tables remain and the replication process remains the same too.
2:Is there any version change for Linux OS used as VOS,
The Linux version is Red Hat Linux 5. To be precise:
[root@uccx10pub /]# cat etc/redhat-release
Red Hat Enterprise Linux Server release 5.7 (Tikanga)
3:Is there any API architecture change in UCCX 10 from previous releases ?
I can answer this more of an overview. The only enhancement in the API side is the introduction of REST API step in the script editor. You can now make REST calls from the script and this ofcourse opens up a whole new world of possiblities.
4:Since from UCCX 10 , we can only use either CAD or Finnesse at one time, whats the impact of changing this after some time in production, let say , i used CAD for 2 months and then i decided to move to Finesse, whats the impact ? or is it a smooth change as switching CUIC and HRC in previoius release ?
For the scenario you mentioned, there is absolutely no problem. The point to note is that the Finesse services are activated/deactivated but the CAD desktop services are ALWAYS running. The only condition to keep in mind is that you can use ONLY ONE type of agent desktop at any time. Also if Finesse is not used and CAD operations are used extensively, it is advisable to shutdown the Finesse service.
5:Is 3rd Party UCS hardware supported by UCCX 10 instead of using Cisco manufactured UCS , can i use HP hardware for Virtualisation ?
Yes, it can be used. This is something called as "Third party specs based specification". The most important things seen for compatibility are:
Inter CPU Model
It it is on thVMWare Hardware Compatibilty List
You can get more information about this on the "Can I use this server?" section of UC Virtualized Hardware page:
http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware#.22Can_I_use_this_server.3F.22
6:Is Host name change supported?
Yes, the hostname change is supported. The prcocedure is documented in the UCCX 10.0 Administration Guide:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_0/configuration/guide/UCCX_BK_W1AF9DDD_00_uccx-admin-guide-10.0.pdf (Pg 168)
Cheers,
Abhiram Kramadhati

Oracle Forms New Features - Your input. Supporting data types

I am interested to know IF we were to support any new database types in Oracle Forms 11g, which types would you like supported and why. I'd also like to know if you are currently working around the absence of a database type.
Please note, this is not any kind of commitment to support new data types in Oracle Forms applications but we are interested to know if there is demand and if so, for what types.
Thanks
Grant Ronald
Oracle Forms Product Management
p.s lets keep the thread focused on the topic so please don't post technical questions or comments about different new features - if you want to, start a new thread - thanks

Hi Grant,
support for the "new" - well they exists since 9iR1 ... 2001 - data types TIMESTAMP, TIMESTAMP WITH TIME ZONE, TIMESTAMP WITH LOCAL TIME ZONE, INTERVAL YEAR TO MONTH and INTERVAL DAY TO SECOND would be very helpful.
Currently it's not possible to use the Data Block Wizard to create a data block for table/view that contains one of these columns.
(In Forms Builder 10.1.2.3 it fails with a strange error message ... iewbdbc_oracle_to_id ... C:\forms\101220\src\ie\iewbdb.c:724 ...)
So, one has to create the data block and the items manually. The items have to be CHARS.
Then forms is able to fetch and display these columns. The user can edit them as normal.
A WHEN-VALIDATE-ITEM trigger can be used to make sure that the implicit conversion from CHAR to the "new" datatype works.
For example, an INTERVAL YEAR TO MONTH column (b):
declare
l_invalid_interval exception;
pragma exception_init(l_invalid_interval, -1867);
l_invalid_month exception;
pragma exception_init(l_invalid_month, -1843);
l_dummy interval year(9) to month;
begin
l_dummy := to_yminterval(:block2.b);
exception
when l_invalid_interval
then
    message('invalid interval');
    raise form_trigger_failure;
when l_invalid_month
then
    message('invalid month');
    raise form_trigger_failure;
when others
then
    message(error_text);
    raise form_trigger_failure;
end;This nasty trick works for most of the "new" datatypes except with TIMESTAMP WITH TIME ZONE.
In Forms 10.1.2.3 the following WHEN-VALIDATE-ITEM trigger can (incorrectly!) fail:
declare
l_dummy timestamp with time zone;
begin
l_dummy := to_timestamp_tz(:block2.a);
end;It fails with "ORA-01804: failure to initialize timezone information", if the time zone is not like "-11:00", but like "EUROPE/PARIS". Don't know why...
If we recode our trigger to make a round-trip to the database, it works:
declare
l_dummy timestamp with time zone;
begin
select to_timestamp_tz(:block2.a)
into   l_dummy
from dual;
end;We could avoid these tricks, if Forms (and Reports) would support these type natively.
Thanks, Michael
PS: The TIMESTAMP and INTERVAL data types should of course be supported as items, parameters, globals and record groups columns.
Edited by: michael76 on 25.10.2010 01:14

I would like to put Dreamweaver 8 on a new computer. There is no "deactivate" function and the technical support person I chatted with recommended I come here. Can I just use the serial number again? How can I deactive? Has anyone else run into this?

There is no "deactivate" function and the technical support person I chatted with recommended I come here. Can I just use the serial number again? How can I deactive? Has anyone else run into this? How can I get Dreamweaver 8, which is no longer being activated by Adobe, on a new computer? Is it even worth doing or do I need to get a new version. What are the killer features I'm missing?

If you manage to get it installed on your current OS, don't forget to install the 8.02 update.
Adobe - Dreamweaver Support Center : Updaters
Nancy O.

Ask the Expert: Cisco UCS B-Series Latest Version New Features

Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about the Cisco UCS Manager 2.2(1) release, which delivers several important features and major enhancements in the fabric, compute, and operational areas. Some of these features include fabric scaling, VLANs, VIFs, IGMP groups, network endpoints, unidirectional link detection (UDLD) support, support for virtual machine queue (VMQ), direct connect C-Series to FI without FEX, direct KVM access, and several other features.
Teclus Dsouza is a customer support engineer from the Server Virtualization team at the Cisco Technical Assistance Center in Bangalore, India. He has over 15 years of total IT experience. He has worked across different technologies and a wide range of data center products. He is an expert in Cisco Nexus 1000V and Cisco UCS products. He has more than 6 years of experience on VMware virtualization products.
Chetan Parik is a customer support engineer from the Server Virtualization team at the Cisco Technical Assistance Center in Bangalore, India. He has seven years of total experience. He has worked on a wide range of Cisco data center products such as Cisco UCS and Cisco Nexus 1000V. He also has five years of experience on VMware virtualization products.
Remember to use the rating system to let Teclus and Chetan know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Data Center community, under subcommunity Unified Computing, shortly after the event. This event lasts through May 9, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hi Jackson,
Yes its is possible. Connect the storage array to the fabric interconnects using two 10GB links per storage processor. Connect each SP to both fabric interconnects and configure the ports on the fabric interconnect as “Appliance” ports from UCSM
For more information on how to connect Netapp storage using other protocols like iSCSI or FCOE please check the url below.
http://www.cisco.com/c/en/us/products/collateral/servers-unified-computing/ucs-6100-series-fabric-interconnects/whitepaper_c11-702584.html
Regards
Teclus Dsouza

Support for new features in App-V 5.0 SP3

Is there or will there be an upgrade to SCCM 2012 R2 to support the new features in App-V 5.0 SP3? Specifically connection group functionality changes.
Thank you.

As far as I am aware there's no support as yet. I'd assume the next release has this.
Cheers Paul |

Photoshop CS3's new features supported by Aperture?

hi:
i'm intrigued by some of the new features in Photoshop CS3 such as the non-destructive filters. i'm wondering how Aperture treats these new types of layers or filters when using CS3 as an external editor. i don't have CS2, so i don't think i was eligible for the beta download (and didn't have much time to play with it anyway).
just wondering what others have thought that might have played with these features in the beta?
thanks,
scott
PowerMac G5 2.5GHz Mac OS X (10.4.8) MacBook Pro 2.0GHz

I took a DNG file from my M8 and opened it as a 'smart object' in PS-CS3. I then applied several adjustment layers and smart filters before saving the file out as as a PSD file.
Aperture then imported the PSD file with no trouble and allowed me to make adjustments using Aperture's adjustment panes. Finally I exported the image as a JPEG and opened that JPEG in my browser and Preview application. No problems.
The only think that Aperture wouldn't do was import the Leica M8 file directly. This would be a good time for someone to repeat the tired line that Aperture won't open DNG files because they can't support a proprietary file standard that is controlled by on outside company. DNG = PDF = PSD in this regard. Only one of these isn't supported fully as far as I can tell.

I wanted to know how does technical support work via icloud and is there any new technology out that helps providing technical support

i wanted to know how does technical support work via icloud and is there any new technology out that helps providing technical support?

basically I’m doing a project were I wanted to find out if there are recent technology out that provides technical support for example they do it with remote access but is they any new ways that they can support us and just wanted to find out if icloud gives technical support then how?

HT1766 I have an I pad Mini. Since i down loaded the new update ISO 7, my I Pad is not running certain media files either from Chrome or Safari browser. I called technical support but they failed to provide any help stating the media files may not be comp

I have an I pad Mini. Since i down loaded the new update ISO 7, my I Pad is not running certain media files either from Chrome or Safari browser. I called technical support but they failed to provide any help stating the media files may not be compctable with new soft ware. I do bnot agree with their finding because i have I phone with ISO 7 updated soft ware and same files run on my I phone but not on I Pad. This was working fine before updating new software. This device is useless for me if i can not watch the program that i bought this for. I want device to replaced or taken back by the company. Thank you

Here are the iPad Mini specifications:
iPad mini - Technical SpecificationsNov 1, 2012
The specifications explain exactly what types of files are supported under "TV and Video".

I am facing issue when opening flash files in Flash CC. (Error : - .fla was created with a later version of Adobe Flash Professional CC and might contain new features not supported in this version of Flash professional.)

I am facing issue when opening flash files in Flash CC. (Error : - .fla was created with a later version of Adobe Flash Professional CC and might contain new features not supported in this version of Flash professional.)

fyfesa1970 wrote:
Ask a simple question and get a simple answer...see below...hilarious:
All representatives are actively assisting other customers. Your estimated wait time is 0 minute(s) and 1 second(s) or longer. Thank you for your patience.
We all can learn from this. Whenever you get stuck in a customer-service situation that goes nowhere, as soon as you become aware of the futility, get the name and employee ID of the person, then say, "I don't mean to be rude, I think we're both wasting our time. Perhaps you weren't trained for this issue, or perhaps your system isn't displaying the correct information. It doesn't matter, because I'm not getting proper customer support this way. Please ESCALATE this to your highest-level manager IMMEDIATELY. If that person isn't availabe, ESCALATE me to that person's highest-level manager. If you haven't been given the proper training, you can use this to inform your manager that you need the training. Thanks for trying to help. I appreciate it. I have copied and saved this chat session. NOW PLEASE ESCALATE THIS CASE AS I HAVE REQUESTED ABOVE. I'm waiting now... "
The point is that you're a customer, and the company needs customers, so the individual who's failing to deliver good service needs to be identified so they can be properly trained, and so that problems in the system can also be identified, but more important is that you get the service you're entitled to.
If you search the forum for similar questions, you'll see the kind of information that the volunteer users like yourself on the forum need to know about your system and files involved, so they can help you better.
Good luck.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Cisco support for Single Inbox Feature in Exchange 2003 for Unity Connection 8.5

Hi There,
Does Cisco support a Unity Connection 8.5 solution/design with the Single Inbox Feature (for Unified Messaging) configured with Exchange 2003, or does it support the Single Inbox feature on Exchange 2010 only?
Thanks

Thanks Anthony - I just found an updated doco that confirms that.

Cisco Technical Support v3.7 - New Features

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