Clear my mac

Hi there!
Could you advice me some app to clear my mac?
thanks a lot

Do not use any so-called "cleaning" apps.
What is it that you want to accomplish?

Similar Messages

Clear for Mac iCloud Error

Hi,
I'm trying to setup Clear for Mac app on my Macbook Pro, but when I try to enable the iCloud syncing it said:
"iCloud Error"
"iCloud could not be enabled as you have not configured an iCloud account or have disabled iCloud Documents & Data."
I of course, already configured an iCloud account and enabled iCloud Documents & Data, but it still doesn't working...
Any solutions?
Thanks in advance
VD

I had the same problem and found the soultion:
Check Apple’s iCloud System Status page.
Ensure you are logged into iCloud and using the same account on all devices. You can do this in the following places:
OS X: System Preferences → iCloud
iOS: Settings → iCloud
Ensure that iCloud Documents & Data is enabled - THIS IS THE SOLUTION, you have to select "Documents & Data"
I hope it helps.
Have a nice day

I've cleared my mac and It says download 10.7 how do I do that with my apple ID so when I go back to it I can just login and begin the download?

I've cleared my macbook. A ghost I believe it's called, but when I get to the 4 options, Get online help, Download 10.7 and Disk Utility and the other option. I dont kno what do. When I agree to download 10.7 it says i needa login with my apple id so i login it but it says i have not purchased 10.7. All I have to do is purchase 10.7 with my apple ID and then go back to that option and it will download 10.7 and I can use my mac as if it was brand new? Because I cleared my hard disk so I have max GB now.

If you are trying to reinstall v10.7 Lion, startup your Mac while holding down the Command + R keys so you can access the built in utilities to restore OS X.
OS X: About OS X Recovery

How to clear my MAC cache

Do MACs get bogged down like PCs and need to have a cache or anything cleared? Any help you could give me would be appreciated.

How to maintain a Mac
1. Make redundant backups, keeping at least one off site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine. If you get an indication that a backup has failed, don't ignore it.
2. Keep your software up to date. In the Software Update preference pane, you can configure automatic notifications of updates to OS X and other Mac App Store products. Some third-party applications from other sources have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis. This is especially important for complex software that modifies the operating system, such as device drivers. Before installing any Apple update, you must check that all such modifications that you use are compatible.
3. Don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
As a rule, the only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Use your computer; don't fuss with it.
Never install any third-party software unless you know how to uninstall it. Otherwise you may create problems that are very hard to solve.
The free anti-malware application ClamXav is not crap, and although it’s not routinely needed, it may be useful in some environments, such as a mixed Mac-Windows enterprise network.
4. Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until sometime in 2011, but are now increasingly common, and increasingly dangerous.
There is some built-in protection against downloading malware, but you can’t rely on it — the attackers are always at least one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness — not paranoia, which only makes you more vulnerable.
Never install software from an untrustworthy or unknown source. If in doubt, do some research. Any website that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a corporate brand, such as Adobe Flash Player, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. A website that claims you have a “virus,” or that anything else is wrong with your computer, is rogue.
In OS X 10.7.5 or later, downloaded applications and Installer packages that have not been digitally signed by a developer registered with Apple are blocked from loading by default. The block can be overridden, but think carefully before you do so.
Because of recurring security issues in Java, it’s best to disable it in your web browsers, if it’s installed. Few websites have Java content nowadays, so you won’t be missing much. This action is mandatory if you’re running any version of OS X older than 10.6.8 with the latest Java update. Note: Java has nothing to do with JavaScript, despite the similar names. Don't install Java unless you're sure you need it. Most people don't.
5. Don't fill up your boot volume. A common mistake is adding more and more large files to your home folder until you start to get warnings that you're out of space, which may be followed in short order by a boot failure. This is more prone to happen on the newer Macs that come with an internal SSD instead of the traditional hard drive. The drive can be very nearly full before you become aware of the problem. While it's not true that you should or must keep any particular percentage of space free, you should monitor your storage consumption and make sure you're not in immediate danger of using it up. According to Apple documentation, you need at least 9 GB of free space on the startup volume for normal operation.
If storage space is running low, use a tool such as the free application OmniDiskSweeper to explore your volume and find out what's taking up the most space. Move rarely-used large files to secondary storage.
6. Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users; specifically not “cleaning caches,” “zapping the PRAM,” "resetting the SMC," “rebuilding the directory,” "defragmenting the drive," “running periodic scripts,” “dumping logs,” "deleting temp files," “scanning for viruses,” "purging memory," "checking for bad blocks," "testing the hardware," or “repairing permissions.” Such measures are either completely pointless or are useful only for solving problems, not for prevention.
The very height of futility is running an expensive third-party application called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Disk Warrior is a data-salvage tool, not a maintenance tool, and you will never need it if your backups are adequate. Don’t waste money on it or anything like it.

How to Clearly Install Mac OS X Version 10.4.9

Note this worked for all my Friends, and they all Have MacBook Pro's.
but this doesnt mean it could work for you, depending on youre Macs Condition
First Thing. Do not install it from software Update.
Instead Go to: http://www.apple.com/support/downloads/macosx1049updateintel.html (if you have and Intel Based Mac)
Or Here: http://www.apple.com/support/downloads/macosx1049updateppc.html ( If you Have PPC)
While downloading, go to Finder>Applications>Utilities>Disk Utility.
When in Disk Utility, Highlight or click on the Macintosh HD, and click on the Repair Disk Permissions button.
When Disk Permission is Finished, go Back to the istalling update from the websites. After the Update Is Finished, install the Update into your HD and wait for the it to Finish.
Note: Do Not race time and hit Restart!
When you are at the Finish section, go back to Disk Utility, and Repair Disk Permissions again.
When Finished, Go Back to the Mac OSX 10.4.9 update and Hit Restart.
The Disk Permissions should fix the Sleep/freeze Problem, and safley install the update.
There are yet to be any flaws or bugs to be discovered after this process, but you could ask the forums if there will be any :P.
Good Luck, and hope this 10.4.9 epedemy ( :P ) will be over!
Message was edited by: Daniel Muratov Roizman

This information and workflow is in the Tiger forums and has been for years. It is not MacBook Pro specific and is an OSX best practice.

I have a Mac os x version 10.5.8 and I want to clear it what snow leopard do I need

Please can you tell me what version of snow leopard I would need if I want to clear my mac osx version 10.5.8 ?

You don't need Snow Leopard to clear your Mac.
As long as you have an Intel Mac you can use any Snow Leopard DVD to erase your disk and install.
Perhaps backup your Mac to an external disk first.

Can't clear mac address table from interface

hello all.
I'm facing a problem, and i've also tried to workaround but not sucessfully.
I've got a polycom phone on the swich. When I connect a laptop on that port, the mac address is learned by the switch and keep the mac address even if I disconnect the ethernet cable from that port and if I try to connect the same laptop on other port on the same switch I've got errdisable error in the last connected port. Although I was figuring out what's wrong and seems that the mac address is kept for some reason in the first port.
sw02#show mac address-table interface f0/19
Mac Address Table
Vlan Mac Address Type Ports
60 3c07.5417.9069 STATIC Fa0/19
80 0004.f21e.afa7 STATIC Fa0/19
this is a 2960, Version 12.2(44r)SE4
with a Polycom SoundPoint IP 330 connected on vlan 80
I was searching to clear the mac address table on that interface but the IOS version didn't give me the static option
sw02#clear mac address-table ?
dynamic dynamic entry type
move move keyword
notification Clear MAC notification Global Counters
As there's no dynamic entries on that interface the mac addresses remain on the f0/19 interface.
I've tried with other switches and with other laptops and is the same errdisable status.
sw02#show run int f0/19
interface FastEthernet0/19
description VoIP
switchport access vlan 60
switchport mode access
switchport nonegotiate
switchport voice vlan 80
switchport port-security maximum 5
switchport port-security
no snmp trap link-status
ip dhcp snooping limit rate 100
end
any thought?

the mac addresses are not manually configured.
yes, that's my point. when I disconnect the ethernet cable the mac addresses are not flushed from the mac table.
Although I don't understand why the mac addresses are kept in the interface, if I force the interface aging time to 1 min, the problem don't occur anymore.
I was reviewing the switch config and I've got ports with aging time 0 (that learn and flush the mac addresses dynamically) and I've got ports with aging time 1 (that learn and flush the mac addresses at the end of 60 seconds)
The problem is solved although I need to investigate this issue in other switch models and with other voip phones.
Tks Jon and Julio

How can I properly and COMPLETELY uninstall Adobe Digital Editions 3.0 from my Mac?

OK, so yeah, I *SHOULD* have known better...
A few months back, against my better judgement and without doing the proper due diligence, I tried installing Adobe Digital Editions 3.0 onto the primary drive of my MacBook Pro (running MacOS 10.6.8).
The tell-tail signs:
PROBLEM #1
While there IS readily available "Tech Specs" documentation for the current Adobe Digital Editions v4.0.1 installer for MacOS (which clearly states "Mac OS X v10.8 or later" is REQUIRED), there is absolutely NO indication or similar documentation for supported system software for PREVIOUS versions of Adobe Digital Editions.
Reference URL:
http://www.adobe.com/support/digitaleditions/downloads.html
PROBLEM #2a
Adobe Digital Editions v3.0 for MacOS comes as an installer (which REQUIRES admin authentication to provide root-level access to your computer).
PROBLEM #2b
Adobe "Digital Editions 3.0 Installer" is FULLY launchable under MacOS 10.6.8 (and the installed application will require MacOS 10.7 or later).
PROBLEM #2c
There is NO associated ("ReadMe" type) support document included on the "ADE_3.0_Installer.dmg" disc image and ZERO integrated documentation within in the installer.
PROBLEM #2d
There is NO Adobe "Digital Editions 3.0" UNinstaller either installed as part of the "Standard" installation package OR currently downloadable from Adobe.com.
PROBLEM #3
Adobe's ONLY MacOS solution to "Uninstall previous versions [prior to the current v4.0] of Adobe Digital Editions for Mac OS" are the following instructions:
It's necessary to have administrator privileges to complete these steps.
1. From your user directory, locate /Applications
2. Drag the digitaleditions1x5 folder to the Trash, and empty the Trash.
Reference URL:
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
PROBLEM #4
Adobe's "What are my contact options?" page indicates BOTH "Chat (within 90 days of registration)" and "Forums" as available "Basic Support" options for Adobe "Digital Editions" software for "Download, install, setup" help, however, "Forums" is the ONLY available choice under "Contact options" for on Adobe's "Contact Customer Care" page (for "Download, install, setup" help with Digital Editions).
Reference URL:
http://helpx.adobe.com/contact.html?step=ADE_downloading-installing-setting-up_s tillNeedHelp
PROBLEM #5
The ONLY available "Basic Support" option for "How-to's & troubleshooting" help is the Adobe Forums...and this is an example of the type nonsense response (then followed by NON-response) that one might receive there:
https://forums.adobe.com/message/6570142
[NOTE: After MUCH searching I did, however, manage to find a potentially interesting "Let us know how we’re doing" link (under the "Our support promise" link found on the "What are my contact options? page). I am going to send them a brief message along with a link to THIS post and hope for the best.]
Reference URL:
http://helpx.adobe.com/contact/what-contact-options.html
PROBLEM #6
While I did NOT realize this prior to my attempting to install Adobe Digital Editions, apparently it would require me to "activate" my computer with an Adobe ID.
[NOTE: This information IS included in the readily accessible FAQ (and I am sure it's also found in the installer integrated software "License"), however, this is a MAJOR "feature" of this software and could be presented MUCH more prominently as an installer integrated "ReadMe" screen.]
Reference URL:
http://www.adobe.com/solutions/ebook/digital-editions/faq.html
...and, as an added bonus, there is a SIGNIFICANT "spyware" issue with this software discussed in further depth here:
http://the-digital-reader.com/2014/10/06/adobe-spying-users-collecting-data-eboo k-libraries/
As an experienced and life-long Mac user, I really SHOULD have known better and I did have second thoughts almost immediately, but by then it was TOO LATE!!!
So, now I have this TOTAL crap, super duper DRM software that required root-level permission to install (AND I couldn't even run this installed v3.0 copy under my preferred MacOS 10.6.8 if I wanted to...but, of course, I now have ABSOLUTELY NO desire to ever use this software again), and I just want to COMPLETELY remove all traces of it from my computer!
A pretty thorough Google search yielded several so-called "solutions" that were as bad or EVEN worse than the very limited "official" resources found directly from Adobe!
Any actual, real working solutions would be VERY greatly appreciated!
Thank you SO MUCH for your time and consideration in reading!!!
Sincerely,
aadams77

Hmm, it shouldn't be that much of a problem. I searched my entire drive for "digital editions", and this is the whole thing:
/Applications/Adobe Digital Editions 3.0.app
/Users/user/Library/Caches/com.adobe.adobedigitaleditions.app
/Users/user/Documents/Digital Editions
/Users/user/Library/Preferences/com.adobe.adobedigitaleditions.app.plist
/private/var/db/receipts/com.adobe.adobedigitaleditions.app.bom
/private/var/db/receipts/com.adobe.adobedigitaleditions.app.plist
/Library/Preferences/com.adobe.DigitalEditions.plist
The application itself, three small files scattered in your user account, to unimportant installation receipt files, and another preference file in the root Library folder. Removing those should remove everything related to version 3, which is what I have installed.
Where I substituted "user" above (for the three entries of /Users/user/...), replace that with whatever the actual name of your user account is.
Edit: I double checked the installer using a small app that sorts out every file in an installer, and where each item would normally be installed. The main app is literally the only item in the installer. The receipts are created by the OS per the installer's data, and the other minor preference files are created when the app is first run. There is nothing else.

Spanning Tree and Admin mac address issues srw2048

Ok, I have a somewhat complex problem and hopefully someone may shed some light or have an idea as to whats wrong.
First the scenario:
I have two Cisco Cat 6509's etherchanneled to each other via two fiber cables. One of these is the STP/RSTP root. I have two SRW2048's.. one trunked to each of these 6509 switches. There is also a trunk between the SRW2048's. All this is to create a redundant topology so that if one of the switches fail's the others can still forward packets to each other. Of course the scenario described is in fact a loop that should be handled by STP/RSTP. I have RSTP enabled on all the switches in the scenario (PV RSTP on the cisco switches as they only do Cisco's brand of per vlan spanning tree). There are 3 vlan's configured on each of the srw2048's (2,55,96). There are corresponding vlan's also on the 6509's. I have put the srw2048's management interface into vlan 2.
The problem:
I need to forward packets between the srw2048's primarily and only use the 6509 that is not the root when a failure happens. I have configured the non-root 6509's spanning tree cost on the etherchannel to be higher then the alternate path through the srw's to the root. I can hook everything up and view the spanning tree and see that the srw2048's interface that goes to the non-root 6509 is blocked, and all other interfaces on the other switches are forwarding. I can in fact ping and get to the admin interface on all the switches. Then for some strange reason the admin interface of the srw2048 plugged into the non-root 6509 stops responding. If I disable either the interface its plugged into on the 6509 or the other srw2048 everything starts working again. Sometimes it responds after many failures for no apparent reason. I looked into the mac-address table on the 6509's and they are conflicting, pointing to each other for the mac-address of the broken srw2048. When I clear the mac-table the admin port comes back for about 5 seconds then again goes dark. When reviewing mac-table on the 6509's they are back to pointing to each other. The odd thing (although I haven't confirmed this completely) is that hosts placed into vlan 2 on that same srw2048 seem to work fine. If there was an STP loop or something misconfigured, I would expect it to effect any host in vlan 2 or the other vlan's for that matter on the srw2048 that stops responding. Alas, I am stuck because I need to manage this switch remotely. My only thought is that for some reason even when the STP status is blocked the broken srw2048 is still sending out arp's of its admin interface and bypassing the STP protocol. I have no way to confirm this, but maybe someone has an idea as to what I'm doing wrong, or otherwise offer a solution. For now, I simply removed vlan 2 from the 6509 that the broken srw2048 is plugged into and everything seems fine.
My apologies for such a long post, but this is somewhat complicated. Thanks in advance for any info.
-Geoff
Message Edited by gmyers on 08-19-2008 10:35 PM

To follow up, I had a ticket open with Linksys about this for about 3 months with no resolution. I submitted packet captures, stp outputs, etc and no luck. I gave up and basically had to revert to a manual failover for redundancy. It's no perfect or fast, but it works every time.
Unless linksys issues a firmware upgrade with this as a fix, I doubt we will be able to ever resolve this on our own.

Packet loss when flood pinging a Mac

I had some trouble transferring large files between my iMac and my MBP the other day and so started a bit of investigation. Mistake really - here is what I found:
All mac targets are running up-to-date Leopard and use intel processors.
The home network has a linksys wireless router - all devices connected by copper.
flood ping tests with command 'sudo ping -f <target>:
from iMac to MBP shows 30% packet loss
from MBP tp iMac shows 33% packet loss
from iMac to windows laptop 0% packet loss
from iMac to linksys router 0% packet loss
from iMac to Freecom NAS box 0% packet loss
from MBP to windows laptop 0% packet loss
from MBP to linksys router 0% packet loss
from MBP to Freecom NAS box 0% packet loss
I took the macbook to work and picked targets on another site, several busy switch hops away.
from MBP to windows desktop 0% packet loss
from MBP to another iMac 26% packet loss
from MBP to mac mini 28% packet loss
from MBP to linux server 0% packet loss
from linux server to MBP 32% packet loss
The firewall is off on all the targets.
Seem clear enough - Mac machines can't handle high ping loads. It is no good telling me they don't have to. If they can answer a ping at all, they should be able to handle the load. It is a perfectly acceptable way of stress testing the link. File transfers are generally not an issue but now I want to know...
Why can't the macs handle the ping floods?
Is this indicative of any other weakness in the IP stack?
Pete

I had a suspicion of packet loss on my internet connection but could not be certain it was the ISP at fault. The fact that I had been having trouble transferring large files between my machines led me to look for possible local problems.
Network fault finding should always examine the hardware first so I wanted to see if there was anything about the cabling or the router which might be causing packet loss.
Actually copying data about the network is a pretty poor way to test things because you have several additional layer of complexity that can colour the results.
When I had narrowed down the flood ping packet loss to the macs, I went hunting on the 'net. There were plenty of people who were reporting various kinds of packet loss. Enough of them that I wondered if there was something more to it. Some of them were talking about similar symptoms to mine. The respondents usually answered a question other than the one asked so I thought I would put up some tests and see if there was actually a problem anywhere.
Now I know it is a 'feature' rather than a fault, I can work around it.
Thanks anyway
Pete

Can I connect 2 monitors to a Mac Mini?

I am thinking of buying a Mac Mini for an art installation project and will need to connect two monitors to it. Please can someone let me know if I can connect more than 1 monitor to a Mac mini. Can they be 19" monitors or must they be smaller resolution? Do they have to be of a particular specification? Any recommendations? Thanks very much.

A simple splitter would theoretically support anything up to the mini's maximum resolution, but in practice it depends on the actual displays being used as the whether the mini correctly identifies the devices and offers the correct range of resolution options. Some juggling (such as disconnecting one display while the system boots or wakes from sleep) can help, but it really does depend on the display(s) as to whether the mini behaves correctly via a splitter of this sort.
The Matrox device is technically far better because it presents itself to the mini as a single display, but of course it limits maximum resolution across both screens, and thus isn't really all that attractive a proposition unless 15" LCDs are to be used rather than anything larger.
The USB-based device seems to offer the best of both worlds - or at least will offer the best of both worlds when released with tried and tested Mac drivers. It's not all that clear why Mac drivers have been slow in coming for these devices when they have been around for Windows for some time now, and a number of manufacturers had pre-announced Mac versions as much as a year ago. At the general price of $99 or so, a USB adaptor would provide a reasonably low cost and (importantly) flexible way to add a second display.... if such a device can be currently had!
The forgoing is the reason the 'yes' answer is not the short one!

HT3275 TIME MACHINE GONE... EARLIER, OTHER OS APPS NOT THERE, DAMAGED MAC from what??

MAC: OS 10.5.8, LEOPARD, Purchased in November, 2008. One year later, MAJOR ISSUE OCCURRED! SEE FOLLOWING DETAILED DESCRIPTION.
MAJOR QUESTIONS ARE AT THE BOTTOM! (Included volumes of information, as without it, I don't think anyone could even begin to help me. APPLE COULDN'T AFTER ~2 YEARS!)
"Damaged" Mac, (from what?) OS Apps gone, NOW Time Machine GONE, can't save info fr Mac to Re-Load OS. TRIED the page on how to repair/fix to no avail. I bought my Mac in November of 2008 & paid for Apple Care for 3 years & paid for 1 year of classes. About 1 year after purchase, & nearly one year of classes, I had NOT been told to trash my downloads, but had been told that I would NEVER lose anything, to not be afraid to try things. However, after checking at least 6 times to make sure that the things that I had SAVED, did not go away when "trashed" from downloads, I set my Mac to send all downloads to trash, believing, based on my testing & what I had been told by APPLE, that IF pics, pages, documents, folders, albums, etc had been SAVED, that when sending the same downloads to trash, I would NOT lose any of them. And that they would remain in folders & albums & such.
I walked away from my Mac as I had many downloads, but had happened to leave my iPhoto open & when I passed by I saw that nearly ALL my pics were being DELETED TO TRASH!!! It was the middle of the night, so there was no one to help me. The only option that I had was to BRING BACK ALL 8,000+ FILES TO MY DESKTOP, WHICH of course, STOPPED MY MAC from FUNCTIONING.
I called Apple Care when the next day & they set me up for an hour appointment with the "GENIUSES", who only take 15 minute appointments.. The "GENIUS" was rude... Said, “I have already spent 10 minutes on you!” "What do you want me to do?" I said, "I want all my folders, pics, documents back... AND I want to know what happened?? As I checked 6X to make sure this would NOT happen."
He took my Mac to the back & PUT ALL THE FILES IN ONE FOLDER, AS IF THAT WOULD HELP ME. NO ONE HAD ANY IDEA AS TO WHAT I COULD DO or WHAT HAD HAPPENED, BUT TO DEAL WITH EACH FILE INDIVIDUALLY & PUT IN FOLDERS OR ALBUMS OR WHATEVER. (And YES, I AM YELLING... not at you people, but at APPLE & THE **** I HAVE GONE THROUGH THE PAST NEARLY 3 YEARS!)
They "didn't know" & said that "you must have done something wrong"... "WHAT"???, I asked repeatedly & got the same answer, "I don't know, you must have done something wrong" THEY ARE THE GENIUSES! SURELY ONE OF THEM COULD FIGURE OUT WHAT WENT WRONG??? I was toward the end of my classes & was desperately seeking help for this "mess", instead of learning more about Macs... & that was a total waste of time. I NO LONGER HAD FOLDERS, ALBUMS OR ANYTHING BUT >8,000+ SINGLE FILES TO DEAL WITH MYSELF!!
I spent months & many hours over the next 2 years talking with Apple Care on the phone to NO AVAIL. I would get the "newbies", even when I asked for the "supervisors" or the "specialists" because they were inundated with calls & would transfer to agents who knew only the very basics & after 45-60 minutes, they would tell me that I needed to talk with a "specialist". DUH!!
Toward the latter months, they finally decided that I needed to talk with several "SPECIALISTS" for whom I would have to call & then they would call me back. For a while, they were good about that, not that anything was resolved, then all of a sudden, NO CALLS BACK FROM TWO OF THEM... nothing more was being done for me even though I was still under APPLE CARE!
NO ONE ELSE FROM APPLE could ever tell me just what might have happened, UNTIL MAYBE TOWARD THE END OF MY COVERAGE, BUT THEN they were NOT SURE & the damage had been done for nearly 2 years & I was within 2 months of the end of my contract when I had to have bilateral eye surgery, so I was no longer able to SEE to even deal with Apple Care.
A few weeks back, I thought I would try MacKeeper for a trial... & after getting the "free scan & PARTIAL fix", I "online chatted" with an agent & found that if you ask, you can get a 14 day "Free Trial" that actually clears up everything! So, I went for that. (You have to ask for it, btw!!)
It 'appeared' that MacKeeper was scanning & fixing. I had asked how often one should do this... every 2 -3 weeks... well, that would have meant that my 14 days would have been a moot point, so I tried it on a daily basis for 3 days & it always had "issues" & said it fixed them, but somewhere I found that IT HAD DONE NOTHING!!!
So, I "online chatted" again with a very "knowledgeable guy" who asked if he could take over remotely to check my system to see why MacKeeper was NOT working for me. (I still don't know why it 'appeared' to be working?? And could never get an answer to that one.) Anyway, he took over remotely & "whizzed" through all sorts of stuff & then told me that my MAC WAS DAMAGED!! I asked "as in what?" As in, Launch Agents were missing, for example. I had told the 'Geniuses' when I had my "issue" in December of 2009, that it looked like some of Garage Band, (which I had never used) had disappeared & that it seemed that some of the OS had been deleted along with my files, but they ignored that!
IT TOOK SOMEONE FROM MACKEEPER TO FIND THAT OS APPS WERE MISSING AFTER DEALING WITH APPLE GENIUSES & SPECIALISTS FOR ~2 YEARS WHO HAD NOT A CLUE AS TO WHAT WAS WRONG OR HOW TO FIX IT!!! .......... (WHAT IS WRONG WITH THIS PICTURE????)
Apple-->NO HELP >2.5 yrs...... >3 years paying Apple-->natta. MacKeeper found missing OS Apps in ONE REMOTE VISIT!!!.
THE MACKEEPER GUY SAID THAT I NEEDED TO RE-INSTALL MY OS! To call APPLE... When I told him how I had paid for help & the hours & months of phone calls & frustration with my MAC, he gave me their site to help me to Re-install my OS, but this was a ONE time deal via the internet with only the "trial version". I am past the date... but justifiably so. I, again, "online chatted" with THREE PEOPLE AT THE SAME TIME, who didn't want to help me & who left me hanging for 30 minutes & never came back... grrrrrrrr.
BUT I CANNOT RE-INSTALL MY OS w/out backup with TIME MACHINE, WHICH IS NOT WORKING NOW,......NOT ON MY MAC ANY LONGER!!! [Why??? I have NO idea!!!]
I know that I need to be sure that ALL THAT IS ON MY MAC IS DOWNLOADED TO AN EXTERNAL HARD DRIVE TO SAVE, AS WHEN I RE-INSTALL MY OS, IT WILL CLEAR MY MAC & I WILL START ALL OVER AS I DID WHEN I FIRST GOT THE MAC, SO, I HAD BEEN BACKING UP WITH MY TIME MACHINE.... (OR SO I THOUGHT???), BUT DISCOVERED YESTERDAY, THAT MY TIME MACHINE WAS NO LONGER FUNCTIONING... ONLY "READING?" & NEEDED TO BE RE-DOWNLOADED, as well, which means that what I have on my external HD, (Western Digital MYBOOK) will still be there, but that the RE-INSTALLED TIME MACHINE WILL DOWNLOAD EVERYTHING AGAIN, NOT JUST FROM THE LAST TIME IT WORKED.
I called Western Digital tonight to SEE IF my MYBOOK(s) were working properly. He said that they should come up on my desktop, but they rarely ever have, but for a few moments last night & once tonight. I went to the site that tells one how to "fix" TIME MACHINE PROBLEMS, but had already been there & nothing there worked.
He suggested that I go on an APPLE SUPPORT COMMUNITY FOR YOUR HELP & so I am.
SO, HERE ARE MY MAIN QUESTIONS/PROBLEMS/ISSUES:
     *HOW DO I FIND OUT JUST WHAT OS FUNCTIONS ARE MISSING?
     *WHAT CAN I DO TO GET THEM BACK BESIDES RE-INSTALLING MY OS WITH MY DISKS?
     *IF I AM UNABLE TO BACK UP WHAT IS ON MY MAC ONTO MY EXTERNAL HD, THEN WHAT CAN I DO? I DO NOT WANT TO LOSE ANY OF MY PICS, DOCUMENTS, CREATIVE WRITING, IMPORTANT INFO?
    *I AM ON DISABILITY & HAVE NO MONEY TO HIRE A MAC SPECIALIST... (& AFTER MY DEALINGS WITH APPLE'S SPECIALISTS, I AM NOT VERY OPTIMISTIC ABOUT THAT ANYWAY!) Besides, my MAC is ~4 years old, the clicker on the mouse pad has not worked in ages, it has not enough memory...
     *HOW CAN I TELL WHAT IS "SAVED" ON MY EXTERNAL HD (MYBOOK), IF WE CANNOT ACCESS IT? (I CAN HEAR IT RUN & FEEL IT RUN, BUT AFTER TRYING TO "CLEAR" IT, IT IS THE TIME MACHINE ISSUE THAT IT KEEPS SAYING IS THE PROBLEM.
   (I AM BETTING THAT THERE ARE MANY MORE OS FUNCTIONS THAT ARE MISSING, AS I HAVE BEEN CURSING THIS MAC ALMOST SINCE I GOT IT.)
     AFTER I AM "ONLINE" FOR A WHILE, THE "SPINNING BALL OF DEATH" GOES ON & ON & SAFARI MAY JUST CLOSE DOWN... & IT IS NOT JUST SAFARI, THAT JUST HAPPENS TO BE THE ONE THAT I USE THE MOST!
NOTE: *RECENTLY HAVING PROBLEMS SUCH THAT OFTEN WHEN I HIT /.... IT GOES TO SOME OTHER PART OF THE PAGE or deletes the whole thing!
           *ALSO, I OFTEN LOOK UP & WHAT I HAVE TYPED HAS TOTALLY DISAPPEARED AS JUST HAPPENED HERE... OMG
           *MAY FIND A FEW WORDS IN ANOTHER PARAGRAPH!.... (WHAT IS GOING ON??)
[PLEASE DON'T BE ANGRY WITH ME FOR ALL THE CAPS, AS IT IS THE ONLY WAY THAT I KNOW TO REALLY EMPHASIZE THE SERIOUS STUFF & AS I OFTEN SAY IN FACEBOOK, "YES, I AM YELLING", but it is at APPLE & my Frustration over the past 3 years!]
Thank any & all of you for any help that you can give. Please be VERY SPECIFIC, as I don't "cookbook" so well.
ONE MORE THING:
CAN ANYONE TELL ME IF ANY OF THESE ISSUES COULD HAVE BEEN CAUSED BY A LIGHTENING STRIKE, WHICH FRIED ALL OF MY TV & INTERNET COMPONENTS?? (If so, my insurance will buy me a new Mac, which would be awesome!)... May need to post this as another question, but am “fried” right now & thought I would just add this. [Most say that because these are “software issues” that ‘NO’, lightening could not have been the culprit or even part of all that is additionally going on, that it would have to be a “hardware issue”. If any of you REALLY SAVVY MAC FOLKS CAN TELL ME DIFFERENTLY & HOW TO PROVE IT, THAT WOULD BE AWESOME! As you can see, I desperately need a new Mac.
PEACE!

Oh, My! I am so confused & scared. Haven't acted on this or anything else in my life. I am nearly paralyzed with all the issues going on in my life. If ONLY I could GET MY MAC BACK TO PROPER FUNCTIONING. I had issues before the MacKeeper, & lightening strike in March which "fried" all of my components, except this "bloody" Mac, but the problems keep piling on.
Help me, please, someone. I know that you are trying, BDAqua, but I just don't understand?
Yes, that is the window.. says do not open use MacKeeper Downloader, but then shows the "UNINSTALLING MACKEEPER" WEBSITE, which IS MacKeeper's... I don't even know how to do the "Quote Previous Message" for philastokes site, only YOURS & that is NOT what I need.
What is SW???? Calls for Driver 9 For Time Machine, but I think that is related to Time Capsule, which I don't have.
NOTE: SOMEWHERE HERE I SAW SOMETHING ABOUT "LAUNCH AGENTS"... THAT IS ONE OF THE OS PARTS THAT IS MISSING PER MacKeeper... & who knows how many others? Clearly, something has happened to my TIME MACHINE & MY EXTERNAL HD, (MyBook). MacKeeper said that my system was damaged, e.g. "LAUNCH AGENTS" & THAT I NEEDED TO RE-INSTALL MY OPERATING SYSTEM, but without having a FUNCTIONAL BACK UP, I WILL LOSE EVERYTHING.
WESTERN DIGITAL, [MyBook External HD which I used for Time Machine Back up Storage] COULD NOT HELP ME UNTIL I GOT MY "DAMAGES" FIXED & of course MACKEEPER SAID TO CONTACT APPLE OR THEIR "GEEK ON DEMAND" VIA EMAIL, which I have not!
ALL ATTEMPTS AT "FIRST AIDS" FAILED OR WERE NOT AVAILABLE!
What you, BDAqua sent me, I did, but no change... Your "procedure", not the websites.
It is hard to tell from the Philastokes writing what is to BE used & what NOT to use???
Under:
SEP 21
Posted by philastokes
MacKeeper – also known as 911 Bundle‘ in the App store — yes, you’ve seen the ads all over the internet, pop ups on your favourite webpages, it seems to be everywhere.
Many people that download and use MacKeeper experience severe problems as a result. My advice regarding this program is:
***DO NOT USE IT!***
It is extremely dangerous, particularly its Fast CleanUp option. If you are in any doubt, have a read through some of the several hundred comments below this post. If you have already installed MacKeeper and wish to remove it, read on.
IS THIS THE EXAMPLE OF WHAT NOT TO USE??? ONLY SHOWING US WHAT NOT TO USE???
Then he states this:
Uninstalling MacKeeper 2012
If you have used MacKeeper to encrypt any data, unencrypt it now. If you remove MacKeeper without unencrypting your data first, you will not be able to access it later. This only applies to data encrypted with MacKeeper, and not data encrypted using Mac OS built-in encryption services or using any other program.
Once that is done, you can follow MacKeeper’s uninstall instructions here:
http://help.mackeeper.zeobit.com/Manual/GettingStarted/UninstallingMacKeeper.htm l
These instructions promise that they will remove all MacKeeper’s associated files (see the note ‘Important’ at the bottom of their page). However, you may wish to do Step 4 in the procedure below for earlier versions of MacKeeper to check MacKeeper does not have access to your Keychain.
IS ABOVE WHAT NOT TO USE???_________________
Mine is NOT an earlier version of MacKeeper. I installed in 2012, so it is not clear... but I am guessing that that is what he meant?? Then I read on, & am not sure about a lot of things.
I have NO IDEA whether I have encrypted anything via MacKeeper. I don't even know what encrypting is or whether MacKeeper DID THAT WITHOUT MY KNOWLEDGE??
Uninstalling earlier versions of MacKeeper
If you have a version of MacKeeper earlier than MacKeeper 2012 you should follow the procedure below. You may not find ALL of the following, but any you do find should be removed.
Preparation:
i. Again, a warning: if you have used MacKeeper’s encryption feature, be sure to unencrypt before you uninstall MacKeeper.
Time Machine
ii. If you use Time Machine, leave it connected and do the Time Machine Step (TM step) where indicated. Instructions for the TM step are given in the box in step 1 below.
Clones
iii. If you use a clone without archiving, disconnect the clone and run the procedure below on your internal disk. When it is complete and you have verified everything is OK, connect your clone and wipe the partition using Disk Utility. Then make a new clone.
iv. If you use a clone with archiving, reboot into your clone now and run the procedure below on the clone first. Then shutdown you computer, disconnect the clone from the system and reboot into your internal drive. Run the entire procedure again on your internal drive.
v. If you have anything in the Trash, empty it now before you start.
My Time Machine says "IT IS NOT CONFIGURED", "BROWSE OTHER TIME MACHINE DISKS... (There are none there, only empty window.) & "OPEN TIME MACHINE PREFERENCES". WHEN I TURN IT ON, A BLANK WINDOW OPENS UP WITH ONLY ONE OPTION, "TURN YOUR TIME CAPSULE ON".
I DON'T HAVE THE TIME MACHINE CAPSULE!So, what do I do here?___________
I DO have TIME MACHINE IN THE UPPER BAR & THE ICON IN MY DOCK.
I don't know what a "clone" is... sort of, (thought it was an "alias/copy", but am probably wrong?? I have no idea whether it is being used or not?? There may be tons of clones on my Mac, or are they "aliases" from the original issue ~3 years ago. NONE that I intentionally put in!
How do I know if I am "archiving" and/or how do I disconnect the clone... "to run the procedure below" on my internal disk?
Then How Do I Connect My Clone, (when I don't even know what it is?) and wipe WHAT PARTITION? (I don't have access to my Time Machine or my EXTERNAL HD, (MyBook) where the Time Machine HAD been backing up my Mac. My MyBook won't even show up on my desktop.
WHAT IS THE CLONE? .... "IF I USE A CLONE WITHOUT ARCHIVING" VS. "IF I USE A CLONE WITH ARCHIVING".... I HAVE NO IDEA WHAT THIS MEANS???
I HAVE STUFF IN TRASH, BUT AM AFRAID TO DELETE IT... SO DO I BRING IT ALL BACK TO MY MAC? I have so many things brought back from trash.
The Uninstall Procedure:
Once you have prepared everything as above, you’re ready to start the uninstall procedure.
1. If MacKeeper is running, quit it. From the sidebar in any Finder window, choose your hard disk icon and go to your Library folder. Look in the Application Support folder for the folder inside it called ‘MacKeeper’:
/Library/Application Support/MacKeeper
Click on the folder once.
TM Step
If you are using Time Machine do the TM Step now.
Enter Time Machine via the TM icon on your menubar at the top of your screen.
Click the little gear/cog in the Finder window and choose ‘delete all backups of xxx file’.
Enter your Admin password to confirm the delete. Exit Time Machine and then…
If you don’t use TM or after you have completed the TM step, hold down the ‘command’ key and press the ‘delete’ key once to send the file to the trash.
HELP!!------>
I DO USE TIME MACHINE, BUT IT IS NOT WORKING NOW NOR IS THE EXTERNAL HDI CAN'T ENTER TIME MACHINE!
And in Finder, what is the "gear/cog"?? And what are the xxx files? Are they all MacKeeper files???
Why would one complete the TM step IF one doesn't USE TM or have access to it.
*****How do I get my TM back???? _____________
2. Still in Library, look for and trash any of these you find in the same way, remembering if you have Time Machine to do the TM step first in each case:
/Library/LaunchDaemons/com.zeobit.MacKeeper.AntiVirus
/Library/LaunchDaemons/com.zeobit.MacKeeper.plugin.AntiTheft.daemon
3. If you are using Lion, use the ‘Go’ menu in Finder’s menubar and hold down the ‘option’ key. Choose ‘Library’ from the menu (yes, this is a different Library folder from the one you were just in). If you are using Snow Leopard or Leopard, just click on the little ‘Home‘ icon in the Finder sidebar and navigate to the Library. Then trash any and all of these that you find, remembering to do the TM step (if applicable) first in each case:
Home/Library/Caches/com.zeobit.MacKeeper
Home/Library/Caches/com.zeobit.MacKeeper.Helper
Home/Library/LaunchAgents/com.zeobit.MacKeeper.Helper
Home/Library/LaunchAgents/com.zeobit.MacKeeper.plugin.Backup.agent
Home/Library/Preferences/com.zeobit.MacKeeper.plist
Home/Library/Preferences/com.zeobit.MacKeeper.Helper.plist
Be careful not to delete the wrong files: only those that have got the words ‘zeobit’, ‘MacKeeper’, ’911′ or ’911bundle’ should be trashed.
Since MY TM is not functioning properly, what do I do? I am so lost?
4. Go to Applications > Utilities > Keychain Access.app and double click on it. Notice the padlock in the window is up there on the left, rather than down the bottom. Click on it and enter your admin password. Now go through all the items in the ‘Keychains‘ list (such as Login, System, Root) with ‘All items’ selected in the ‘Category’ list. Anything you find related to ‘MacKeeper’ or ‘zeobit’, click on it, then choose Edit > Delete from the menu.
(Thanks to Al for also mentioning this point in the Comments below! ).
5. Open the Activity Monitor utility (Applications>Utilities>Activity Monitor.app), make sure ‘All Processes’ is showing in the drop down menu just over on the right of the dialogue box, then scroll down the list and see if any processes called ‘MacKeeper’, ‘zeobit’ or ’911 bundle’ are still running. Older versions of MacKeeper may have a ‘WINE’ process running, so also look for ‘wine’. Anything you find, click on it and hit ‘Quit Process’ (top left).
6. Go to your Applications folder from a Finder window and select MacKeeper (if you have Time Machine, do the TM step now). Then, hold down ‘command’ and press ‘delete’ once. If you assigned MacKeeper to be pinned in the Dock, be sure to also drag the icon off the Dock and release it anywhere over the desktop. It will, satisfyingly, disappear in the ‘poof’ of a cloud.
Time Machine issue for me again!!
7. When you’re done filling up your trash can with all this junk, click on the Finder> Empty Trash.
8. Go to
 > System Preferences > Users & Groups (or ‘Accounts’ for Snow L) | Login Items
If you see anything to do with MacKeeper in the list of items there, highlight it, then click the little minus ‘-’ button near the bottom of the list.
9. Restart your Mac. Everything should be back to normal, but check the Activity Monitor one last time to be sure.
10. After restart, be sure to fix your system permissions. If you encounter any problems that you did not have before, fix the ACLs too.
**If you are running a clone, remember to follow the instructions given above under “Preparation: Clones”.**
Supplementary: If you have a problem with MacKeeper pop-ups while using your browser, try clearing out the caches, like this:
In Safari menubar, choose ‘Safari > Reset Safari’. Make sure all the options are checked.
This will not only clear out your caches, but everything else stored by the browser. Don’t worry, it won’t affect your bookmarks, but it will reset your ‘top sites’ and history.
In Firefox menubar, choose ‘Tools > Clear Recent History…’ and choose ‘Everything’. Again, it’ll clear everything out but won’t delete your bookmarks.
Obviously, if you use any other browsers like Opera or something you’ll have to find the same options for those too.
Related Posts
block MacKeeper and other browser ads
NOTES
1. If you have any problems carrying out the steps, try starting your Mac up in Safe mode, and then running the procedure.
2. You can safely ignore any MacKeeper files that are in the Logs, BOM or Receipts folders.
3. If you have only downloaded the MacKeeper package but not ran the installer, you only need to send the .pkg file in your Downloads folder to the Trash. That’s it!
Acknowledgements
This post has been refined and improved over time thanks to suggestions and replies made in the Comments and on Apple Support Communities. Thanks especially to Al, Lyndon and Jack.
BDAqua, Is there any way for me to directly contact PhilStokes directly to have him read all that we have shared here, since he is the writer & obviously has had the experience & could possibly "Walk me through this" & answer some of my questions & asuage my fears??
Anything that YOU can do to continue to help is also greatly appreciated. I am doing nothing until I know what to do, with all the other issues that are going on, I just don't know what to do?? It is NOT simple as you can see!
BDAqua wrote:
As for the site that you gave me to Un-Install... are you sure? As that is MacKeeper/Zeobits' site! Andyou & everyone else said NOT to use their Un-Install???
OH Oh, if true something is redirecting your request, & guess what I think is doing it, or are you clicking on the zeobit kink on that page???
You should be seeing this...
Wonder why no one else is responding to my questions???
Feel free to start a new question, perhaps that'll work!?
Find that I am missing the "driver" for my external HD, & since it is so old, I can't find how to do it online.
You shouldn't need any SW to use the drive!???
BDAqua wrote:
As for the site that you gave me to Un-Install... are you sure? As that is MacKeeper/Zeobits' site! Andyou & everyone else said NOT to use their Un-Install???
OH Oh, if true something is redirecting your request, & guess what I think is doing it, or are you clicking on the zeobit kink on that page???
You should be seeing this...
Wonder why no one else is responding to my questions???
Feel free to start a new question, perhaps that'll work!?
Find that I am missing the "driver" for my external HD, & since it is so old, I can't find how to do it online.
You shouldn't need any SW to use the drive!???
BDAqua wrote:
As for the site that you gave me to Un-Install... are you sure? As that is MacKeeper/Zeobits' site! Andyou & everyone else said NOT to use their Un-Install???
OH Oh, if true something is redirecting your request, & guess what I think is doing it, or are you clicking on the zeobit kink on that page???
You should be seeing this...
Wonder why no one else is responding to my questions???
Feel free to start a new question, perhaps that'll work!?
Find that I am missing the "driver" for my external HD, & since it is so old, I can't find how to do it online.
You shouldn't need any SW to use the drive!???
BDAqua wrote:
As for the site that you gave me to Un-Install... are you sure? As that is MacKeeper/Zeobits' site! Andyou & everyone else said NOT to use their Un-Install???
OH Oh, if true something is redirecting your request, & guess what I think is doing it, or are you clicking on the zeobit kink on that page???
You should be seeing this...
Wonder why no one else is responding to my questions???
Feel free to start a new question, perhaps that'll work!?
Find that I am missing the "driver" for my external HD, & since it is so old, I can't find how to do it online.
You shouldn't need any SW to use the drive!???

Mac Mini fresh 10.4 install - can't install bundled applications.

Okay so I just got my first Mac last week . It's a Mac mini 1.83 Core 2 Duo. It came with Tiger and ILife bundle, and a Leopard upgrade dvd.
I installed Leopard (erasing the original install) only to find that there is no iLife on it. I tried installing the bundled apps onto leopard using the original dvd's and that kept failing as well.
Now I'm trying to reinstall the OS X 10.4 + bundle (my original grey cds) so that i can upgrade to Leopard and keep the iLife bundle.
1. I erased the drive using disk utility on the Tiger cd's, and reinstalled Tiger along with the bundled apps. This didnt work completely - when it got to the bundled apps, it failed at the end saying install failed - try again. And it doesnt even give me an option to exit - just keep trying the install of disc 2 again and again. I tried this another time and it still didnt work.
2. I tried again from scratch- erasing the drive and reinstalling - this time installing only Tiger without the bundled apps. Tiger installed ok. I did a software update, then tried installing the bundled apps manually. Still it wont install them.
3. I tried installing bundled apps again after #2 failed - still no luck.
The install log says it failed when doing pre-flight check of iDVD. But the second time it failed it was doing a pre-flight check of iPhoto.
Does anyone have any ideas what I could be doing wrong with this thing? I've erased and installed this thing like 6 times already and it still wont do a proper install of the bundled apps!

Ah, apologies, for some reason I had thought you were in the UK. Apple Canada don't have quite the same issues of remoteness as Apple UK, so it surprises me further that you have suffered the support issues you have. One of what I would have always considered to be Apple's deficiencies however is that they generally channel their feedback and support via stores and phone contact, rather than providing email or internal corporate contact details. It makes it easy to call for help when needed, but not so easy to let them know what you think about the help you actually received. Calling the phone support line and asking for the call to be escalated up is probably the best approach, and if nothing else will give a better insight, since in my experience most of the customer support calls are handled rather more constructively than your experience so far would suggest.
Ultimately, only you know exactly what your objective is of course, but if you had reached the point that it was clear a Mac was the right system to buy for your parents, then I suspect that you're right, your objective would not be likely to be best served by returning this system and switching to something else. As such, the short-term frustration of having to deal with this now, but having a working and fully installed mini for them to use in the longer term would perhaps be better than extricating yourself from the frustration now and thus gaining in the short term, only to have your parents cope with a less ideal system, even one where instead of an emphasis on ease of use, they would need to focus rather more on security, virus protects etc in a Windows system.
It does, of course, leave a bit of a bitter taste if you were to keep the mini and effectively let Apple get away with such poor support. The only problem is, however, that reacting to it by returning the system hurts them very little, and in reality perhaps does more to impede your own objectives.
Whatever you decide, bear in mind that however poor some of the staffers on the phone can be at times, and how unhelpful some of the staff in the stores, Apple Discussions here is often a very good way to get help and support from people who are just ordinary Apple users. We're not always able to help - there are some questions asked here which don't get responses, but by far and away most do! There are also Mac User Groups in many areas where help can be found (and often a helping hand and a copy of an install disc to help alleviate the frustration of waiting on Apple to post one out). Local Apple stores typically also have 'genuis' bars where help can be obtained, even for equipment out of warranty, and while the quality of support isn't always what one might hope for, it can be truly excellent.
In the end of course the fact that the quality of Apple support may be typically rather better than you have experienced, it doesn't excuse the bad experiences. Often, however, their products go a long way to make up for it!
Best wishes in whatever you choose to do.

The dreaded ? and alternating Mac logo folder

I recently won quite a few macs from an auction from public school district, emacs and imacs from 2001-2004 range. For security of course all the drives were cleared. I am quite experienced on pc's as I am a technician at our local cable company, but when it comes to macs I know just enough to mess things up. But we troubleshoot both, so I would like to learn more about them. I plan to set these up at my church as a computer lab, but not sure where to start. I have 2 sets of boot up discs that are labeled imacs, but neither the imacs or emacs will boot when holding c down at boot. These were in a seperate box though so not sure they even go to the computers I got.
What I have read about and done so far:
Followed instructions online about finding the hd (that was fun)to make sure there was no physical damage, the district didn't touch it physically, on 2 mac laptops tha came w/ they just took a drill and drilled through the hd. So no physical damage to hd.
Next, I did the pram reset and got the ding it says, but no change on next boot
Next, I found an article on the open firmware and got into it, and I was like cool(finally a break) something that looks like dos, I can work with this. And I found some artice telling me to change the boot device to X but that didn't work either. And looks like a whole nest of hornets when I started reading about all the stuff that can be done in OF. I found a walkthrough of setting up the partitions.
I thought about calling apple to try to obtain a boot disk for the emacs, and I am sure one the imac or imac dv boot discs will work on the imacs. But how do I get these hard drives prepared to take the boot disk (I understand that is proably what is missing from ibm format and partitioning I can do in my sleep).
I didn't have any info on the macs before, but I noticed the OF had some info on the machines, so I will post that to the thread later
Questions:
1. What would a typical school employee do to clear a mac hd quickly, he had a lot to deal with so I am sure didn't put much time into it, I mean he drilled through the laptops, and some ibm's he just took the hd out? (can he ruin a hd permanently without cracking the case)
2. If the hd's are useable, what do I need to do get it prepped to acccept a boot disk?
3. If unable to get boot disk for emac, can I used what I found on bit torrent to boot, if it is copied from a pc, or should I get an imac working first then try to firewire to an emac (possible?)?
4. In the status these macs are in, after I get one working can I firewire to others(there is like 30 of them)to get them working or do I need to work on each one?
I know this will take a while, and prepared to keep looking till I can find an answer, not expecting a quick fix. If you can answer any one of the questions or offer assistance I would greatly appreciate it.
p.s. A lot of questions I know but if anyone can take me under their wing and help me get these working for the church, I would be more than happy to send you one at no charge

Hey Scooter,
3 - 333mhz/ 32 ram/ 6gb hd
Tray loaders.
Hard to find larger RAM for therefore I usually keeps these on OS 9.2.2 altho' these will run Panther or Tiger.
I set these up with SMIs of preK - 2nd grade. Things like Living Books, Kid Pix 3 Deluxe, Green Eggs and Ham etc.
Slot loaders
2 - 350mhz/ 64 ram/ 6gb hd/512k cache - These have no FireWire
Those below all have FireWire that's a very important fact and makes installs and transfer of data very easy using target mode. They can also be made to boot from an external firewire.
http://docs.info.apple.com/article.html?artnum=58583
3 - imac dv/400mhz/512k L2 cache/128 ram/13gb hd (under i/o)
1 - 400mhz/ 64 ram/10gb hd/128 p
1 - 500mhz/ 64 ram/20g hd
12 - 500mhz/128 ram/20g hd
All of the slot loaders will take PC100 - PC133 (those that will under clock) and that's relatively easy to find. I use salvaged RAM from PII-PIIIs.
These will also use salvaged ATA/IDE hard drives from PCs anything up to 128 GB.
Be very aware of the firmware version before running anything past OS 10.2.
I run 10.4.11 in all these that I set up.
I have a bunch of iMac installers for OS 9 so email me.
Emacs
These are all excellent machines. All have FireWire and G4 processors. They're just a little hard to pick up :<}
1 - Emac 700/384mb ram/40gb hd
This one had IVAD cable problems that resulted in the display rolling up like a window shade.
5 - G4/1ghz/384mb ram/80gb hd
3 - 1.25ghz/ 512mb ram/80gb hd
Run the serial #s of the two models above here:
http://www.apple.com/support/emac/repairextensionprogram/
Pay special attention to any that fall within the range. The problem was bad electrolytics that you might be aware of in Dells, Sonys, IBMs etc. These were the overfilled caps that swelled and burst/failed.
Two can be seen in the user access area on the bottom.
The 3 year extended repair program is quickly reaching it's end.
You can run the serial #s here:
http://www.chipmunk.nl/klantenservice/applemodel.html
That will give you the date of manufacture.
If you see problems catalog and identify them and approach Apple about a repair. I would think you have an angle as a large not for profit if there are a lot of machines Apple might opt to affect free repairs even tho' the machines are outside the 3 year limit. Keep trying as that's very dependent on the Apple supervisor you get.
Finally look here at mrtotes 2nd post the 3rd site he lists:
http://tinyurl.com/5cpdhr
I think you will find some very useful downloads there for the iMacs and the eMacs.
Some of the new ones might not be there. In that case email me and I'll see what I have.
This is what I do here in Chicago:
http://www.vimeo.com/clip:150591
Richard
Message was edited by: spudnuty

Flash 11.3 Installation - Mac OS X 10.7.4

Hello.
I have been using Adobe Flash Player for years, no issues.
11.3 update came around a few weeks ago and my iMac refused to install it.
I tried all the obvious fixes. I know I have all the latest software installed and I believe I am installing the correct version of the Player for my computer.
I am running Mac OS X 10.7.4 - Lion.
When I try to install Flash 11.3, it crashes anywhere around 4 to 8% in the installation progress.
I get the error below. It's not specific, doesnt have error numbers, crash report error, etc.
I tried using the Flash Uninstaller from the Adobe website as well. It seems to clear my Mac of the Flash Player, but now I am still unable to do a fresh install, period!
I tried multiple times, using multiple browsers to download and install it, nothing works for me.
I am in DIRE NEED TO USE THE FLASH PLAYER.
Can anyone please help me?
I thank you for your time.

Sunil,
I had also tried this before. It does not work for me. I've visited the URL you provided. It lacks a lot of good information.
I get the following error:
I am able to download and install any other kind of software from any other vendor without any issues.
I'm not sure why this is causing so much problems.

Clear my mac

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