Clearpass Software install Error 255 need help getting to install. Log file below

Execution Request for advert 00220023 package 00200063 program Clearpass Test Install 6.3.5 state change from NotExist to AdvancedDownload execmgr 10/21/2014 9:36:26 AM 6064 (0x17B0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 6064 (0x17B0)
Mandatory execution requested for program Clearpass Test Install 6.3.5 and advertisement 00220023 execmgr 10/21/2014 9:36:26 AM 448 (0x01C0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200060",ProgramID="Clearpass 6.3.5", actionType 45l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014 9:36:26
AM 1424 (0x0590)
Creating mandatory request for advert 00220023, program Clearpass Test Install 6.3.5, package 00200063 execmgr 10/21/2014 9:36:26 AM 448 (0x01C0)
Policy arrived for parent package 00200063 program Clearpass Test Install 6.3.5 execmgr 10/21/2014 9:36:26 AM 1424 (0x0590)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 6l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 1424 (0x0590)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramOfferReceivedEvent
 AdvertisementId = "00220023";
 ClientID = "GUID:9266F835-718C-4617-BA5E-4F613E3239B7";
 DateTime = "20141021133626.265000+000";
 MachineName = "S2-IS-SCCM-VM-T";
 ProcessID = 3276;
 SiteCode = "002";
 ThreadID = 1424;
 execmgr 10/21/2014 9:36:26 AM 1424 (0x0590)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistWaitingContentEvent
 AdvertisementId = "00220023";
 ClientID = "GUID:9266F835-718C-4617-BA5E-4F613E3239B7";
 DateTime = "20141021133626.281000+000";
 MachineName = "S2-IS-SCCM-VM-T";
 PackageName = "00200063";
 PackageVersion = "1";
 ProcessID = 3276;
 ProgramName = "Clearpass Test Install 6.3.5";
 SiteCode = "002";
 ThreadID = 448;
 execmgr 10/21/2014 9:36:26 AM 448 (0x01C0)
Successfully raised SoftDistWaitingContentEvent event for program Clearpass Test Install 6.3.5 execmgr 10/21/2014 9:36:26 AM 448 (0x01C0)
Execution Request for advert 00220023 package 00200063 program Clearpass Test Install 6.3.5 state change from WaitingDependency to WaitingContent execmgr 10/21/2014 9:36:26 AM 448 (0x01C0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 448 (0x01C0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 6064 (0x17B0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 2140 (0x085C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 3692 (0x0E6C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 3692 (0x0E6C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:26 AM 6064 (0x17B0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:27 AM 3692 (0x0E6C)
  Processing [{C3E344C3-3915-4B09-82F9-DDA127A2606E}, 0]: OnContentAvailable  execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
[{C3E344C3-3915-4B09-82F9-DDA127A2606E}]: Content Version 1 is available for advert 00220023, pkg: 00200063, program Clearpass Test Install 6.3.5. execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
An existing MTC token was not supplied, using ExecutionRequest's Id as MTC token and this execution request is the owner of resultant MTC task. execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
Request a MTC task for execution request of package 00200063, program Clearpass Test Install 6.3.5 with request id: {17193CDD-2B98-4B40-8B47-DBD264F0DD1C} execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
Execution Request for advert 00220023 package 00200063 program Clearpass Test Install 6.3.5 state change from WaitingContent to Ready execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
MTC task with id {17193CDD-2B98-4B40-8B47-DBD264F0DD1C}, changed state from 0 to 4 execmgr 10/21/2014 9:36:29 AM 5884 (0x16FC)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:29 AM 736 (0x02E0)
  Processing [{C3E344C3-3915-4B09-82F9-DDA127A2606E}, 0]: RemoveNotification execmgr 10/21/2014 9:36:29 AM 736 (0x02E0)
MTC signaled SWD execution request with program id: Clearpass Test Install 6.3.5, package id: 00200063 for execution. execmgr 10/21/2014 9:36:29 AM 5884 (0x16FC)
Sending ack to MTC for task with id: {17193CDD-2B98-4B40-8B47-DBD264F0DD1C} execmgr 10/21/2014 9:36:29 AM 5884 (0x16FC)
Executing program ClearPassOnGuardInstall.exe /S in Admin context execmgr 10/21/2014 9:36:29 AM 5884 (0x16FC)
Execution Request for advert 00220023 package 00200063 program Clearpass Test Install 6.3.5 state change from Ready to NotifyExecution execmgr 10/21/2014 9:36:29 AM 5884 (0x16FC)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:29 AM 5884 (0x16FC)
Checking content location C:\Windows\ccmcache\5c for use execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Successfully selected content location C:\Windows\ccmcache\5c execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Executing program as a script execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Successfully prepared command line "C:\Windows\ccmcache\5c\ClearPassOnGuardInstall.exe" /S execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Command line = "C:\Windows\ccmcache\5c\ClearPassOnGuardInstall.exe" /S, Working Directory = C:\Windows\ccmcache\5c\ execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Running "C:\Windows\ccmcache\5c\ClearPassOnGuardInstall.exe" /S with 32bitLauncher execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Created Process for the passed command line execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramStartedEvent
 AdvertisementId = "00220023";
 ClientID = "GUID:9266F835-718C-4617-BA5E-4F613E3239B7";
 CommandLine = "\"C:\\Windows\\ccmcache\\5c\\ClearPassOnGuardInstall.exe\" /S";
 DateTime = "20141021133644.938000+000";
 MachineName = "S2-IS-SCCM-VM-T";
 PackageName = "00200063";
 ProcessID = 3276;
 ProgramName = "Clearpass Test Install 6.3.5";
 SiteCode = "002";
 ThreadID = 5884;
 UserContext = "NT AUTHORITY\\SYSTEM";
 WorkingDirectory = "C:\\Windows\\ccmcache\\5c\\";
 execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Raised Program Started Event for Ad:00220023, Package:00200063, Program: Clearpass Test Install 6.3.5 execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:44 AM 5884 (0x16FC)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:44 AM 5884 (0x16FC)
MTC task with id {17193CDD-2B98-4B40-8B47-DBD264F0DD1C}, changed state from 4 to 5 execmgr 10/21/2014 9:36:44 AM 5884 (0x16FC)
Program exit code 255 execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Looking for MIF file to get program status execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Script for Package:00200063, Program: Clearpass Test Install 6.3.5 failed with exit code 255 execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramErrorEvent
 AdvertisementId = "00220023";
 ClientID = "GUID:9266F835-718C-4617-BA5E-4F613E3239B7";
 DateTime = "20141021133646.327000+000";
 ExitCode = "255";
 MachineName = "S2-IS-SCCM-VM-T";
 PackageName = "00200063";
 ProcessID = 3276;
 ProgramName = "Clearpass Test Install 6.3.5";
 SiteCode = "002";
 ThreadID = 2140;
 UserContext = "NT AUTHORITY\\SYSTEM";
 execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Raised Program Error Event for Ad:00220023, Package:00200063, Program: Clearpass Test Install 6.3.5 execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Execution is complete for program Clearpass Test Install 6.3.5. The exit code is 255, the execution status is FailureNonRetry execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Requesting MTC to delete task with id: {17193CDD-2B98-4B40-8B47-DBD264F0DD1C} execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
MTC task with id: {17193CDD-2B98-4B40-8B47-DBD264F0DD1C} deleted successfully. execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 10l, value Result:FALSE, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:46 AM 2140 (0x085C)
Requesting MTC to delete task with id: {17193CDD-2B98-4B40-8B47-DBD264F0DD1C} execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
This execution request does not have a corresponding task in MTC. execmgr 10/21/2014 9:36:46 AM 2140 (0x085C)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
9:36:46 AM 2140 (0x085C)
Policy is updated for Program: Clearpass Test Install 6.3.5, Package: 00200063, Advert: 00220023 execmgr 10/21/2014 12:36:25 PM 5908 (0x1714)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="00200063",ProgramID="Clearpass Test Install 6.3.5", actionType 45l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 10/21/2014
12:36:26 PM 5908 (0x1714)
CServiceWindowEventHandler::Execute - Received SERVICEWINDOWEVENT : START Event execmgr 10/21/2014 10:00:00 PM 3624 (0x0E28)
CExecutionRequestManager::OnServiceWindowEvent for START execmgr 10/21/2014 10:00:00 PM 3624 (0x0E28)
Auto Install is set to false. Do Nothing. execmgr 10/21/2014 10:00:00 PM 3624 (0x0E28)
CServiceWindowEventHandler::Execute - Received SERVICEWINDOWEVENT : END Event execmgr 10/22/2014 5:00:00 AM 676 (0x02A4)
The user has logged off. execmgr 10/22/2014 9:29:08 AM 744 (0x02E8)
Service startup. execmgr 10/22/2014 9:32:26 AM 3712 (0x0E80)

thank you and I will take a look at those logs
I was thinking it was because of permissions using the system account sccm uses to install the software? could that be the case? it works for some but not all. and there is a known issue from Aruba, the vendor, but of course they have not given us any fix.
the issue they had was when you install the 6.3.3 version through SCCM, which we orginally pushed out, the upgrade through the clearpass server or the push of the new 6.3.5 version through sccm does not work on all, but I would say maybe 25% at best do
from what i am seeing.

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