Client boots into WinPE but then it will fail and reboot after the step: "Preparing network connections"
I have a new issue with all DPs.
When I pxe boot, it will boot into WinPE but then it will fail and reboot after the step: “Preparing network connections”
I have tried reinstalling the DP and MP. Also redistributing the boot image.
When I press F8 to go into debug mode, ipconfig show me an IP address and I am able to ping my Management point, my DHCP server and also my Distribution point.
I have attached the smsts.log file.
<![LOG[LOGGING: Finalize process ID set to 900]LOG]!><time="10:43:28.925+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="904" file="tslogging.cpp:1495">
<![LOG[==============================[ TSBootShell.exe ]==============================]LOG]!><time="10:43:28.925+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="904"
file="bootshell.cpp:1055">
<![LOG[Succeeded loading resource DLL 'X:\sms\bin\x64\1033\TSRES.DLL']LOG]!><time="10:43:28.925+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="904" file="util.cpp:964">
<![LOG[Debug shell is enabled]LOG]!><time="10:43:28.940+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="904" file="bootshell.cpp:1066">
<![LOG[Waiting for PNP initialization...]LOG]!><time="10:43:28.940+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:60">
<![LOG[RAM Disk Boot Path: NET(0)\SMSIMAGES\EVN0002F\BOOT.EVN0002F.WIM]LOG]!><time="10:43:28.940+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="configpath.cpp:302">
<![LOG[Booted from network (PXE)]LOG]!><time="10:43:28.940+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="configpath.cpp:317">
<![LOG[Network(PXE) path: X:\sms\data\]LOG]!><time="10:43:28.940+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="configpath.cpp:319">
<![LOG[Found config path X:\sms\data\]LOG]!><time="10:43:28.940+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:548">
<![LOG[Booting from removable media, not restoring bootloaders on hard drive]LOG]!><time="10:43:28.940+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:582">
<![LOG[X:\sms\data\WinPE does not exist.]LOG]!><time="10:43:28.940+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:599">
<![LOG[X:\_SmsTsWinPE\WinPE does not exist.]LOG]!><time="10:43:28.940+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:613">
<![LOG[Executing command line: wpeinit.exe -winpe]LOG]!><time="10:43:28.956+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:860">
<![LOG[The command completed successfully.]LOG]!><time="10:44:13.294+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:942">
<![LOG[Starting DNS client service.]LOG]!><time="10:44:13.294+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:666">
<![LOG[Executing command line: X:\sms\bin\x64\TsmBootstrap.exe /env:WinPE /configpath:X:\sms\data\]LOG]!><time="10:44:13.809+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908"
file="bootshell.cpp:860">
<![LOG[The command completed successfully.]LOG]!><time="10:44:13.809+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:942">
<![LOG[==============================[ TSMBootStrap.exe ]==============================]LOG]!><time="10:44:13.903+480" date="08-13-2014" component="TSMBootstrap" context="" type="1" thread="1116"
file="tsmbootstrap.cpp:1165">
<![LOG[Command line: X:\sms\bin\x64\TsmBootstrap.exe /env:WinPE /configpath:X:\sms\data\]LOG]!><time="10:44:13.903+480" date="08-13-2014" component="TSMBootstrap" context="" type="0" thread="1116"
file="tsmbootstrap.cpp:1166">
<![LOG[Succeeded loading resource DLL 'X:\sms\bin\x64\1033\TSRES.DLL']LOG]!><time="10:44:13.919+480" date="08-13-2014" component="TSMBootstrap" context="" type="1" thread="1116" file="util.cpp:964">
<![LOG[Succeeded loading resource DLL 'X:\sms\bin\x64\TSRESNLC.DLL']LOG]!><time="10:44:13.919+480" date="08-13-2014" component="TSMBootstrap" context="" type="1" thread="1116" file="resourceutils.cpp:169">
<![LOG[Current OS version is 6.2.9200.0]LOG]!><time="10:44:13.919+480" date="08-13-2014" component="TSMBootstrap" context="" type="1" thread="1116" file="util.cpp:3094">
<![LOG[Adding SMS bin folder "X:\sms\bin\x64" to the system environment PATH]LOG]!><time="10:44:13.934+480" date="08-13-2014" component="TSMBootstrap" context="" type="0" thread="1116"
file="tsmbootstrap.cpp:963">
<![LOG[PXE Boot with Root = X:\]LOG]!><time="10:44:13.934+480" date="08-13-2014" component="TSMBootstrap" context="" type="1" thread="1116" file="tsmbootstrap.cpp:1062">
<![LOG[Executing from PXE in WinPE]LOG]!><time="10:44:13.934+480" date="08-13-2014" component="TSMBootstrap" context="" type="1" thread="1116" file="tsmbootstrap.cpp:1077">
<![LOG[Loading TsPxe.dll from X:\sms\bin\x64\TsPxe.dll]LOG]!><time="10:44:13.934+480" date="08-13-2014" component="TSMBootstrap" context="" type="0" thread="1116" file="tsmbootstraputil.cpp:1363">
<![LOG[TsPxe.dll loaded]LOG]!><time="10:44:13.934+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tsmbootstraputil.cpp:1373">
<![LOG[Device has PXE booted]LOG]!><time="10:44:13.934+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tspxe.cpp:122">
<![LOG[Variable Path: \SMSTemp\2014.08.13.10.42.54.0001.{F722E5C6-13E4-4635-B674-7A56A68BCF03}.boot.var]LOG]!><time="10:44:13.934+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116"
file="tspxe.cpp:134">
<![LOG[Variable Key Len: 69]LOG]!><time="10:44:13.934+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tspxe.cpp:141">
<![LOG[Succesfully added firewall rule for Tftp]LOG]!><time="10:44:13.950+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="fwopen.cpp:123">
<![LOG[Executing: X:\sms\bin\x64\smstftp.exe -i 10.9.12.122 get \SMSTemp\2014.08.13.10.42.54.0001.{F722E5C6-13E4-4635-B674-7A56A68BCF03}.boot.var X:\sms\data\variables.dat]LOG]!><time="10:44:13.950+480" date="08-13-2014" component="TSPxe"
context="" type="0" thread="1116" file="tspxe.cpp:177">
<![LOG[Command line for extension .exe is "%1" %*]LOG]!><time="10:44:14.028+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="commandline.cpp:228">
<![LOG[Set command line: "X:\sms\bin\x64\smstftp.exe" -i 10.9.12.122 get \SMSTemp\2014.08.13.10.42.54.0001.{F722E5C6-13E4-4635-B674-7A56A68BCF03}.boot.var X:\sms\data\variables.dat]LOG]!><time="10:44:14.028+480" date="08-13-2014"
component="TSPxe" context="" type="0" thread="1116" file="commandline.cpp:731">
<![LOG[Executing command line: "X:\sms\bin\x64\smstftp.exe" -i 10.9.12.122 get \SMSTemp\2014.08.13.10.42.54.0001.{F722E5C6-13E4-4635-B674-7A56A68BCF03}.boot.var X:\sms\data\variables.dat]LOG]!><time="10:44:14.028+480" date="08-13-2014"
component="TSPxe" context="" type="1" thread="1116" file="commandline.cpp:827">
<![LOG[Process completed with exit code 0]LOG]!><time="10:44:14.106+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="commandline.cpp:1123">
<![LOG[Succesfully removed firewall rule for Tftp]LOG]!><time="10:44:14.122+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="fwopen.cpp:146">
<![LOG[Successfully downloaded pxe variable file.]LOG]!><time="10:44:14.122+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tspxe.cpp:187">
<![LOG[we are booted using PXE]LOG]!><time="10:44:14.122+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:2673">
<![LOG[we are booted using PXE and we use a generated password]LOG]!><time="10:44:14.122+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:2678">
<![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="10:44:14.122+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsremovablemedia.cpp:322">
<![LOG[CryptDecrypt (hKey, 0, 1, 0, pData, &dwDecryptedLen), HRESULT=80090005 (e:\nts_sccm_release\sms\framework\smscrypt\windes.cpp,165)]LOG]!><time="10:44:14.122+480" date="08-13-2014" component="TSPxe" context=""
type="0" thread="1116" file="windes.cpp:165">
<![LOG[SMS::Crypto::DES::DecryptBuffer( (BYTE*)pszPassword, (DWORD)(wcslen(pszPassword)*sizeof(WCHAR)), encryptedBuffer.getBuffer(), (DWORD)encryptedBuffer.size(), pbDecryptedBuffer, dwDecryptedBufferSize ), HRESULT=80090005 (e:\nts_sccm_release\sms\framework\tscore\tsremovablemedia.cpp,387)]LOG]!><time="10:44:14.122+480"
date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tsremovablemedia.cpp:387">
<![LOG[Verifying media password.]LOG]!><time="10:44:14.122+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:271">
<![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="10:44:14.122+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsremovablemedia.cpp:322">
<![LOG[Found network adapter "Intel(R) 82577LM Gigabit Network Connection" with IP Address 10.9.2.50.]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="0"
thread="1116" file="tsmbootstraputil.cpp:517">
<![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsremovablemedia.cpp:322">
<![LOG[CryptDecrypt (hKey, 0, 1, 0, pData, &dwDecryptedLen), HRESULT=80090005 (e:\nts_sccm_release\sms\framework\smscrypt\windes.cpp,165)]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context=""
type="0" thread="1116" file="windes.cpp:165">
<![LOG[SMS::Crypto::DES::DecryptBuffer( (BYTE*)pszPassword, (DWORD)(wcslen(pszPassword)*sizeof(WCHAR)), encryptedBuffer.getBuffer(), (DWORD)encryptedBuffer.size(), pbDecryptedBuffer, dwDecryptedBufferSize ), HRESULT=80090005 (e:\nts_sccm_release\sms\framework\tscore\tsremovablemedia.cpp,387)]LOG]!><time="10:44:14.153+480"
date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tsremovablemedia.cpp:387">
<![LOG[Entering TSMediaWizardControl::GetPolicy.]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tsmediawizardcontrol.cpp:527">
<![LOG[Creating key 'Software\Microsoft\SMS\47006C006F00620061006C005C007B00350031004100300031003600420036002D0046003000440045002D0034003700350032002D0042003900370043002D003500340045003600460033003800360041003900310032007D00']LOG]!><time="10:44:14.153+480"
date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="environmentscope.cpp:263">
<![LOG[Environment scope successfully created: Global\{51A016B6-F0DE-4752-B97C-54E6F386A912}]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116"
file="environmentscope.cpp:623">
<![LOG[Creating key 'Software\Microsoft\SMS\47006C006F00620061006C005C007B00420041003300410033003900300030002D0043004100360044002D0034006100630031002D0038004300320038002D003500300037003300410046004300320032004200300033007D00']LOG]!><time="10:44:14.153+480"
date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="environmentscope.cpp:263">
<![LOG[Environment scope successfully created: Global\{BA3A3900-CA6D-4ac1-8C28-5073AFC22B03}]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116"
file="environmentscope.cpp:623">
<![LOG[Setting LogMaxSize to 1000000]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:555">
<![LOG[Setting LogMaxHistory to 1]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:556">
<![LOG[Setting LogLevel to 0]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:557">
<![LOG[Setting LogEnabled to 1]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:558">
<![LOG[Setting LogDebug to 1]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:559">
<![LOG[UEFI: false]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:569">
<![LOG[Loading variables from the Task Sequencing Removable Media.]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:584">
<![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsremovablemedia.cpp:322">
<![LOG[Succeeded loading resource DLL 'X:\sms\bin\x64\1033\TSRES.DLL']LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="util.cpp:964">
<![LOG[Setting SMSTSMP TS environment variable]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSMediaGuid TS environment variable]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSBootMediaPackageID TS environment variable]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSHTTPPort TS environment variable]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSHTTPSPort TS environment variable]LOG]!><time="10:44:14.153+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSIISSSLState TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSLaunchMode TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSMediaPFX TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSPublicRootKey TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSSiteCode TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSSiteSigningCertificate TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSUseFirstCert TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSx64UnknownMachineGUID TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Setting _SMSTSx86UnknownMachineGUID TS environment variable]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:604">
<![LOG[Root CA Public Certs=]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:615">
<![LOG[Missing root CA environment variable from variables file]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:621">
<![LOG[Support Unknown Machines: 0]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:632">
<![LOG[Custom hook from X:\\TSConfig.INI is ]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:675">
<![LOG[No hook is found to be executed before downloading policy]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:699">
<![LOG[Authenticator from the environment is empty.]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:838">
<![LOG[Need to create Authenticator Info using PFX]LOG]!><time="10:44:14.169+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmediawizardcontrol.cpp:850">
<![LOG[Initialized CStringStream object with string: 6b7b5b1a-8a29-40a1-af6b-008746965168;2014-08-13T18:44:14Z.]LOG]!><time="10:44:14.200+480" date="08-13-2014" component="TSPxe" context="" type="0"
thread="1116" file="stringstream.cpp:101">
<![LOG[Set media certificate in transport]LOG]!><time="10:44:14.216+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="libsmsmessaging.cpp:9401">
<![LOG[Set authenticator in transport]LOG]!><time="10:44:14.216+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="libsmsmessaging.cpp:7734">
<![LOG[CLibSMSMessageWinHttpTransport::Send: URL: SS01.adskevents.local:80 GET /SMS_MP/.sms_aut?MPKEYINFORMATIONMEDIA]LOG]!><time="10:44:14.216+480" date="08-13-2014" component="TSPxe" context="" type="1"
thread="1116" file="libsmsmessaging.cpp:8604">
<![LOG[Executing command line: X:\WINDOWS\system32\cmd.exe /k]LOG]!><time="10:44:15.939+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="904" file="bootshell.cpp:860">
<![LOG[The command completed successfully.]LOG]!><time="10:44:15.939+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="904" file="bootshell.cpp:942">
<![LOG[Successfully launched command shell.]LOG]!><time="10:44:15.939+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="904" file="bootshell.cpp:432">
<![LOG[Error. Received 0x80072ee2 from WinHttpSendRequest.]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="libsmsmessaging.cpp:8870">
<![LOG[hr, HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,8919)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116"
file="libsmsmessaging.cpp:8919">
<![LOG[sending with winhttp failed; 80072ee2]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="3" thread="1116" file="libsmsmessaging.cpp:8919">
<![LOG[m_pHttpTransport->Send (0, 0, pServerReply, nReplySize), HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,5159)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe"
context="" type="0" thread="1116" file="libsmsmessaging.cpp:5159">
<![LOG[MPKeyInformation.RequestMPKeyInformationForMedia(szTrustedRootKey), HRESULT=80072ee2 (e:\nts_sccm_release\sms\framework\osdmessaging\libsmsmessaging.cpp,9410)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe"
context="" type="0" thread="1116" file="libsmsmessaging.cpp:9410">
<![LOG[Failed to get information for MP: http://SS01.adskevents.local. 80072ee2.]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="3" thread="1116" file="tsmbootstraputil.cpp:1518">
<![LOG[sMP.length() > 0, HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmbootstraputil.cpp,1526)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context=""
type="0" thread="1116" file="tsmbootstraputil.cpp:1526">
<![LOG[TSMBootstrapUtil::SelectMP ( sSMSTSMP.c_str(), sMediaPfx.c_str(), sMediaGuid.c_str(), sAuthenticator.c_str(), sEnterpriseCert.c_str(), sServerCerts.c_str(), nHttpPort, nHttpsPort, bUseCRL, sSiteCode, sAssignedSiteCode, sMP, sCertificates, sX86UnknownMachineGUID,
sX64UnknownMachineGUID), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,907)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context=""
type="0" thread="1116" file="tsmediawizardcontrol.cpp:907">
<![LOG[Exiting TSMediaWizardControl::GetPolicy.]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="0" thread="1116" file="tsmediawizardcontrol.cpp:1419">
<![LOG[GetPolicy(), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,2492)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context=""
type="0" thread="1116" file="tsmediawizardcontrol.cpp:2492">
<![LOG[RunWizardForPXE(), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,2834)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context=""
type="0" thread="1116" file="tsmediawizardcontrol.cpp:2834">
<![LOG[oTSMediaWizardControl.Run( sMediaRoot, true, sTSLaunchMode ), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmbootstrap.cpp,1078)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe"
context="" type="0" thread="1116" file="tsmbootstrap.cpp:1078">
<![LOG[Execute( eExecutionEnv, sConfigPath, sTSXMLFile, uBootCount, &uExitCode ), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmbootstrap.cpp,1226)]LOG]!><time="10:44:35.281+480" date="08-13-2014"
component="TSPxe" context="" type="0" thread="1116" file="tsmbootstrap.cpp:1226">
<![LOG[Exiting with return code 0x80004005]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSPxe" context="" type="1" thread="1116" file="tsmbootstrap.cpp:1238">
<![LOG[Execution complete.]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:693">
<![LOG[hMap != 0, HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentscope.cpp,493)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="0"
thread="908" file="environmentscope.cpp:493">
<![LOG[m_pGlobalScope->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,335)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="0"
thread="908" file="environmentlib.cpp:335">
<![LOG[this->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,553)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="0"
thread="908" file="environmentlib.cpp:553">
<![LOG[::RegOpenKeyExW (HKEY_LOCAL_MACHINE, sKey.c_str(), 0, KEY_READ, &hSubKey), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,809)]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell"
context="" type="0" thread="908" file="utils.cpp:809">
<![LOG[RegOpenKeyExW is unsuccessful for Software\Microsoft\SMS\Task Sequence]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="2" thread="908"
file="utils.cpp:809">
<![LOG[GetTsRegValue() is unsuccessful. 0x80070002.]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="2" thread="908" file="utils.cpp:842">
<![LOG[End program: ]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="bootshell.cpp:725">
<![LOG[Finalizing logging from process 900]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="tslogging.cpp:1741">
<![LOG[Finalizing logs to root of first available drive]LOG]!><time="10:44:35.281+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="tslogging.cpp:1583">
<![LOG[Successfully finalized logs to C:\SMSTSLog]LOG]!><time="10:44:35.687+480" date="08-13-2014" component="TSBootShell" context="" type="1" thread="908" file="tslogging.cpp:1640">
<![LOG[Cleaning up task sequencing logging configuration.]LOG]!><time="10:44:35.687+480" date="08-13-2014" component="TSBootShell" context="" type="0" thread="908" file="tslogging.cpp:584">
Every time a query is sent to the MP, it receives 0x80072ee2 which translates to "The operation timed out". This has nothing to do with your MP or DP though so reinstalling them won't make any difference.
This error is indicative of network issues -- basically, the "client" is not getting a response back in a timely manner (and probably not at all). Assuming the MP is healthy though, then only other piece of the puzzle is the network.
You can try setting the SMSTSAssignmentsDownloadRetry and SMSTSAssignmentsDownloadInterval task sequence variables in the boot image to increase the client's tolerance for latency or other weirdness in the network. This has worked for many.
If that doesn't work, you'll have to break out a sniffer and watch the traffic to see what's going on at a network level.
Jason | http://blog.configmgrftw.com
Similar Messages
-
PXE boot fails and reboots after loading PE
I have run into what I think is a unique issue and need some help determining the cause.
We are in the process of replacing and aging DP/PXE point (2003 R2 SP2) with a new server (2008 STD R2 SP1). What makes my pxe issue unique is that pxe works without issue on the existing 2003 DP/PXE server. But on the new 2008 server I run into
the following issue.
Environment: Config Manager 2007 R2, a single primary, multiple DP's and PXE points.
Issue: When I attempt to PXE boot a system, I am able to load PE, but shortly after the custom background screen is loaded, the system reboots. I've searched the internet quite a bit and found lots of potential causes including, bad/missing drivers,
certificate issues, rights issues, etc. None of these seem to be the cause.
My troubleshooting has determined that the client computers are unable to download the variables.dat file. I just don't know why.
We're using the same boot images on both servers.
I've tried using multiple computer models and VM's.
I've opened a command prompt as soon as our background image loads and have verified that the system is pulling a valid IP address. I am able to map a drive to the PXE server's REMINST share using our sccm net access account and manually copy the .var
file using xcopy to the appropriate directory on the local virtual drive. I've also attempted to manually run smstftp.exe by mimicking the command line from the smsts log file. I'll admit that I'm not sure I have the correct syntax for smstftp.
I've tried several variations and all but one result in a short pause and no file copied/created in the X:\sms\data folder. The one that does produce a result says that the file cannot be found. I checked for typos and made sure I used the name
of the newly created .var file.
I've also tried disabling anti-virus on the server, shutting off the windows firewall on the server, granting everyone read rights to the REMINST share.
Below is the smstslog file I've been using as a reference. Per corporate security policy, I have X'd out the IP address of the PXE server. The log file for the successful pxe boot from the 2003 server shows an exit code of 0 for smstftp.exe, a note
about successful download of the pxe var file and then it continues through the rest of the boot process.
-----SMSTS log file from a failed PXE boot on the new 2008 server -----
<![LOG[LOGGING: Finalize process ID set to 832]LOG]!><time="16:13:54.440+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="836" file="tslogging.cpp:1489">
<![LOG[==============================[ TSBootShell.exe ]==============================]LOG]!><time="16:13:54.440+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="836"
file="bootshell.cpp:963">
<![LOG[Succeeded loading resource DLL 'X:\sms\bin\i386\1033\TSRES.DLL']LOG]!><time="16:13:54.440+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="836" file="util.cpp:869">
<![LOG[Debug shell is enabled]LOG]!><time="16:13:54.440+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="836" file="bootshell.cpp:974">
<![LOG[Waiting for PNP initialization...]LOG]!><time="16:13:54.471+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="bootshell.cpp:59">
<![LOG[Booted from network (PXE)]LOG]!><time="16:13:54.830+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="configpath.cpp:198">
<![LOG[Found config path X:\sms\data\]LOG]!><time="16:13:54.830+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="bootshell.cpp:553">
<![LOG[Booting from removable media, not restoring bootloaders on hard drive]LOG]!><time="16:13:54.830+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="bootshell.cpp:564">
<![LOG[Executing command line: wpeinit.exe -winpe]LOG]!><time="16:13:54.830+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="bootshell.cpp:767">
<![LOG[Executing command line: X:\WINDOWS\system32\cmd.exe /k]LOG]!><time="16:13:57.014+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="836" file="bootshell.cpp:767">
<![LOG[The command completed successfully.]LOG]!><time="16:13:57.014+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="836" file="bootshell.cpp:850">
<![LOG[Successfully launched command shell.]LOG]!><time="16:13:57.014+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="836" file="bootshell.cpp:430">
<![LOG[The command completed successfully.]LOG]!><time="16:14:41.458+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="bootshell.cpp:850">
<![LOG[Starting DNS client service.]LOG]!><time="16:14:41.458+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="bootshell.cpp:597">
<![LOG[Executing command line: X:\sms\bin\i386\TsmBootstrap.exe /env:WinPE /configpath:X:\sms\data\]LOG]!><time="16:14:41.973+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880"
file="bootshell.cpp:767">
<![LOG[The command completed successfully.]LOG]!><time="16:14:41.973+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="bootshell.cpp:850">
<![LOG[==============================[ TSMBootStrap.exe ]==============================]LOG]!><time="16:14:41.989+000" date="12-23-2013" component="TSMBootstrap" context="" type="1" thread="1932"
file="tsmbootstrap.cpp:1039">
<![LOG[Command line: X:\sms\bin\i386\TsmBootstrap.exe /env:WinPE /configpath:X:\sms\data\]LOG]!><time="16:14:41.989+000" date="12-23-2013" component="TSMBootstrap" context="" type="0" thread="1932"
file="tsmbootstrap.cpp:1040">
<![LOG[Succeeded loading resource DLL 'X:\sms\bin\i386\1033\TSRES.DLL']LOG]!><time="16:14:41.989+000" date="12-23-2013" component="TSMBootstrap" context="" type="1" thread="1932" file="util.cpp:869">
<![LOG[Succeeded loading resource DLL 'X:\sms\bin\i386\TSRESNLC.DLL']LOG]!><time="16:14:41.989+000" date="12-23-2013" component="TSMBootstrap" context="" type="1" thread="1932" file="resourceutils.cpp:152">
<![LOG[Processor Is IA64: 0]LOG]!><time="16:14:41.989+000" date="12-23-2013" component="TSMBootstrap" context="" type="1" thread="1932" file="tsmbootstrap.cpp:1005">
<![LOG[PXE Boot with Root = X:\]LOG]!><time="16:14:41.989+000" date="12-23-2013" component="TSMBootstrap" context="" type="1" thread="1932" file="tsmbootstrap.cpp:921">
<![LOG[Executing from PXE in WinPE]LOG]!><time="16:14:41.989+000" date="12-23-2013" component="TSMBootstrap" context="" type="0" thread="1932" file="tsmbootstrap.cpp:936">
<![LOG[Loading TsPxe.dll from X:\sms\bin\i386\TsPxe.dll]LOG]!><time="16:14:41.989+000" date="12-23-2013" component="TSMBootstrap" context="" type="0" thread="1932" file="tsmbootstraputil.cpp:1319">
<![LOG[TsPxe.dll loaded]LOG]!><time="16:14:42.004+000" date="12-23-2013" component="TSPxe" context="" type="0" thread="1932" file="tsmbootstraputil.cpp:1329">
<![LOG[Device has PXE booted]LOG]!><time="16:14:42.004+000" date="12-23-2013" component="TSPxe" context="" type="0" thread="1932" file="tspxe.cpp:122">
<![LOG[Variable Path: \SMSTemp\2013.12.23.16.11.24.0002.{AB0FBE86-1F6C-47D7-919B-A44641035A2E}.boot.var]LOG]!><time="16:14:42.004+000" date="12-23-2013" component="TSPxe" context="" type="0" thread="1932"
file="tspxe.cpp:134">
<![LOG[Variable Key Len: 61]LOG]!><time="16:14:42.004+000" date="12-23-2013" component="TSPxe" context="" type="0" thread="1932" file="tspxe.cpp:141">
<![LOG[Succesfully added firewall rule for Tftp]LOG]!><time="16:14:42.004+000" date="12-23-2013" component="TSPxe" context="" type="0" thread="1932" file="fwopen.cpp:123">
<![LOG[Executing: X:\sms\bin\i386\smstftp.exe -i XXX.XXX.XXX.XXX get \SMSTemp\2013.12.23.16.11.24.0002.{AB0FBE86-1F6C-47D7-919B-A44641035A2E}.boot.var X:\sms\data\variables.dat]LOG]!><time="16:14:42.004+000" date="12-23-2013"
component="TSPxe" context="" type="0" thread="1932" file="tspxe.cpp:177">
<![LOG[Command line for extension .exe is "%1" %*]LOG]!><time="16:14:42.067+000" date="12-23-2013" component="TSPxe" context="" type="0" thread="1932" file="commandline.cpp:229">
<![LOG[Set command line: "X:\sms\bin\i386\smstftp.exe" -i XXX.XXX.XXX.XXX get \SMSTemp\2013.12.23.16.11.24.0002.{AB0FBE86-1F6C-47D7-919B-A44641035A2E}.boot.var X:\sms\data\variables.dat]LOG]!><time="16:14:42.067+000" date="12-23-2013"
component="TSPxe" context="" type="0" thread="1932" file="commandline.cpp:707">
<![LOG[Executing command line: "X:\sms\bin\i386\smstftp.exe" -i XXX.XXX.XXX.XXX get \SMSTemp\2013.12.23.16.11.24.0002.{AB0FBE86-1F6C-47D7-919B-A44641035A2E}.boot.var X:\sms\data\variables.dat]LOG]!><time="16:14:42.067+000" date="12-23-2013"
component="TSPxe" context="" type="1" thread="1932" file="commandline.cpp:805">
<![LOG[Process completed with exit code 1]LOG]!><time="16:15:29.179+000" date="12-23-2013" component="TSPxe" context="" type="1" thread="1932" file="commandline.cpp:1102">
<![LOG[Succesfully removed firewall rule for Tftp]LOG]!><time="16:15:29.194+000" date="12-23-2013" component="TSPxe" context="" type="0" thread="1932" file="fwopen.cpp:146">
<![LOG[uExitCode == 0, HRESULT=80004005 (e:\nts_sms_fre\sms\server\pxe\tspxe\tspxe.cpp,185)]LOG]!><time="16:15:29.194+000" date="12-23-2013" component="TSPxe" context="" type="0" thread="1932"
file="tspxe.cpp:185">
<![LOG[Failed to download pxe variable file. Code(0x00000001)]LOG]!><time="16:15:29.194+000" date="12-23-2013" component="TSPxe" context="" type="3" thread="1932" file="tspxe.cpp:185">
<![LOG[PxeGetPxeData failed with 0x80004005]LOG]!><time="16:15:29.194+000" date="12-23-2013" component="TSPxe" context="" type="3" thread="1932" file="tsmbootstraputil.cpp:1419">
<![LOG[HRESULT_FROM_WIN32(dwError), HRESULT=80004005 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmbootstraputil.cpp,1420)]LOG]!><time="16:15:29.194+000" date="12-23-2013" component="TSPxe" context=""
type="0" thread="1932" file="tsmbootstraputil.cpp:1420">
<![LOG[TSMBootstrapUtil::PxeGetPxeData(&bPxeBooted, sVariablesFile, sPxePasswd), HRESULT=80004005 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,2236)]LOG]!><time="16:15:29.194+000" date="12-23-2013"
component="TSPxe" context="" type="0" thread="1932" file="tsmediawizardcontrol.cpp:2236">
<![LOG[oTSMediaWizardControl.Run( sMediaRoot, true, true ), HRESULT=80004005 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmbootstrap.cpp,937)]LOG]!><time="16:15:29.194+000" date="12-23-2013" component="TSPxe"
context="" type="0" thread="1932" file="tsmbootstrap.cpp:937">
<![LOG[Execute( eExecutionEnv, sConfigPath, sTSXMLFile, uBootCount, &uExitCode ), HRESULT=80004005 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmbootstrap.cpp,1106)]LOG]!><time="16:15:29.194+000" date="12-23-2013"
component="TSPxe" context="" type="0" thread="1932" file="tsmbootstrap.cpp:1106">
<![LOG[Exiting with return code 0x80004005]LOG]!><time="16:15:29.194+000" date="12-23-2013" component="TSPxe" context="" type="1" thread="1932" file="tsmbootstrap.cpp:1118">
<![LOG[Execution complete.]LOG]!><time="16:15:29.194+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="bootshell.cpp:624">
<![LOG[Finalizing logging from process 832]LOG]!><time="16:15:29.194+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="tslogging.cpp:1736">
<![LOG[Finalizing logs to root of first available drive]LOG]!><time="16:15:29.194+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="tslogging.cpp:1578">
<![LOG[LOGGING: Setting log directory to "D:\SMSTSLog".]LOG]!><time="16:15:29.491+000" date="12-23-2013" component="TSBootShell" context="" type="1" thread="880" file="tslogging.cpp:1803">
This has been an extremely frustrating issue and any assistance would be greatly appreciated!Thanks for your quick response Jason! I didn't expect someone to reply so quickly or I would have checked back sooner.
I had found the two 'older' posts already, but had not seen the 'newer' one. Unfortunately that did not give me any new ideas. But your comment on checking for TFTP availability did. Here are things I have tried since my original
post...
I re-ran most of my tests in case I missed something. I only found one change. Even though I double-checked, I must have made a typo when I manually ran the smstftp.exe command, because when I ran it again I received a timeout message instead
of file not found.
I had a minor 'thinking outside of the box moment' and decided to PXE boot the new 2008 R2 server itself. This was successful and I interpreted the success as meaning that the hardware is ok. Thinking there may be a compatibility issue with
the hardware and the OS, I tried a few different NIC drivers, settings, registry keys, and even a completely different NIC. No luck on any of these.
I decided to build another Server on a VM tovalidate my build process and configuration. And of course clients in multiple locations were able to PXE boot off this VM. Too bad I can't use this in production.
After reading your response Jason, I began to focus on network. I moved the server to a few different locations so it was utilizing different switches. No luck. I noticed in the event viewer for WDS that the server was logging the
beginning of the boot.var file via TFTP. This of course was not very surprising. What was surprising is that the very next entry (informational) noted that the client 'COMPLETED' the download of the boot.var file via TFTP. I know that completed
does not mean successful, but it usually implies or is interpreted as successful. It should have logged a warning or error, or nothing at all because although the process completed, it was not successful. I re-verified that the file was not downloaded
to the client and the client log file still shows the same error noted in the logfile from my original post.
Finally, I installed sniffing software on the server and ran some captures while attempting to PXE boot. Even though I am not much of a network guy, I quickly discovered two things. First, I found the section where the client attempts to download
the boot.var file. Unfortunately I don't think the local security team will allow me to post the capture, so I'll do my best to describe what I found. It starts with a single entry where the client calls for the file via TFTP protocol. This
is followed by a series of alternating entries (all TFTP) where it looks like the server attempts to send a portion of the file, and the client sends an acknowledgement. The sending entries all have checksum errors. The checksum received on
all packets is 0x0000 and of course should be something else. There is also a shorter section below this with alternating entries where the server attempts to send ICMP packets and the client responds with TFTP acknowledgements.
The ICMP entries are all marked as Destination unreachable (Port Unreachable).
The second thing I noticed from the network capture is the a few 'Spanning Tree Protocol' entries. I my search for a solution, I remember reading several posts saying that Spanning Tree can cause this issue. When I asked, I was assured that
Spanning Tree was disabled in this environment. It made sense too, because the 2003 PXE server was functioning properly, and Spanning Tree should affect both 2003 and 2008 servers, right?
Either way I will bring my findings to the network team and see what they have to say.
Any additional thoughts or ideas??? -
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If this doesnt work, may you please reply and respond with a list of things you have tried. -
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this is total bullshit. so frustrated with this nonsense.
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MacBook Pro 8,1 – Intel Core i5 – 2.23 GHz (early 2011) New with OSX 10.6 – current on all updates.
I successfully installed rEFit. I used Boot Camp to install Win 7. All was great.
Then installed debian 6. Somehow after the debian install and restart (I know this sounds crazy) but I am now reduced to Win 7 only. rEFit is not present when rebooting nor is OSX or debian. Further, I am unable to force the install DVD to launch when rebooting, by holding C, D or F8. The Option key brings me to the grey screen with a padlock. I have attempted the root and local pw- no go. Restart holding D takes me to the windows boot manager. I have attempted several options within the Advanced Options; including – Repair Your computer, safe mode and “last known good config,” All of which did nothing.
I can see all my OSX files within win7. I tried to install the OSX within windows. Ya right, that did nothing..
I only desire to get back to OSX...
What are my options??Yes, you royally hosed up your machine.
You should first try to get your files off, any way you can to a external drive.
Your going to need to hold c and boot from the disk that came with your computer and a couple of screens in under the menu is a option for Disk Utility.
Select your drive and Erase with Security Option Zero, format the drive HFS+ Journaled and when that's finished (about a hour or so) then quit and install OS X from the installer.
I hope this works, but I suspect it won't. Others have hosed their machines trying to use a Linux disk without proper partition formatting too.
Another option might be to use another Mac to c boot off the Snow Leopard disk and install OS X onto a external drive, take that to the problem Mac and try holding option and booting off of it to erase your internal drive.
You could replace the drive.
frederick s wrote:
The Option key brings me to the grey screen with a padlock.
Is this holding option while booting?
There was someone else around here who hosed their Mac with a Linux disk too. Try to find it. -
I bought Macbook Air early 2014. Ever since i bought it to turn it on after a long ie. 5hr - 6hr i have to first charge it for at least 15 mins and sometimes it wont turn on for 3hr - 4hr and then it will turn on regardless of the battery charged. If i had put it on sleep even then it wont turn on it will work as usual as it is suppose to do. I went to icare twice and they game me the device back after 1-2 weeks saying it is now not giving any issue but when i will used it next morning again same thing happened. It's like i can never go out anywhere with the laptop outside as i have to first charge it and then turn it on. Icare wont replace my device they only say if there is any issue with the hardware we will replace that hardware but i think it is useless because they don't know what the issue is. Can someone help me out what to do now ? It's been to iCare ever since i bought it now i don't want them to again do the same thing.
Hi ..
Follow the instructions for resetting the SMC > Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support -
Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives
this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me... -
Is there any way that I can put the 600 songs that are stored on my old PC onto my new PC? My iPod has the 600 songs on it but my iTunes will not let me add the songs onto the iTunes on the new computer.
Yes.
You should have copied everything from the old computer to the new one.
Type "move itunes library" into the google search bar -
My hp 100 mobile printer will only print one page then quits. will not print all of the pages.
my hp 100 mobile printer will only print one page then quits. will not print all of the pages. i have rebooted, new install, and reset. still the same thing. when i look it shows that it is printing but there is nothing happing. i use this with my lap top.
Hello colt1,
Are you using Bluetooth or USB cable to connect to the printer? Did you install from the disc, or from the online program? When it sits there and doesn't print, does it eventually give error messages, lights flashing, etc.?
Thanks,
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