Client Call Back support
I'm doing some research and it wasn't clear to me in the
documentation I came across how Developer (Forms) Server
supports client-side callbacks when a client-side firewall is in
place. Can anyone offer some insight here?
Thanks!
null
Servers cannot "call back" to clients behind firewalls. Period.
Clients can call servers behind firewalls, but you will probably have to provide a custom socket factory so that a fixed port - rather than a random port - is used for remote method calls.
Similar Messages
-
Client Call back and socket permissions
Hi,
Im thinking of a client call back from the server. I dont know much about the RMI under a firewall.
Do I need to make an entry in the firewall proxy server so that the RMI Server make a call back to the client?
Or the client can directly call a server behind a fire wall and a server can make a client which is behind a fire wall too.
Any suggestions, please let me know.
Thanks,
ananthServers cannot "call back" to clients behind firewalls. Period.
Clients can call servers behind firewalls, but you will probably have to provide a custom socket factory so that a fixed port - rather than a random port - is used for remote method calls. -
Calling back with empty distribution points list
Hello
We are running sccm 2012 R2 cu0 and encounter a strange behavior regarding users not able to use the software catalog.
Some background :
We setup primary site and 3 DPs while running sccm 2012 sp1, then upgrade ro R2, then cu0
then we setup 10 DPs and start deploying clients.
All Clients looks well configured using the "Configuration Manager". All packages are replicated onto those DPs (except ms updates so far)
Clients that are assigned to boundaries linked to the 3 DP made while running sccm 2012 sp1 are running smoothly. They can use the apllication catalog
The one that are assigned to site where dp have been build with R2 cu0 can't use catalog.
They all got this message in the :
LocationService.log on the clients
Calling back with empty distribution points list LocationServices 11/12/2013 12:27:05 78432 (0x13260)
Current AD site of machine is NO LocationServices 11/12/2013 12:27:06 78432 (0x13260)
ContentTransfertManager.log
CCTMJob::UpdateLocations - Received empty location update for CTM Job {25A6CF0B-19F6-4B2F-A639-5F6F225D47E6} ContentTransferManager 11/12/2013 13:27:14 81400 (0x13DF8)
CTM job {25A6CF0B-19F6-4B2F-A639-5F6F225D47E6} suspended ContentTransferManager 11/12/2013 13:27:14 81400 (0x13DF8)
Ad schema is ok, boundaries and boundary groups also.
I compare new DP vs "old" ones and there is no difference in the configuration.
I looked at some logs but didn't found any relevant information.
I also read all similar post but none looks "similar" to our configuration
If someone can "guide" me to troubleshoot this, it will be appreciate.
Feel free to ask for any information
ThanksHi,
Could you please use IP ranges instead of your boundary to test whether
the clients could get DPs?
If this could work, there should be a problem with the boundary of AD sites.
Best Regards,
Joyce Li
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
I tried to sync my iPod touch to a new MacPro laptop and it deleted all of my music and videos. I called tech support and they told me to email iTunes and they would give it back to me. How do I do this??
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
For about three weeks I haven't been able to download any apps, not even the free ones. My apple id billing information says that my security code on the back of my credit card is invalid. I called apple support and they told me to go to the express lane website but I still cant find a fix for my problem. If you could help me out that would be superb!!!!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Adobe is giving me the runaround when all i want to do is download the programs i bought several years ago. Anyone else experience this? Contacted support, was told i would get a call back. Account blocked so I had to create a new one to download trial versions to compete my work. So frustrated.
You will need to have the serial number to activate the products. Please have then handy & also check the compatibility of the operating systems.
Regards
Rajshree -
RMI call back - How to refer to the client project from the server project?
Hi, I am working on an RMI assignment which basically needs me to use the RMI call back for the server to notify the clients.
I have 2 projects , one for the client and another for the server.
In the client project, I have a client interface and the main client class implements this interface.
In the server project, I have a server interface and a class that implements this interface.
I can use the server interface in the client project's code by adding the server project in the path of the client project. it lets me use the server interface in the code if I put "import.." statement.
But the issue is I can not do the same to access the client interface from within the server project's code. Since that will be a circular reference, the compiler does not let me use the client interface from within the server's code. This is putting me in a great difficulty and I am stuck here. What should I do so that I can use the client interface and the compiler won't complain?
Thanks for any help..
Regards.. jsLet me explain what I tried: I manually generated stub class of the client using the Eclipse IDE as mentioned in my previous message. The StockMSClient_Stub.class got created in my client project.
The common project has the 2 interfaces - one from the client and one from the server.
I have added reference to the common project from the client and server projects to use the interfaces.
With the above mentioned in place, when I run the server project, the registry binding of the server objects is very fine. But I am getting error in the applet at the line where I am passing the client object to the method provided by the server interface. The following is the code snippet in the applet where I am getting the error.
specifically the line: String response = objs.login(userId, password, smsClient); ====================
public void login() {
Registry reg = null;
String userId = "test";
String password = "test";
this.smsClient = new StockMSClient();
try {
reg = LocateRegistry.getRegistry(rmiHost,rmiPort);
UserInterface obj = (UserInterface) reg.lookup(rmiStrings
[1]);
User u = obj.find(userId);
if (u == null) {
System.out.println("This user is not valid");
} else {
UnicastRemoteObject.exportObject(smsClient);
reg = LocateRegistry.getRegistry(rmiHost, rmiPort);
LoginLogoutInterface objs = (LoginLogoutInterface) reg
.lookup(rmiStrings[0]);
//getting error at the following line.
String response = objs.login(userId, password, smsClient);
System.out.println("response :" + response);
} catch (AccessException ae) {
System.out.println(ae);
} catch (NotBoundException nbe) {
System.out.println(nbe);
} catch (RemoteException re) {
System.out.println(re);
} //end login()====================
Error is:
java.rmi.ServerException: RemoteException occurred in server thread; nested exception is:
java.rmi.UnmarshalException: error unmarshalling arguments; nested exception is:
java.lang.ClassNotFoundException: sms.rmi.graphics.StockMSClient_Stub (no security manager: RMI class loader disabled)================
I don't know why this is happening..Please help.
thanks & regards, js
Message was edited by:
jsitaraman -
I have a late 2011 MacBook Pro 13" and bought a brand new iMac 27" last week.
I tried to transfer data (musdic & photos) via Thunderbolt, but i did not run, my system always
tries to transfer data via WLAN, but that would last more than 80 hours.
I tried to get some help from the Apple Support, but unfortunately they couldn't help me.
A promised call-back from the next higher support-level has not been done.
Does anybody know what the problem might be.
The Thunderbolt-cable is brand new.Instead of using Migration Assistant, the best way is to use the Target Disk Mode, so you will save headaches (Migration Assistant creates a new user with the transferred data).
To do this, just connect both Macs with the Thunderbolt cable, and then, start the MacBook Pro holding the T key, so a Thunderbolt or FireWire icon should appear on the display. After that, go to the iMac, open Finder, and the hard drive of the MacBook Pro will appear on the Finder sidebar as an external drive, under "Devices". Just access to it, go to the folders with your iTunes and iPhoto libraries, and copy them to the iMac -
See above
<Title Edited by Host>There is no email address for Apple Support, since Apple does not provide support via email (except for the iTunes Store). You will need to call Apple support and ask for further assistance.
By the way, everyone here is just a fellow user, so posting any personal details here including case numbers is a bad idea.
Regards. -
PL/SQL Call Back function is never called
Hi, I have a AQ set to run a PL/SQL Call Back procedure, but the procedure is never called.
Oracle version is 11.2.0.2 Standard Edition
When I query aq$<queue>, the MSG_STATE column is always "ready".
This is the queue creation script
begin
DBMS_AQADM.CREATE_QUEUE_TABLE ( queue_table => 'POLERMESSAGE',
queue_payload_type => 'POLER_MESSAGE',
multiple_consumers => TRUE );
DBMS_AQADM.CREATE_QUEUE( queue_name => 'POLER_QUEUE',
queue_table => 'POLERMESSAGE');
dbms_aqadm.add_subscriber( queue_name => 'POLER_QUEUE',
subscriber => sys.aq$_agent( 'POLER_RECIPIENT', null, null ) );
dbms_aq.register ( sys.aq$_reg_info_list( sys.aq$_reg_info('POLER_QUEUE:POLER_RECIPIENT',
dbms_aq.namespace_aq,
'plsql://tr',
HEXTORAW('FF')) ) ,
1 );
DBMS_AQADM.START_QUEUE(queue_name => 'POLER_QUEUE');
end;
/This is the content of "tr" procedure
create or replace
procedure tr ( context raw,
reginfo sys.aq$_reg_info,
descr sys.aq$_descriptor,
payload raw,
payloadl number)
as
dequeue_options dbms_aq.dequeue_options_t;
message_properties dbms_aq.message_properties_t;
message_handle RAW(16);
message poler_message;
BEGIN
dequeue_options.msgid := descr.msg_id;
dequeue_options.consumer_name := descr.consumer_name;
DBMS_AQ.DEQUEUE(queue_name => descr.queue_name,
dequeue_options => dequeue_options,
message_properties => message_properties,
payload => message,
msgid => message_handle);
insert into lxtr values ( Nvl( To_Char(message.PolerMsgNro ), 'ooops' ), systimestamp ) ;
commit ;
end tr;If I query sys.reg$, I see it registered there:
SQL> select subscription_name, location_name, status, state from sys.reg$;
SUBSCRIPTION_NAME
LOCATION_NAME
STATUS STATE
"SPARCS"."POLER_QUEUE":"POLER_RECIPIENT"
plsql://tr
0 0I was working, until I re-compiled (don't ask...) the trigger that enqueue the message
This is the section of the trigger (post insert for each row) that do the enqueuing. It seems to be working, since it is enqueuing. The issue is the dequeue.
DECLARE
enqueue_options dbms_aq.enqueue_options_t;
message_properties dbms_aq.message_properties_t;
message_handle RAW(16);
message poler_message;
err varchar2(2000);
BEGIN
message := poler_message(PolerMsgId, PolerMsgNro );
dbms_aq.enqueue(queue_name => 'POLER_QUEUE',
enqueue_options => enqueue_options,
message_properties => message_properties,
payload => message,
msgid => message_handle);
END;If I run the code below, message is cleanly dequeued
declare
dequeue_options dbms_aq.dequeue_options_t;
message_properties dbms_aq.message_properties_t;
message_handle RAW(16);
message poler_message;
BEGIN
dequeue_options.consumer_name := 'POLER_RECIPIENT' ;
dbms_aq.dequeue( queue_name => 'POLER_QUEUE',
dequeue_options => dequeue_options,
message_properties => message_properties,
payload => message,
msgid => message_handle);
COMMIT;
END ;Can anyone please give me any hints on what should I do next. There is nothing on the alert log...
Thank you in advance,
Tiago1) Very few PL/SQL programmers would consider it good form to have procedures with excessive numbers of parameters. In any language, though, it's possible to write poor code.
2) Initially, you're right-- the performance of properly defined SQL statements via JDBC is little different than the performance of PL/SQL stored procedures. Frequently, however, SQL statements in Java applications do not take advantage of bind variables, which will significantly limit their scalability. Maintaining SQL statements in client applications makes it significantly more difficult on the support side-- if you find a bug in a stored procedure, you can fix the bug in one place-- if you find a bug in embedded SQL, you have to fix the code everywhere the client is deployed. Maintaining PL/SQL stored procedures also makes optimization easier-- frequently your DBA will be able to boil down a stored procedure to a couple of SQL statements and vastly improve performance (i.e. INSERT INTO <<table name>> SELECT <<column list>> from <<other table>> rather than looping over a cursor doing single-row inserts). Finally, PL/SQL stored procedures enable reuse-- when the next application wants to access the database, it doesn't have to rewrite your SQL.
3) If the alternative to the bind variables (?'s) is a bunch of literals, I'll spend the extra time writing the code for the tremendous increase in scalability.
4-6) You can certainly pass classes from Java to PL/SQL and back. You can also write Java stored procedures, rather than writing PL/SQL stored procedures). Oracle has been one of the leading proponents of Java.
Justin
Distributed Database Consulting, Inc.
http://www.ddbcinc.com/askDDBC -
Re: Forte and OrbixWeb call-back
We have created a business process manager (BPM) layer between our client GUI
and business model objects that supports Java call-in/call-out. This enables
switching out the Forte windows with Java windows for a web solution with
minimal code re-write.
We were able to get most functionality to work as per our design, which
included registering a call back function from a Java GUI in the BPM, but had
to make some sacrifices due to a Forte bug, at least under 3.0.D. We turned
in case #38434, detailing errors when we tried to fire a callback method with
parameters, example below ("callback" was the Java object passed in.)
method TestIIOPBackend.FireCallback(input message: Framework.string)
begin
if callback != nil then
task.part.logmgr.putline('Firing callback');
//WORKS
callback.CallMe();
//ERROR!
callback.CallMeString(message);
else
task.part.logmgr.putline('Callback not set');
end if;
end method;
This may have been fixed in 3.0.F, we found a way to work around it in our
design and haven't investigated since.
-DFR
Ngai* Stuart <[email protected]> on 01/20/98 09:14:28 AM
To: '[email protected]' <[email protected]> @ INTERNET
cc:
Subject: Forte and OrbixWeb call-back
Has anyone actually tried the tech note 11153 "Java call-in/call-out and
Forte
Anchored Objects"? I'm trying to verify the callback mechanism from
Forte to
an IIOP Java client. Thanks.
<<< Stuart Ngai (416)359-4306 [email protected] >>>
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From: "Ngai, Stuart" <[email protected]>
To: "'[email protected]'" <[email protected]>
Subject: Forte and OrbixWeb call-back
Date: Tue, 20 Jan 1998 10:27:39 -0500
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Reply-To: "Ngai, Stuart" <[email protected]>Peggy,
1) Do you have experience with PowerBuilder and Forte' applications running at
the same time on the same (laptop) computer? Here I'm thinking
about any potential resource constraints? Memory Requirements?As log as you are using Win95 or NT you should not be concerned about WIN-resources. Memory depends more on what your 2 tier PB application requires than what your Forté would require.
Cheers,
Troels
Lindhard Forté Solutions
-----Original Message-----
From: Peggy Lynn Adrian [SMTP:[email protected]]
Sent: Thursday, January 15, 1998 10:31 PM
To: [email protected]
Subject: Forte and Powerbuilder Experience Needed
I sent this query to Forte support but maybe someone out there can help me
with practical experience
with the following?
---------------------- Forwarded by Peggy Lynn Adrian/AM/LLY on 01/15/98 04:30
PM ---------------------------
Peggy Lynn Adrian
01/14/98 03:55 PM
To: [email protected]
cc: Peggy Lynn Adrian/AM/LLY@Lilly
Subject: Forte and Powerbuilder Experience Needed
1) Do you have experience with PowerBuilder and Forte' applications running at
the same time on the same (laptop) computer? Here I'm thinking
about any potential resource constraints? Memory Requirements?
2) Can PowerBuilder and Forte' applications call and interact with one
another?
The Forte' application will need to interact with the PowerBuilder application
to pull out information maintained by the PB application. -
Ongoing problems - Would like to request a call back
Hi all,
I have quite a tale to tell you, and am reaching out for assistance by somebody that has authority to make decisions Once my account and case ID have been reviewed I would like a call back at the number on file. Thank you!
1/11
I ordered an Open Box NS-50D550N and specifically chose to pay a bit extra for the "Certified - Excellent" version of the product. It was my understanding this means a Geek Squad member has reviewed the TV, ensured everything works, and ensured all accessories are included in the box per this page: http://www.geeksquad.com/certified-openbox.aspx. Very excited for a big screen TV!
1/13
I received the TV and unfortunately no screws were included for the stand, no screws were included for wall hanging (New version of this product includes them), and there was a big puncture hole that went through both boxes, through the packing foam, and hit the screen. I called the 888 number and was told by a representative that "Unfortunately open box items are sold as open box due to the fact that they may be missing parts and accessories". When I pointed out that the item I purchased was "Certified - Excellent" and that I purposely chose this version because I wanted to avoid these problems, I was told the only thing I could do was return the TV for a refund.
That would have been fine if I didn't want this TV, but I did and unfortunately there were no other open box versions of this TV available. I was basically being told "tough luck there's nothing we can do but give you your money back". When I pointed out that I wanted a TV, not my money back, and that surely there's something they can do I felt like I was continuing to hit a brick wall. "No there's nothing we can do".
I then noticed that this TV was on sale "new" for $399. I pointed this out and said could I get a credit for the difference since I did not receive a "certified excellent" version of this TV (it did include the "certified" tape all over the box though!). I was told to hold on, then when they came back they said they issued me a $30 gift card.
"Great!" I thought. But, unfortunately this card has to come in the mail, I could not get the number over the phone or be issued an e-gift card, so I could not use it to immediately discount the cost of a new TV. Sort of worthless as I would miss the sale! When I pointed this out I was again told there was nothing they could do.
I was getting ticked off at this point because I felt like I am really trying to give Best Buy my money and they just don't want to work with me at all! I asked to speak to a supervisor. "Emily the supervisor" came on the line. I explained my situation and she seemed to understand! I felt like I was getting somewhere finally! She said she would issue an immediate $32 credit to my credit card in order to offset the cost of the Open Box I purchased ($367) with a new version of this TV ($399). I could then return the Open Box for a full refund and enjoy my new TV at the cost of the "Geek Squad Certified Open Box" I was supposed to have gotten.
Awesome! I was overjoyed with the news and thanked her for the support. I told her I wanted UPS to pick it up as we live a bit far from a store and it would just be more convenient. She told me that would be no problem, that she issued a refund and to wait 24 hours for my paperwork to come in my email.
1 hour and 15 minutes on the phone with 1-888-BEST-BUY
1/14
UPS shows up with the label. Unfortunately I had not received any RMA information in my email though. I called the 888 number again and I was told to not give the TV to UPS until I receive my RMA information in my email. Day after that (1/15) - UPS shows up, no RMA info in my email. Called again and told to not give it to them.
In the mean time I had ordered my new TV for local pickup the night I spoke with emily (1/13) and had my wife swing by and get the box. I get home and unfortunately she didn't notice the huge puncture mark on the front of the box. I packed the TV back up and took it back to the store to swap it out with one that wasn't skewered by a fork lift. Got that guy back home and decided I would set him up tomorrow.
22 minutes on the phone with 1-888-BEST-BUY
1/15
I give the 888 number a call again and tell them I still have not received any RMA information but that UPS continues to try to pick the TV up and bring their own tag. The representative tells me I might have better luck just taking the TV back to the store to return it there.
So, I decide to do that. First though, let's check out my new TV! I get it out of the box, plug it in, and the screen is completely shatered. Frustration!!! I pack my 2nd new TV up and the Open Box up and take it to the store that night. I wait in line, talk to the rep at customer service and tell her I need to return this open box and swap out this new TV for a third new TV.
The TV manager wants to see the screens for both before processing the return and exchange. I tell him that's fine no big deal. They pull the open box TV out and plug it in, and much to my surprise that screen is shattered too, exactly where the hole was in the box! So not only was my "Certified - Excellent" TV missing parts, but was also broken. Ugh! He plugs my 2nd new TV in and also verifies that screen was shattered.
The customer service rep starts with the return for the Open Box. Types in the order information, and the system wants to give me a refund for $367, the cost of my open box, minus the $32 I was already credited. I explain to her that "Emily the supervisor" credited me an extra $32 to make up for the price difference between the open box and the new TV. She goes and gets the manager, and he explains to me that the system will not allow him to give me the full refund and I need to contact the 888 number to get it straightened out. More frustration!!!
I call up the 888 number, talk to several people, and finally land with a supervisor in the Home Theatre department. She explains to me that what Emily told me is wrong, she had no authority to do that, it was impossible for me to get an extra $32 on my credit card, and a refund for the price of the open box minus the $32 was the best they could do in her department. She then tells me I need to discuss this further with the "back office" department and sends me back there.
I speak with that representative, and she tells me I need to send it back to bestbuy.com through UPS. I explain to her the problems I have been having with receiving the RMA information in my email. She tells me (paraphrased) "Oh no! When you have UPS pick up you won't get an extra emails from us They bring the tag and thats all you need!" ........
3 days of phone calls, several different reps, and she's the first one to tell me I won't be getting an extra email. Extreme frustration!!!!
I then explain to her the issues with the extra $32 credit. She looks and tells me as best as she can tell if I return the TV to them I will get my full refund for $367 + tax and be allowed to keep my extra $32 credit. I tell her great, lets get this return going and she tells me UPS will be out to my house tomorrow (1/16).
I then get my third new TV and the open box back on the dolly and back in my car.
1 hour and 20 minutes on the phone with 1-888-BEST-BUY. 2 and a half hours in the store.
1/16
I've plugged my new TV in today and everything looks great finally! My concern is, at this point, I have no idea what I am getting back on my card when you guys finally receive my open box TV. I can tell you I want what was promised to me though, a full refund plus I be allowed to keep the $32 already credited back.
If this is not standard procedure, I feel like the ~3 hours I have spent talking to customer service reps, plus the 2.5 hours I spent in the store last night, and the 4 TV's I have hauled around the house and the car allows me to expect the $32.
It's more the principle of the matter at this point.
Thanks for reading!Hi russ01,
I have now gotten this order refunded and you should see your funds in the near future. I am also sending you a private message with additional details. To check your messages log into the forum, and then click on the letter icon in the upper right-hand corner of the page.
Thanks,
Allan|Senior Social Media Specialist | Best Buy® Corporate
Private Message -
Absolutely the WORST customer service!!! Customer disservice is more appropriate! Bring back support to the U.S.!
Hi richmc. I will only deal with the last part of your message.
You say that you want to use Outlook 2007 to collect your mail. That is not a problem, it is just an email client. BT do not supply this email client. Microsoft do.
You cannot expect BT to be able to assist customers with all the different email clients available to use. You can get the server details etc to set it up yourself.
Most ISP's are the same on support issues for things that they do not supply.
BT do have a paid support service if you did want to use it but for things like email setup it should not be needed.
You also say that you have your own domain names. These NEED to be hosted somewhere to be able to use them for email.
I don't believe that BT do hosting anymore(Could be wrong). So you would need to get in touch with a hosting company, someone like Nethosting, 1&1, GoDaddy etc to set up an email hosting account and then set up your email client to your hosting companies email servers.
toekneem
http://www.no2nuisancecalls.net
(EASBF) -
I purchased an iMac MC 309LL/A model A1311 21.5" All in one computer on 8/28/11. The computer stated to shut down on me every once in a while when I was working on it. I called Apple customer support and a rep walked me through deleting all of my cache files saying it was the prooblem. She then had me do a re-install with the installation disc. After doing that she said to turn my computer off then back on and the computer would want to run some updates an to let them run. I was told to call back if there were anymore problems. The computer turned on for a couple minutes then shut down again and won't turn back on at all now. I took it to the Apple store and they told me it was the main board that delivers power to the computer and it whoulld cost about $550 to replace. I have had this computer for 1 1/6 year and hardly use it. My tech told me the same thing happened to his. Doesn't this mean the equipment could be faulty?
Who keeps track of how many of these are having the same problem and when should there be a recall. I have always used Dells at work. The one I have is 6 years old and works great. I have Compaq laptop at home that is almost 7 years old. I have never had a problem like this before and I can't believe that I spent$1300 for a computer that crashed after 1 yr 6 months. What's worse is that it is my first major Apple product other than my iPod Shuffle.Sorry to hear of your problem, but any hardware in a computer can fail - that includes the hard drive, the logic board, etc, etc. Fortunately, it usually doesn't happen that soon; however, I've read of hard drives failing within 6 months.
So, since you did not purchase the extended Applecare Protection Plan (3 years coverage), you will need to make a decision to repair or sell it as is. I would always purchase 3 year coverage for an all in one or a laptop because repairs are expensive and at least I'd be covered for 3 years.
We can't speculate on whether there should be a recall or not; these forums are for user to user assistance with technical problems. In your case, there is nothing we can help with since you've already gotten a diagnosis. -
I put a Griffin case on my daughter's iPod Touch 5 and now there is no sound coming from the speaker. There is sound when we use the headphones. Is there a mute function that I may have switched on and if so how do I turn it off?
It was a gift bought by her Godparents in January and I live in the islands so I can't just drive it back to the store to have them look @ it!
Called Apple Support and spoke to 2 people who seemed baffled and who could only suggest I reset the device. Who h has not helped.
HELP!!!!!!!- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit
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