Cloud service web role did not get request

Hi Team,
we have an application host in web role in a cloud service,
sometimes it keeps loading when clicking a button in GUI and got no response till our GUI timeout (30 minutes)
we use Fiddler to trace the http request and also check IIS logs and found that sometimes the web role didn't get a request, sometimes the IIS
got the request and finished to processe the request but didn't return result to GUI.
it seems the message lost during interaction between UI and web role.
note that this problems comes out just recently.
is there some known issues related with this kind of problems.
thanks in advance.

hi Baker,
Firstly, I need confirm what's meaning is GUI from your description ? The GUI is your cloud service project UI? Or your UI in your client?
Secondly, base on my experience, we usually could occur timeout error because of the azure load balancer and the long time request.
For this error, I recommend you refer to those thread:
Azure Web Role - Long Running Request (Load Balancer Timeout?)
Windows Azure Load Balancer TimeOut for Cloud Service Roles (PAAS Web/Worker)
Windows Azure Load Balancer Timeout Details
http://social.msdn.microsoft.com/Forums/windowsazure/en-US/89b283f0-dfca-49a7-99fe-c3b73d77ff6d/azure-load-balancer-sending-http-request-to-multiple-web-role-instances?forum=windowsazuredevelopment
If I misunderstood, please let me know.
Regards,
Will
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