Collaboration tools

We are running EP6 SP2 patch 3.
If I select the details option for a document in the portal KM repository, then the resultant pop-up window includes a Collaboration menu item that allows me to give feedback or write a review.
When I do the same for a document stored in a meeting room then I do not get the collaboration menu, and the other menu items also omit collaboration type options.
Is this by design, or are we missing something in our portal configuration?
Regards
Mike

Hi Mike,
your are comparing two different repositories. I'm not sure about the first you are talking of, but I expect you to think about "/documents". (Both repositories are CM repositories.)
Documents store in rooms are stored in the repository "roomStoreCm".
Check them under: System Administration - System Configuration - Knowledge Management - Configuration - Content Management - Repository Managers - CM Repository.
For the first, different collaboration repository services are activated, like feedback, comment... for the latter they are not.
That's all.
Hope it helps
Detlev

Similar Messages

Collaborative tools (wiki + forum) : will we be able to use our own

Hi,
When collaborative tools will be included in Webcenter, will I be able to use my own instead ? My company uses Confluence as a wiki. any possibility to plug confluence to webcenter and any other choices we would have made (forum ...).
Thanks.

What do you mean with plugging Confluence to WebCenter? The question is quite abstract.
The OWCS Wiki and Forum are not mandadory. You can use whatever you want. The ability to integrate any web application shall be evaluated in conjunction with the desired usability and technical capabilities of the application. How do you want to let the user handle your Wiki in your WebCenter app and how will your Wiki be capable to support this? For instance, if you want to embed your Wiki in you web page through portlets you should check whether your Wiki will support portlets. If not you should check whether you can develop your own portlets. This implies that you are able to retrieve the desired data for the portlet from the Wiki through an API or so. Plugging in can be anything from a simple hyperlink through portlets up to Data Controls
To shorten the answer: you should check that with your Wiki, not with WebCenter. Oracle Webcenter is capable of consuming WSRP/JSR168 portlets or Oracle JPDK portlets. Also you can plug you data controls in to fetch data from you repository to the model layer of your WebCenter application.

What is the best online collaboration tool for MAC

Not sure what works best for others but as a current MS 365 user i am looking for the best online collaboration tool and cloud space for a small business up to 10 users??
Any ideas
Thanks

Handbrake to copy to avi or mp4(I use it for watching my DVD's on the go, so my battery lasts for a longer time)
I think MP4 is better quallity.
To copy a DVD: simply use Toast (maybe withe popcorn, but I don't use it).
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Customer WYSIWYG Collaborative tool for web pages in Creative Cloud?

In Creative Cloud, is there a program/tool that will allow website customers to login and edit pre-defined sections of their website with a WYSIWYG editor?

Muse is probably the product you want to use. Dreamweaver does have both code and layout views.

PDF and OTF (Postscript) font issue (is there a PDF validation tool?)

Greetings all,
I am experiencing a problem uploading any documents, which include embedded OTF (Postscript) fonts, to a Cloud based collaboration tool called Crocodoc. The problem/failure appears to occur during the document conversion from PDF to HTML5. It is important to note that this problem is not specific to Crocodoc because I have tested others (i.e. Zoho).
The problem is specifically with Madcap Flare and its recent support for OTF fonts. This is how I arrived at this conclusion:
- Changing the embedded font to TTF only, the published PDF uploads to Crocodoc without incident.
- It is not the OTF font. I have also tested this particular OTF font with other publication tools, including Microsoft Word and Adobe Framemaker; there were no issues.
Other facts:
- PDF files appear to function normally. It is only when I upload to Crocodoc-like apps when the problem manifests itself.
I subscribe to the Creative Cloud but Adobe Acrobat doesn't seem to have any validation functionality.
But here are some other tests that I have done:
- Opened the malfunctioning PDF into Acrobat (no apparent issues)
> Saved as optimized with all discard options turned on plus I ran the sanitize option. The new saved PDF still failed to upload.
> Removed ALL text and saved a blank page. Still failed to upload to Crocodoc
> As a verification, I created a PDF page (from clipboard) with Acrobat and saved that (one line of font using OTF font) - This successfully uploaded to Crocodoc.
> VERY INTERESTING...using Acrobat to CONVERT the problem PDF to eps and then eps back to PDF - This PDF uploaded successfully to Crocodoc.
BUT there is something 'wrong' with Adobe Acrobat's conversion because it only converts the first page back into a PDF. WHAT?
Conclusion, as long as the PDF originated in Flare, it will fail to upload to Crocodoc. However, converting the document to .eps and then back to a PDF seems to have stripped away the 'bad' stuff.
What I am trying to learn is what exactly is causing the upload and conversion error?
Is there a PDF validation tool and might identify what is causing this conversion problem?
Sorry for the long post. Hopefully someone had the patience to read this and has an idea.
Thank you

Hello TSN,
Test Screen Name wrote:
Picking just one point: PDF -> EPS -> PDF. This could not possibly do more than one page, because EPS is absolutely by definition a single page format. Therefore you must choose a page when exporting PDF to EPS.
Thanks for your response.
I was thinking Microsoft... which has allowed multi-page eps files for years. But you're correct, this is normally an unsupported .eps format.
I solved the problem over the weekend by doing the following:
1) I removed the suspect OTF font family but despite doing so, the folder still had two 'corrupted' but unused copies of an italic font. They refused to remove so I had to boot into Win7 SAFE mode to remove.
2) After complete removal of the OTF font family. I reinstalled the OTF font *BUT* only from a different repository (oddly, this other OTF font set is slightly larger per font).
3) Once installed, I tested with Flare, published and uploaded to Crocodoc SUCCESSFULLY. Yeah!
I don't have anymore time to test but the questions remain, such as, was it one or more of the following issues:
a) Flare has a problem handling some OTF fonts or cannot error correct (the way other programs do) for marginal fonts or font errors?
b) Was it the two corrupted fonts in the Windows/fonts folder?
c) Was it the slightly different OTF fonts that I am no longer using?
Take care

Hardware Reccommentations on Hardware and Performance for Collaboration???

Hello Gurus,
We are planning to implement KMC as part of our collaboration tool.
We are planning to use the following:
1. CLP (Chat, Webex)
2. KM Quick Polls
3. KM Discussions
4. KM Rooms, Feedback, Rating, Task Assignment
Are there any special recommendations on Hardware Planning and performance improvment stand point?
How much will be the performance impacted by using these features?
Kind Regards,
Karan

Hello Karan,
Have a look at the portal sizing guides, see the following thread which discusses this in more detail.
http://forums.sdn.sap.com/thread.jspa?messageID=516114#516114
This guide would be a good starting point, it also gives the location to the sizing guide:
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/002fb447-d670-2910-67a5-bfbbf0bb287d
Regards,
Lorcan.

Webinar: NetWeaver Collaboration: What's new in NetWeaver '04

SAP NetWeaver Know-How Network Webinar:
NetWeaver Collaboration: What's new in NetWeaver '04
Wednesday 30 June 2004
11 a.m. EDT (6:00 p.m. UTC)
On Wednesday 30 June, Kim (Darrell) Huffman, a NetWeaver X-NW RIG Consultant, hosts the webinar titled NetWeaver Collaboration: What's new in NetWeaver '04 as part of the ongoing SAP NetWeaver Know-How Network Webinar Series.
Heres how Kim describes his webinar presentation:
SAP NetWeaver Collaboration, delivered with the SAP Enterprise Portal, is designed to enable individuals, teams, and interest groups to work together closely towards a common goal.
The comprehensive set of collaboration tools and services allows users to share relevant information, communicate online in real-time, plan with the help of a unified calendar, and provide a single point of access to documents and resources.
SDN invites you to post your questions to the presenter prior to the webinar and continue the online discussion afterward.
How to Participate
(Please go to the SDN Events page to see the article and download the PDF presentation)
Dial-in Information:
Date: Wednesday 30 June 2004
Time: 11 a.m. EDT
Within the U.S., call: +1.888.428.4473
Outside the U.S., call: +1.651.291.0618
Password: NetWeaver04
WebEx Information:
Topic: SAP NetWeaver Know-How Network
Date: Wednesday 30 June 2004
Time: 11 a.m. EDT
Meeting Number: 742391500
Meeting Password: netweaver04 (lowercase)
WebEx Link: sap.webex.com
Replay Information:
A recorded replay of this call will be available for approximately three months after the webinar. Access this recording by dialing the appropriate number and using the replay access code 720147.
Toll-free: +1.800.475.6701
International: +1.320.365.3844
About the SAP NetWeaver Know-How Webinar Series
The SAP NetWeaver Know-How Webinar Series is driven by the SAP NetWeaver Regional Implementation Group (RIG), part of the SAP Development organization. The mission of the SAP NetWeaver RIG is to enable customers, employees, and partners to successfully implement the SAP NetWeaver solution. This SAP RIG has expertise in BI, EP, XI, and WebAS. They contribute their implementation expertise to the SDN implementation forums as well as to the SAP NetWeaver Know-How Webinar Series.
Disclaimer
SDN is not responsible for any changes to the webinar schedule. The webinar schedule may be changed or cancelled without prior notice.

At TechEd 2009, this was session UP201. You can also find a summary in the online help:
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/4a/5bcb7d3d0c53efe10000000a42189c/frameset.htm
Here is also an eLearning video on the topic:
The specified item was not found. [original link is broken]
There are a variety of other eLearnings on new 7.01 (and 7.02 features) listed here:
/people/thomas.jung/blog/2006/06/20/web-dynpro-abap-demonstration-videos

How to setup Collaboration Server

Hello,
I found that Sun studio provides Collaboration tools that allow developers to share data. But problem is, how can I set up one? What should I write on the server? Thank you.

I was trying to find the same information on how to setup the collaboration server and eventually found it hidden in the install notes
http://docs.sun.com/source/817-7971/ide_setup.html#96139
It depends on whether your on windows or solaris. For solaris you need to ; cd java-studio-install-dir/CollabRuntime/bin
./xmppd start It muttered about having to be run as root but that is probably just a permissions issue.
HTH
Matthew

Feature List of EP KM & Collaboration

Dear Experts
Is there any document which lists out the Features of EP, KM & Collaboration?
Can anybody help me to find that?
Best Regards
Parvathy

Some use full points
SAP NetWeaver Portal (erstwhile Enterprise Portal) directly addresses one of the most pressing prob-lems facing enterprise IT organizations today: providing all members of the enterprises value chain from employees and customers to partners and suppliers with unified access to the information they need to carry out their assignments; interact with one another; and make informed decisions.
SAP NetWeaver Portal unifies key information and applications to give users a single view that span across organizational boundaries. With SAP NetWeaver Portal, you can quickly and effectively inte-grate SAP solutions, non-SAP applications, legacy systems, databases, unstructured documents, in-ternal and external Web content and groupware applications (e.g. MS Outlook, IBM Lotus Notes).
SAP NetWeaver Portal uses open standards, web services and tight integration with other SAP Net-Weaver components to support heterogeneous systems from all major technology providers. It comes with built-in support for J2EE and Microsoft.NET technology. This allows you to take full ad-vantage of all your information resources and maximize the return on your IT investments. In addi-tion to this, predefined business content accelerates implementation and reduces the cost of integrat-ing your existing systems.
SAP NetWeaver Portal is flexible and provides secure platform for all of your information assets. Fea-tures and functions of SAP NetWeaver Portal include:
     Portal Infrastructure Management
     Knowledge Management
     Collaboration
SAP NetWeaver Portal Capabilities
SAP NetWeaver Portal comprises three major building blocks as mentioned above: Portal Platform, Knowledge Management and Collaboration.
These building blocks are completely integrated with each other i.e., Knowledge Management needs the Portal Platform as an integration and runtime environment. In the same way, Collaboration needs the functionality of Knowledge Management to operate.
Each major building block is composed of subcomponents. The building blocks and the functionality of the same are explained below.
Portal Infrastructure Management / Portal Platform
The Portal Platform has an open architecture that enables the integration of other major building blocks of Portal as well as other NetWeaver components.
The portal environment is used for developing of Portal content such as iViews, Pages, Worksets and assigning the same to the relevant roles based on Organization specific requirements.
This environment supports both UNIX and Microsoft Windows operating systems and the content can be localized to support more than 20 languages.
Its field-tested capabilities deliver the security, scalability, and performance that SAP customers ex-pect, along with easy content administration.
Portal Content is Key for Portal Success
The benefits of SAP NWP are based on both the features of the portal platform and the content that runs on it. As with any other platform, it is the applications that really make it useful to users. There-fore, the more applications the organisation has to support diverse user needs, the more valuable a platform becomes to the organization.
Developing compelling, relevant content the kind that delivers significant gains in productivity re-quires careful planning, a serious investment in development, and a commitment to closely monitor usage and continually improve the portal. To support customers in developing such content, SAP provides resources that substantially lower the costs and speed up the process of developing high-quality content. These resources include:
Predefined content Provides out-of-the-box content designed for many of the user groups in the organization, including content that significantly boosts user productivity. Designed specifically to meet the needs of various roles, this content is bundled into more than 70 multilingual business pack-ages.
The predefined content in SAPs business packages helps make your portal implementation a suc-cess by:
Saving development costs, since you do not have to build content from scratch
Reducing the time required to implement the portal for various user groups
Benefiting from built-in business processes
Simplifying content revisions with automatic updates of business packages
iViews The business packages contain more than 2,500 iViews (technical name - Portlets). iViews are small applications that display information in various formats, such as text, figures, graphs, re-ports, tables, and charts. iViews can do more than push static content to the user; they make it possi-ble to draw real-time data from applications to provide users with interactive access to a wide range of business functions.
Tools for content developers The Portal Development Kit (PDK) supports both JAVA and .Net technologies, allowing customers to draw on the large development communities that have the re-quired skills. SAP is also working on visual tools that will allow business users to develop content for their areas of expertise, without needing to code.
Tools for content administrators These tools are part of the SAP EP platform. They are intuitive, easy to use, and no programming skills are required to use them. Most customers use a combination of SAPs predefined content with content they develop to meet specific organizational needs. All of this content is managed by a portal administrator and pushed to the appropriate users.
Knowledge Management
The knowledge management capabilities of the NetWeaver Portal platform convert the entire spec-trum of unstructured content stored in third-party repositories and other content management systems into Organizational Knowledge by providing a shared set of user services for finding, organizing and accessing this content, and to improve decision making process.
SAP NetWeaver portal provides you with a configurable set of connectors, repositories, and services, including a full-featured search engine that makes all unstructured information accessible to users. In addition to this, Powerful classification tools automate the organization of information. SME (Subject Matter Experts) and Content Managers can publish information to distinct user audiences through Web-based authoring that simplifies the publishing process.
Basically the capabilities of KM component are: Creating and Working with Information and Search for Information.
Creating and Working with Information
The knowledge management capabilities of NetWeaver Portal support the entire document life cycle. Standard user interfaces provide all the basic functions required for working with documents author-ing, publishing, classifying, versioning, publishing workflows, and more. Automatic classification ser-vices sort documents into the appropriate channels, and subscription mechanisms push the new con-tent to target audiences. To complete the cycle, readers can provide feedback to authors and use the rating function. Template-based authoring and publishing using multiple channels make life easy for occasional authors, while administrators can utilize an extensive framework for detailed configurations and additions to the system. With these and other features, the knowledge management capabilities of SAP NetWeaver provide an out-of-the-box solution. The extensible design supports the addition of a vast collection of features to meet your specific business needs.
Powerful Search and Classification
To resolve this fundamental issue of searching for information, the KM capabilities of SAP NetWeaver Portal come with a search and classification engine referred as TREX. This fully equipped and inte-grated engine provides knowledge workers with tremendous power and flexibility for finding what they need, when they need it. With the search and classification engine, users can do the following:
Search across multiple content repositories and discover related documents any-where in the system
Retrieve originals or highlighted HTML versions of nearly 200 file formats
Navigate through logical hierarchies commonly known as taxonomies populated by automatic classification
Associate information in documents with individuals and identify content experts
Use fuzzy and linguistic search methods in nearly 30 languages
Benefit from dynamically ranked search results and document summarization
Collaboration
SAP NetWeaver Portal provides comprehensive collaboration tools and services that foster teamwork in a wide range of business processes. Virtual collaboration rooms allow team members to work to-gether efficiently share knowledge, applications, and ideas in real time, regardless of where they are located. This integrated, real-time collaboration enables powerful and immediate communication that crosses organizational boundaries while enforcing security requirements.
Portal Collaboration can integrate seamlessly with third-party collaboration tools like WebEx i.e. Portal users can even collaborate with non-Portal users. They work with groupware solutions, such as Mi-crosoft Exchange or Lotus Domino, to automatically synchronize calendars. This open framework pro-tects your existing technology investment, and the collaboration capabilities allow users to work with familiar tools.
Easy to Use and High Productivity
The collaboration capabilities ensure rapid adoption by users; easy, intuitive navigation increases productivity. A dynamic launch pad provides centralized and fast access to all collaborative services and contacts from any portal page. For example, users can start collaboration sessions with team members directly by clicking on the contacts names. Its also easy for users to create new collabora-tion rooms based on predefined templates and to provide authorizations to rooms in one step.
SAP NetWeaver makes real-time collaboration an integral, natural part of everyday work. Its easy-to-use capabilities include the following:
Collaboration rooms - Create, maintain, and manage virtual work spaces for teams, workgroups, and communities. Invite room members and whole groups, provide access rights, mark rooms as favorites, search for rooms, run rooms analyses, and share knowledge, ideas, and work in a team-oriented environment. Share all project-related tools, services, and information sources from a single point of access.
Team news, discussions, and folders - Edit and publish team and project news to all room mem-bers. Share information and exchange ideas all organized by discussion topics. Because collabora-tion capabilities are tightly integrated with the knowledge management capabilities, you can manage team- and project-related documents with functions for check in, check out, locking, versioning, notifi-cations, and folder management in a collaboration room.
Team calendar - Schedule meetings and synchronize calendars by integrating with third-party groupware solutions. Provide users with a continually updated overview of their daily tasks and schedules.
Task assignment - Create, browse, assign, edit, and track team tasks.
Instant messaging and chat - Create and send instant messages to one or more persons for imme-diate response. Hold real-time discussions with multiple users.
Contact list - See whether other portal users are online and available. Start collaboration services directly from the contact.
Application sharing - Share multiple applications, documents, and your desktop and portal compo-nents in real time from any portal page. Make application sharing an integral part of meetings that are facilitated by third-party collaboration tools.
Regards
Krishna.

Collaboration instant messaging for Online Customer chat

Hi Experts,
We have the following requirement in portal.
Portal has to be exposed to internet and customers of the organization should be able to use the portal and chat with the employees who are currently logged in portal. This chat conversation should also be saved - either in portal KM or exported to a file or both.
I'm thinking of using Portal Collaboration's Instant Messaging feature for this, but not sure whether it will be enabled for anonymous users accessing portal from outside.
Please clarify and also pour in your ideas on the possible ways to achive this requirement in portal.
Thanks in advance,
Vijay.K

Hi Vijay,
Portal Collaboration feature can be utilized. Along with that you can also explore using third party collaboration tools
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/8054ecb8-1e2e-2a10-cfba-eb5a09a9e095?QuickLink=index&overridelayout=true
Regards,
Ganesh N

What Office 2013 tools to use

We are currently working on rolling out Office 2013, Sharepoint online (Office 365), including Yammer and the Sharepoint 2013 collaboration tools.
With the business change management we are finding users concerned about using the right tools for the right things. I am wondering if anyone has a tool matrix for sharepoint 2013, office 2013 and Yammer and when to use each of the different tools?
Has anyone got a matrix like this or a recommendation of where to look?

Hi,
have you looked at this?
http://technet.microsoft.com/en-us/office365/dn342872.aspx
and this: http://technet.microsoft.com/en-us/library/jj871004.aspx
These Partner blogs often have some really useful content (take a stroll through the blog archives):
http://blogs.technet.com/b/ptsblog/archive/2013/10/25/end-user-adoption-kit.aspx
http://blogs.technet.com/b/uspartner_ts2team/archive/2013/09/30/office-365-change-management-guide-and-resources.aspx
I also find the education-sector blogs are very useful source of ideas for our enterprise:
http://blogs.msdn.com/b/education/archive/2013/10/29/how-to-build-a-buzz-about-office-365-for-your-users.aspx
In my organisation, we have deployed a wide range of MS products over many years, and have found that different parts of the business find very different levels of value in different product features.
Much of our organisation is heavily using Yammer (prior to the MS acquisition of Yammer, and still does), and Communicator/Lync (although there is quite a bit of feature overlap there for chat/discussion features, really)
We use SharePoint for a multitude of things.
At the moment, other than Yammer, we are using all on-premises integrated stuff, but are soon to commence a hybrid implementation.
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Will Collaboration suite be JXTA-compliant?

Hi,
SUN has a project called JXTA, aimed to make collaboration tools work together (1). What is Oracle thinking about this project? As distributed computing gains moment, will Oracle make its collaboration suite JXTA-compliant?
Cor
(1) Brookshier, D. (december 2002) "JXTA: P2P grows up".
Url: http://developer.java.sun.com/developer/technicalArticles/Networking/jxta/

Hi ,
I am not 100 % sure on this but if we think logically below can be the solution ......
You have OID + Infra .....that infra is vanila & not for ocs , but MR can be converted for OCS specific by running REPCA for OCS (Repository Configuration Assistant) . So if Repca is sucessful it wil make the necessary changes .....
As when you install CS files , email etc .....you can use the same infra if above works fine ;)
Will research more on this & will let you know ......
I guess 11g OCS is far .......to early to think abt that :)

Bridging Framemaker and Google Docs for team collaboration

Hello all,
Our company uses Google docs extensively for all types of documentation.
As the technical writer, I am the odd one out. Now, management tasked me with finding a way to bridge Framemaker [draft] content with Google docs. The reason is to provide the Engineers with a way to review and edit documents on a OS agnostic (and commonly used) platform.
Unfortunately, Google docs isn't making this the least bit easy! In particular, Google docs severely limits PDF to gdocs conversion to about 10 pages. Even using Acrobat's Split Document tool (and then splitting the document into many smaller parts), I am still missing many pages!
This has become a huge dilemma!
Any ideas are appreciated.
Thank you

Error7103 wrote:
Faced with this task, my top priority would be making sure my CV was up to date.
Well that would be a rather severe punishment. I'm not worried about that.
I just hate to fail at something. I thought I could find a solution that would involve Google Docs but I am quickly learning that this product is still truly inept, at least in regards to importing documents.
I am currently experimenting with alternative (non Google) solutions. One alternative is using Adobe Acrobat's Shared Review tool. Except, I cannot figure out what kind of Web Server folder is accepted by Adobe Acrobat. I've trying my own personal webserver (a folder with full permissions), Google Docs folder, Adobe's Creative Cloud storage... everything I tried, resulted in the same error, "The Shared Folder Location provided is not valid. Click OK and check the Status field for more information". I don't even know where the "Status field" is located.
All this trouble sure illustrates the greatness of Microsoft's Sharepoint server when it was my collaboration tool.
Thanks

"securely" use one ethernet interface for WAN and other for the LAN

I am reconfiguring our dual 2.7 Intel Xserve running MacOSXServer 10.5.4, and had a question.
Is it possible (or advisable) to use en0 to perform LAN services, and then configure en1 to only allow access to very limited service. VPN, FTP, CALDAV and later Mail.
I imagine that this is possible via a firewall configuration, but first I do not know how to specify interface in addition to ports, and second I don't know how advisable this would be.
Currently I have a DSL package from ATT with 5 static IP addresses. I have an Airport Extreme set up as one of those addresses providing DHCP and NAT to the LAN. I am using the LAN ports on the back of that to bridge my three switches (2 managed [clients and oce print server 100 base-T] and 1 unmanaged [ laser printers and copier 10 base-T]).
I have the LAN based on 192.168.0.x, with the Xserve at 192.168.0.5. I have DNS configured and working (Thank you Antonio Rocco)
I have 20 LAN clients, 18 mac 1 PC and one PC via Parallels. I will have no more than 1 or 2 WAN clients at any one time
I provide AFP, SMB, Directory Services currently. As part of the reconfigure, I desire to take better advantage of the collaboration tools to provide wikis and CALDAV services. I also want to allow our employees to publish their individual calendars, so that they can subscribe to them at home, or vice versa.
I would like to configure VPN, one for me to access configurations when I am away using Remote Desktop (I have used command line to some extent, but still feel more comfortable with the GUI tools) and second for limited access to content for certain users.
It would also be very helpful for us to have a FTP site. It is unnecessary for this the be a FQDN service, sending the IP address is perfectly acceptable as we only use a service like this 10-15 times a year.
(Related but unimportant in the grand scheme, is there a way to generate a link to the FTP server that you could email that not only is a link, but also a temporary username and password?)
Thank you in advance,
Ion Webster

First, I missed a zero in the network speeds, I have two managed GbE switches that have all of the GbE capable machines connected to them, and an unmanaged GbE switch that has all the 10 or 100Base-T connections. My apologies for the mistake. That was one of the reasons I went with the GbE capable Airport to bridge the switches.
Ok, I had been leaning towards a separate hardware firewall, but here is also where there is a hole in my knowledge. Do I need to look at something like the Linksys RVS4000 which bills itself as a +"4-Port Gigabit Security Router with VPN. Secure, smart Gigabit networking for growing business"+ I would like easy configuration, as I take care of these systems in addition to my job, rather than full time. This will be the first time I have set up a VPN connection, so even though I have spent a lot of time researching the manuals, and reading Schoun Regan (Apple Training Series) I don't have real world experience here. So if I buy more hardware, I want it to be the product that will provide the protection, and also allow me to configure it so that I can get these services running. All my VPN clients are running Macs, most on an AIrport connection and have their IP ranges in the 10.0.1.x range. all but one is on OS 10.5.x so I have a fairly homogeneous set of machines to make work together.
I will review the links you provided regarding static routing, but I do believe the hardware solution is a better one, and wish to pursue it, for all the reasons you give, and that in the brief perusal of the links, it is more than I want to tackle.
As far as FTP vs sFTP, I have no preference. I simply want a way to have online storage for transfer of large files on occasion. Ideally I want a folder, or a series of folders that are accessible for my LAN users to put items in and take them out, and for my (s)FTP users to do the same
So long story short, the hardware solution I would like to purchase, I need to be able to do the following:
VPN connections for content access and ARD access ( knew about and will ensure differing IP ranges)
(s)FTP
Calendar publishing
mail(at a later time)
Thank you for your help thus far.
Ion Webster

One Account for Multiple Businesses

I run a number of small companies and want to use Skype to handle the phone calls.
Each company needs to have its own phone number.
I know that I can have up to 10 numbers associated with one account, which is great. However I don't know the specifics of how this will work in practice.
What I need to know is:
1. Will I be able to tell which number was called when receiving a call (so that I can answer with the appropriate company name)?
2. Will I be able to tell which number was called if the call goes to an answerphone?
3. Will I be able to customise the answerphone outgoing message so that it's different for each number?
4. Can two people on separate devices be logged into the same account with these multiple numbers at the same time?
4a. If so, can these two people call each other using this account?
4b. If so, can they each answer separate calls?
Thanks in advance to anyone who can help!

Hi, Arlandria, and welcome to the Community!
The answer to most of your questions being, "no," please do reach out to the Skype for Business people for information on how best to set up Skype for Business:
Using Skype in your business
Transform the way your business works with cost effective and collaborative tools.
Contact our solutions team
Best regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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