Color balance problems OfficeJetPro 8500A

I have a HP OfficejetPro 8500A Plus printer with Windows 7 64-bit.  The color on photos is tinted to the green side.  I attempted to align the printheads and got an error message that it could not complete the alignment.  I have tried to change the color management but there is none.

I believe I've having the same problem.
I've DV video originally ingested with iMovie.
I import it into FCP X.
I ask it to run Analyze and Fix (selecting Color Analysis) - yet it doesn't seem to do that.  It doesn't matter if I direct it to do it as it imports it, or after the import.  And it doesn't seem to matter if I copy the file or not, nor if I select Optimized Media.
This is odd - I've other HDV video (originally from iMovie) that does analyze OK...
Anybody have a clue here ??

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    The colors in the photos that I see on the screen are NOT the same as the colors in the photos that print out.  I've tried every printer setting in the rendering (perceptual, saturation, absolute colormatrix, relative colormatrix) - all are wrong.  I've printed several different photos and the colors are off on all.  
    Addendum:   The problem is with the Photosmart B8550 Photo printer.  I just tried printing from my Photosmart C6280 and the colors are much closer to what they should be.
    Message Edited by cbdc on 09-05-2009 09:39 PM

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    These steps are the same as before, except you're doing them in reverse. Photoshop is doing nothing and the print driver is handling the ColorSync chores rather than the other way around.

  • Why doesn't my Color Balance tool work anymore?

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  • Wrong color balance on prints from new HP 8500 Officejet Pro

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    Mr. or Ms. Miles:  Thanks for your reply - I acknowledge you are responding in good faith and trying to be helfpul.  However, whether it's Dell or HP or Verizon, I just wonder why, whenever I start a telephone call, chat, email or forum thread with a technical issue, my simple precise question is always ignored by employees of the big company.  Your team of incapables in India could not answer my question which is why I posted in this forum. 
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    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
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