Wrong color balance on prints from new HP 8500 Officejet Pro

Color prints are too red. We are printing a photo of an earring in which the original colors are all blue and silver-white, but in the print the blue parts have pink tones. How to fix?
HP Officejet Pro 8500 Wireless All-in-One Printer - A909g, model number CB023A.
The machine is new. We have not yet gone through the very first print cartridges.
How can we adjust the print color balance?
Thanks.

Mr. or Ms. Miles: Thanks for your reply - I acknowledge you are responding in good faith and trying to be helfpul. However, whether it's Dell or HP or Verizon, I just wonder why, whenever I start a telephone call, chat, email or forum thread with a technical issue, my simple precise question is always ignored by employees of the big company. Your team of incapables in India could not answer my question which is why I posted in this forum.
I asked above what we can do to correct the color balance on prints with our brand-new HP Officejet Pro 8500 Wireless. I even wrote that the machine is so new we have not yet gone through the initial ink cartridges. Your response above was not to tell me how to adjust the color balance -- which is my precise request -- but to ask me a question: to ask whether I have checked the ink levels. All right, I'll answer: yes, we have checked the ink levels, and they are fine. In any case, the machine would not ADD pink to a predominantly blue photo if one of our ink levels were low.
Please make it easy for me just this one time - how do I correct the color balance when I make color prints on our brand-new machine? It is adding pink - how do I fix that?
Warning - when we bought the machine only a few weeks ago, I bought three years' full on-site replacement warranty. If you cannot help me fix this problem, the eventual fix is going to be HP's complete replacement of this machine, at HP's expense. I don't need that if we can get true color out of the machine.
Please focus on my question and answer my question: How do I correct the color balance when I make color prints on our brand-new machine? Thank you.

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[img]http://img.skitch.com/20100219-8ywf49rxkh7heg86n25gefbydc.preview.jpg[/img]
Click for full size - [color=#A7A7A7]Uploaded with plasq's Skitch[/color]
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Click for full size - [color=#A7A7A7]Uploaded with plasq's Skitch[/color]
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