Command line export, using citrix

Question

Running the following script to export a workbook to csv file.
dis51usr.exe /connect xxx/xxx@SID /apps_user /apps_responsibility "XXX GL Inquiry" /opendb "GL_Headers" /sheet 1 /export csv "C:\Discoverer_ScheduledWorkbooks\gl_headers.csv" /batch /logfile NUL
The command works fine when directly logged on to the citrix box as user xxx. When run as a scheduled task, in the background, the settings for max number of rows is being ignored and only 10,000 rows are being retrieved/exported. The scheduled task is set to run as user xxx and is running, just the export is stopping at 10,000 rows. The user xxx is set in the Query Governor to not have a row limit (the box is not checked)
I suspect this has to do with the user not being directly logged on and the incorrect registry settings/preferences being used.
Any ideas? suggestions?

Answer 1

Hi
In order to get Discoverer Desktop to work on Citrix someone, presumably your administrator, has to do the initial install. That initial installed would have been done on a Microsoft Server of some sort. This is where the default registry settings are.
From this point on, whenever a user clicks on the Discoverer icon they don't run their own version of Discoverer but a copy of the Discoverer from the Citrix server. As a launch point the registry settings from the server are used as the launch point but overwritten with the user's personalized settings if and only if you are using named accounts, not anonymous accounts, and the user is a local administrator. However, it is very unlikely that many end users, if any, will have been given permission to be a local administrator and so they have to reply on the administrator having set the correct registry settings on the server.
Your administrator needs to physically go to the server and log on. Then, as I mentioned in a previous posting, they need to place the server into change mode. This is done at the DOS level. With the server in change mode whatever registry settings that need to be applied should be applied. This can be done using a REG file as mentioned in a previous posting. Next, the administrator needs to make the server execute those changes so that they become permanent and for everyone not just for the server. It is vitally important that the server is in change mode for the briefest amount of time and that only changes which are needed for everyone should be applied.
With all of this done you should see the settings working for a user. Your Citrix administrator should know all about the above steps because he / she will have had to make similar changes and set ups for other applications. Beyond helping with the Discoverer settings, because this is an Oracle forum I can't post answers that are purely Citrix in nature. If you need help with the inner workings of Citrix you'll have to take that up in a Citrix forum.
As an FYI, getting Discoverer to work in a Citrix Metaframe environment can be tricky and needs planning and thought and some expertise at the admin level. In addition, as you may well be aware, running Discoverer in a Citrix environment is unsupported by Oracle and as such there is limited help available. You also need to purchase as many Desktop licenses as the number of users who will be using Discoverer. Many companies fall foul of this and end up under licensed but those that do it right and get the administration set ups correct are able to run Discoverer effortlessly.
Best wishes
Michael