Comments when approving User Registration

Hi,
When approving a registration request for a new user from CRM HTML administrator, there is a Comments to User box in the last step, where Approval/Rejection text can be entered.
There is also a tip provided below the text box :
"The comments you enter will be seen by all other approvers, and will also be sent to the requester as the reason for the approval/rejection".
But these comments do not come in notification to requester.
Where are these comments used?
Regards,
Mohammed

hi,
when comments are entered in that box, those comments are sent to the isupport user being approved. the isupport user sees those comments in the body of the email that says that his request for an account has been approved.
regards.

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    at oracle.security.jps.internal.jaas.AccActionExecutor.execute(AccActionExecutor.java:74) 
    at oracle.security.jps.internal.jaas.AbstractSubjectSecurity$ActionExecutorWrapper.execute(AbstractSubjectSecurity.java:242) 
    at oracle.security.jps.internal.jaas.CascadeActionExecutor$SubjectPrivilegedExceptionAction.run(CascadeActionExecutor.java:83) 
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363) 
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146) 
    at weblogic.security.Security.runAs(Security.java:61)
    at oracle.security.jps.wls.jaas.WlsActionExecutor.execute(WlsActionExecutor.java:51) 
    at oracle.security.jps.internal.jaas.CascadeActionExecutor.execute(CascadeActionExecutor.java:56) 
    at oracle.security.jps.internal.jaas.AbstractSubjectSecurity$ActionExecutorWrapper.execute(AbstractSubjectSecurity.java:242) 
    at com.collaxa.cube.engine.CubeEngineSecurityManager.performActionAsSubject(CubeEngineSecurityManager.java:79) 
    at com.collaxa.cube.engine.CubeEngine.createAndInvoke(CubeEngine.java:555)
    at com.collaxa.cube.engine.delivery.DeliveryService.handleInvoke(DeliveryService.java:531) 
    at com.collaxa.cube.engine.ejb.impl.CubeDeliveryBean.handleInvoke(CubeDeliveryBean.java:319) 
    at sun.reflect.GeneratedMethodAccessor4136.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 
    at java.lang.reflect.Method.invoke(Method.java:606)
    at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310) 
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182) 
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149) 
    at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:103) 
    at oracle.security.jps.ee.ejb.JpsAbsInterceptor$1.run(JpsAbsInterceptor.java:113) 
    at java.security.AccessController.doPrivileged(Native Method)
    at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
    at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460) 
    at oracle.security.jps.ee.ejb.JpsAbsInterceptor.runJaasMode(JpsAbsInterceptor.java:100) 
    at oracle.security.jps.ee.ejb.JpsAbsInterceptor.intercept(JpsAbsInterceptor.java:154) 
    at oracle.security.jps.ee.ejb.JpsInterceptor.intercept(JpsInterceptor.java:113) 
    at sun.reflect.GeneratedMethodAccessor1077.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 
    at java.lang.reflect.Method.invoke(Method.java:606)
    at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310) 
    at com.oracle.pitchfork.intercept.JeeInterceptorInterceptor.invoke(JeeInterceptorInterceptor.java:68) 
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 
    at com.oracle.pitchfork.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:34) 
    at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54) 
    at com.oracle.pitchfork.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:42) 
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 
    at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89) 
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) 
    at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) 
    at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) 
    at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204) 
    at com.sun.proxy.$Proxy330.handleInvoke(Unknown Source)
    at com.collaxa.cube.engine.ejb.impl.bpel.BPELDeliveryBean_5k948i_ICubeDeliveryLocalBeanImpl.__WL_invoke(Unknown Source)
    at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:39) 
    at com.collaxa.cube.engine.ejb.impl.bpel.BPELDeliveryBean_5k948i_ICubeDeliveryLocalBeanImpl.handleInvoke(Unknown Source)
    at com.collaxa.cube.engine.dispatch.message.invoke.InvokeInstanceMessageHandler.handle(InvokeInstanceMessageHandler.java:30) 
    at com.collaxa.cube.engine.dispatch.DispatchHelper.handleMessage(DispatchHelper.java:141) 
    at com.collaxa.cube.engine.dispatch.BaseDispatchTask.process(BaseDispatchTask.java:89) 
    at com.collaxa.cube.engine.dispatch.BaseDispatchTask.run(BaseDispatchTask.java:65) 
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) 
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) 
    at com.collaxa.cube.engine.dispatch.Dispatcher$ContextCapturingThreadFactory$2.run(Dispatcher.java:933) 
    at java.lang.Thread.run(Thread.java:745) </detail> ,code=<code>java.lang.NoClassDefFoundError</code>} cause: {oracle/iam/platform/OIMClient} received from SOA for the request id 214.

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