Common misconceptions about the role of IT?

Snufykat wrote:
If it plugs in to the wall it is IT's responsibility, common misconception.
You mean the coffee pot isn't IT's responsibility. :)

With the breath of responsibilities rolled into the job description of an IT pro, it's common for non-IT colleagues to lack a true understanding of what IT is there for.I'm trying to find out about some of the common misconceptions regarding the role of IT within organizations. Can you help shed some light on the following?What odd requests clearly outside your scope of work have you received?Are there any recurring themes in helpdesk tickets that are out of your scope of work/responsibility?Is there anything you must consistently remind your non-IT colleagues about regarding the scope of your role?What isa part of your role that most people have no idea about?Any other fun tidbits on this topic you'd like to share?Thank you in advance for your insight!
This topic first appeared in the Spiceworks Community

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