Compaq Presario Blank Screen

Hi, I've got a Compaq Presario CQ61-406SA Notebook, and the screen's just displying a black screen. The backlight's on, and I'm using an external monitor to type this so I know the laptop's running fine. I'm wondering if I need a new screen, or is it something else? Thanks.

Hello @Sachmo499 ,
Welcome to the HP Forums!
I understand your notebook keeps restarting and displays a black screen.
Here's a great place to start troubleshooting startup issues on a notebook:
Computer Does Not Start and the LEDs Blink or the Computer Beeps.
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.
Testing for Hardware Failures (Windows 7, Vista) or Testing for Hardware Failures (Windows 8).
If you search for any notebook boot issues or black screen, regardless of the brand you will find this issue everywhere. There are currently no recalls for this product.
If you wish to have the notebook repaired I would suggest calling HP Phone Support for service/repair options. You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.
If you wish to remove the HDD and connect it to another computer to backup your info, you can follow this guide: Compaq Presario V6000 Notebook PC.
Hopefully this helps!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Similar Messages

Compaq Presario CQ70 Screen Problems Advice Please

hi guys I have a Compaq Presario CQ70 and the screen keeps flickering on and off when I move the top of the laptop backwards and forwards (see photo below) has anyone seen this before as its happened on my dads laptop as well (same laptop) so got 2 of them to try and fix lol must be a fault with this model I think.
any help would be great thanks
This question was solved.
View Solution.

This should work. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=da&cc=dk&dlc=da&sw_lang=&product=3816... . Hent it and opdater your Computer in windudws opdate

Hp Compaq Presario 2100 screen stays black, please help!

My laptop, which is a HP Compaq Presario 2100, stopped working. I'll try to explain the best I can what's going on:
When the laptop is plugged in and then turned on, all of the lights on it will turn on, all of them except for the power indicating light. The screen remains completely off, and it doesn't sound like the hard drive is running, just the fans. The CD drive and floppy drive both work. The weird part is that the things that do turn on only stay on for about 10-20 seconds and then everything shuts down. And no matter how long the laptop is plugged in the charge light never turns on and the battery in the laptop never gains any power. I can tell this because this particular battery comes out and has a manual indicator of power on its side.

Try this support document http://support.apple.com/kb/TS3281 and if that doesn't work, then make an appointment with the Genius Bar at the Apple store to have the hardware checked.

Compaq presario v6210US blank screen

I have a "compaq presario v6210US" which worked great for a while then it just shut itself off and restarted and the screen stayed black. Now it keeps restarting itself but the screen stays blakc. I can hear the fan and hard drive and everything else running the way it's supposed to. I heard that this has happened to a bunch of other people so it sounds like a defect to me. How do I get it fixed or do I just pull the hard drive, toss the Presario and get a competitors laptop?
This question was solved.
View Solution.

Hello @Sachmo499 ,
Welcome to the HP Forums!
I understand your notebook keeps restarting and displays a black screen.
Here's a great place to start troubleshooting startup issues on a notebook:
Computer Does Not Start and the LEDs Blink or the Computer Beeps.
Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.
Testing for Hardware Failures (Windows 7, Vista) or Testing for Hardware Failures (Windows 8).
If you search for any notebook boot issues or black screen, regardless of the brand you will find this issue everywhere. There are currently no recalls for this product.
If you wish to have the notebook repaired I would suggest calling HP Phone Support for service/repair options. You can contact HP Technical Support at 1-800-474-6836 in North America. For all other regions click here.
If you wish to remove the HDD and connect it to another computer to backup your info, you can follow this guide: Compaq Presario V6000 Notebook PC.
Hopefully this helps!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Screen not working, Compaq Presario CQ62-215DX

Hello,
My Notebook screen is not working. My notebook boot up fine. the lights and the fan is working. When I plug the external VGA to my lcd screen, it works fine. Only the notbook monitor is not working.
which part in this case that needs to be changed?

The display panel.
http://www.ebay.com/itm/COMPAQ-PRESARIO-CQ62-215DX-LAPTOP-LCD-SCREEN-15-6-WXGA-/180579626928?pt=US_L...
It is easier than you think to replace:
http://www.youtube.com/watch?v=E0ggjZTRQhQ

Where to buy new screen? Compaq presario cq62-206SO

Model Compaq presario cq62-206SO
The best would be 100 usd or less for both shipping and the screen. I live in Norway.
Note* I've looked on eBay but i can't find any screens there for my model
This question was solved.
View Solution.

Try laptopscreen.com . They ship world wide and the screens are usually less than $60.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Compaq Presario cq40-625TU screen fading to blue when opens on full lid

Today when I open up my laptop's screen starts fading at full angle. But alfter little closing the lid every thing is fine. Again opening the screen lid at full. It again starts fading with blue color. What's that problem .

Hi , Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your Compaq Presario CQ40-625TU Notebook and issues with the screen flickers. Here is a link to a document that will help you troubleshoot the image on screen flickers, has lines or distorted colors. Have you connected a monitor to the Notebook to check if it happens there as well? Please let me know how this goes. Thanks.

Compaq Presario c700 laptop RAM.....Blue screen!!!!

Hello, I just recently removed vista and upgarded to Win7 32 bit. I tryed to add 4gb of RAM, due to the factory 1gb it came with. However got a Blue screen Error. After that I only installed 1 of/ 2gb stick of RAM and it worked.
My quetsion is, I need 4gb of RAM for this c700, Should I update the Bios for Win 7. By doing so will the c700 allow me to install the 4gb of RAM and work?
This question was solved.
View Solution.

alsteve22 wrote:
Compaq Presario C700 CTO Notebook PCModel: GJ778AV
The maximum installed memory (RAM) for this model is 2GB (Crucial link)

Compaq Presario SR1330NX desktop. Black screen after restarting after recovery using disks

My Compaq presario SR1330NX desktop computer which has XP. Years ago I accidentally deleted the recovery partition. I ordered the recovery disks. I have done successful recoveries with them. Although it has been years. I did a recovery from disk. I dont think I did it correctly as it had been a while. Anyway, It never asked me for the 2nd disk, but it said the recovery was successful and to restart the computer. I thought that maybe it had made its own new recovery partition when using the disks before. So I restarted the computer and all I get is a black screen with compaq on it and some weird symbols in the left upper corner that look like
>triangle,Divide sign,Square,upside down t with a line under it,zero and a weird looking capital B".
And it does NOTHING. I put disks in it does nothing. This is the only screen that comes up and nothing else works. What did I do? and How can I fix this?

Hello tinkyferret, The HP Recovery Restore disk set makes a new Recovery Partition when they are used to recover the system.
You might try the HP Recovery Restore procedure from the hard drive, if you have not, and see if it wil complete successfully.
Normally on a Compaq system, you press the F-10 key to enter the Recovery Restore utility.
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Please mark Accept As Solution if it solves your problem.

Compaq presario cq61 312sa wont perform a system recovery from hard drive

When i turn on my Compaq Presario CQ61 312SA it looks like it is going to start ok then flicks to a white page with page cannot be found???
i have tried and would like to completely restore to it's original settings but when i turn it on and repeatedly press F11 it just beeps constantly and has a blank screen for ages.
any clues or quick fixes?
from searching online i gather i can't get hold of any recovery discs?
thanks, hope somebody can help

Hi:
If you can still read the windows 7 product key on the bottom of your notebook you can make your own W7 installation disk.
Here's how:
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Or use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB method of compilation.
http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Paul

Compaq Presario CQ71-420SM booting problems

Hi,
i have problem with Compaq Presario CQ71-420SM.
Laptop wont start.
Checked power adapter (green - constant) light is on. Checked on laptop where power adapter enters laptop (white constant) light is on. Changed power adapters. Tried with and without battery inserted same result.
Removed the ram that is left one module than replaced it with second, tryed to change slots with both modules. no result.
Laptop be it on battery or without one but with power plugged in needs about 10 sec to eaven spin cooler/s and promptly shuts down - blank screen all the time.
Now ONLY when battery and power adapter is in i get white led flashes (led located lower left from touchpad - not the one near where i plug in power cord) in following durations:
- = short duration of led light
-- = normal duration of led light
--- = long duration of led light
1) -- -- -- -
2) -- -- -- --
3) -- -- -- ---
than fiew moments pause and all over again
i have read somewhere that this is most likely vga failure now can You please verify this for me or give me valid info on what can it be or what should i look for?
i have looked for error codes on fiew laptops, could not find specialy for this one but this is one of the links
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443366&lc=en&dlc=en&cc=uk&lang=en&rule=26781&...
the error led codes as i noticed are all the same for links that i have found.
greetigs,
ivan

Hi,
thank You for quick response.
can you tell me what you opinion is if mob has gone bad is it worth the trouble/cost to send laptop to repairs or just buy a new laptop considering that laptop is 3+ years old.
regards

Compaq Presario SR1235IL Installation Problem

Sir,
I am using Compaq Presario SR1235IL Desktop PC from last few years. Present Display Chip problem in Mother Board I have install new Display Card, After install the Display Card trying to system is install new OS, but, after coping the system files and restart the system, second step of coping files is not opening automatically system is shown blank screen so many times trying to install OS same problem repeat. Please send the how to format the desktop PC, If any changes of BIOS pls send the details.

Hello seinus. I understand you're trying to reinstall Windows on your computer.
Are you trying to install via a Windows installation disc?
If you're trying to perform the recovery with a disc I suggest trying the F11 method. Try these instructions to perform the F11 recovery.
If this also fails I think it is going to be a good idea to test your hard drive for problems. You can use the built in diagnostics to check the hard drive. This document has instructions. Please make sure to post the results.
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I'll be keeping an eye out for the results of these suggestions. I hope you have a great day!
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Click the "Accept as Solution" button if I resolve your issue.

Bios Update Failed HP Compaq Presario V3000 Laptop

I have a HP Compaq Presario V3000 Laptop, and I tried to performed a HP Flash BIOS update, but the computer restarted during the update. After that the laptop starts but nothing happens, its a totally blank screen. I have tried removing the battery (Both the CMOS Clock batthery) aswell as the main battery, but the BIOS does not gets restored.
How can I undo the Flash BIOS update performed in my laptop, and restore it back to its orignal. Because I cannot interact with the laptop, as nothing happens. Would be appreciated, if anyone could help me on this.
Thanks

my laptop presario v3000 s.no. i want to bios recovry disk or file

My Compaq Presario CQ56

My Compaq Presario CQ56 has a blank screen witha little white line in top corner just flashing can not open recovery manager

Hi
You have a couple of options as I see it please run the Hard drive and Memory test check if both off them passes. Then you could order the Recovery disc from HP Technical support or from the web link given below.
If any test Fails you need to replace the part.
How to Run the Test
Order Recovery Discs for Windows 7, Vista, or XP
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
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Regards
Manjunath
Let us know how it goes!
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Compaq Presario CQ40-327TU Notebook PC Display problem

Hi,
My product is Compaq Presario CQ40-327TU Notebook PC originally with Windows XP edition. Recently I installed Windows 7 in my laptop from USB pen drive. Installation went fine, but it does not ask for C drive format. I installed in the C drive where Windows XP installed previously . After installation of my laptop working fine. Some times the screen goes blank (black) and come back after few minutes and in notification area it shows "Display driver Intel Graphics Accelerator Drivers for Windows 7 (R) stopped responding and has successfully recovered." like that I am getting a notification. In my system information, I checked it shows Windows 7 in OS. It happens only when I toggle to different windows or applications. I checked display adapters in device manager and it shows "Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)" . When I tried to update display adapter it showed already uptodate. Can I expect some solution for my problem here. Also after OS installed I found Windows.old folder in C drive. Can I removed that folder?
Thanks in advance.
Regards,
Venugopal

This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
It appears that your computer meets the minimum requirement for installing Windows 7. Please download and run the Windows 7 Upgrade Advisor to confirm this before attempting to install Windows 7.
Based on the specs for your Compaq Presario CQ40-327TU Notebook, this model shipped from the factory with Windows Vista installed. Here is the Compaq Presario CQ40-327TU Notebook PC Drivers page for your computer. HP has provided only Windows Vista drivers for your computer.
You should be using the current BIOS version before upgrading to Windows 7.
Please see the General Windows 7 Upgrade Guide for HP Laptops by CherylG for specific steps to be taken when installing Windows 7 on your computer. This guide will also direct you to the proper drivers needed for your computer to function completely under Windows 7. Please refer to "Part 1 - Models Level 1" for information specific to your model.
Please use Intel® Graphics Media Accelerator Driver, Windows 7*, Windows Vista* (exe) for a 32-bit OS and Intel® Graphics Media Accelerator Driver, Windows 7* 64, Windows Vista* 64 (exe) for a 64-bit OS. And YES, you can delete the "Windows.old" folder.
Please post the Windows Device Manager's "Hardware Ids" for any additional missing or unknown devices on your computer, as shown in the example below;
If you have any further questions, please don't hesitate to ask.
Please click the white KUDOS star to show your appreciation
Frank
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Compaq Presario Blank Screen

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