Compass will not calibrate - Grounds for return, o...

Like the title says, the compass on my Lumia 800 refuses to calibrate accurately.
I've calibrated it dozens of times and it always ends up pointing in the same direction, however that's around 120 degrees or so off.
I need to know from Nokia whether this is a permanent fault, or if it can and will be fixed in a patch. If it's a fault then I need to get in touch with the place I bought it from and initiate a return.
There's another thread here that says to use a specifc compass app, but that doesn't have anything to do with this.. all apps use the same compass and all apps are equally wrong on my phone.
Thanks for any advice on this.
Regards
Rob

@robax
As 1600.2483.8107.11501 update imminent which will make Zune take a backup of your device, why not take oportunity to reset your Lumia 800 and if issue still present then probably time to return your device for attention.
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<TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
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Keywords: Classic
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<Provider Name="MSExchangeRepl" />
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