Compiling Media gives a Device ERROR at 99% in PE 11
I have a 3 hr on my time line and am trying to burn a Blue Ray. It is compiling and at 99% it gives a Device ERROR. The original video was shot on a Canon DSLR camera. My burner is a LG and is external USB 3.0. My OS is Win7 64 Bit and have nVidia card and Intel i7 procesor with 32 GB ram in an ASUS motherboard. I have all the latest drivers for my hardware. The BlueRay disk is 25 GB - Memorex brand. I tried to switch to RiData and same issue. Can you please Help. Thanks in advance.
Below is a copy of a message I sent to Adobe
I am using windows 7 64 bit professional. Lenovo T530 with 8 processors. 115 GB free on Hard drive
My pre11 program will not burn an avchd project to a folder. I have been working with this for 6 days now and I can’t get it to work. I have a project that has 38 m2ts clips from my camera which is about 15 minutes. The clips total about 2.6 GB
I can put all 38 clips into my project and if I don’t do anything to them I can burn the project to avdhd to a 4.7GB folder with no problem. The resulting stream files amount to about 2 GB
I can then add a fade in to the first clip and a fade out to the last clip and then a default cross dissolve transition between each clip in the timeline. Then I can successfully burn that to a 4.7 GB folder.
Then I can make three cuts (one simply deleting one clip and another 2 cutting out parts of two clips). Then I can successfully burn that project.
Then I make about 10 more cuts. When I try to burn this if first goes through the “encoding media” stage and then the “compiling media” stage and then as soon as it starts burning, I get the message “device error and the computer locks up.
I need to know how to fix this.
I checked the timeline and there are no gaps and there is no menu.
Cliff
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I have done some reaserch on this problem but haven't really got the solution.
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OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name SEMPERFI-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, 2997 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0503, 14.07.2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale Eesti
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name SemperFi-PC\Semper Fi
Time Zone FLE Standard Time
Installed Physical Memory (RAM) 4,00 GB
Total Physical Memory 4,00 GB
Available Physical Memory 2,10 GB
Total Virtual Memory 8,00 GB
Available Virtual Memory 5,47 GB
Page File Space 4,00 GB
Page File C:\pagefile.sys
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0x00000000-0x0000000F Direct memory access controller OK
0x00000000-0x0000000F PCI bus OK
0x00000010-0x0000001F Motherboard resources OK
0x00000020-0x00000021 Programmable interrupt controller OK
0x00000022-0x0000003F Motherboard resources OK
0x00000040-0x00000043 System timer OK
0x00000044-0x0000004D Motherboard resources OK
0x00000050-0x0000005F Motherboard resources OK
0x00000061-0x00000061 System speaker OK
0x00000062-0x00000063 Motherboard resources OK
0x00000065-0x0000006F Motherboard resources OK
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0x00000080-0x00000080 Motherboard resources OK
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0x00000084-0x00000086 Motherboard resources OK
0x00000087-0x00000087 Direct memory access controller OK
0x00000088-0x00000088 Motherboard resources OK
0x00000089-0x0000008B Direct memory access controller OK
0x0000008C-0x0000008E Motherboard resources OK
0x0000008F-0x0000008F Direct memory access controller OK
0x00000090-0x0000009F Motherboard resources OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000C0-0x000000DF Direct memory access controller OK
0x000000E0-0x000000EF Motherboard resources OK
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0x00000290-0x00000297 Motherboard resources OK
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0x000003C0-0x000003DF Intel(R) X38/X48 Express Chipset PCI Express Root Port - 29E1 OK
0x000003C0-0x000003DF ATI Radeon HD 3850 OK
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0x00000400-0x0000041F Intel(R) ICH9 Family SMBus Controller - 2930 OK
0x00000480-0x000004BF Motherboard resources OK
0x000004D0-0x000004D1 Motherboard resources OK
0x00000800-0x0000087F Motherboard resources OK
0x00000D00-0x0000FFFF PCI bus OK
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0x00009480-0x0000948F Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920 OK
0x00009800-0x00009803 Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920 OK
0x00009880-0x00009887 Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920 OK
0x00009C00-0x00009C03 Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920 OK
0x0000A000-0x0000A007 Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920 OK
0x0000A400-0x0000A40F Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926 OK
0x0000A480-0x0000A48F Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926 OK
0x0000A800-0x0000A803 Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926 OK
0x0000A880-0x0000A887 Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926 OK
0x0000AC00-0x0000AC03 Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926 OK
0x0000B000-0x0000B007 Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926 OK
0x0000B080-0x0000B09F Intel(R) ICH9 Family USB Universal Host Controller - 2934 OK
0x0000B400-0x0000B41F Intel(R) ICH9 Family USB Universal Host Controller - 2935 OK
0x0000B480-0x0000B49F Intel(R) ICH9 Family USB Universal Host Controller - 2936 OK
0x0000B800-0x0000B81F Intel(R) ICH9 Family USB Universal Host Controller - 2937 OK
0x0000B880-0x0000B89F Intel(R) ICH9 Family USB Universal Host Controller - 2938 OK
0x0000BC00-0x0000BC1F Intel(R) ICH9 Family USB Universal Host Controller - 2939 OK
0x0000C000-0x0000CFFF Intel(R) X38/X48 Express Chipset PCI Express Root Port - 29E1 OK
0x0000C000-0x0000CFFF ATI Radeon HD 3850 OK
0x0000D000-0x0000DFFF Intel(R) ICH9 Family PCI Express Root Port 6 - 294A OK
0x0000D800-0x0000D8FF Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller OK
0x0000E000-0x0000EFFF Intel(R) ICH9 Family PCI Express Root Port 5 - 2948 OK
0x0000E400-0x0000E40F Standard Dual Channel PCI IDE Controller OK
0x0000E480-0x0000E483 Standard Dual Channel PCI IDE Controller OK
0x0000E800-0x0000E807 Standard Dual Channel PCI IDE Controller OK
0x0000E880-0x0000E883 Standard Dual Channel PCI IDE Controller OK
0x0000EC00-0x0000EC07 Standard Dual Channel PCI IDE Controller OK
0x0000FFE0-0x0000FFEF AS0MMTY9 IDE Controller OK
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Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 149,05 GB (160 040 443 904 bytes)
Free Space 57,80 GB (62 065 405 952 bytes)
Volume Name
Volume Serial Number 44C64C64
Drive D:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 149,05 GB (160 038 907 904 bytes)
Free Space 53,30 GB (57 233 891 328 bytes)
Volume Name Windows
Volume Serial Number 728D93DE
Drive E:
Description CD-ROM Disc
Drive G:
Description CD-ROM Disc
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Description Disk drive
Manufacturer (Standard disk drives)
Model SAMSUNG HD160JJ ATA Device
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 1
SCSI Bus 1
SCSI Logical Unit 0
SCSI Port 5
SCSI Target ID 0
Sectors/Track 63
Size 149,05 GB (160 039 272 960 bytes)
Total Cylinders 19 457
Total Sectors 312 576 705
Total Tracks 4 961 535
Tracks/Cylinder 255
Partition Disk #1, Partition #0
Partition Size 149,05 GB (160 040 448 000 bytes)
Partition Starting Offset 32 256 bytes
Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD1600BB-00GUC0 ATA Device
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 1
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target ID 0
Sectors/Track 63
Size 149,05 GB (160 039 272 960 bytes)
Total Cylinders 19 457
Total Sectors 312 576 705
Total Tracks 4 961 535
Tracks/Cylinder 255
Partition Disk #0, Partition #0
Partition Size 149,05 GB (160 038 912 000 bytes)
Partition Starting Offset 1 048 576 bytes
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video:
c:\windows\system32\iyuv_32.dll Microsoft Corporation OK C:\Windows\system32\IYUV_32.DLL 6.1.7600.16385 52,50 KB (53 760 bytes) 14.07.2009 3:06
c:\windows\system32\msrle32.dll Microsoft Corporation OK C:\Windows\system32\MSRLE32.DLL 6.1.7600.16385 15,50 KB (15 872 bytes) 14.07.2009 3:18
c:\windows\system32\msvidc32.dll Microsoft Corporation OK C:\Windows\system32\MSVIDC32.DLL 6.1.7600.16385 37,50 KB (38 400 bytes) 14.07.2009 3:18
c:\windows\system32\msyuv.dll Microsoft Corporation OK C:\Windows\system32\MSYUV.DLL 6.1.7600.16385 24,00 KB (24 576 bytes) 14.07.2009 3:06
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audio:
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c:\windows\system32\l3codeca.acm Fraunhofer Institut Integrierte Schaltungen IIS Fraunhofer IIS MPEG Layer-3 Codec OK C:\Windows\system32\L3CODECA.ACM 1.9.0.401 79,50 KB (81 408 bytes) 14.07.2009 3:22
c:\windows\system32\msadp32.acm Microsoft Corporation OK C:\Windows\system32\MSADP32.ACM 6.1.7600.16385 23,50 KB (24 064 bytes) 14.07.2009 3:18
c:\windows\system32\msg711.acm Microsoft Corporation OK C:\Windows\system32\MSG711.ACM 6.1.7600.16385 14,50 KB (14 848 bytes) 14.07.2009 3:18
c:\windows\system32\msgsm32.acm Microsoft Corporation OK C:\Windows\system32\MSGSM32.ACM 6.1.7600.16385 28,50 KB (29 184 bytes) 14.07.2009 3:18
I downloaded and installed the Win7 codecs by Shark. Because...there are any other codecs available for win 7 ?
Tell me if need any more info..which u probably do.
If there are any better forums for this kind of problem then please tell me.
I hope we can fix this prooblem.
I think i haven't said my motherboard. Its P5E3 PRO. It has EPU engine and it turns off the hard drive when its idle...Premiere pro and all the sytem files are installed on my C drive which is like the main drive. On D drive i keep my music, downloads and stuff. I think it can turn of both drives then idle, but mostly it turns off D drive, I think. I have a new motherboard and i haven't got the hang of it how it shuts them down.
But i think this really isnt a problem.
Thanks in advance.Serious hardware problems!
Go for a fresh install of OS & programs, but be prepared to first check your disks with a utility from the drive manufacturer (WD and Samsung). You may need new disks.
Great to include these details, but for readability I suggest you include these as an attachment instead of in the text. It may scare people off reading all that detail.
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