Complaint about delivery date of iphone 5s

Has anyone else ordered an iphone 5s and been told it won't deliver now until the end of October? Does anyone else think this situation is completely ridiculous?

jingntonic wrote:
Has anyone else ordered an iphone 5s and been told it won't deliver now until the end of October? Does anyone else think this situation is completely ridiculous?
What anyone thinks of the situation is pretty moot, isn't it? Apple and Foxconn are struggling to meet demand as best they can. Delivery times are what the are. If you want the device, you either wait or buy something else. They cannot ship things any faster then they can be produced.

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Question about tranferring data from iPhone 3gs to iPhone 4

I just had a couple quick questions about transferring data from my old phone from my new iPhone 4. The reason i am wondering is because i am worried about whether i will encounter any problems when doing so.
First off i have already sold my phone today, i reset all data and settings from the phone and gave it to my buddy so its gone. I did a full sync and backup yesterday so all the necessary files should be on my computer(windows 7). Now, im basically wondering if i will run into any problems if i restore my iphone 4 from a backup. My 3gs was running 3.1.2 on att. Now i know IDEALLY i would have updated it to iOS 4 before backing it up and used the newest version of itunes, but i did not. Does anyone think this will be a problem for me?
Now with that out of the way, my biggest fear is losing my old data(text messages and notes mainly because i am a pack rat for those type of things) so id like to be SURE that none of my old backups will be deleted in any scenario. The reason i dont just restore it right now is because i want my new phone to be as clutter free as possible. I am going to be putting on here only the apps that i used often and would basically like to transfer over the BARE minimum; texts, notes, and highly used apps... So i guess my main question is can you transfer over only certain things like texts and notes after setting up the phone as a new phone. And if i were to set up the phone as a new phone what would happen to my old backups? Would i be able to selectively restore?
Im afraid that it might not be a possibility to transfer only certain things even though it should be.. i should be able to select a text messages folder and put it on my new phone and be done with it... But anyway i dont want to rant. Can anyone explain to me how this all will work?
ULTIMATE GOAL: Transfer only texts, notes, certain apps(and their data) and NOTHING ELSE.
MOST IMPORTANT THING: Not losing texts and notes. I can deal with putting all the old **** on my new phone and cluttering/slowing it down if i NEED to.
Thank you in advance, sorry for the long post.

If the most important thing for you is keeping old text messages, notes, and voicemail, then you'll need to sync the phone from your existing backup. I know of no other way to access those items.
Once you have synced to the new phone, check that you have those items that were important. Then you can reconnect your phone to iTunes, and change the sync settings to remove the apps or other items you no longer want to keep on the phone.
iPhone backups are stored by iTunes; you can see them by opening your iTunes preferences, clicking on "Devices" and then looking in the window. You can delete old backups from here. I don't know how you can open/read the backups though.
I don't expect you'd have any problems syncing from your old phone's backup, but it's definitely an either/or situation. Since you got rid of the old phone already, it's too late to email yourself your notes, or copy the text messages. Your previous backup is your only solution.

AnyOne Help! Where can i complaint about illegal repair my iPhone in HK.

I buy iPhone for a few day, then sim card slot cannot take out so i bring it to repair center and become like these picture.
Please tell me where to complaint, while HK APPLE claim no email address provide for customer to complaint, and if want to complaint need to send fax/post.
http://picasaweb.google.com/hkfoolman/HKIPhone3GSuckRepairServiceProvide/photo#5 224185488367923362
Message was edited by: hkfoolman

Was the repair store Apple authorised?
If not, the damage done is your responsibility.
Here in the UK, Apple collect any iPhones which require a repair and supply a replacement handset while the faulty iPhone is away for repair. I haven't heard about repair shops servicing iPhones (yet)

My iphone 3GS died a day before My Iphone 4 delivery date

My Iphone 3GS died 8/2/10. Turned it on this morning, And nothing happened. My delivery date of Iphone 4 is 8/03/10.

You can have your 3G(S) checked for maintenance at the Genius Bar if you plan on a hand-me-down option.
No it's not a conspiracy there. "Iphone 3GS died 8/2/10" "delivery date of Iphone 4 is 8/03/10" is pure coincidence.
Message was edited by: Joe Z in VA

Iphone 5 change in delivery dates

why is it ok for apple to change delivery dates for iphone 5 without telling customers? Mine has been pushed back to October.

when and where did you purchase your phone

Is anyone else having problems with an iPhone 6 delivery date changing on them?

I sat up until 12:01am to pre order (2) iPhone 6's and (2) iPhone 6 +'s and they had a delivery date of 9/19 for both of the phones at the time I logged on to Verizon's preorder site. The system would not allow me to log in as an existing customer but it would allow me to order as a new customer. I kept trying to order new phones as an existing customer on two different computers and three different browsers without any luck. I finally decided to order them as a new customer and the order went right through the Verizon system without any problem. Two minutes later I received an email from Verizon requesting that I call them as soon as possible to complete the order. I called in and spoke to a rep that explained that I already was an existing customer and that I would need to use the "Existing Customer" preorder link. I explained the issues I was having and she said that I would still need to use that system when it was available. So I tried the existing customer link and it now let me through but the date for the iPhone 6 plus had slipped to 10/7 (It is now 1:30 am). I completed the transaction and it stated 9/19 delivery for iPhone 6 and 10/7 for the iPhone Plus. However once I received the email confirmation it stated that the delivery date for the phones was 10/7. I called Verizon customer service and stated my concern about the later delivery date for the iPhone 6 and they told me that the iPhone 6's would arrive on the 19th and the pluses would arrive on 10/7 so I did not change my order. This morning 9/19 8:00am I called in to inquire about my shipping confirmation numbers for the (2) iPhone 6's and the customer service rep (Robanya) told me that he would call me back at 1:00pm PST and give me the shipping confirmation numbers. He asked specifically which phone number he should call me back on and I gave him my cell number. After not receiving a call back from Robanya, I called Verizon customer service at 5:30pm and spoke Ryan James and he confirmed that the orders were placed on the 12th of Sept and that one system showed all of them due to be delivered 10/7. After insisting that Robanya that I spoke with earlier in the day said they were shipping today, Ryan got off the phone for 5-10 mins and then got back on and said that the iPhone 6's shipped yesterday on the 18th but he did not have a confirmation number. After pressing him that someone should have this confirmation number in Verizon he stated that the delivery dates were subject to change and that all the phones would probably ship on 10/7 and left it at that.
So after loosing sleep to pre order phones on Verizon, speaking with (3) different Verizon reps, I am rewarded by having my delivery date changed to 10/7 on my iPhone 6's which is the same delivery date they were quoting yesterday 9/18.
Did any one else have the same disappointing experience that I had?

Yes, pre-ordered iPhone 6 with a guaranteed delivery date of 19 September; took screen shots after the order just to have record of it.
Called Verizon 18 Sept because I hadn't received a tracking number yet, and was informed my phone would now ship 7 October. When I expressed that was different than what was promised and had proof, a manager came on the phone and confirmed that I should have a 19 Sept delivery date based on their records. She told me however she could not confirm when my order would ship.
19 Sept came and went with no phone delivery. I have tried calling Verizon, posting here, and posting on their FB page for customer service. Every rep I talked to (except for the first manager on 18 Sept) has been unable to admit that they mislabeled their product sales page, and mislead the customer. One rep told me the guaranteed delivery date was an "estimate"; when I asked her to show me on the website where it uses the term "estimate", she admitted it didn't communicate that, but still was unable to utter the words "we made a mistake".
VZW needs to take a 101 class in customer service and crises management; rule #1 is if you screw up, admit it! I know I am not going to get my iPhone as promised, but pretending like there is nothing wrong with that customer service experience is just making things worse. Not a single employee I have communicated with to date has attempted to do anything proactive to correct or mitigate the customer failure. I am truly amazed at how poorly VZW has been handling this to date; again (removed) happens with supply/demand, website errors, etc, but the failure to acknowledge how the screw up shafted a lot of (formally) loyal long time customers is criminal.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

If the iphone 4 (8G) shipment was delay behind of the delivery date, can i cancel the order without charge?

Dear Sir/Madam,
Recently, I was ordered the iphone 4 (8G) in HK and got the status of receiving the iphone on date 26-Nov or before. However, I haven't receive any iphone on that day so i was contact the apple hotline on monday morning (office hr, mon-fir, 9-6). They said i can cancel the order and wavie the cancel order charge. At this moment, i believed that this is settled.
However, afternoon in same day, Apple's customer service told me that i can't wavie the cancel order charge and suggest me to accept the order. If i can't accept the order, they will charge me 15% order fee. So i confirmed them to receive the order on next day again.
On next day (tuesday), i waited the order, but the order was not delivery to me (result dhl was delivery it to apple store). I was angry to contact your customer service, they replied me to say "I don't know why" and convinced me to "accept it devliery on the next day". At this moment, they made me very disappointed. So, I tried to apply the cancel order again, they said if you cancel order, you will need to pay 15% cancel order fee.
Up to now, the order was delayed two working days. I suspected the delivery date was incredible. How do i trust your product delivery on time?
And I am so argry that why your order cannot delivery to me on time and why if your order cannot delivery to me on time, can i waive the cancel order charge?
My order number: W239678975
Thx a lot.
your faithfully,
George

@Dougnvic, no need to worry because I'm here to help! The vibrate function is very important especially when you're in a situation where you cannot have the ringer turned on.
If we replace your phone through the warranty you are only charged for the equipment if there is any damage on the phone. The normal wear and tare is expected and you will not be billed for the phone because of these scratches.
Once the phone is received it is inspected for any physical or liquid damage. If damage is found you are then billed for the phone and the charge will appear on your bill. You will also receive a text message advising you of the charge. Once you are billed the charge cannot be removed even if you return the replacement.
If you change your mind and do not want to have the phone replaced you can just return the replacement once you receive it and keep your current phone. Just use the prepaid return label that will be inside the box of the replacement.
If you are sure there hasn't been any damage then there is nothing to worry about. You will not be charged. You can also take the phone into a store and have a store representative take a look at the phone before you return it, if that makes you feel better.
John B
Follow us on Twitter @VZWSupport

Iphone 4s delivery date change.

When I ordered delivery date was 14. Email confirmation said 14. Went online and now sayes 21. I am not happy with this!!

For those of you who canceled your order because of being upset about the change in shipping date: Big News, the ship date is back to 10/14/11. Please don't believe everything you read on the internet. For example: iPhone 5 with 4 inch screen and tapered, insanely-thin design being released this month. That was a good one!
Just because Verizon had a minor glitch in their computer system and it posted a 10/21/11 ship date doesn't me you have to do anything crazy like cancel the whole order. And harassing the poor VZV employees on the phone is just plain inappropriate as they have no fault here. They're just doing their jobs.
Anyway, enjoy camping outside your local Apple Store/Verizon store on 10/14/11. I'll walk by with my new 4S and take a picture of you...

Iphone 6 plus 10/7 delivery date

Anyone with an iphone plus 10/7 delivery date actually get tracking info and updated tracking status to a 9/19 delivery?

I agree. I have posted several times about this. My order went through about 3:15 CST and my date on my email said 10/7 also. I ordered the Plus 64 GB Gold phone. I have to take a day off of work to be home to sign for the package and with my job, I have to give at least 48 hours notice. I have read where people who ordered theirs later than mine, also having the 10/7 date getting tracking numbers for Friday.

Complaint about Verizon and FedEx delivery process

Complaint about Verizon and FedEx. I ordered an iPhone 6 plus. The phone was to be delivered today to the house and requires a signature. So the FedEx guy leaves a sticker stating that I could call the FedEx customer service to have it picked up at their secure facility OR sign the sticker and leave it on the door and they would leave it on the unsecured front porch (did I say UNSECURED?!).
So I call FedEx as instructed on the door sticker to arrange pickup at the FedEx facility Friday. I am told that I CANNOT pick it up at their secure facility because of "Verizon's restrictions". However, if there are 3 unsuccessful attempts to deliver, then I can pick it up at their facility. So its OKAY? to leave it on the porch UNSECURED, bit I can't pick it up at their secured facility? So I can't SCHEDULE a pickup at their facility, but if they are unable to deliver it, then I HAVE TO pick it up at their facility. What the heck?
Very poor customer service if you ask me!
I saw one response on a forum that stated "if they deliver one time you can ask FedEx to hold at their facility". As stated above, THIS IS NOT AN OPTION until after 3 delivery attempts, then its automatically held until pickup. So looks like I won't be able to pick up my iphone 6plus until Monday night.
in case someone from Verizon sees this and chooses to do something about it, Please feel free to call me. You have my phone number. I wioll be happy to provide the tracking number so you can rectify this issue.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

I have always been able to pick up a Verizon delivery after the 1st failed attempt. I have tried to make arrangements to pick it up before the 1st attempt, but was told they have to attempt delivery 1 time. After that, I can pick it up at the facility.

I pre-ordered an iPhone 6 Plus and the delivery date now says October 14th. The point of the pre-order is to get it on release day (or shortly thereafter). Can I go to a Verizon store to pick up my new phone on release day?

I pre-ordered an iPhone 6 Plus and the delivery date now says October 14th. The point of the pre-order is to get it on release day (or shortly thereafter). Can I go to a Verizon store to pick up my new phone on release day?

I'm not sure that answers the question Candice.
I'm in the same situation. I was up trying to get on the Verizon page at 11:55, kept getting the ECPD error. When finally got through, the Silver Iphone Plus 64 showed arrival of 9-19. At every step of the process, it seemed that I was ordering a phone that would arrive on day1. At no point did it say this was an estimate. At no point did it say it might change. In a big yellow box, it said "9-19". Ordered it, then got confirmation email stating it should arrive at 9-19. Seems like all should be good, right? Order site said 9-19, I've got a confirmation email saying 9-19, done and done.
Then I check the website, and suddenly it changed to 10-14?!?!?!? I feel like this was a bait and switch. I was able to pickup an iphone5 in a local store on launch day, and would not have locked myself into a preorder through Verizon if I had known this would happen!
So, that leads back to the original questions. Lets assume I walk into a Verizon store on 9-19, and there is an available iphone6 plus just sitting there, can I either get that phone as fulfillment of my pre-order. Or, cancel my pre-order and buy that phone right then and there?
JJK
PS: It seems there are many people you misled this way. For every person who takes the time to post on this site, there are going to be many many more who are silently ****** off.

I have a recently acquired iPhone 4. Is it true if I am using PhotoStream to upload photos to my PC via iCloud, photos are only pushed when wifi is available? This means I don't have to worry about extra data usage, right? Thank you.

I have a recently acquired an iPhone 4. Is it true if I am using PhotoStream to upload photos to my PC via iCloud, photos are only pushed when wifi is available? This means I don't have to worry about extra data usage, right?
Thank you.

Correct.
On an iOS device, new photos you take will be automatically uploaded to your photo stream when you leave the Camera app and are connected to Wi-Fi. Note: My Photo Stream does not push photos over cellular connections.

What is the SAFEST SEQUENCE to convert from a Outlook/iPad/iPhone synced with MobileMe to syncing with iCloud (I have 10 years of calendar diary events and 3000 contacts) - I am worried about the data issues that have been posted about iCloud.

What is the SAFEST SEQUENCE to convert from a Outlook/iPad/iPhone synced with MobileMe to syncing with iCloud (I have 10 years of calendar diary events and 3000 contacts) - I am worried about the data issues that have been posted about iCloud.
This has worked fine with MobileMe with only a couple of minor glitches in the past.
Any experience doing this the "right" way?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

IPhone 6 delivery date changed

My iPhone 6 delivery date had changed from 10/14 to not available at this time? Can someone from Verizon please help me track down my order?

SandyS_VZW,
This isn't as simple as just saying "the confirmation email is not correct". The 'Deliver By' date shown on the site during checkout for a lot of users, myself included, was 9/19/2014. The only reason I ordered via Verizon, rather than Apple's site, or rather than making an in-store reservation, or rather than visiting a Verizon store is because you put that 'Deliver By: 9/19/2014' date, nicely highlighted, during the entire checkout process. There was nothing indicating that this was estimated or would change. My confirmation email arrived and I was elated to have an actual confirmation number and confirmed delivery date.
If you are telling us that this date was completely wrong, from the time I opened up the website and clicked to add the item to my card...that's just flat out misrepresentation on Verizon's part. If the website had shown 10/14, I never would have ordered. I would have gone to Apple's site and made a reservation, or had one shipped. But now that's impossible because I assumed that the date on your website, listed as 'Deliver By', was actually valid and would be honored.
This is extremely poor customer service and I want my 'Deliver By' date in my confirmation email honored.

I ordered iphone 6 on 15 oct and delivery date will be from 3 nov-6nov. i'll travel on 7 nov morning, am worried to receive the order late.. can you please expedite the order?

i ordered iphone 6 on 15 oct and delivery date will be from 3 nov-6nov. i'll travel on 7 nov morning, am worried to receive the order late.. can you please expedite the order?

No. Because we are not Apple employees. In fact there is no one from Apple in this forum. Contact Apple directly via phone. Use the "Contact Us" link at the bottom of this page to find the phone listing.

Complaint about delivery date of iphone 5s

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