Complaint for attention regarding requested cancellation
My husband and I recently moved out of our home to move temporarily with his Mum while we finish saving for our own place. We called to cancel on the 20th May as we were due to move on the 20th June so thought we could give a months notice. As we were still in an offer period having had half price for 12 months we were told we could not cancel until that expired which was due to be the 24th July. This would mean we should call on the 24th June. Unfortunately we were away and unable to call until the 29th June, which we did and we were told our subscription would end the following month. I have just plugged our box in as i noticed we had been billed for £64.50 on 29th July. Also when logging into our online account it seems they have us listed as receiving the HD package which we have never received (or wanted) I have been trying over the last few days to contact sky again but working long hours i have had to resort to trying the 'Live Chat' in my lunch break but I never seem to be able to get through even when i click when it says available. Has anyone ever succesfully got through??? I have tried phoning tonight but the first lady i got through to said she couldnt hear me and preceeded to just seem to be blowing into the receiver, yet I could hear her clearly. She then hung up. The next time i got through it was about 19:50 and i could hear people talking to each other but the person then disconnected. Too close to home time most likely. I really want some advise on how to get through to this lot. to speak to someone who can listen to my complaint but I dont know where to turn now as none of them seem to want to talk to me. Help!!!
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Similar Messages
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Authorisation request for this document was cancelled
Forum,
I have an approval stage and template configured in SAP when a sales order is raised it prompts the user for authorisation. Whilst this is ok'd the order is placed in a 'Draft' status. Upon trying to add one particular order, i get the following message:
The authorisation request for this document was cancelled. The document cannot be added inless the authorisation request is restored.
As he needed to get the order processed. I advised he duplicate the order and re-add it this time ensuring the correct authorisation procedure is carried out.
Why would this occur?
Regards,
JuanHI Juan
The question u have asked is nor very much clear the first scenario is that once the approval is rejected the document saves in draft well if thats the concern than this is the way the approval procedure is defined that without approval the document should not have any affect on the system whereas rightly said by fellow geniuses u can have multiple person to approve if one is not present other can approve it this would save time and effort for you
The second scenario is that the approval procedure u have assigned gives u the message with one particular document and its fine with rest if thats the case then i would request you please check the query if there is any associated with the approval procedure
Regards,
Manish -
Regarding rate, sales tax and discounts for credit memo request and returns
Dear ALL,
Rate column is not displaying for credit memo request. suppose credit memo should be given due price diifererence
with referance to billing documnet credit memo request to rised. but if i want to edit rate column is not available.
how vat and discount has to be captured in case of rate diifferance for credit memo.
In case of returns will taxes applicable for returns credit memo
Gl accounts for credit memo same as billing or different GL accounts to be maintained or not
client has the scenario that if credit memo request has been rised for with referance to billing due to rate differance.
If customer returns materilas belongs to same billing. so based on the returns order returns credit memo to be rised .
But how the sap captures exact price of the materila during returns. ie; price modified during credit memo request.
Thanks & Regards
rameshHI,
Remove all the other condition types from the procedure and keep only those which you need.
Regards
Abhilash -
ORA-01013: user requested cancel of current operation Disconnected from Ora
Hi Hussein;
When i run my script for cold backup in r11.5.10.2 solaris 9.2.0.8 database it gives me:
ORA-01013: user requested cancel of current operation Disconnected from Oracle9i Enterprise Edition Release 9.2.0.8.0 - 64bit Production With the Partitioning, OLAP and Oracle Data Mining options JServer Release 9.2.0.8.0 - Production
What is matter?Hi,
Run this query to determine the session details of the OS PID:
SQL> select s.sid, s.serial#, s.username, s.osuser, p.spid, p.terminal, s.program
from v$session s, v$process p
where paddr=addr
and spid='<OS PID>';Regards,
Hussein -
Update Profit centre for Credit Memo request whose Billing is compeleted
Dear All,
I have an issue for a creditmemo request whose billing is already been completed and consequently the invoice has been cancelled but unfortunately the Credit memo request (CMR) is pending in the incompleteion log for the profit center which need to be entered. The document flow shows blank in the status field for the CMR.
Need your advice how we can update in the sales order (CMR) thou the field is greyed out and not able to change the profit Center field in the change mode by changing any other fields as well.
Is there any transaction where in can we change the field values directly related to Profit Centre (In account assignement tab at Item level of the sales order)
Appreciate your quick reply on this
Regards
MaheshHi
Check this below link. I had faced this issue years ago and got a strange solution which is still applicable.
Open status of Credit Memo after rejecting all line items
Thank$ -
When i tried to view the reports in pivot table/Table/Compound table for some reports i am geting request cancelled message.Within short span of time.In instance config file i changed no of minutes to wait to 30mins.but still i am getting this message Request Cancelled+
In the repository set the logging level for the user to at least 2. run the request, check the log in {OracleBI}\server\Log
regards
John
http://obiee101.blogspot.com/ -
EH&S WWI for GLM print request processing
Hi all,
we installed EH&S WWI for GLM print request processing scenario, following the note:"1394553", but when we try to print we receive this error from WWI:
Start Function 'WWI_PRINTREQUEST_CREATE'
Initializing parameters
Receiving data from client
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receiving data lasted: 0.0 sec.
Retrieving print request data from RFC interface
Using Temp Directory E:\WWI\TEMP\BSV100000000000062
Delete files in E:\WWI\TEMP\BSV100000000000062
Creating text file E:\WWI\TEMP\BSV100000000000062\r000000000062.val
Writing data to text file 39 lines, 1009 characters
Updating print request status from 0 to 1
[DB time] Writing print request lasted 9 ms
Start processing command 'Create print request' in synchronous mode
Creating print request 000000000062
WwiSapDms::retrieveDocument: RFC error when calling ABAP function moduleRFC connection is not Unicode
WwiSapDms::retrieveDocument: RFC error when calling ABAP function module
key : RFC_ERROR_SYSTEM_FAILURE
message : See RFC trace file or SAP system log for more details
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[DB time] Writing print request lasted 4 ms
##### Command 'Create print request' finished with status E #####
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22 lines
Sending data to client
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sending data lasted: 0.0 sec.
Elapsed time : 0.1 sec.
We don't understand what kind of RFC or what part of customizing we have to check, could you please help us?
Thanks,
ChristianDear Pugal
we are not using GLM + and I am not sure about the technqiue used there to handle load balancing. Regarding general WWI setup I assume you know this Note: EH&amp;S: Availability and performance of WWI and Expert servers
On the top there is a further SAP Note abvailable which might be of interest. This is referenced here:
http://de.scribd.com/doc/191576739/011000358700000861002013-e
May be check OSS note: 1958655; OSS Note 1155294 is more related to normal WWI stuff; but may be check it as well. May be 1934253 might help better
May be this might help.
C.B.
PS: may be check as well: consolut - EHS_MD_140_01 - EH&amp;S-Management-Server einrichten
The load balancing of synchron WWi servers is donein the "RFC" layer, therefore you have no inffluence here, for asynchron WWI servers you can do a lot to manage the WWI load balancing by using "exits" etc. -
Tcode to look for a transport request number
Hi all,
I have to look for request number details .I dont have access to SE01 . How can i look that details?Hello Priya
The standard transaction for finding transport requests is <b>SE03 </b>(choose option <i>Requests/Tasks -> Find Request</i>).
If you are not authorized to call this transaction try to execute the underlying report <b>RSWBOSSR </b>using transaction <b>SA38 </b>(menu <i>System -> Services -> Reporting</i>).
Regards
Uwe -
Error: USer request cancel of current operatin
Hi,
My database is in 10.2.0 and OS is Windows 2003. We are having some inhouse MIS reports. One report was running earlier without any error. But past few days I am getting the following error:
Can any one help me.
Microsoft OLE DB Provider for ODBC Drivers error '80040e31'
[Oracle][ODBC][Ora]ORA-01013: user requested cancel of current operation
/mis/procedures.asp, line 291
thankyou
satyanagORA-01013 user requested cancel of current operation
Cause: The user interrupted an Oracle operation by entering CTRL-C, Control-C, or another canceling operation. This forces the current operation to end. This is an informational message only.
Action: Continue with the next operation.
So it means that you need to check back with the application. If its coming from the MIS than check back what's happening in the file that is given in the error.
Aman.... -
Hi All,
On the Dashboard for one of the report i clicked the cancel link while the report was running .After that it was shown the message like *"Request Cancelled".*Now i re-ran the report to see the results by clicking the refresh link below the "Request Cancelled" message.But still it was showing the that message only not the results.
Could anyone please suggest what needs to do to see the results on the dashboard after cancel the running request on Dashboard?
Thanks,
Suresh.You need to clear the cache. Go to Settings>Administration>Manage Sessions and find the query that you cancelled. Click on Close. Now you can run the query again.
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Infotype needed for firm booking and canceling at PV12 transaction.
Dear All,
I am workflow consultant.I am not well aware of infotype details for the following scenario.
I am now involved in workflow development for SAP HCM training and event management.
When firm booking or cancel booking is done at PV12 transaction, workflow should trigger.
Should workflow trigger on booking or canceling it, I have to maintain infotype details in HR master tables.
So, please state about what is the infotype for firm booking and cancel booking for which I'll be grateful.
Thanks and regards,
S.SureshDear all,
Any one one know where to check for the infotype which is getting affected when firm booking or cancel is made in PV12 transaction?
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S.Suresh -
Problem while doing invoice for Credit memo request
Hi all
I very well known that Out boud Delivery is not needed for Credit memo request but after saving the CMR and when i raise the Credit Memo (VF01) system is showing a error message saying "PGI not done for Outbound Delivery 30047402"
In CMR document type i have set the order related billing and i have removed the billing block also
I have raised the CMR based on Invoice
Kindly help me in this regard
Regards
BMSHi Raj Aryan Malhotra, Thanks for ur reply
The setting which u said are already there
The second one that is, change the copying requirement of header to 11. i did this but this time the message was different "The document is not relevant for billing" . After checking the log i could the follwoing info
Client 240
Group Number
Sales Document Number
Item Number of the SD Document 000000
Schedule Line Number 0016
Counter in Control Tables 00
Message Identification VF
System Message Number 016
Output Type I
Message Variable 01
Message Variable 02
Message Variable 03
Message Variable 04
Group Type F
Kindly help me to resolve this also
Regards
BMS -
Hi
We have a big problem, We can't create internal orders, when I run the CREATE INTERNAL ORDER, it finish with ERROR:
Concurrent Manager encountered an error while running SQL*Plus for your concurrent request 134980682.
Review your concurrent request log and/or report output file for more detailed information.
this is the log:
+---------------------------------------------------------------------------+
Purchasing: Version : 12.0.0
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
POCISO module: Create Internal Orders
+---------------------------------------------------------------------------+
Current system time is 26-JUL-2013 09:21:09
+---------------------------------------------------------------------------+
+-----------------------------
| Starting concurrent program execution...
+-----------------------------
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
Begin create internal sales order
Updating Req Headers
14 Reqs selected for processing
Top of Fetch Loop
Source Operating Unit: 82
Selecting Currency Code
Currency Code : MXP
Selecting Order Type
Order Type ID:1001
Selecting Price List from Order Type
Deliver To Location Id: 196
Inserting Header : 3908784
Getting the customer id
Getting the customer id: 15334
Unhandled Exception : ORA-01403: no data found
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+
Concurrent Manager encountered an error while running SQL*Plus for your concurrent request 134980682.
Review your concurrent request log and/or report output file for more detailed information.
+---------------------------------------------------------------------------+
Executing request completion options...
Output file size:
78
Output is not being printed because:
The print option has been disabled for this report.
Finished executing request completion options.
+---------------------------------------------------------------------------+
Concurrent request completed
Current system time is 26-JUL-2013 09:21:14
+---------------------------------------------------------------------------+
Some suggestion for resolve it??
Thanks & Regards.In the document 294932.1 Section 4 there are no pre-installation patches or update for OS RedHat LinuxAS4.
When I type echo $LD_ASSUME_KERNEL it doesn't display any value so do I need to set the LD_Assume_Kernal value manually.
If yes, please let me know the path and command to set the kernel value.
Thanks
Amith -
Need Business Object (BUS) for sample order request in CRM 5.0
Hello Friends,
Path: Sales-> Maintain Sales transactions ->Sample Order Request
I want to create workflow for below scenario.
When i create Sample order request in CRM, that time workflow should be triggered and notification mail go to a concerned person.
now for that i need Business Object for Sample Order Request.
So please can you suggest me a Business Object (BUS) for this sales transaction of sample order request.
Thanking you,
Marmik ShahHi,
if you activate the technical names in the menu, you'll see that transction for maintaining sales transactions is called:
crmd_bus2000115
So there you have it, it's BO BUS2000115
regards, Rob Dielemans -
How to find rows in F table of a cube for a given request ID
Can someone tell me how to find the rows in the F table of a cube for a given request id?
Hi,
Copy the Request ID number of that cube and go to manage of the cube and select contents tab, select Infocube content,
select list of objects to be displayed with results and in that screen give Request ID at Request ID row and at bottom Max no. of Hits keep blank and execute at the top.
this will display all the data rows loaded with that request. this is records from cube.
from Fact table, go to SE11, give /BIC/FXXXX "XXXX" is cube name for custom cube.
get the SID of that cube from the Cube contents as mentioned above, for field select for output along with Request ID select Request SID also.
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hope this helps
Regards
Daya Sagar
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