Complaint suffered for almost 1 year and cant get resolution
Complaint I have had the LG G2 for almost 1 year after having problems with it for almost 1 year Verizon is not doing anything to help me.I will be filing a complaint with the Better Business Bureau and also complaining to corporate.I was really sold crap and Verizon is a FRAUD
That is sooo weird. I just came here today for the very same reason. Windows Update says there's a newer release of C-Fi drivers from June of 2007 - yet we all know NOT to use MS hardware installation advice. Hey Creative - not everyone has switched to Vista, and many of us won't because its performance stinks.
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I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?
uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have had my iPhone 4 for a year and have only plugged it into my friends computer when I first got it, and now I just purchase my music right on my phone, so now I'm getting a new phone and want to back up my music, photos, etc so if I plug this phone into my computer will anything get deleted off my phone?
See Here:
IOS Sync Content to Computer
http://support.apple.com/kb/HT1296
And have a Look here Before you do Anything...
http://www.apple.com/support/iphone/getstarted/
This might be Useful:
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
Hi, I have had an LG Octane for 4 years and loved it. I used it for email, surfing the web and facebook. But 6 weeks ago I stopped getting text messages, I could send but not receive. I was told it was just worn out. So I ordered another Octane from ebay, and it wouldn't connect to the internet. I was told by Verizon that the software had been changed. So I ordered a NEW in Box Octane and I am having trouble with that too. Bing won't work, nothing will work that will enable me to download Verizon Opera mini that still works on my old phone. I have a smart phone with another number but I LOVE the Octane for daily use. Why will my old Octane work but I can't get a NEW one to. Verizon guys are stumped too:( Please help!! Thanks!
Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread. -
Has anyone found a solution for the error "The iCloud Control Panel did not install properly". I'm using windows 7 prof 64 and outlook 2010 and cant get to cloud to winkd ot my mail, contacts, calendar. Cloud control panel version 2.0.
Has anyone found a solution for the error "The iCloud Control Panel did not install properly". I'm using windows 7 prof 64 and outlook 2010 and cant get to cloud to winkd ot my mail, contacts, calendar. Cloud control panel version 2.0.
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I can't download the latest update 5.0.1 I've tried several times and it gets to the end of about 70 minutes of downloading and then says the server timed out. Had the ohone for a year and no trouble until now. Please advise what to do. Thanks.
DIsable your antivirus and firewall.
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I Have followed all the steps and still cant remove iCloud to my existing account and add to the new one, the old email account was changed a year ago and cant get that email plus the password don't work please HELP!
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I dont have and cant get the apple id password for my phone
i dont have and cant get the apple id password for my phone
till whenever i want my iphone give it back to me
i was in Condong Catur Yogyakarta,
my phone number +6287738546695
i will block the imei if no progress in 1 week -
If I buy Creative Cloud subscription for a year and get a new computer in that year, is it transferable?
You can install on any 2 computer, suppose you have 2 computers already activated with creative cloud, Now if you would like to activate it on a 3rd computer then you have to deactivate from anyone of the previous 2 computer and activate it on the 3rd computer. So totally you can have creative cloud apps in 2 computer.
You can refer the below link for activation and deactivation help.
Activation & Deactivation Help -
My iPhone 4 getting off automatically while battery 60% or more and turn on when i plug in please advice it is battery problem or hardware i use this mobile for 2 years and 3 month.
Thanking you.1. you may have to take it in to Apple and get an out of warranty iphone for $199.
2. you can get your information from a backup of your phone. you do have a backup of your phone right either in iTunes or icloud. If you don't then your answer will be no. -
No longer have service at home....I've lived here for 3 years and never had a problem until now.
I have been having issues for the last couple of months now with getting service on my cell phone at my house. Meaning, my phone literally says, "NO SERVICE" where I've always had service bars. I can't even send or receive a text message at home. Never, have I experienced these issues before. I've lived in this house for 3 years and have always been able to talk on my cell phone and send and receive text messages, until now. At first I chalked the issues up to the storms we had been having. Assuming a Verizon tower had possibly been hit. After several more weeks passed with the issue being unresolved, I went into my Verizon store and explained the issues I have been having. The rep I was working with suggested that I back up my phone and do a system restart on my iphone to see if that would fix the problem. I followed his instructions and the issue was still unresolved. I then went back into my Verizon store and explained the issue to the same representative I worked with the first time. He said it sounded like it was more of a software issue than a Verizon issue. Since my contract was up and I was good to get a new phone I decided to upgrade to the iPhone 5c (therefore I lost my unlimited data which irks me). When I got home I was shocked to see that I was STILL having the same issues. No Service. Can't text. Can't call. At this point I'm ready to lose my mind. Why am I paying for a service that I am not getting? We left on our family vacation this same day, so when we FINALLY reached a point down the road where I could receive service, I called my Verizon store to express my UNDERSTANDABLE frustrations. They were extremely helpful and have been since day 1. I ended up talking to a different representative than the one who had been helping me. She asked me to explain my situation and the issues I have been having since she hadn't been helping me she wasn't aware of what was going on. Once I explained my situation to her, she asked me where I lived at. Once I told her where I lived she IMMEDIATELY knew what my issue was. She told me that Verizon QUIT paying to use the Nex-tec tower that is by my house. She told me I'm not the first person that lives in my area to come in to their store with these SAME ISSUES. She told me that I needed to contact Verizon and complain and that hopefully if all of us kept complaining, Verizon would resolve the issue. I am WRITING you a complaint because I cannot CALL you off of my cell phone unless I drive SEVERAL miles down the road to a point where I can get service. I live on a busy highway that intersects with another busy highway a few miles down the road in North Central Kansas. I also live 3 miles from a STATE PARK with a VERY BUSY LAKE that doesn't have ANY SERVICE. I have talked to several friends, family members, and neighbors in my area and surrounding towns that are having the same issue as me and were told the same thing. Lovewell State Park is very popular and MANY people spend their weekends there. We have always had service there, until now, as well. Verizon customers that attend Lovewell State Park and that live in the surrounding towns cannot even call 911 off of their cell phone if their is an accident because we have NO SERVICE ANYMORE. I've been with Verizon since they ought out Altell. I have never had any issues with Verizon until now. Please take care of your customers. I trust that you care that you took service AWAY from customers who having been paying you for your service for several years and that you will resolve the issue quickly. We want our service BACK. We want to get service that we PAY FOR. If you cannot resolve the issues that I (and so many others) are having, I will be forced to switch to a new provider. As of right now, Verizon is doing me no service. Please change that. We live in an area where there are many accidents due to the types of jobs and winter weather we have in this area. It is necessary that we are able to make phone calls. I know that I am not the first nor will I be the last in our area to complain about this issue. Please fix these issues. Again, this information came straight from our Verizon store. They are just as upset as we are about the situation. The store doesn't want to lose us as customers and we would feel bad doing that to them when they have been such great people to work with. If the issues are not resolved we will be left with no other choice.
@farmwife25
After reading your post, I can certainly understand your concerns with this situation. I would love to assist you finding a resolution for your service issues in your home area. First, I'll need to ask you a few questions to help me in resolving.
In what zip code do you experience this problem? You mentioned service problems at your home. Do you get a signal when you're outside at this location? Have you spoken with our Technical Support Team regarding this issue in the past? And if so, was a resolution ticket filed for this issue on your behalf? Please let me know so that I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport -
I have had a verizon cell phone for 13 years and have gotten your cable/internet/phone when i moved out on my own because i had been so happy with the experience i had with the cell phone service. i ordered my new iPhone 6 on October 6th along with my husband. i was told by the sales associate at the vierzon store where i placed the order that it would ship a week before halloween. instead of a shipping confirmation, i received an email a week before halloween letting me know that my order had been placed on 10/24/14. i thought this was weird, but figured i could weight another week or two, no big deal. my husband got his phone in the mail yesterday. still no sign of mine. then this morning i got an email letting me know that my order was cancelled and if id like to place another order for a phone, then i can go back to the store and do so. why would i want to go through another month of this??? verzon lost my order. i never canceled it and i am beyond annoyed. i am looking to switch my entire house to another provider. this is ridiculous.
i did not get any reasons or explanations. the email just stated that my order was canceled and that it won't be posted to my credit card (i have more than enough to cover the cost, so that is not the issue). also my husbands phone was paid for from the same card moments before me. my balance is always paid automatically and on time. so that couldn't be the reason either. that's what so frustrating is because they didn't explain what happened. this is what the email read exactly:
"This email is to confirm that your order has been cancelled; you have not been billed for this merchandise.
If you would like to place a new order, you may do so by visiting your local retail store or going online to www.verizonwireless.com.
Business customers should refer back to their local Verizon Wireless Sales Representative if you have any questions or would like to place a new order.
Thank you, and we look forward to your business in the future.
Verizon Wireless"
it almost feels like its saying that i canceled it and that this was to confirm that i did. but i didn't cancel anything. -
Been complaining about lag on xbox live for a year and Verizon is now ignoring me.
For the past year and a half I have been complaining to verizon about the horrible xbox live service I am getting. They keep telling me there is nothing wrong. I have tried four different routers(verizon and non-verizon with updated firmwares), tried both coax and ethernet, switched every ethernet line twice, played on a 5 foot cable in my garage, had my ont switched, and my fiber re-spliced. Verizon claims nothing is wrong and have tried to get me to stop complaining by telling me "fios is too fast for xbox because games are designed for high latency connections and because fios has no latency slower connections can't keep up so it feels laggy." I posted that response on a xbox gaming forum and promptly had 10 people tell me FIOS runs great on their xbox.
So obviously the problem lies beyond my network and verizon is doing nothing to fix it. I have had a technician come out at least six times and all they run is a speed test. I am getting the speed I am provisioned at but ALL my xbox live games are unplayable online. I believe the problem lies in the first public hop outside because when I run a line quality test,(https://secure.dslreports.com/pingtest) I get an error that says "50ms or more latency between your ip address and your first public internet hop could certainly be bettered with a quality connection"
Just to be sure it wasn't unique my house I walked around my neighborhood and found 2 open wifi networks that were on FIOS and ran the same test. Both of them came back with the same error as me and both had the same first hop as me. To make sure that error wasn't normal for FIOS users I asked those poeple on the xbox live forum to run the test and tell me the results. Every single one of them passed the first hop test and had nearly half the latency, (Here are a few of them) I supplied this information and now they are ignoring me.
Is there any mod or technician here that can provide me with contact information for someone who will look into and fix this problem for me? I believe I have provided significant proof that this problem is not in my network and calling an 800 number and opening a ticket does not help. I have been complaining for a year and a half and nothing has been done. I have lost practically all my xbox live friends because of this and would like to be able to play now that I have more free time. A phone number or email would be great. BTW I am in orange county, CA if that helps.
Thx
dlrober4Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution. -
I'm a student exchange from france in USA, I have an apple ID from france and a bank count in france but i want access to the apple store US because I'm here for the year and some app can be interesting for me (like my gym club app) how can i do ?
you cant. you need a US bank account.
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