Completed forms appearing blank

I created a fillable form using Adobe Acrobat X Pro, Version 10.0.1. Users download the online form from a web page (often using the Reader app on the iPad) and e-mail it to me. They are advised to e-mail the "flattened" version of the forms, but I am not certain that this always happens.
Sometimes I open the form using Adobe Acrobat X Pro on my PC, and it appears blank. I have been informed by several users that other e-mail recipients can see the filled data without any problem.
Today, I received a filled version of the form, and all data was visible. I forwarded the message and attachment to another person, but she received a blank copy.
Does anyone have ideas as to what the issue might be?

It's hard to say for sure without being able to inspect the document? It would also help to know exactly what PDF viewer is being used by everyone, particularly the last person you mentioned. Can you post a sample form somewhere that appears blank to you, and one that you can see is filled-in but appears blank to others?
When you open a form and it appears to be blank, what happens when you click into the text fields? A problem related to how Preview on the Mac corrupts PDF forms will result in the text being shown when a filled-in field has the focus.

Similar Messages

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    I've received an interactive form (created in Acrobat 9 Pro) back completed, but all the fields appear blank until I click on one & then if I clck on another the previous one appears blank again i.e. only one at a time can be seen
    Has anyone come across this before & if so, what's the issue & the solution, please?
    Thanks
    BTW it may not be relevant but the data in the fields doesn't appear if the form's printed either.

    Most likely the form was opened and save with the Preview application on the Mac, which has lousy support for PDF forms. It actually corrupts them in a number of ways when it saves them. Since you have Acrobat, you can export the form data to an FDF file and import it into a blank form and all will no OK.

  • Fillable form appears blank when completed

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    Check this:
    http://blogs.adobe.com/pdfdevjunkie/2009/11/script_to_fix_mac_osx_previewa.html
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    http://forums.adobe.com/thread/1019513?tstart=30

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    This went back and forth a few times, but the result was always the same. I have been requested to complete the form on a Windows based computer, which will take me hours. Any ideas what causes this problem and how to fix it?

    What has this to do with Pages? You probably did this in Preview.
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  • Filled out form displays Blank

    Hi I've created a form using Adobe livecycle 8, i've published it allowing to have exteded feature and distributed the form. when I get the form back filled out, and open it in acrobat8 or reader9 the form appears blank.The person that sent it to me can see it filled out.
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    On Fri, Feb 6, 2015 at 5:24 PM, jessicao96457206 <[email protected]>

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  • Making parameter form appears

    Dear All,
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    yasser elbighily

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