Completed Workflow Still in Inbox

Hi,
i am working on incoming invoice Ledger Workflow ,in this the workflow is showing the status 'Completed', but the user still has the workitem in the inbox.
how can i remove the workitem from the user Inbox?
Thanks in Advance .
Abhi

Hi Abhijeet,
Mark the Task of the WORKITEM as SYNCHRONOUS... That would do for you.
As synchronous states that if work item is executed then it will disappear from the INBOX.
Please let me know your status after you had done it..
Revert back if any queries
Good luck
Narin

Similar Messages

Changing "Check Shopping Cart" screen and Completion workflow

Hi,
Below i describe a) the current process, b) the required changes, and c) my questions.
Though it is also about workflows i still thought this was the best place to post the thread.
Current process:
In the process "free text order" i choose Go Shopping >> Shop >> Describe Requirement. I fill in details and complete the next steps.
Now the Completion workflow (WS14000044) has started.
So if I now look on my homepage in SRM i have an approval item which reads:
   Approval
   You can approve or reject shopping carts and read your e-mails relating to the procurement transaction
   You have
   - 1 Workflow Entries in Inbox
   - 0 Unread Documents in Inbox
So i open the list and find one item: Complete shopping cart of mr X.. Now i click on the item and it takes me to "Check Shopping Cart"
At the bottom of the screen is one button: "Change"
Requirements:
1) add two buttons to this screen. One button is "Reject", to reject the shoppping cart directly. The second button "Mail Requester" to send the shopping cart back to the requester and also sends a mail via outlook to inform the requester that this has happened and requesting more information.
2) these buttons should then influence the behaviour of the Completion Workflow. In this workflow (WS14000044) the task Completion (TS14007947) currently has one activated outcome. From my two buttons i would need two more outcomes that allow me to model the other actions that i need i.e. the rejection outcome and the back-to-requester/send-mail outcome.
Questions:
1) is it allowed/possible to add the buttons to the existing screens. Or do i need to create a custom screen and call that instead of the standard screen?
2) is it allowed/possible to modify the completion workflow as described? Or do i need to copy and then modify?
3) How could i make the buttons to interact with the workflow? The only thing i can think of is to create a Z-bus object of the object Form and to modify so that it show my expected outcomes.
4) any helpful links to sdn posts of blogs or otherwise on how to go about to create the necessary changes.
Thx for your input
Kind regards
Robert

Hi Robert,
Again, before technical solutioning, we need to step back and understand the business process and functions of each role (e.g., Buyer, Financial Approver) in the completion and approval workflow.
Here's my understanding of the as-is (correct me if I am wrong). You are using One-Step Spending Limit WF (10000276) for financial approval. This is done by a Financial Approver (I am guessing, the line manager). The Buyer is not part of the process. Now, you want to introduce free-text requisitioning, and, consequently, you want to introduce the Buyer role into the workflow process - to complete the free-text lines (e.g. with vendor, price).
Based on above scenario, I believe your initial solution was not incorrect - introduce Completion WF (14000044) for the completion task, while keeping 10000276 for financial approval.
Now the business wants the Buyer to play a more active role in the process. They want to be able to Reject (the whole cart?) and Inquire (send the cart back to requester with questions). In my mind, it may still be possible to explore keeping the original design with Completion WF without modifying it, and still achieve the business needs. You can explore different ways of doing that: delete SC items instead of Rejecting, add Approval Comments to inquire, etc.
Alternatively, you can replace all your workflows with one - WS14000133 "Spending limit, n-step,
dynamic approvers (BAdI)". Here, you can determine your approvers flexibly via a BAdI implementation. For example:
1. If Total Amount =< Spending Limit of Purchaser, then no approval agents - auto-approve SC.
2. If Total Amount > Spending Limit of Purchaser AND there're no free-text lines, then determine Financial Approver.
3. If Total Amount > Spending Limit of Purchaser AND there're incomplete free-text lines, then determine Buyer; once free-text lines completed - then Financial Approver.
WS14000133 also has back-and-forth functionality which you can use for the inquiries. WS14000133 provides the most flexibilty, but it also involves more effort to implement. Read up on WS14000133 at help.sap.com.
Bottom line - I would focus on evaluating these two standard options: 14000044 with 10000276, or 14000133. You may need to do some pros/cons, cost/benefit analysis. But I see no need to modify or copy SAP templates in your case.
Cheers,
Serguei
<removed_by_moderator>
Edited by Moderator on May 29, 2009 7:22 PM

Ess/Leave Workflow Still In Process(In a specific snario when Escalated )

Hi Guru's,
I have a problem with Ess/Leave workflow.
when the leave is applied from the portal which is triggering workflow and reching to the right agent and when the leave is withdrawn , then which is completing the workflow which is fine.
Recently i have added Escalation functionality using deadline monitoring which is working fine.
But when the leave request is escalated and withdrawn from the initiator is not changing the status of the workflow to be completed and still continuing in the Still In Process.
To complete the workflow ,there is an wait event after the approval process which is waiting for the status change for posted or withdrawn or error and working fine when the work item stayed with the direct manager and no escallation is happend.
When Escalation happend and the leave is withdrawn the status is changing in the workflow container to withdrawn but the event is not firing in the wokflow which needs to be triggered to complete the workflow which is not happening and the work item keeps on escalating to the other managers.
Please help me ASAP and let me know if anybody not clear about anything.
Regards,
Raj.
Edited by: rajasekhar bhupathyraju on Sep 6, 2010 11:46 AM

Helo Every one,
thanks for your inputs,
I m not sure that wether i explained properly or not.But i will try to explain more elobrately.
My leave request workflow is Zworkflow which is working fine in the production.Recently in the last month business request for escalation of leave request when direct manager not approved with in the time frame.
So i added latest end to the Approve task which uses the ABAP class CL_PT_REQ_WF_ATTRIBS and Method Dummy.
So the task has 3 outcomes one is deadline reached,process obsolete and processed. and after that i added a loop which will create new work item when escalated.
When i apply a leave on the portal the workflow is triggering and stopping in the Approve step in the log which is fine and when i with withdrawn the leave without any escallation it is taking one of the brach Processed which i mentioned above and reaching to the event and completing the workflow which is 100%.
When the direct manager doe'nt approve then it is escallating to the next level manager which is fine.Once the escallation happen and the leave is withdrawn by the Employee(Initiator) then it is not taking any of the 3 paths which i mentioned above and not reacting at all.But the status in the workflow container REQ.STATUS is changing to "WITHDRAWN".
The same thing is happening for the APPROVE once escallation happens.It keeps on escallating even the leave is approved and posted in the database.
Please reply me if you are not clear.
Thanks,
Raja.

Purchasing Completion Workflow

Hi,
I have a question around the standard behaviour of the purchasing completion workflow and whether it can be influenced.
As standard if the purchaser makes a change to a shopping cart when it is in the purchasing completion workflow then the cart is returned to the originator.
I want the purchaser to be able to add a note to the cart but for it to be retained in their inbox and not returned to the originator.
Does anyone know if this is possible.
Cheers
Chris

Thanks for the response Michael.
However I don't think that the workflow sceurity level effects the purchasing completion workflow. The back and forth processing between sc creator and purchaser is part of the initial workflow and doesn't seem to be subject to restart rule.
Regards
Chris

Customize Completion workflow (WS14000044)

Hi
I was asked to do some changes to the completion workflow. But i am unexperienced in SRM.
One of the changes is that i give the agent who completes a choice of options. In ECC i would solve this by creating a user decision which opens from the SBWP, and then each button leads to a different path, where i can model my actions according to the requirements.
Has anybody an idea of how to present the agent the same choice in SRM? Do i need to add buttons to the screen?
One other step is to send a mail through outlook to the creator of the shopping cart. Is there some standard way of doing this in SRM?
Hope i dont ask something that needs a 3 day training
Any ideas are welcome.
Kind regards
Robert

Hello Robert,
this needs just a 2 day training
seriously: You can config the Offline approval process.
See this
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10dfad5a-5398-2b10-568b-d3d999d49b5c
and this
http://help.sap.com/saphelp_srm50/helpdata/en/31/ec423b4ac8d506e10000000a11402f/frameset.htm
now your manager gets an email if he has any workitem in his inbox.
with a modification, you can add here another links, but you have to check your decision email in the report RBBP_OFFLINE_EVAL
summarized: it is not so difficult, but programming is needed.
Regards,
SZD

Purchaser completion workflow

Hi Guys
We have the requirement that the user selects the custom check box in the shopping cart to send the cart to the purchaser. After purchaser completes the cart it should go to the requestor. Once requestor accepts the changes the N-Level approval workflow should trigger.
We could not find a way to call the custom field in the Purchaser completion workflow (WS14000044).So we have created a custom business object called ZBUS2121 so that the custom field (check box) can be called in the container of the object in start conditions of the workflow (WS14000044).Then defined the start conditions such that when the check box is checked the completion workflow gets triggered.
But the workflow is not triggering and getting the error message "Approval worklflow is ambiguous. Inform system admin".
It seems the start conditions of purchaser completion and N-level Badi are clashing.
Did anyone developed such custom logic in the purchaser completion workflow?
Can anyone tell me how to define start conditions in Purchaser completion workflow and N-Level BADI ?
Thanks in advance
Jagadish

Imtiaz
Thanks for your continuous support. Appreciate your help.
I did maintain "General Task" for TS14007938. Then the cart gets into requestor's inbox.
Now the problem is the requestor is not able to edit the cart. When click on the description nothing opens up.
The description of the cart in the requestor inbox says "Your shopping cart was processed by the buyer. please check it"
I have some other carts that were rejected by the approver.Those carts I am able to edit them. Their descriptions shows "Your SC was rejected by approver. Pleas edit it"
Is this because the description says "....Please check it" that I am not able to edit the cart? It si strange.
Also I observed "No administrator found for the task" in the WF log. Wher should I define the administrator for the task?
Thanks
Jagadish
Edited by: Jagdish Reddy on Jun 24, 2008 11:14 PM

History Report of All the Completed Workflow

We have a requirement of generating the history report of all completed workflows in a month.
Where is the History data stored for all the workdflows. Is it in the Database tables or just in Workflow reports?
How can this be extracted for above requirement.
I know there is an iview for providing the history of a particular Workflow instance. Is there anything available for multiple WF instances.
Please help.
Thanks,
Amber
Edited by: amber gupta on Mar 8, 2008 3:17 AM

Amber,
I think you can use server logs for this purpose and also there is a status=completed in workflow tab in DM.
But exact thing is log file where you can see triggered and completed workflows.
Hope it will help you.
BR,
Alok

Completion workflow in extended classic scenario

Hi gurus,
We use extended classic scenario with SRM Server 5.5.
In ppoma, each purch org and purch groups has the local and the backend. Vendors are replicated to backend purch org and then also to the local purch org.
I have seen that in classic scenario purchasers should be assigned to the local purch org. however, completion workflow only determine the agent (purchaser) if it is in the backend purch org.
The problem is that then this purchasers cannot manage any business partner.
How can I solve it?
I have seen other clients that the completion workflow determine the agents in the local purch org...
Many thanks!!!
Regards
Patrícia

Hi,
In the Extended classic scenario, local purchasing organisation and purchasing groups are required to create shopping carts and purchase orders. in this scenario, when
the vendors are replicated from the SAP back-end using BBPGETVD,BBPUPDVD program or vendor-synchronization programs, the vendor update in SRM is only for the R/3 purchasing organizations. because the local purchasing organisations are required in SRM for the Extended Classic or standalone scenario, these replicated vendors needs to be extended to the local purchasing organisations.
organizations can use Tx. BBP_UPDATE_PORG for extending the vendors to the local purchasing organiztion.
see OSS Note 390546 for more info.
Regards
vasanth

I am creating Contractor request Requisition in iProcurement and it is completed approved still not viewable in Sourcing super user to create RFQ what is missing?

I am creating Contractor request Requisition in iProcurement and it is completed approved still not viewable in Sourcing super user to create RFQ what is missing?
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Thanks for quick reply
Yes,
But client do not want it to open through demand workbench
instead contractor request requisition should open in Sourcing super user and i should able to open through document builder to make New RFQ
Yogita

Workflow in SAP inbox(PRH) Giving Error Massage

Hi all,
I need help please ..
the user has a workflow in SAP inbox(PRH) to Approve request, but unfortunately, whenever he try to open the workflow he receive error
please advice..
Thanks
Jasmin

Hi,
What is the error message?
Regards,
Masa

IOS 5: Completed reminders still show up in Notification screen

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WS14000044: avoid loop in Completion workflow usage if all lines not compl

Dear all,
I have a question around the detailed usage of Workflow WS14000044: Completion workflow.
Here is my case:
A requisitioner creates a SC with complete items from catalog and also incomplete one's in free text (because not in his catalogs)
The approval will be a line item cost center approval (n-level line item implemented via BADI).
However prior to this cost center approvals, a purchaser needs to be involved for the incomplete lines being:
- free text
- no price
the reason is that the purchaser has more extended catalogs and will replace some free texts by catalog items not accessible by the requisitioner
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But my question is as when going to the purchaser this one is not replacing necessarily all the free-texts, then the user receive the changes and validate them and then the standard start conditions of this workflow that include free text evaluation will retrigger this workflow again and again and again.
1)Is this correct?
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3) And what must be the starting condition of the completion workflow and n-level approval workflow to avoid the loop?
Thanks in advance
RD

Thanks for the guidance, but I have additional questions:
0) Based on your answer I suppose you did not implemented it anywhere (in standard)like this? Correct?
1)For the incomplete item flag, you said "This flag is false as soon as you get out of the completion WF." is that always the case or is it only when the Purchaser as set a price?
2) In summary free text item condition for the Completion Workflow is only usefull if you are sure to convert all lines to Catalog items. Correct?
3) Coming to you proposition you loose then the possibility to approve your changes by the user like in completion workflow? Or how do you set-up the n-level approval workflow to have the requisitioner himself involved?
4) Can somebody help to find the FM to find the purchaser of the corresponding PGr?
5) How can I handle in the n-step approval workflow step if I have a purchasing Group with more than 1 purchaser?
Thanks
RD

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Completed Workflow Still in Inbox

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