Completely reset ipad because the person i bought it from couldn't remember the password or any of the other security questions because of a debilitating mental disorder. Now it just has a black screen with a plug and it says itunes. what should i do?
I completely reset and now it has a black screen showing a plug in pointing to itunes. what should i do?
That iPad is probably in recovery mode:
http://support.apple.com/kb/HT1808
But it won't be much use to you, if you don't know any passcodes.
In that case, you should contact Apple.
By mail...:
http://support.apple.com/kb/HT5312
...or by phone:
http://support.apple.com/kb/HT5699
Similar Messages
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my iphone 5s has been showing a blue screen and shuttiing down. yesterday night it did just that and now will not reboot or even restore through itunes.
what should i do?Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
my ipod touch 4 gen. has a black screen with a apple and under it is a load bar that is empty and wont load
Try here:
iPhone and iPod touch: Frozen and unresponsive
iPod touch: Hardware troubleshooting -
I Updated the new Iso 8 when it came out. I lost my wifi connections so tried to update phone to the latest version of ISO and it kept saying connection lost and couldn't download. I was doing this via iTunes because I had no wifi. So I decided to restore my phone, it went through the process and then just froze with black screen and apple logo. iTunes won't find it now. What can I do, argh
Go to this Apple support page. Scroll down to the bottom and follow the steps to put your device into Recovery mode.
iOS: Forgot passcode or device disabled -
My ipod has a black screen with only the resisitive button on show. HELP
i dropped my ipod touch and the restart button doesnt work, so i got the resisitve touch and now my ipod has a black screen with only the resisitive button on show. HELP ME PLEASEE
PLEASE HELP OR IM GOING TO END UP THROWING IT AWAY
Message was edited by: Sadiiaa_Try:
- iOS: Not responding or does not turn on
Where it says place the iPod in recovery mode use this program.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When updating my IOS 5.1.1 to IOS 6 and after the download completed the updating of the iphone couldn't be completed for unknown error and the device froze and all i have now is a black screen with an apple and a meter that shows no progress I can't switch off my iphone or do anything!!!
Hi,
I had a similar problem last week with my nice shiny 3 week old iPhone 6. I noticed the Apple logo was on the screen, but it did not progress like a normal boot up. I restarted the phone, and it showed the Apple logo, then a red screen then cycled back to the logo and kept looping. I got the phone to the iTunes connection stage by keeping hold of the power button and the home button until the apple logo appeared then kept holding the home button. iTunes recognised the phone, and wanted to restore, but this was unsuccessful because the phone would keep looping to the red screen and iTunes failed. After loads of Apple support, I was told it was a hardware failure, and like you I live more than an hour away from the store. None the less, I made an appointment with the Genius bods, and they replaced the phone. They said they had never heard of the problem, but really, take a look at these forums and you will see that it is a common problem and I suspect they are keeping it under wraps...
My issue is that as a disappointed customer with faulty goods, why should i have to stick to an appointment to get it replaced? What other store would you have to do this?
The "Genius" didn't even want to see the phone powered up before offering a replacement... Oh, and it turned out they didn't have the exact same model as a replacement so they were going to send me out of the store empty handed.... I kicked off BIG time, and they very reluctantly gave me a phone from the sales stock, rather than the repairs stock..
Not a happy Apple customer anymore, and I feel the more people who know about the lack of service and customer care the better. They need to get off there high horse and join the real world! -
installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug.
I am unable to use the phone now. What should i do next? I plug in to itune in my computer and ask me to restore my phone? I will loose all my date?I hooked up itune and restore. after finished restores, it said my phone is in recovery mode and needs to be finish before using itune, my screen still show the itunes icon and power plug
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installed the ios 7.0.2 update to my iphone 4, now it is stuck on a screen with itunes icon and power plug. is this corect? I am unable to use the phone now. What should i do next?
I hooked up itune and restore. after finished restores, it said my phone is in recovery mode and needs to be finish before using itune, my screen still show the itunes icon and power plug
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Please help. Like I said when I go to see the picture it just shows a black screen with the little camwow logo in the bottom right corner. I already tried turning it off and turning it back on, and I already tryed reseting it. PLEASE HELP PLEASEEEEEEEEEEEEEE imma cry.
I've tried that.. twice. It didn't work for me - any other suggestions?
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Why does say"To play the selected item, you must install a later version of the Adobe Flash Player. To download the Adobe Flash Player, go to the Adobe website." when I have the latest Version of it and it's just Black screen with no audio and Video? (Powerpoint Presentation 2013)
You asked your question on the wrong forum. Try one for the Flash Player
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Header 1
Header 2
My iphone4 has a black screen with the itunes logo. Below that is a USB port image with an arrow pointing up. The phone will do nothing else. How can I fix this problem?Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
IPhone 3GS stuck in a black screen with a cable and the iTunes logo in it. Extra bonus: error 1656.
So, I got this problem with the black screen with a cable and the iTunes logo in it. I tried restoring it, but in the middle of the process, the iPhone turns off (and it is still connected to the computer) and I get an error message (1656). I already tryed the solution that I have to find the "hosts" file, but there's no "gs.apple.com" line to be deleted.
What do I do?I tried to do this at least 4 times! the iTunes is running the restore but at the end he's failed.. he say there is an error ! I think number -1.
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my ipod has a black screen with a loading symbol (its moving) i cant turn it off or plug it into itunes its been like this for about 3.5 hours. i tried to do a system reset it after a glitched download. but while it was reseting it got stuck ot a black loading screen.
PLEASE HELP ME !!!!!!!!The article helped me a bit but it doesnt help me totally because the buttons dont work and i cannot connect to itunes (itunes does not sense my ipod when plugged in) so im thinking to just let the battery uncharge...
but when it went down i was fully charged
(im very unpatient) -
I restored my 3gs iphone and now it shows only black screen with apple mark... dont know what to do?
i restored my 3gs iphone and now it shows only black screen with apple mark... dont know what to do?
I would suggest you try to update your iOS 8.0.2 to the latest iOS 8.1.0 with iTunes on your computer. Don't try to do the update on your iPhone, it takes time and some error always occur. After updating to iOS 8.1.0, if your iPhone can't restart properly, try Wondershare Dr.Fone for iOS trial version. It will say that your iPhone is not in normal mode, offering you the option 'restart the device'. Just click the button to let your iPhone restart.
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Ipod touch 4 has a black screen with white and green lines across it and wont turn off
My sons ipod touch has a black screen with sometimes white lines and then flashes to colored lines. Also when i try to turn it off it turns right back on and has the apple symbol but then goes back to black screen with lines. what to do?
- Try:
iOS: Not responding or does not turn on
- If not successful let the battery fully drain. After charging for at least an hour try again.
- If still problem time for an appointment at the Genius Bar of an Apple store.
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