Computer Crash - how to deactivate so I can install on a new computer

My computer just crashed and therefore I will be buying a new computer soon. I had the adobe suite on my old computer along with lightroom and was wondering how to go about deactivating them on that computer so I can reinstall them on my new computer? Also when I go to  install it on my new computer can I do this by just having my serial numbers?

You are allowed to have two machines with activated installations, and you can deactivate/reacivate as needed for new machines or whatnot.  So you do not necesssarily need to deactivate the inaccessible installation, though it is nice to have the extra activation available.
You need to contact Adobe Support thru chat to get the deactivation performed.  For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html
If you need to download, you might find links in your Adobe account online.  Downloads are also available thru the following pages:
Download and Installation Help -
https://helpx.adobe.com/download-install.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

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