Computer crashed. Had to rebuild. Everthing loaded and working properly except itunes. Operating System Windows 7, Home Premium. Itunes was downloaded and installed. Itunes will open, but not connect to internet. No itunes store, CD artist, name of songs.
Computer crashed. Had to rebuild. Everything loaded and is working properly except itunes. Downloaded itunes and installed. Will not connect to internet. Keeps on trying to connet to itunes store, but never connects. If I insert a CD all I get is the track number. No artist or song information. Operating System Windows 7 Home Premium.
Hello Rachet Jaw,
Thank you for the details of the issue you are experiencing with iTunes. I found a few articles I suggest for the issue you described.
If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store or are getting a different error than just a white screen, I recommend the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.
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If I have helped you in any way click the Kudos button to say Thanks.
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