Computer freezes and I think it's because of the soundca

Hey Guys,
I have a Dell XPS Gen 3:
3.6 ghz HT
024MB RAM
ATI RADEON X800XT
Audigy 2 (plain)
WinXP Home, SP
DirectX 9c
Whenever I play a game that utilizes EAX processing (Far Cry, Thief Deadly Shadows) after about 30 minutes the screen freezes, then goes blank and I hear a just a low-level hum from my speakers. I am using Logitech Z-640 speakers. I talked to Dell, and they were just twiddling their thumbs about the issue. I think it's the soundcard because when I play games that don't use EAX everything's fine, and when I turn off the EAX functions on the two mentioned games, it seems pretty stable; I've played both for at least two hours straight and no problems. But, I lose out on the beautiful Dolby 5. sound in Far Cry and as everyone knows TDS is a much poorer game with 5. sound. Doom 3 ran great in surround, but that game uses a software surround system.
I have a plain old Audigy 2, not ZS. Can anyone help me with this? It's incredibly frustrating having to save constantly (or in the case of Far Cry hoping another auto save will occur) before my computer yet again freezes! Is my card defecti've? Is there some byzantine trick I can use to fix it's I read somewhere that there's a compatibility problem with some ATI cards and the Audigy, but I have the latest drivers installed.
Thanks in advance!

Tsumake,
At this point I would make sure that all of your system's drivers are up to date including any chipset or bios updates (make sure to follow Dell's directions carefully if you choose to flash the bios). If there are any drivers for the Audigy 2 on Dell's website, use those. I would suggest not to use the drivers from the Creative website as OEM cards often use different drivers than the standard retail cards. You may also want to contact Dell as they will have more knowledge regarding specifics of this system and troubleshooting on it. Let us know how this works out for you.
Jeremy

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Computer freezes and I think it's because of the soundca

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